1,720,962 research outputs found
TIPOLOGI INOVASI PELAYANAN PUBLIK DI DESA SEBERANG TALUK KABUPATEN KUANTAN SINGINGI
Full text linkService innovation is an important thing to do to improve the quality of public services. The typology of innovation is a variety of new findings that are expected to provide more effective and efficient results. In this article, the author uses a qualitative research method with a study case approach. The findings of this study are that there is no program sustainability from the village government of Seberang Taluk for the 2019-present period. Seberang Taluk Village received an award as the best village in public service and transparency of information because it has fulfilled the facilities and infrastructure. Researchers use Mulgan and Albury's theory where successful innovation is the creation and implementation of new processes, products, services and service methods that are the result of real development in efficiency, effectiveness, or quality of results. The findings of this research are that the village government of Seberang Taluk is very good in service, flexible, and transparent. The village government of Seberang Taluk can provide an example for other villages to innovate
Pengaruh Suasana Toko, Lokasi, Dan Pelayanan Terhadap Minat Beli Konsumen Koya Baby House Dikota Bengkulu
No full textThe purpose of this study is to find out how much influence the shop atmosphere, location and service have on the buying interest of Koya Baby House consumers in the city of Bengkulu. The variables of this study are Store Atmosphere, Location and Service. The method used in this research is distributing questionnaires. This research is a quantitative approach research. The research population was all consumers who visited the Koya Baby House store in Bengkulu City, 140 samples using the accidental sampling method. The analytical tool used in this study uses SPSS 16. The data analysis method used is multiple linear regression. The results showed that (1) Store atmosphere did not have a significant effect on the Buying Interest of Koya Baby House Consumers in the City of Bengkulu, (2) Location had a significant effect on the Buying Interest of the Koya Baby House Consumers in the City of Bengkulu, (3) Service did not have a significant effect on the Buying Interest of Koya Consumers Baby House in Bengkulu City, (4) Store Atmosphere, Location and Services simultaneously influence the Buying Interest of Koya Baby House Consumers in Bengkulu City.
keywords: Store Atmosphere, Location, Service, Purchase Intentio
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
PENGARUH HARGA, PROMOSI DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN JASA OJEK ONLINE (MAXIM KOTA BENGKULU)
Full text linkThis study was determine the effect price promotion and service quality customer satisfaction  online motorcycle taxi services. populationthis study people the cityBengkulu who Maxim application. The number samples obtained 120 respondents using  16 formula. data analysis method used  multiple linear regression. The results study show that (1) Price  no significant effect on Online Motorcycle taxi services Maxim Bengkulu City, (2) Promotion has significant effect on Online Motorcycle taxi services Maxim Bengkulu City, (3) Quality  not significantly affect Online Motorcycle taxi services Maxim Bengkulu City, (4) Customer satisfaction  no significant effect on online taxi services Maxim Bengkulu City
FENOMENA LOCAL STRONGMAN (Studi Kasus Pengaruh Sukarmis Dalam Mendukung Kemenangan Andi Putra Sebagai Dewan Perwakilan Rakyat Daerah Kuantan Singingi)
Full text linkSalah satu bentuk dari fenomena politik lokal adalah lahirnya orang-orang kuat lokal yang mempengaruhi pemilihan di tingkat lokal. Fenomena local strongman juga terjadi pada Kabupaten Kuantan Singingi, dimana Sukarmis merupakan Mantan Bupati Kuantan Singingiii memiliki latar belakang sebagai senior politik mendorong Andi Putra untuk maju menjadi Dewan Perwakilan Rakyat Daerah Kunatan Singingi. Tujuan penelitian ini untuk menganalisis bagaimana pengaruh Sukarmis dalam mendukung kemenangan Andi Putra sebagai Anggota Dewan Perwakilan Rakyat Kabpaten Kuantan Singingi. Metode Penelitian yang digunakan adalah deskripif kualitatif dengan pendekatan studi literatur. Adapun hasil dari penelitian ini adalah local strongman dalam politik lokal tidak hanya dipengaruhi oleh orang kuat lokal yang berperan diluar struktur pemerintahan atau struktur politik. Akan tetapi local strongman dapat berperan dalam struktur birokrasi dan struktur politik bahkan mampu berperan dalam struktur politik dan struktur pengusaha. Kemenangan Andi tidak terlepas dari pengaruh Sukarmis yang dipandang sebagai senior politik dan tokoh politik di Kabupaten Kuantan Singingi, ditambah lagi bahwa Andi adalah Putra dari Sukarmis
Pengaruh E-Service Quality dan Ease of Access terhadap Keputusan Pembelian Barang di Informa Melalui Layanan Aplikasi Kredivo dengan Kepuasan Konsumen sebagai Variabel Moderasi
