379 research outputs found
Pengaruh E-Perceived Value Dan E-Service Quality Terhadap Repeat Purchase Intention Melalui E-Satisfaction Sebagai Variabel Mediasi: Studi Pada Pengguna Aplikasi Restoran di DKI Jakarta
No full textBagus Setoaji: Pengaruh e-perceived value dan e-service quality terhadap
repeat purchase intention melalui e-satisfaction sebagai variabel mediasi: studi
pada pengguna aplikasi restoran di DKI Jakarta. Skripsi, Jakarta: Program
Studi Manajemen, Fakultas Ekonomi, Universitas Negeri Jakarta. Tim
Pembimbing: Prof. Dr. Mohamad Rizan, M.M. dan Dewi Agustin Pratama
Sari, S.E., M.S.M.
Tujuan dari disusunnya penelitian ini adalah untuk untuk mengetahui adanya
pengaruh positif dan signifikan e-perceived value dan e-service quality terhadap
repeat purchase intention melalui e-satisfaction sebagai variabel mediasi.
Pengumpulan data dilakukan dengan metode angket atau kuesioner yang
didistribusikan secara online melalui platform media sosial seperti whatsapp,
instagram, dan twitter. Objek adalah responden yang berdomisili di DKI Jakarta
dan berusia 17 tahun ke atas, serta responden yang pernah bertransaksi melalui
aplikasi restoran minimal 1 dalam kurun waktu paling lama 1 tahun terakhir.
Sampel yang digunakan pada penelitian ini berjumlah 303 orang pengguna aplikasi
restoran. Penelitian ini menggunakan software SPSS versi 25 dan SEM (Structural
Equation Model) dari software Lisrel 8.80 untuk melakukan proses analisis dan
pengolahan data hasil penelitian. Adapun hasil yang didapatkan pada penelitian ini
menunjukkan bahwa e-perceived value, e-service quality, e-satisfaction
berpengaruh positif dan signifikan terhadap repeat purchase intention. Selain itu,
e-perceived value dan e-service quality berpengaruh positif dan signifikan terhadap
e-satisfaction. Serta, e-perceived value dan e-service quality berpengaruh positif
dan signifikan terhadap repeat purchase intention melalui e-satisfaction sebagai
variabel mediasi.
Kata Kunci: E-Perceived Value, E-Service Quality, Repeat Purchase Intention, ESatisfaction, Aplikasi Restoran
PENGARUH E-PERCEIVED VALUE & E-SERVICE QUALITY TERHADAP REPEAT PURCHASE INTENTION MELALUI E-SATISFACTION SEBAGAI VARIABEL MEDIASI: Studi Pada Pengguna Aplikasi Restoran di DKI Jakarta
No full textBagus Setoaji: Pengaruh e-perceived value dan e-service quality terhadap repeat purchase intention melalui e-satisfaction sebagai variabel mediasi: studi pada pengguna aplikasi restoran di DKI Jakarta. Skripsi, Jakarta: Program Studi Manajemen, Fakultas Ekonomi, Universitas Negeri Jakarta. Tim Pembimbing: Prof. Dr. Mohamad Rizan, M.M. dan Dewi Agustin Pratama Sari, S.E., M.S.M.
Tujuan dari disusunnya penelitian ini adalah untuk untuk mengetahui adanya pengaruh positif dan signifikan e-perceived value dan e-service quality terhadap repeat purchase intention melalui e-satisfaction sebagai variabel mediasi. Pengumpulan data dilakukan dengan metode angket atau kuesioner yang didistribusikan secara online melalui platform media sosial seperti whatsapp, instagram, dan twitter. Objek adalah responden yang berdomisili di DKI Jakarta dan berusia 17 tahun ke atas, serta responden yang pernah bertransaksi melalui aplikasi restoran minimal 1 dalam kurun waktu paling lama 1 tahun terakhir. Sampel yang digunakan pada penelitian ini berjumlah 303 orang pengguna aplikasi restoran. Penelitian ini menggunakan software SPSS versi 25 dan SEM (Structural Equation Model) dari software Lisrel 8.80 untuk melakukan proses analisis dan pengolahan data hasil penelitian. Adapun hasil yang didapatkan pada penelitian ini menunjukkan bahwa e-perceived value, e-service quality, e-satisfaction berpengaruh positif dan signifikan terhadap repeat purchase intention. Selain itu, e-perceived value dan e-service quality berpengaruh positif dan signifikan terhadap e-satisfaction. Serta, e-perceived value dan e-service quality berpengaruh positif dan signifikan terhadap repeat purchase intention melalui e-satisfaction sebagai variabel mediasi.
