185 research outputs found
Value of customer loyalty programs for consumers
No full textNowadays, we are coming aware of the fact that we cannot imagine our modern world without a car. Fuel is a product that most of the car drivers need. In the competitive market, gas stations try to attract as many customers as possible. One of these attractions is a customer’s loyalty program. The goal of the thesis is to study the Russian gas station market to understand what customers value in customers loyalty programs of gas stations.
In the theoretical part of the research, the author examines and discusses the customers’ loyalty programs, types of loyalty programs, analyses the key factors what influence customer loyalty, reasons why companies need loyalty programs, how should the effective loyalty program look like and how to create them.
The author proceeds inductively and uses a qualitative research approach. Sеcondary dаta is collected from vаrious reliable sourcеs of literature, including books, artiсles, and Internet sоurces. The secondary data is supрorted with primаry data, which is collected by interviewing fifty persons who are customers of gas stations.
The research findings indicate that customers value mostly points and discounts in the loyalty programs and the quality of products that could be purchased for these points. However, to become a loyal customer, the customer should be attracted by the quality of goods and services of the company. Otherwise, he/she will not come back again
Implementation of open source system for network monitoring
No full textThe bachelor thesis deals with network monitoring. In this work, a theoretical analysis of known monitoring systems was performed and their architecture, properties and work with these systems were also described. Subsequently, a comparative characteristic of all described systems was performed. At the beginning of the practical part, the installation and configuration of all monitoring systems and their evaluation was performed. The second part deals with the Zabbix monitoring system, where more emphasis was placed on monitoring IP service delays
Modernizarea stației de compresoare pentru reducerea consumului de energie electrică la o uzină de producere a sticlei
No full textFişierul ataşat conţine: Rezumat, Abstract, Cuprins, Introducere, Bibliografie.În această teză a fost efectuată analiza eficienții specifice a stației de compresare a aerului constituită din 7 compresoare pentru alimentarea uzinei cu aer comprimat. A fost pus accentul pe reducerea consumului de energie electrică și pe reducerea pierderilor de energie. Pe parcursul tezei a fost analizat întreg sistemul pneumatic, a fost analizată producerea aerului comprimat, modul de conectare, eficiența, asamblarea a fiecărui compresor. Au fost luate în calcul datele tehnice nominale, probleme de exploatare a compresoarelor.
În această lucrare este formulată problema de cercetare, au fost ajustate soluții privind optimizarea funcționării staței de compresare, s-au identificat proprietățile sistemului de monitorizare a stației, cerințele față de acest sistem și de calitatea aerului livrat la consumatori. Au fost aleși senzorii și traductoarele necesare, a fost efectuată priectarea propriu zisă a sistemului SCADA în TIA Protal, precum și simularea lui în programul FluidSim.
Proiectarea sistemului conține în sine următoarele: alegerea PLCului, HMIurilor, Switchuriulor de rețea, modulelor de intrări și ieșiri, elaborarea logicii programului care trebuie să se conforme condițiilor existente pentru exploatarea stației fără perturbări sau întreruperi în asigurarea consumatorilor cu cantitatea de aer compresat necesar.
Acest proiect a fost ajustat la condițiile reale existente, a fost făcută analiza privind debitul în sistem, asigurarea vidului, calitatea și cantitatea aerului necesar proceselor tehnologice.In this work, the analysis of the specific efficiency of the air compression station consisting of 7 compressors for supplying the plant with compressed air. The aim of this work was reducing electricity consumption and reducing energy losses. During the thesis, was analyzed: the entire pneumatic system, the production of compressed air, the connection method, the efficiency, the assembly of each compressor. Nominal technical data, compressor operation problems were calculated.
In this work, was formulated the research problem, solutions were adjusted regarding the optimization of the operation of the compressor station, the properties of the station monitoring system, the requirements for this system and the quality of the air delivered to consumers were identified. The necessary sensors and transducers were chosen, the actual design of the SCADA system was carried out in TIA Protal, as well as it was simulation in the FluidSim program.
The design of the system itself contains the following: the choice of the PLC, HMIs, Network Switches, input and output modules, the development of the program logic that must comply with the existing conditions for operating the station without disturbances or interruptions in providing consumers with the necessary amount of compressed air.
