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    Analysis of Complaint Handling, Customer Bonding, Marketing Communications to Increase Buying Interest in CV. Surya Alam Cemerlang Sidoarjo: Analisis Complaint Handling, Ikatan Pelanggan, Komunikasi Pemasaran Terhadap Peningkatan Minat Beli pada CV. Surya Alam Cemerlang Sidoarjo

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    This research aims to identify and analyze the effect of Complaint Handling, Customer Bonds, Marketing Communications on increasing Purchase Interest in CV. Surya Alam Cemerlang Sidoarjo. This study uses quantitative research with a survey approach. The sample used is CV customers. Surya Alam Cemerlang Sidoarjo as many as 100 respondents. The sampling technique used is nonprobability sampling with purposive sampling. The data obtained comes from distributing questionnaires via Google Form. Data analysis using multiple linear regression analysis was processed using SPSS version 23. The results of this study prove that Complaint Handling has a significant effect on Purchase Intention, Customer Engagement has a significant effect on Purchase Intention, Marketing Communications has a significant effect on Purchase Intention. So that overall Complaint Handling, Customer Bonds, Marketing Communications have a significant effect on Purchase Intention
    UMSIDA Preprints Server

    ANALISIS PERSEPSI DAN BRAND ASSOCIATION TERHADAP PEMBELI SABUN MANDI CAIR LIFEBOUY DI SAMARINDA

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    Penelitian ini bertujuan untuk mendeskripsikan (1) Apakah faktor Persepsi dan Brand association berpengaruh signifikan terhadap keputusan membeli sabun mandi cair Lifebouy di Samarinda (2) Faktor mana diantara persepsi dan brand association yang paling berpengaruh signifikan terhadap keputusan pembeli sabun mandi cair Lifebouy  di Samarinda. Berdasarkan hasil analisis berdasarkan data populasi dan sampel penelitian sebanyak 60 responden serta pengelolahan data kuisioner, maka dihasilkan penelitian sebagai berikut :1.    Persamaan regresi sebagai berikut Y = 0,690 + 0,948 X1 + 0,006 X2 . Hasil persamaan tersebut dapat diketahui konstanta (a) sebesar 0,690 menyatakan bahwa jika  X1, X2, sama dengan nol maka tingkat keputusan pemebelian akan tetap sebesar Brand Association 0,690 atau dapat dikatakan jika tidak ada variabel Persepsi, dan  maka keputusan pembelian akan constant (tetap) sebesar 0,690.2.    Hasil dari uji F, didapat F hitung adalah 166,197 sedangkan nilai F tabel diperoleh nilai sebesar 3,160 hal ini berarti bahwa (Fhitung166,197> Ftabel 3,160) sehingga dapat dikatakan variabel Persepsi berpengaruh signifikan terhadap keputusan pembelian.3.    Angka R adalah 0,925 hal ini menyatakan bahwa korelasi antar variabel Persepsidan brand association terhadap keputusan pembelian sangat kuat hubungannya. Angka adjusted R square adalah 0,856 atau 85,6% tingkat keputusan pembelian dipengaruhi oleh variabel Perspsi dan Brand association sedangkan sisanya 16,7% kepuasan konsumen dipengaruhi oleh faktor lainnya diluar penelitian.Berdasarkan uji t, ditemukan t tabel sebesar 1,670, terlihat variabel Persepsi mempunyai nilai t hitung 0,670 menyatakan bahwa variabel Persepsi berpengaruh signifikan terhadap kepuasan konsumen,sedangkan variable Brand association tidak berpengaruh signifikan terhadap keputusan pembelian
    Neliti
    EKONOMIA

    Pembelajaran Praktik Instrumen Gitar Kurikulum ABRSM Dasar I di Chandra Kusuma School: Kajian terhadap Masalah dan Solusinya