Kata Kunci: E-Perceived Value, E-Service Quality, Repeat Purchase Intention, E-Satisfaction, Aplikasi Restoran.
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Bagus Setoaji: The Influence of e-perceived value and e-service quality on repeat purchase intention through e-satisfaction as a mediating variable: study of restaurant application users in DKI Jakarta. Thesis, Jakarta: Management Study Program, Faculty of Economics, State University of Jakarta. Advisory team: Prof. Dr. Mohamad Rizan, M.M. and Dewi Agustin Pratama Sari, S.E., M.S.M.
The purpose of writing this research is to test the positive and significant influence of e-perceived value and e-service quality on repeat purchase intention through e-satisfaction as a mediating variable. Data collection was carried out using a questionnaire method which was distributed online via social media platforms such as whatsapp, Instagram, and twitter. The study's objects are respondents who reside in DKI Jakarta and are above the ages of 17, as well as respondents who have transacted through restaurant applications at least once a year.. The sample used in this research was 303 restaurant application users. This research uses SPSS version 25 software and SEM (Structural Equation Model) from Lisrel 8.80 software to carry out the analysis and processing of research data. The result obtained in this research show that e-perceived value, e-service quality, e-satisfaction have a positive and significant effect on e-satisfaction. Also, e-perceived value and e-service quality have a positive and significant effect on repeat purchase intention through e-satisfaction as a mediating variable.
Keyword: e-perceived value, e-service quality, repeat purchase intention, e-satisfaction, restaurant application
PENGAKUAN PENDAPATAN ATAS LAYANAN REKRUTMEN PADA ITS CAREER CENTER
No full textIn this study, the author has a purpose to know the recognition of income in the company and compared with the theory. To obtain the necessary data, the authors
conduct research at ITS Career Center located at the campus of Sepuluh Nopember Institute of Technology (ITS) Surabaya. The type of research used is descriptive. This research explains how earnings recognition is recorded and recognized by ITS Career Center. The data required in this research is through interview, observation and documentation. The place of study is the ITS Career
Center one of the units in ITS that deals directly with the world of work through service cooperation in terms of meeting the needs of employment that initially run the function of a career center to facilitate efforts to increase the employability of ITS graduates. The conclusion that can be drawn from this problem is that the revenue recognition used has been in accordance with the theory. The conclusion that can be drawn from this problem is the method of recognition used is the cash
basis
PENGARUH SARANA BANTU NAVIGASI DAN FASILITAS PELABUHAN TERHADAP KESELAMATAN PELAYARAN DI PPN PEKALONGAN
No full textBagus Prayogo, 2017, NIT: 49124377.N, “The Influence of Navigation Mark
And Port Facilities to The Safety Sailing in PPN Pekalongan”, Nautical
Department, Diploma IV Program, Merchant Marine Polytechnic of
Semarang, 1st Supervisor: Dr.Capt.SUWIYADI,S.Pd.M.Mar.M.Pd., 2nd
Supervisor: YUSTINA SAPAN,S.ST.,M.M.
Safety sailing can be perform of safety vehicle in a water, safety harbour and
safety marine environment. The due to influenceof navigation mark and harbour
facilities . all of activities when its start prom preparation vehicle, during in the
water and after back to the harbour. The main goal is safety.
In this research author look at begining data or called prereseacrh, that is no
one acciddent (zero accident), author curious that is from the goodness of
navigation mark and harbour facilities or another factor.
In thats problem formula author try to verify and make answer off reseach
problem with the point of research title “The Influence of Navigation Mark And
Port Facilities to The Safety Sailing in PPN Pekalongan”.
The object of reseach located in Pelabuhan Perikanan Nusantara (PPN)
Pekalongan and take time of research from October 2016 until January 2017. In
preparing the research, test data, process the data, discuss the result of research to
draw conclusions and sugesstions, the author used mixed methods. With this
method of research data are expected in the form of preception or descriptive and
measurable data can be exsplained so will that the degree of validity of the
reseacrh can be achived with good.