This project was adjusted to the actual existing conditions, the analysis was made regarding the flow in the system, the vacuum quantity, the quality and quantity of the air required for the technological processes
The identification of the person of False Dmitrii I in works by M. I. Kostomarov
No full textСтаттю присвячено спробі видатного українського історика
М. І. Костомарова ідентифікувати таємничу особу Лжедмитрія І –
людини, яка прийшла до влади в Росії у 1604 р. Автор виділяє три
основні версії Миколи Костомарова стосовно визначення особи Лжедмитрія І: про царське походження цієї людини, про те, що він був
російським самозванцем Григорієм Отреп’євим і що то був дійсно
самозванець, але не мав нічого спільного з біглим ченцем Григорієм. На
думку автора, М. І. Костомаров зробив цілком правильний висновок
про те, що Лжедмитрій І був не царським сином, а російським самозванцем, проте – не Григорієм Отреп’євим.This article is dedicated to the attempts of outstanding Ukrainian
historian M. I. Kostomarov to identify the mysterious person of False
Dmitrii I – the man who came to power in Russia in 1605. The author
presents the three main versions as to the real person of False Dmitrii I that
were considered by Mykola Kostomarov – about the tsarist origin of this
man, about his having been Russian impostor Grigorii Otrepiev and about
his having been an impostor who had nothing in common with runaway
monk Grigorii. The author believes that M. I. Kostomarov arrived at a quite
correct conclusion that False Dmitrij had been not a tsar’s son, but an
impostor who was not Grigorii Otrepiev
‘Extractivism as Rebordering: Dmitrii Savochkin’s Mark Sheider, Russo-Ukrainian Mining Literature and the Fragmentation of Post-Soviet Ukraine’
No full textThis essay examines the Russian-language novel Mark Sheider (2009) by the Ukrainian author Dmitrii Savochkin in the context of the classical American and European (Émile Zola, Upton Sinclair, George Orwell), as well as Russo-Ukrainian (Aleksandr Kuprin, Larisa Reisner, Vasilii Grossman, Boris Gorbatov, Fridrikh Gorenshtein) writing about mining. It identifies some topoi common to mining fiction and non-fiction. It also considers the Russo-Ukrainian versions of such topoi, with a special focus on extractivism represented as a form of rebordering. Wolfgang Iser’s concept of fictional representation provides the article with the principal theoretical framework for the analysis
«There is Nothing There». Dmitrii Danilov’s Travel Writing and the Lure of the Russian Provinces
No full textDrawing on Michel de Certeau’s seminal study The Practice of Everyday Life, the author argues that Dmitrii Danilov’s travel writing (Twenty Cities, 2007-2009) reimagines Russia’s symbolic geography by destabilizing the traditional opposition centre – periphery. Rather than depicting the provincial world as either an absurd and horrid world, or as a repository of “true Russianness”, Danilov provides a “decentred” perspective on the provinces that asserts the uniqueness of each city he visits. The novel Description of a City (2012), however, resurrects the more traditional view of the provinces as a world of boredom and cultural lack. To analyse this development the article looks at the central figure of the sluggish traveller-narrator, the employment of “camera-eye narration” and other, mainly linguistic, devices that reaffirm the notion of the provincial city’s “namelessness” as one of its most defining characteristics. Drawing on Michel de Certeau’s seminal study The Practice of Everyday Life, the author argues that Dmitrii Danilov’s travel writing (Twenty Cities, 2007-2009) reimagines Russia’s symbolic geography by destabilizing the traditional opposition centre – periphery. Rather than depicting the provincial world as either an absurd and horrid world, or as a repository of ‘true Russianness’, Danilov provides a ‘decentred’ perspective on the provinces that asserts the uniqueness of each city he visits. The novel Description of a City (2012), however, resurrects the more traditional view of the provinces as a world of boredom and cultural lack. To analyse this development the article looks at the central figure of the sluggish traveller-narrator, the employment of ‘camera-eye narration’ and other, mainly linguistic, devices that reaffirm the notion of the provincial city’s ‘namelessness’ as one of its most defining characteristics.Опираясь на фундаментальное исследование Michel de Certeau "Практика повседневности", автор утверждает, что очерки Дмитрия Данилова ("Двадцать городов", 2007-2009) переосмысливает символическую географию России, дестабилизируя традиционный оппозиционный центр - периферию. Вместо того, чтобы изображать провинциальный мир либо абсурдным и ужасным, либо хранилищем "истинной русскости", Данилов дает "де-централизованный" взгляд на провинцию, утверждающий уникальность каждого города, который он посещает. Однако роман "Описание города" (2012) воскрешает более традиционный взгляд на провинцию как на мир скуки и культурного дефицита. Для анализа этого вектора развития в статье рассматривается центральная фигура вялотекущего путешественника-расказчика, использование "повествования камеры-ока" (camera-eye narration) и других, в основном лингвистических, приёмов, подтверждающих понятие провинциального города "безымянность" как одной из его наиболее определяющих черт
