1,721,061 research outputs found
(UPLOAD SESUAI KAIDAH) pengaruh kualitas layanan dan citra perusahaan terhadap kepuasan nasabah tabungan faedah di bank bri syariah kcp ponorogo
No full textZamZami, Putri Fitria , 2019. Pengaruh Kualitas Layanan Dan Citra Perusahaan Terhadap Kepuasan Nasabah Tabungan Faedah Di Bank BRI Syariah KCP Ponorogo.
Kata Kunci : Harapan, identitas, penilaiaan.
Kualitas layanan dan citra perusahaan memiliki peranan penting dalam meningkatkan sebuah kepuasan nasabah dalam dunia perbankan. Bank BRI Syariah KCP Ponorogo mengutamakan kualitas layanan dan citra perusahaan yang baik kepada masing-masing nasabahnya. terdapat kesenjangan yaitu dalam pemberian layanan kurang ramah, dalam memberikan solusi atas permasalahan nasabah tidak langsung mendapatkan tanggapan dari pihak bank BRI Syariah. Identitas perusahaan juga menurun, karena nasabah memberikan pilihannya terhadap Bank BRI Syariah yang berada dibawah naungan BUMN.
Rumusan masalah dalam skripsi ini adalah: (1) Pengaruh Kualitas Layanan Terhadap Kepuasan Nasabah Tabungan Faedah di Bank BRI Syariah KCP Ponorogo, (2) Pengaruh Citra Perusahaan Terhadap Kepuasan Nasabah Tabungan Faedah di Bank BRI Syariah KCP Ponorogo; (3) Pengaruh Kualitas Layanan dan Citra Perusahaan Terhadap Kepuasan Nasabah Tabungan Faedah di Bank BRI Syariah KCP Ponorogo.
Penelitian ini menggunakan sampel nasabah tabungan faedah di Bank BRI Syariah KCP Ponorogo yang berjumlah 66 nasabah. Pengumpulan data kualitas layanan, citra perusahaan, dan kepuasan nasabah menggunakan kuesioner/angket. Teknik analisis regresi linier berganda.
Berdasarkan hasil penelitian diperoleh kesimpulan bahwa (1) terdapat hubungan positif dan signifika antara kualitas layanan terhadap kepuasan nasabah tabungan faedah di Bank BRI Syariah KCP Ponorogo, dengan signifikan 0,000 < 0,05 yang menunjukkan adanya hubungan positif secara parsial antara variabel X1 dan Y. (2) terdapat hubungan positif dan signifikan antara citra perusahaan terhadap kepuasan nasabah tabungan faedah di Bank BRI Syariah KCP Ponorogo, dengan nilai signifikan 0,002 < 0,05 yang menunjukkan adanya hubungan yang searah secara parsial antara X2 dan Y. (3) terdapat hubungan positif dan signifikan kualitas layanan dan citra perusahaan secara bersama-sama terhadap kepuasan nasabah tabungan faedah di Bank BRI KCP Ponorogo dengan nilai signifika sebesar 0,000 < 0,05 dengan koefisien determinasi (R2) dan persamaan regresi bergandan
Pengaruh Profitabilitas, Fixed Asset Ratio, Control Ownership, dan Struktur Aktiva Terhadap Struktur Modal Pada Perusahaan Jasa yang Terdaftar di Bursa Efek Indonesia Periode 2013-2017
No full textPenelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh
Profitabilitas,Fixed Asset Ratio, Control Ownership, dan Struktur Aktiva
Terhadap Struktur Modal Pada Perusahaan Jasa yang Terdaftar di Bursa Efek
Indonesia. Pendekatan yang dilakukan dalam penelitian ini adalah pendekatan
asosiatif. Populasi yang digunakan dalam penelitian ini adalah seluruh perusahaan
jasa dibatasi sektor hotel,restoran, dan pariwisata yang terdaftar di Bursa Efek
Indonesia (BEI) yang berjumlah 17 perusahaan, sedangkan sampel yang
memenuhi kriteria dalam penarikan sampel untuk penelitian ini adalah berjumlah
9 perusahaan. Analisis data sampel yang digunakan dalam penelitian ini adalah
Analisis Regresi Linear Berganda, Uji Asumsi Klasik, Uji Hipotesis, dan
Koefisien Determinasi dengan menggunakan alat ukur SPSS.20. Hasil penelitian
ini menunjukan bahwa Profitabilitas menunjukkan pengaruh yang signifikan
terhadap Struktur Modal, Fixed Asset Ratio tidak menunjukkan pengaruh yang
signifikan terhadap Struktur Modal, Control Ownership menunjukkan pengaruh
yang signifikan terhadap Struktur Modal, dan Struktur Aktiva tidak menunjukkan
pengaruh yang signifikan terhadap Struktur Modal dan secara simultan
Profitabilitas,Fixed Asset Ratio,Control Ownership, dan Struktur Aktiva memiliki
hubungan positif dan pengaruh signifikan terhadap Struktur Moda
Pengaruh Strategi Pembelajaran Cooperative Script Berbantuan Jurnal Belajar terhadap Kesadaran Metakognitif, Keterampilan Metakognitif, dan Hasil Belajar Biologi Siswa Kelas XI SMA Negeri di Kota Malang.
No full textABSTRAK Sartika, Putri Fitria. 2018. Pengaruh Strategi Pembelajaran Cooperative Script Berbantuan Jurnal Belajar terhadap Kesadaran Metakognitif, Keterampilan Metakognitif, dan Hasil Belajar Biologi Siswa Kelas XI SMA Negeri di Kota Malang. Skripsi, Program Studi Pendidikan Biologi, Fakultas MIPA, Universitas Negeri Malang. Pembimbing: (I) Prof. Dra. Herawati Susilo, M.Sc. Ph.D., (II) Siti Imroatul Maslikah, S.Si, M.Si. Kata Kunci: kesadaran metakognitif, keterampilan metakognitif, cooperative script, jurnal belajar Beberapa sekolah tingkat menengah atas negeri yang ada di kota Malang sudah memiliki perencaaan pembelajaran yang sangat baik namun strategi pembelajaran yang dilakukan guru belum memberdayakan keterampilan metakognitif siswa karena guru belum mengetahui strategi yang efektif untuk melatih dan mengembangkan keterampilan metakognitif tersebut. Berdasarkan masalah yang ada, penelitian ini bertujuan untuk mengetahui pengaruh strategi pembelajaran Cooperative Script berbantuan jurnal belajar terhadap kesadaran metakognitif, keterampilan metakognitif, dan hasil belajar yang dimiliki siswa. Penelitian ini menggunakan metode kuasi eksperimen dengan rancangan penelitian Pretest-Posttest Nonequivalent Control Group Design. Variabel bebas dalam penelitian ini adalah strategi pembelajaran Cooperative Script berbantuan jurnal belajar, Cooperative Script, dan diskusi presentasi, sedangkan variabel terikatnya adalah kesadaran metakognitif, keterampilan metakognitif, dan hasil belajar. Populasi dalam penelitian ini adalah siswa SMA Negeri di Kota Malang yang menempuh ajaran semester genap tahun ajaran 2017/2018, sedangkan sampel penelitian yang digunakan yaitu siswa kelas XI SMAN 7 Malang sebanyak 3 kelas, yang ditentukan berdasarkan uji kesetaraan. Penentuan sampel dilakukan secara acak (random sampling). Data diambil pada saat pretest, dan posttest, kemudian dianalisis menggunakan anakova. