99 research outputs found
Exploring UK doctors’ attitudes towards online patient feedback : thematic analysis of survey data
No full textIntroduction:
Patients are increasingly using online platforms to give feedback about their health-care experiences. Online feedback has been proposed as a way to drive transformative change in the health service through informing choice and improving quality. Attitudes held by health-care professionals influence the uptake of new technologies. Understanding these attitudes is essential in exploring the potential of online patient feedback as a standard feedback mechanism. This study explores the content of free-text comments left by doctors responding to a survey with the aim of understanding their attitudes towards online feedback.
Methods:
A cross-sectional online questionnaire was completed by 1001 UK primary and secondary-care doctors. Doctors were given the opportunity to leave a free-text comment about online patient feedback. Doctors’ attitudes towards online patient feedback were identified and explored using thematic analysis. Descriptive statistics and chi-square tests were used to examine demographic differences between those doctors who left a comment and those who did not.
Results:
Thematic analysis identified five key interrelated themes: anonymity, confidentiality, representativeness, moderation/regulation of online feedback and platform type. The characteristics of those leaving a comment very closely matched those of the entire survey sample.
Conclusion:
Across the comments, the most prominent finding was a general scepticism and caution towards online feedback, with most of the key themes relating to the perceived limitations and challenges. Further work exploring ways of addressing and verifying online comments without breaching confidentiality could provide valuable information to health systems seeking to drive improvement through patient online feedback
Patient use of an online triage platform : a mixed-methods retrospective exploration in UK primary care
No full textBackground
Recent years have seen the introduction of online triage allowing patients to describe their problem via an online form. Subsequently, a GP telephones the patient, conducting a telephone consultation or arranging a face-to-face consultation.
Aim
This study aimed to explore patterns-of-use and patients’ experiences of using an online triage system.
Design and setting
This retrospective study analysed routinely collected data (from all practices using the ‘askmyGP’ platform for the duration of the study period, 19 May 2017 to 31 July 2017), using both quantitative and qualitative approaches. Data originated from an online triaging platform used by patients in nine general practices across the UK.
Method
Data from 5447 patients were quantitatively analysed to describe characteristics of users, patterns-of-use, and reasons given by patients for using the platform. Free-text comments left by patients (n = 569) on their experience of use were qualitatively analysed.
Results
Highest levels of use were observed in females (65.5%, n = 3570) and those aged 25–34 years. Patterns of use were high between 0800 and 0959, and on Mondays and Tuesdays. Use outside of GP practice opening hours was low. Common reasons for using the platform were for medication-related enquiries, for administrative requests, and to report a specific symptom. Comments left by patients suggested advantages to using the platform, for example, convenience and the written format, but these did not extend to all users.
Conclusion
Patterns-of-use and patient types were in line with typical contacts to GP practices. Though the age of users was broad, highest levels of use were from younger patients. The perceived advantages to using online triage, such as convenience and ease of use, are often context dependent
SIMBOL, IKON, DAN INDEKS PADA LIRIK LAGU ALBUM DAREKA NO CHIJOU E KARYA AQUA TIMEZ (Kajian Semiotik) 「アクアタイムズ」が作曲した“誰かの地上へ”というアルバムの歌詞のシンボル、アイコンとインデクス：記号論の研究
No full textABSTRACT
Rahmi, Amadea Latifa. 2017. “Simbol, Ikon, dan Indeks pada Lirik Lagu dalam Album Dareka No Chijou E Karya Aqua Timez : Kajian Semiotik”. Thesis, Department of Japanese Studies Faculty of Humanities, Diponegoro University. The First Advisor Drs. M. Hermintoyo, M.Pd. The Second Advisor Fajria Noviana, S.S, M.Hum.
The main data source of this research is the song lyrics in Dareka no Chijou E album by a band called Aqua Timez. This research discusses about what kind of symbols, icons, and indexes are contained in Aqua Timez's lyrics on the album Dareka no Chijou E (誰 か の 地上 へ) that were consisting of 12 songs and what is the meaning contained in there. therefore the purpose of this study is to describe the signs of symbols, icons, and indexes in the lyrics of songs by Aqua Timez in the album Dareka no Chijou e (誰 か の 地上 へ) using Charles Sanders Peirce’s semiotic theory.
This research is a library research using books, articles, journals, and other written sources as a reference. While at the stage of presentation of the results of research analysis, researchers used descriptive qualitative methods. Results exposure will be delivered in verbal language without any diagrams, graphs, tables, and more.
The conclusions that can be drawn from this research are the symbols and icons used in the five song lyrics analyzed, many use natural symbols, private symbols corresponding to each theme. Then based on the index of the five songs, it can be seen that the songs in this album is based on personal experience experienced songwriter.