Electronic Governance and Open Society: Challenges in Eurasia: 8th International Conference, EGOSE 2021
No full textGreen Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Information and Communication Technolog
Unraveling the Social-Technical Complexity of Dashboards for Transformation
No full textThe need for standardized and visualized performance monitoring on a wide range of topics has become apparent in recent years. In the public sector, there has been an increase in the number of dashboards to create transparency into the progress. Yet, the design of dashboards encounters many challenges ranging from technical to social. The goal of this research is to unravel the social-technical complexity of dashboards and outline their basic requirements and a process for creating dashboards. In addition to explicit project milestones, these also visualize digital implementation programs at the policy level.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Information and Communication Technolog
Delivery of the malware : Developing the virus scanner for images
No full textSchool of Business and
Administration
Bachelor of Business
Administration, Information
Technology
Abstract of Thesis
Author Dmitrii Maltsev Year 2015
Supervisor Yrjö Koskenniemi
Title of Thesis Delivery of the Malware - Developing the Virus Scanner
for images
No. of pages + app. 42 + 5
The appearing of the vulnerabilities for private data has been always there since the internet was born. The measures of protection started to grow because of this fact. The new and creative ways of malicious software delivery have been
intensified, as well. Today, no one is surprised by standard methods of delivering the virus - banners, spam, suspicious links, downloading files from untrusted resources. Some people even know about images, which contains executable scripts. But it is almost impossible to detect such viruses, even if antivirus is installed. Due to these facts this thesis has the objective to make a
research about modern Information Security, especially about methods of virus delivery. However, main objective is to develop the application which scans the images revealing hidden malicious software.
Action research and case study methodologies were used for this thesis. They were chosen because these methods allow reaching the objectives of the thesis.
As a result, this thesis contains the information concerning the malware and methods of its delivery. The methods of protection are also added to the thesis. Scanning applications for images is implemented.
Most applicable result is an application, which could be useful for users, who need to make sure, that their images do no contain malware. In addition, companies could use this application for selling, and therefore earning money
eIDAS Implementation Challenges: The Case of Estonia and the Netherlands
No full textSolid eID (electronic identification) infrastructures form the backbone of today’s digital transformation. In June 2014, the European Commission adopted the eIDAS regulation (electronic identification and trust services for electronic transactions in the internal market) as a major initiative towards EU-wide eID interoperability; which receives massive attention in all EU member states in recent years. As a joint effort of Estonia and the Netherlands, this study provides a comparative case study on eIDAS implementation practices of the two countries. The aim was to analyze eIDAS implementation challenges of the two countries and to propose a variety of possible solutions to overcome them. During an action learning workshop in November 2019, key experts from Estonia and the Netherlands identified eIDAS implementation challenges and proposed possible solutions to the problems from the policy maker, the service provider and the user perspective. As a result, we identified five themes of common challenges: compliance issues, interpretation problems, different practices in member states, cooperation and collaboration barriers, and representation of legal persons. Proposed solutions do not only involve changes in the eIDAS regulation, but different actions to develop an eIDAS framework and to improve cross-border service provision - which has recently become an important topic among member states. Eventually, the study provides practical input to the ongoing eIDAS review process and can help member states to overcome eIDAS implementation challenges.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Information and Communication Technolog
- …
