195 research outputs found
Analisis Faktor Marketing Mix 7p Terhadap Minat Beli Konsumen Di Thamrin Coffee (Studi Kasus: Thamrin Coffee, Surakarta)
No full textAt this time there are many cafes that have sprung up in Indonesia, especially in the city of Solo, and many business people are developing their businesses in the culinary field, especially cafes or Coffee shops, which means the number of competitors from this business is getting more and more, this research is located in Thamrin Coffee which has some problems that can cause anxiety will lose the market and its customers. Under these conditions, the author wants to find out whether there are factors that influence consumer buying interest to buy products at Thamrin Coffee using a factor analysis method whose variables are taken from the 7p marketing mix aspect. Based on the results of data analysis processed through the characteristics of respondents it is known that Thamrin Coffee customers are dominated by men aged 18-25 years and having the status of students who are in the area around the city of Solo. Through the results of processing using the factor analysis method obtained 9 factors with a cumulative total of 68.985%, these factors are promotion factors, price factors, product factors, place design factors, employee factors, process factors, raw material factors, location factors, and Packaging factor. From these factors it can be concluded that the marketing mix influences consumer buying interest at Thamrin Coffee
Pengaruh Kepuasan terhadap Loyalitas Pelanggan Bengkel Resmi PT. Citra Thamrin Motor Kota Jambi
No full textThe aim of this research is to obtain an overview of customer satisfaction and loyalty at the Official Workshop of PT. Citra Thamrin Motor Jambi City; and to analyze the influence of satisfaction on customer loyalty at the PT Official Workshop. Image of Thamrin Motor Jambi City. To answer the research objectives, the author used theoretical studies related to the research variables. The customer satisfaction variable used in this research refers to the theory put forward by Hawkin and Lonney in Tjiptono (2014:358), with indicators 1) Conformity to expectations; 2) Interest in visiting again; and 3) Willingness to recommend. Furthermore, the customer loyalty variable used in this research refers to the theory put forward by Ngo & Nguyen (2016), with indicators 1) Continuity; 2) Recommendations; and 3) Speak positively. Apart from that, the author also looked for relevant previous research in the form of previous articles/journals to support this research. This research uses quantitative descriptive methods. With a customer population of official PT. Citra Thamrin Motor in the second semester of 2023 has 1,224 customers. Meanwhile, the sample size in this study used the Slovin method with a margin of e = 10%, so that a sample of 93 was obtained. The analysis technique used the regression equation, continued by testing r Square and partial hypothesis testing with the t test. From the data processing carried out, the regression equation Y = 6.505 + 0.465.X + e is obtained. Meanwhile, from partial hypothesis testing, it has a sig value of <0.05, so it can be concluded that satisfaction has a partial positive and significant effect on customer loyalty. Based on the results of data analysis and discussion in this research, it can be concluded that partial customer satisfaction has a positive and significant effect on customer loyalty at the Official Workshop of PT. Image of Thamrin Motor Jambi City. Which means that the management of the Official Workshop of PT. Citra Thamrin Motor Jambi City can provide satisfaction to its customers, so this will also be followed by increasing customer loyalty
Design and Build A Web-Based Asset Management Information System at PT Thamrin Telekomunikasi Network
No full textAsset management is a series of activities related to identify the assets needed, identify the need for funds, acquire assets, provide logistics and maintenance support systems for assets, delete or update assets so that the objectives are effectively and efficient. At PT Thamrin Telekomunikasi Network data collection for each IT asset companies in the form of laptops, servers, network devices and peripheral devices others are done manually using Microsoft Excel. But sometimes, IT staff forgot to update data such as data on the expiration of the asset warranty period and transfer of ownership of assets, as well as marking on assets still using stickers handwritten manually. Through this research, the author aims to designing and implementing a management information systemweb-based IT assets at PT Thamrin Telekomunikasi Network. Which method used in this study include interviews, observations and studies References. The analytical method used is the PIECES method and the design method The system created is described by the UML (Unified Modeling) method Language), for application development will use the SDLC method with the Xtreme Programming model, as well as the application testing method, namely the Black Box. The final result of this research is an IT asset management system web-based programming language built with HTML and Javascript, with MariaDB as the DBMS and using Laravel and Bootstrap as a framework of PHP and CSS. It is hoped that with this application, IT asset management process at PT Thamrin Telekomunikasi Network can be run more effectively, organized and more efficiently
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Burger Nase di Thamrin Plaza Medan)
No full textThis research aims to find out and analyze service quality and consumer satisfaction in Burger Nase Thamrin Plaza Medan, as well as to know and analyze the influence of the quality of service of consumer satisfaction in Burger Nase Thamrin Plaza Medan. The methodology that was used in this research was verifikatif that is form of research that is aimed at solving the problem of the tapestry that is the actual,analyzed quantitatively in order to test the truth the hypothesis put forward. This study using a questionnaire as a means of a gatherer of basic data. Engineering data collection conducted the author is research libraries to acquire secondary data,as well as field research for obtaining primary data with observations and the spread of the now. Sampling techniques used in this research is the sample random sampling.The authors sampled as many as 62 people. Calculation of the result obtained there is a significant relationship between the quality of service with this satisfaction may be seen from the result of the regression Y = 19,839 + 0,534 X, where in this case when service quality is constant then there will be a consumer satisfaction of 19,839 and if the quality of service is raised 1 time then customer satisfaction will be increased by 0,534. The magnitude of the contribution to the quality of service to consumer satisfaction is of 37.3% and the rest 62,7 influenced by other factors. Based on the results of researcg, the author suggested that the company be able to retain and increase the quality of its service,so consumers will be satisfied and will buy back.105 HalamanSkripsi Sarjan
Sistem Pengawasan Intern Terhadap Penerimaan dan Pengeluaran Kas pada PT. Asuransi Bumi Asih Jaya Distrik Thamrin Medan
No full textUntuk mencapai tujuan perusahaan dalam menjaga kesinambungan perusahaan salah satu unsur pokok yang penting diperhatikan adalah pengawasan intern terhadap penerimaan dan pengeluaran kas, Dimana unsur-unsur dari pengawasan intern tersebut adalah : 1. Organisasi 2. Sistem otorisasi dan prosedur pencatatan.3. Praktik yang sehat. Tujuan penuiis melaksanakan penelitian di PT.Asuransi Bumi Asih Jaya Distrik Thamrin Medan adalah untuk mengetahui sejauh mana sistem pengawasan intern terhadap penerimaan dan pengeluaran kas diterapkan dengan baik untuk menjaga dan mencegah terjadinya penyelewengan terhadap kas perusahaan. Dari hasii penelitian yang dilaksanakan penulis di PT. Asuransi Bumi Asih Jaya Distrik Thamrin Medan, dimana perusahaan ini menerapkan sistem pengawasan yang masih kurang baik karena masih adanya tugas rangkap yaitu kasir yang bertugas menerima kas, mencatat pengeluaran kas dan penyetoran kas ke bank .Dan apabiia kasir berhalangan maka tugas kasir diambil alih oleh kepala tata usaha. Sementara kepala tata usaha adalah yang menandatangani cek. Penulis mencoba memberikan sekedar saran-saran yang mudah-mudahan diterima dan berguna bagi perusahaan yaitu: 1. Memperbaiki sistem organisasi dengan baik dan benar sesuai dengan kebutuhan perusahaan, supaya lebih terjamin adanya pemisahaan tugas dan wewenang. 2. Apabila kasir berhalangan masuk/ bekerja sebaiknya tugas kasir digantikan oleh orang yang tidak berhak untuk menandatangani cek, untuk menjaga terjadinya penggelapan atau penyelewengan kas. To achieve the company's goals in maintaining the sustainability of the company, one of the main elements that is important to pay attention to is internal control of cash receipts and disbursements, where the elements of internal control are: 1. Organization 2. Authorization system and recording procedures. 3. Healthy practices. The purpose of the author of conducting research at PT.Asuransi Bumi Asih Jaya, Thamrin District, Medan is to determine the extent to which the internal control system for cash receipts and disbursements is properly implemented to safeguard and prevent misuse of company cash. From the results of the research conducted by the author at PT. Asuransi Bumi Asih Jaya, Thamrin District, Medan, where the company implements a supervisory system that is still not good because there are still multiple duties, namely the cashier who is in charge of receiving cash, recording cash disbursements and depositing cash to the bank. And if the cashier is absent, the cashier's duties are taken over by the head. administration. Meanwhile, the head of administration is the one who signs the check. The author tries to provide just suggestions that hopefully are accepted and useful for the company, namely: 1. Improving the organizational system properly and correctly in accordance with company needs, so that more guaranteed the separation of duties and authorities. 2. If the cashier is unable to enter / work, it is better if the cashier's duties are replaced by a person who is not entitled to sign a check, to prevent cash embezzlement or misappropriation
Analysis of Work Posture and Employee Characteristics Regarding Musculoskeletal Disorders in Employees of the Directorate General of Workplace Management Using the Rosa Method (Rapid Office Strain Assessment) South Jakarta
No full textMusculoskeletal Disorders (MSDs) are a common occupational health problem in residential environments, especially non-ergonomic employee work postures being one of the main risk factors. This study aims to analyze the relationship between work posture and employee characteristics with MSDs complaints in employees at the Directorate General of Binalavotas. This study uses a quantitative design with a Cross-Sectional method. The population of this study was all employees in 2 directorates of the Directorate General of Binalavotas, totaling 93 employees who were all sampled as research using a total sampling technique. Data collection was carried out through questionnaires and observations that will be analyzed using the Chi-Square test. Measurement of work posture using the ROSA (Rapid Office Strain Assessment) method, while MSDs complaints were measured using the NBM (Nordic Body Map) questionnaire. The results of the study showed a significant relationship between work posture (p = 0.031) and age (p = 0.023) with MSDs complaints. Meanwhile, there was no relationship between gender (p = 0.210) and length of service (p = 0.060) with MSD complaints. In this study, work posture and age were the dominant factors contributing to MSD complaints. Institutions are advised to hold socialization programs that focus on ergonomic education through the utilization of existing office facilities and the formation of supervisory officers to conduct routine checks and direct improvements to employee ergonomic work positions.
Mapping the Location and Infrastructure of Slum Settlement Areas in Palembang City Using Mobile-Based GIS
No full textSlum settlements are one of the problems that the government in Indonesia needs to pay more attention to, one of which is the city of Palembang. To manage slum settlements, the first thing that needs to be considered is the infrastructure. Because infrastructure is the first step to support the smooth activities of the surrounding community. This can be seen if the infrastructure does not meet the requirements, such as the physical condition seen from the buildings which are very close together with low construction quality, the roads are damaged and have potholes, the public sanitation and drainage are not functioning as well as the large amount of rubbish which is not managed properly. This could all happen due to government limitations in the monitoring and checking process. To make it easier for the community and government, the author developed an Application for Mapping Locations and Infrastructure of Slum Settlement Areas in Palembang City Using Mobile-Based GIS. GIS is an organized collection of computer hardware, software, geographic data and personnel designed to efficiently acquire, store, update and display all forms of geographically referenced information. In this research, the research methodology used is the Extreme Programming method. In making this application the author used a mobile programming base as a system development application. Research results show that this application can make it easier for the public to make complaints regarding slum conditions and help the government monitor and handle problems more effectively
PERAN KEPEMIMPINAN KEPALA SEKOLAH DAN MOTIVASI KERJA TERHADAP KEPUASAN KERJA GURU SMP NEGERI
No full text Research on the Relationship of Principal Leadership and Motivation Work with Teacher Job Satisfaction aims to examine the relationship between two independent variables, namely the Principal Leadership (X1) and Work Motivation Teacher (X2), the dependent variable is Teacher Job Satisfaction (Y) The population of this research is all the Junior High School teachers who were civil servants in the district Ciwandan Cilegon. The samples in this study were drawn from a population of 89 teachers. There is a positive and highly significant relationship between the Principal Leadership and Motivation Teacher Working together with Teacher Job Satisfaction with the regression equation Y = 12.512 + 0.389 X1 + 0.504 X2. Keywords: Teacher Job Satisfaction, leadership and work motivation Principal
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