Keywords: signs, semiotic, Charles Sanders Peirce, Aqua Timez, son
Patient and public involvement mobile workshops - convenient involvement for the un-usual suspects
No full textBackground
Patient and public involvement in research is a quickly-evolving area, with investigators developing new approaches in recent years. One concern about patient and public involvement is that it only appeals to certain individuals. When designing research into online GP services – a topic relevant to the general population – we recognised the importance of involving members of the public with a broad range of backgrounds who may not have the time, resources and inclination to volunteer normally.
Methods
We devised a strategy that aimed to involve members of the public from varied backgrounds, who would not typically be able to be involved. We ran a series of one-off mobile workshops at existing organisations where potential volunteers were already in situ. The workshops were kept short, making them convenient and easily accessible. Volunteers were also paid, to ensure taking part was appealing.
Results
We ran a series of 4 workshops involving 26 members of the public with office workers, supermarket staff, gym members (and their friends) and parents attending a toddler group. Overall the workshops were successful, as they enabled us to gain varied perspectives from volunteers with a broad range of backgrounds, many of whom had not previously been involved in research. A key challenge was making initial contact with members of approached organisations. This indicates that it may be beneficial to consider how to make the workshops appealing, not just onan individual level, but at an organisational level too. A carefully planned design worked as it enabled large amounts of input in a limited amount of time, apart from one workshop (the parent group) due to practical reasons. This highlighted some limitations of this approach that could be addressed by adapting the workshop design, according to the organisation with which they are being run.
Conclusion
Running one-off mobile workshops at already existing organisations allowed us to involve members of the public from a broad range of backgrounds, who would not typically volunteer to be involved in research. This was particularly suitable as the topic we were designing research for – booking GP appointments – is relevant to the general public
TINJAUAN MULTIDIMENSIONAL RELASI YAYASAN (PENDIDIKAN) KANISIUS DAN KEUSKUPAN AGUNG SEMARANG
No full textThis paper explores the multifaceted relationship between Yayasan (Pendidikan) Kanisius (YK) and the Archdiocese of Semarang (KAS), highlighting operational and relational challenges within a Catholic educational framework. The method used in this research was a literature study combined with empirical experience and interviews. Based on the author’s experience with YK Cabang Surakarta, the study outlines the foundational mission of YK to provide Catholic education, facing financial instability, declining enrollment, and limited support from KAS. The strained partnership was analyzed through Javanese social philosophy and Michel Foucault’s power dynamics, noting that hierarchical structures and inconsistent communication from KAS hinder YK's effectiveness. The author advocates for synodality through strengthened dialogue and mutual understanding, informed by Ignatian spirituality and Avery Dulles' model of the "servant Church." This approach calls for creative fidelity, where YK and KAS collaborate in decision-making to better address educational and social challenges. The study references theological insights from Evangelii Gaudium and Fratelli Tutti, urging KAS to actively support YK’s mission, especially to serve marginalized communities. In conclusion, the paper emphasizes a "servant church" model to transform the KAS-YK relationship into a partnership that honors both educational and ecclesial commitments. Improved communication and resource-sharing are essential for a sustainable impact, fostering a mission-centered community that aligns with the Church’s social teaching and the needs of Indonesia’s diverse society
Phytoplankton distribution and community structure in estuary and fishpond at Subang, Blanakan, West Java
No full textPengaruh E-Trust Dan Perceived Value Terhadap Repurchase Intention Pada E-Commerce Shopee
No full textElectronic Commerce (e-commerce) is a transaction of buying and selling goods or services carried out between companies, households, individuals, governments and communities or other organizations that is carried out online. Consumer confidence in using e-commerce has increased from year to year. This can be seen from the increasing number of visits and transaction value. The increase in the number of visits and transactions that occurred during the pandemic led to an increase in consumer complaints in the e-commerce sector. The increasing number of transactions made online requires e-commerce companies to pay attention to several factors that can affect customer repurchase intention. Repurchase intention is an important factor for a company to be able to increase sales. In increasing customer repurchase intention, there are several influential variables, namely e-trust and perceived value variables. This study aims to determine the effect of e-trust and perceived value on repurchase intention in e-commerce Shopee. The population of this study are Shopee users. The sample