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    Practice learning the guitar at Chandra Kusuma School is using ABRSM curriculum guide books. However, the implementation of a curriculum still having a lot of trouble, especially on a right-hand techniques such as the achievement of picking techniques apoyando and tirando also left hand techniques such as frame finger, position, (crossing finger) and other fingering techniques. These troubles have caused some problems to the teacher and the student in the teaching-learning process when applying and implementing a curriculum in teaching guitar at Chandra Kusuma School. The application of a technic that curriculum desired by a symbol located on transcription notation. This problem makes a teacher must understand the issues contained in a curriculum to be taught to students in practice learning the instrument. Moreover, the problems of internal and external factors studied, such as: interest, discipline, intellectual, attention, confidence, fatique, talent and other things of the external factors: facilities, assessment, curriculum, methods, materials, environment, parents and the another highly inhibit and slow the learning guitar process at Chandra Kusuma School. So in this case the author conducted a study, by examining teachers and students in the teaching-learning process is carried out in Chandra Kusuma School, as well as analyzing the three (3) songs of the guide books are taken through the ABRSM curriculum and offering learning solutions to provide the particular training in order to be able to play a song from technical difficulties of song books ABRSM curriculum guide. This is done in order to see the issues limiting factor in addition to techniques such as internal and external problems of learning, then the author look at the solutions provided by the school, the teachers, and the problems can not be solved Chandra Kusuma School, in this case the author will also try to offer a solution. Through these problems the author uses the theory of behaviorism approach through behavioral changes that build a strong individual with the ability to search for a solution (problem solving) in learning guitar at Chandra Kusuma School. This theory proposed by Gage and Berliner in the book “Educational Psychology” Second Edition, (Chicago Rand Mc. Nally), 1979. In this study the author hope to find, troubleshoot and resolve problems learning at Chandra Kusuma School, either techniques in playing a song or internal and external factors inhibiting the practice of learning the guitar.Pembelajaran praktik instrumen gitar di sekolah Chandra Kusuma memakai buku panduan kurikulum ABRSM. Namun, penerapan sebuah kurikulum masih mengalami banyak kesulitan, terlebih pada sebuah pencapaian teknik tangan kanan seperti teknik petik apoyando dan tirando serta teknik tangan kiri seperti frame jari, posisi, krosing (crossing finger) maupun teknik penjarian lainnya, hal ini mengakibatkan permasalahan dalam proses belajar-mengajar yang dilakukan seorang guru dan murid ketika mengaplikasikan dan menerapkan sebuah kurikulum dalam pembelajaran gitar di sekolah Chandra Kusuma. Penerapan sebuah teknik yang diinginkan kurikulum melalui sebuah simbol terdapat pada transkripsi notasi balok. Permasalahan ini menjadikan seorang guru harus mengerti persoalan yang terdapat pada sebuah kurikulum untuk diajarkan kepada siswa dalam pembelajaran praktik instrumen gitar. Terlebih permasalahan dari faktor internal dan eksternal belajar, seperti: minat, disiplin, intelektual, perhatian, disiplin, percaya diri, kelelahan, bakat dan hal lainnya dari faktor eksternal : sarana, penilaian, kurikulum, metode, materi belajar, lingkungan, orangtua dan hal lainnya yang sangat menghambat dan memperlambat proses pembelajaran gitar di sekolah Chandra Kusuma. Maka dalam hal ini penulis melakukan sebuah penelitian, dengan meneliti guru dan murid dalam proses belajar-mengajar yang dilakukan di sekolah Chandra Kusuma School, serta menganalisis 3(tiga) buah lagu dari buku panduan yang diambil melalui kurikulum ABRSM serta menawarkan solusi pembelajaran dengan memberikan pelatihan-pelatihan khusus, untuk dapat memainkan sebuah lagu dari kesulitan-kesulitan teknik dari lagu buku panduan kurikulum ABRSM. Hal ini dilakukan agar dapat melihat permasalahan faktor penghambat selain teknik seperti permasalahan internal dan eksternal belajar, kemudian penulis melihat solusi yang diberikan oleh pihak sekolah, guru, dan permasalahan yang belum dapat dipecahkan sekolah Chandra Kusuma, dalam hal ini penulis juga akan mencoba menawarkan sebuah solusi. Melalui permasalahan-permasalahan tersebut penulis menggunakan pendekatan teori behaviorisme melalui perubahan tingkah laku yang membangun sebuah kemampuan individu yang kuat dengan mencari solusi (problem solving) dalam pembelajaran gitar di sekolah Chandra Kusuma. Teori ini dicetuskan oleh Gage dan Berliner dalam buku “Educational Psychology” Second Edition, (Chicago Rand Mc. Nally), tahun 1979. Dalam penelitian ini penulis berharap dapat menemukan, memecahkan dan mengatasi permasalahan-permasalahan pembelajaran yang terdapat di sekolah Chandra Kusuma baik secara teknik dalam memainkan sebuah lagu, maupun faktor penghambat internal dan eksternal dalam pembelajaran praktik instrumen gitar.224 HalamanTesis Magiste
    USU-IR Repositori Institusi Universitas Sumatera Utara

    Catalytic and thermal cracking processes of waste cooking oil for bio-gasoline synthesis

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    Crossref

    The ALICE Transition Radiation Detector: construction, operation, and performance