In research problem author get looking deeply for navigation marks and
harbour facilities by get in some one data. For this activities author use mix
methode to the research which getting 40,4% regresion weigh for influence or
navigation mark to the safety sailing, 20,7% harbour facilities to the safety sailing,
and both of them 43,0% to the safety sailing by triangulation method. Author
belive degree of trush te result this research.
Key word: safety sailing, navigation mark, port facilities mix method
He Procedure Of Transposition In Some Nouns Of Surah Ar-Rahman Published By Al-Huda And Cipta Bagus Segara
No full textThe Study in this paper discusses about the translation procedure of transposition in some nouns of Surah Ar-Rahman published by Al-Huda and Cipta Bagus Segara. The important purpose in this research, the author tries to explain the translation procedure used in translating some nouns of Surah Ar-Rahman published by AlHuda and Cipta Bagus Segara. The writer uses descriptive qualitative method, to describe and analyze identifies the process of how an Arabic word of the verse in Qur?an is translated into English Language. To support the analysis, the writer uses some books and dictionary, namely A Text book of Translation (Peter Newmark), Teori & Praktek Penerjemahan (Frans Sayogie), Kamus Lengkap Arab Indonesia (Ahmad Warson Munawwir). Furthermore it found twelve words of translation procedure from some nouns of Surah Ar-Rahman published by Al-Huda and Cipta Bagus Segara namely : six words from noun to noun, five words from noun to noun phrase and one word from noun to adjective phrase. The translation procedure is Transposition. From the procedure, the translation of some nouns, resulted the meaning that have been translated still have an equivalence with the source language (SL)
ANALISA BREAK EVEN POINT (BEP) PADA TOKO ROTI BAGUS KUNING PLAJU
No full textThe title of this final report is Analysis of Break Even Point (BEP) at Bakery on Bagus Kuning Plaju. The purpose of this report is to know the minimum sales volume calculation in unit and rupiah as a target by using break even point multiproduct formula. This data is collected through interviews and library research. The writer also wanted to know the product calculation in unit and rupiah to get break even point until make target planning in 2018. The result shows that in 2015 until 2017, Bagus Kuning Plaju Bakery had increased their break even point for their product. Based on their profit planning, the company must be able to sell Rp 152.762.678 of 12.730 pieces of white bread and Rp 1.750.689.562 of 875.345 pieces of sweet bread. Based on the finding, the author suggests that company should use break even point calculation method as a media to make their profit planning, so they will know their sales volume to get profit as well
Assessment of aerodynamic roughness parameters of turbulent boundary layers over barnacle-covered surfaces
No full textFull-scale drag penalty predictions of flows over rough walls require surface roughness characterisation from laboratory experiments or numerical simulations. In either approach, it is necessary to determine the so-called equivalent sand-grain roughness height (ks ). There are several steps involved in determining this aerodynamic roughness lengthscale, but its procedure typically includes a combination of measurement of wall-shear stress (τw ) using direct or indirect methods as well as analysis of velocity profiles. Indirect methods usually rely on assumptions made about flow and its scaling including the validity of universal outer-layer similarity. However, the implications of the underlying assumptions involved in full-scale drag prediction are unclear. In this work, we carry out wind tunnel measurements over a realistic rough surface (from a fouled ship-hull) to evaluate the impact of different methods with an emphasis on using the outer-layer similarity hypothesis for full-scale drag predictions. Wall-shear stress is measured using an in-house floating-element drag balance (DB), and velocity profiles are obtained using particle image velocimetry (PIV), allowing the evaluation of ks , and the associated wake parameters through several methods. The aerodynamic roughness parameters hence obtained are used for full-scale drag penalty calculations. It is observed that the predicted drag penalty can vary by over 15 % among the different methods highlighting the care that should be taken when employing such methods.Fluid Mechanic
ANALISIS PENYEBAB TERJADINYA KERETAKAN PADA CYLINDER LINER MAIN ENGINE DI MT. MENGGALA
No full textOngki Bagus Sadewa, 2018, 50135035. T, "Analysis of Cause Occurrence of Cylinder Liner Main Engine In MT. Menggala ", Thesis Teknika Study Program, Diploma IV Program,Semarang Merchant Marine Polytechnic ,Supervisor I: Dwi Prasetyo, M.M, M.M..E, and Supervisor II: Poernomo Dwi Atmojo, MH
A diesel engine is an internal combustion engine in which air is compressed to a sufficiently high temperature to ignite diesel fuel injected into the cylinder. Cylindrical liner is part of diesel engine that serves as a place of combustion process that produces power / effort with high air and temperature utilization simultaneously with spraying of fuel. The breaking of the cylinder liner of the main engine may affect the operation of the diesel engine
Research method that writer use in preparation of this thesis is descriptive qualitaf research method. In this case the author uses the SWOT method as a data analysis technique to analyze what factors cause cracks in the cylinder liner main engine and what efforts are made to overcome these factors by identifying strengths (strenghts), weaknesses ( weaknesses), opportunities (opportunities), and threats (threats) from the environment systematically to formulate the strategy to be taken.