in this study was taken using purposive sampling method as many as 120 respondents. The criteria used in this study include: (1) Shopee users aged 17 to 65 years; (2) Consumers who have made purchases at Shopee at least 10 times in the last 1 year, from April 2021 to March 2022. This study uses multiple linear regression analysis techniques. The results showed that e-trust had a significant effect on repurchase intention. These results indicate that the higher the e-trust perceived by the customer, the more often the customer will repurchas e intention on Shopee's e-commerce. The results of this study also show that perceived value has a significant effect on repurchase intention in Shopee e-commerce. This significant effect shows that if the customer feels and gets the benefits in accordance with expectations, the customer will repurchase intention.</jats:p
PENGARUH ELEMEN PEMASARAN MEDIA SOSIAL TERHADAP CONSUMER-BRAND ENGAGEMENT DAN BRAND KNOWLEDGE: STUDI EMPIRIS PADA AKUN INSTAGRAM MILIK SHOPEE
No full textSetiap perusahaan harus mampu membangun brand knowledge yang kuat untuk
merek yang dimiliki. Brand knowledge yang tinggi tentunya akan memberikan kontribusi
positif bagi kesuksesan bisnis. Demikian juga halnya pada bisnis yang melakukan
pemasaran dengan memanfaatkan sosial media sebagai media iklan dan komunikasi karena
hal ini dapat memperkuat interaksi antara konsumen dan merek. Penelitian ini dilakukan
untuk mengetahui dan menganalisis pengaruh hiburan, kustomisasi, interaksi, E-WOM,
trendiness terhadap kesadaran merek dan citra merek di Shopee. Sampel penelitian ini
sebanyak 225 pengguna dan pengunjung akun Instagram milik Shopee. Analisis data yang
digunakan adalah analisis structural equation modelling. Dari analisis yang sudah
dilaksanakan didapatkan hasil temuan bahwa, 1) Kustomisasi, E-WOM, dan trendiness
memiliki pengaruh positif terhadap consumer-brand engagement, 2) Hiburan dan interaksi
tidak memiliki pengaruh terhadap consumer-brand engagement, 3) Consumer-brand
engagement berpengaruh positif terhadap kesadaran merek dan citra merek
Bamboo Installations Design as an Appreciation of Local and Environmentally Friendly Materials
No full textBamboo is a local and environmentally friendly material easily found in Indonesia. Its use has varied, from handicrafts to building materials. Building designs incorporating bamboo have diversified, evolving to a more organic and contemporary style, utilizing bamboo's flexible nature. Studio learning focuses on design elements like lines and shapes, leveraging materials to achieve specific design characteristics, and utilizing bamboo, which results in designs inspired by nature that are relevant to its character, creating innovative and aesthetic designs. Some designs are realized as installations in public spaces, allowing them to be enjoyed by the public and serving as educational tools highlighting bamboo's local and environmentally friendly nature
Fenomena Pasca-Kebenaran: Belajar dari Sejarah, Menyongsong Tahun Politik 2024
No full textThis writing aims to dissect several aspects of the Post-Truth phenomenon in general, including its definition, the reasons behind its emergence, its elements or characteristics, as well as its impacts. To make it easier to comprehend, real-life examples will be provided, both in the political and mass media spheres, which happened both internationally and within Indonesia. In this research, we use qualitative method through literature and internet review. Learning from history, the Post-Truth phenomenon is rampant during political campaigns leading up to elections. Therefore, as the year 2024 approaches, a significant political year in Indonesia, efforts need to be made to anticipate the negative impacts of Post-Truth. These negative consequences can foster distrust in society, provide opportunities for irresponsible individuals to take advantage, and potentially threaten the stability, security, and unity of the nation. To address this issue, all parties and authorities involved must collaborate and employ a multidimensional approach called the "Four-IS Solution," which includes efforts in philosophical, sociological, technological, and aesthetic education.AbstrakTulisan ini hendak menguraikan pelbagai aspek fenomena Pasca-Kebenaran secara umum, antara lain pengertian, penyebab kemunculannya, unsur atau ciri-cirinya, serta dampak-dampaknya. Agar lebih mudah dipahami, akan disediakan pula beberapa contoh nyatanya dalam bidang politik dan media massa, baik yang terjadi di dunia internasional maupun di Indonesia. Metode yang digunakan adalah kualitatif, melalui studi pustaka dan internet. Belajar dari sejarah, fenomena Pasca-Kebenaran marak terjadi dalam masa kampanye politik menjelang pemilihan umum. Maka, menjelang tahun 2024 yang merupakan tahun politik di Indonesia, perlu diupayakan bagaimana supaya dampak negatif Pasca-Kebenaran dapat diantisipasi. Pasalnya dampak negatif tersebut dapat menimbulkan rasa tidak percaya masyarakat kepada siapa saja, memberi peluang pada oknum-oknum tidak bertanggung jawab untuk mengambil keuntungan, hingga berpotensi mengancam stabilitas, keamanan, dan keutuhan bangsa. Untuk mengatasi persoalan ini, semua pihak dan otoritas yang berwenang harus bekerja sama melakukan pendekatan multidimensional bernama “Solusi Empat-IS” yang meliputi upaya-upaya edukasi-filosofis, sosiologis, teknologis, dan estetis
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