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    The Transition Radiation Detector (TRD) was designed and built to enhance the capabilities of the ALICE detector at the Large Hadron Collider (LHC). While aimed at providing electron identification and triggering, the TRD also contributes significantly to the track reconstruction and calibration in the central barrel of ALICE. In this paper the design, construction, operation, and performance of this detector are discussed. A pion rejection factor of up to 410 is achieved at a momentum of 1 GeV/ c in p–Pb collisions and the resolution at high transverse momentum improves by about 40% when including the TRD information in track reconstruction. The triggering capability is demonstrated both for jet, light nuclei, and electron selection.The Transition Radiation Detector (TRD) was designed and built to enhance the capabilities of the ALICE detector at the Large Hadron Collider (LHC). While aimed at providing electron identification and triggering, the TRD also contributes significantly to the track reconstruction and calibration in the central barrel of ALICE. In this paper the design, construction, operation, and performance of this detector are discussed. A pion rejection factor of up to 410 is achieved at a momentum of 1 GeV/cc in p-Pb collisions and the resolution at high transverse momentum improves by about 40% when including the TRD information in track reconstruction. The triggering capability is demonstrated both for jet, light nuclei, and electron selection
    Hal - Université Grenoble Alpes
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    Hochschulschriftenserver - Universität Frankfurt am Main

    Production of π0 and η mesons up to high transverse momentum in pp collisions at 2.76 TeV

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    The invariant differential cross sections for inclusive π0 and η mesons at midrapidity were measured in pp collisions at s√=2.76 TeV for transverse momenta 0.4<pT<40 GeV/c and 0.6<pT<20 GeV/c, respectively, using the ALICE detector. This large range in pT was achieved by combining various analysis techniques and different triggers involving the electromagnetic calorimeter (EMCal). In particular, a new single-cluster, shower-shape based method was developed for the identification of high-pT neutral pions, which exploits that the showers originating from their decay photons overlap in the EMCal. The measured cross sections are found to exhibit a similar power-law behavior with an exponent of about 6.3. Next-to-leading order perturbative QCD calculations and generator-level simulations with PYTHIA 8.2 describe the cross sections to about 30% for the π0, and between 30-50% for the η meson. The new data can therefore be used to further improve the theoretical description of π0 and η meson production
    Hochschulschriftenserver - Universität Frankfurt am Main

    Measurement of deuteron spectra and elliptic flow in Pb–Pb collisions at √sNN = 2.76 TeV at the LHC

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    The transverse momentum (pT) spectra and elliptic flow coefficient (v2) of deuterons and anti-deuterons at mid-rapidity (|y|1.8 GeV/c within the experimental uncertainties. The measurement of the coalescence parameter B2 is performed, showing a pT dependence in contrast with the simplest coalescence model, which fails to reproduce also the measured v2 coefficient. In addition, the coalescence parameter B2 and the elliptic flow coefficient in the 20-40% centrality interval are compared with the AMPT model which is able, in its version without string melting, to reproduce the measured v2(pT) and the B2(pT) trend
    Hochschulschriftenserver - Universität Frankfurt am Main

    Erratum to: Production of π0 and η mesons up to high transverse momentum in pp collisions at 2.76 TeV

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    In the original version of this article unfortunately the copyright line in the PDF was wrong. The original article has been corrected
    Hochschulschriftenserver - Universität Frankfurt am Main

    π0 and η meson production in proton-proton collisions at √s = 8 TeV

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    An invariant differential cross section measurement of inclusive π0 and η meson production at mid-rapidity in pp collisions at s√=8 TeV was carried out by the ALICE experiment at the LHC. The spectra of π0 and η mesons were measured in transverse momentum ranges of 0.33.5 GeV/c. However, a deviation from this empirical scaling rule is observed for transverse momenta below pT<3.5 GeV/c in the η/π0 ratio with a significance of 6.2σ
    Hochschulschriftenserver - Universität Frankfurt am Main

    Searches for transverse momentum dependent flow vector fluctuations in Pb–Pb and p–Pb collisions at the LHC

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    The measurement of azimuthal correlations of charged particles is presented for Pb-Pb collisions at sNN−−−√= 2.76 TeV and p-Pb collisions at sNN−−−√= 5.02 TeV with the ALICE detector at the CERN Large Hadron Collider. These correlations are measured for the second, third and fourth order flow vector in the pseudorapidity region |η|<0.8 as a function of centrality and transverse momentum pT using two observables, to search for evidence of pT-dependent flow vector fluctuations. For Pb-Pb collisions at 2.76 TeV, the measurements indicate that pT-dependent fluctuations are only present for the second order flow vector. Similar results have been found for p-Pb collisions at 5.02 TeV. These measurements are compared to hydrodynamic model calculations with event-by-event geometry fluctuations in the initial state to constrain the initial conditions and transport properties of the matter created in Pb-Pb and p-Pb collisions
    Hochschulschriftenserver - Universität Frankfurt am Main
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