No full textPenelitian ini dilakukan untuk mengevaluasi sejauh mana E-Service Quality dan Ease of Access memengaruhi keputusan konsumen dalam membeli produk di Informa melalui pemanfaatan aplikasi Kredivo, dengan kepuasan pelanggan sebagai variabel yang memoderasi hubungan tersebut. Fokus utama penelitian ini adalah berkurangnya minat konsumen untuk melakukan pembelian ulang, meskipun kualitas layanan digital dan kemudahan akses telah ditingkatkan. Penelitian ini menggunakan metode kuantitatif dengan pendekatan survei melalui penyebaran kuesioner kepada 110 responden yang merupakan pengguna aplikasi Kredivo di Informa. Analisis data dilakukan dengan regresi linear berganda serta analisis regresi moderasi (MRA). Hasil analisis menunjukkan bahwa e-service quality dan ease of access memiliki pengaruh signifikan terhadap keputusan pembelian, dengan nilai koefisien regresi masing-masing 0,224 dan 0,357. Selain itu, kepuasan konsumen terbukti memoderasi hubungan antara kedua variabel independen dan keputusan pembelian, memperkuat pengaruh e-service quality dan ease of access. Secara simultan, kedua variabel ini menjelaskan 53,2% variasi dalam keputusan pembelian. Temuan ini sejalan dengan penelitian sebelumnya yang menunjukkan bahwa kualitas layanan dan kemudahan akses sangat penting dalam membentuk keputusan pembelian, terutama di platform digital. Hasil penelitian ini memberikan kontribusi teoretis dalam pengembangan model perilaku konsumen di era digital dan implikasi praktis bagi penyedia layanan PayLater seperti Kredivo untuk meningkatkan strategi pemasaran dan pengalaman pelanggan guna mendorong loyalitas dan keputusan pembelian ulang.
The Influence of E-Service Quality and Ease of Access on Purchase Decisions at Informa Through the Kredivo Application Service with Customer Satisfaction as a Moderating Variable
Abstract
This study was conducted to evaluate the extent to which E-Service Quality and Ease of Access influence consumer purchase decisions at Informa through the utilization of the Kredivo application, with customer satisfaction acting as a moderating variable in the relationship. The primary focus of this research is the decline in consumer interest in repeat purchases, despite improvements in digital service quality and ease of access. The study uses a quantitative method with a survey approach, distributing a questionnaire to 110 respondents who are Kredivo users at Informa. Data analysis was conducted using multiple linear regression and Moderated Regression Analysis (MRA). The results indicate that both e-service quality and ease of access have a significant impact on purchase decisions, with regression coefficients of 0.224 and 0.357, respectively. Furthermore, customer satisfaction was found to moderate the relationship between both independent variables and purchase decisions, strengthening the effect of e-service quality and ease of access. Simultaneously, these two variables explain 53.2% of the variation in purchase decisions. These findings align with previous studies that emphasize the critical role of service quality and ease of access in shaping purchase decisions, particularly on digital platforms. This research contributes theoretically to the development of consumer behavior models in the digital era and provides practical implications for PayLater service providers like Kredivo to enhance marketing strategies and customer experiences to foster loyalty and repeat purchase decisions
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Pengaruh Promosi, Kemudahan Dan Keamanan Terhadap Keputusan Menggunakan Gopay Pada Generasi Z Di Kota Bengkulu
Full text linkThis research aims to determine the influence of promotion, convenience and security on the decision to use Gopay among generation Z in the city of Bengkulu. The nature of this research is associative. The type of data used in this research is quantitative data. The population generation Z from Bengkulu City who have used GoPay at least twice in the last 6 months, totaling 518,189 people. The number of samples set was 100 people. In the data collection process, researchers used the questionnaire method. The method used to analyze the data in this research is a data processing program or data software, namely SPSS version 25. The results of the research state that promotion has a positive and significant effect on the decision to use as evidenced by the t-count value for the promotion variable of 3.216 > t-table of 0.676 and the sig value is 0.002 t-table of 0.676 and a sig value of 0.000t-table of 0.676 and a sig value of 0.000 Ftable value of 227.219 > 3.94 with a significance of 0.000 < 0.05, with this the Fcount value is greater than Ftable and the significance is below 0.05, which means that if promotion, convenience and security are improved simultaneously, then the decision to use will increase
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
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