Based on the results of research that has been done the author, it can be concluded that the cracking cylinder liner caused by two factors, namely 1) Cooling is not good. less optimal water cooling pump, leakage of the cooling system and damage by pass valve / thermostat, 2) The quality of spare parts is not standard. To overcome these factors that can be done is, repair of damaged machine parts, replacement, maintenance, and the selection of spare parts that fit the standards.
Keywords: Cylinder liner, SWOT, Rif
PENGARUH HARGA, PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (STUDI KASUS PADA TOKO ASF ACCESSORIES GADGET MOJOKERTO)
No full textABSTRACT
Bagus, Adi, 2018. Effect of Price, Promotion, and Service Quality on Customer
Satisfaction (A case study on ASF gadget accessories mojokerto
customers)
Final project / thesis, Marketing Management Study Program,
Faculty of Economics, Majapahit Islamic University (UNIM).
Advisor I: Eny Setyariningsih, S.E, M.M.
Advisor II: M. Syamsul Hidayat, SE., MM
Price, promotion and quality of service are elements that influence
activities in the company that function to create competitive advantage for the
company. Companies are required to be able to meet the needs and desires of
customers by providing the best and quality services, so that customers will feel
their own satisfaction and feel valued so that they are happy and willing to be
regular customers. This study aims to determine the effect of price, promotion
and service quality on customer satisfaction on the ASF accessories mojokerto
gadget.
The type of research used by the author is a type of quantitative research.
Source of data used is primary data, namely data obtained from questionnaires
distributed to research respondents. The population of this study was 275
customers, with a total sample of 163 respomden. Sampling technique according
to Slovin formula. Data analysis uses multiple linear regression.
Based on multiple linear analysis using the F-test, simultaneously the
variables of customer satisfaction in the ASF accessories gadget are influenced
by price, promotion, and service quality can be seen from the results of the F test
conducted at a significant level of 0.05 F count value (11.039)> F-table (1,564),
then Ho is rejected and Ha is accepted. From the results of the t test, it is known
that the t variable price (X1) is 2.197, the promotion variable (X2) is 3.331 and the
service quality variable (X3) is 2.245. T count> T table, it can be concluded that
all the variables studied (Price, promotion and service quality) partially have a
significant influence on customer satisfaction in the gadget accessories ASF
store.
Keywords: Price, Promotion, Service quality, Customer satisfactio
TINJAUAN DALAM MEMILIH SEGMEN PASAR UNTUK MENENTUKAN PASAR SASARAN PRODUK LAMPU PHILIPS PADA PT PRATAMA ABADI MITRA MANDIRI PALEMBANG
No full textTHE REVIEW IN CHOOSING THE MARKET SEGMENT TO
DETERMINE THE TARGET MARKET OF THE PHILIPS LAMP
PRODUCT AT PT PRATAMA ABADI MITRA MANDIRI
Ida Bagus Alit Arthajaya, 2014 (xii+53 pages)
This final report aims to determine how PT Pratama Abadi Mitra Mandiri
(PAMM) Palembang as a company that sell goods and services of Philips lamp
choosing segments to determine the target market on the products that the
company can compete with other products. Data were collected through
interviews, observations, questionnaries and library research. The number of
respondents is the number of consumers who come to the PT Pratama Abadi
Mitra Mandiri in the last 4 months from January to April 2014. The problem is
PT Pratama Abadi Mitra Mandiri in determining the target market using
Concentrated Marketing strategy is a strategy which does not include all
consumers End Users that have been established by PT Philips Indonesia.
Based on these problems, author conducted an analysis of respondents to obtain
the results of the respondents for Undifferentiated Marketing strategies is
61.6%, for the Differentiated Marketing strategy is 57.80%, problem the
company should added Undifferentiated marketing strategy in the target market
strategy because it can cover all consumer End Users.
Key Word: Market Segment, Target Market, End User
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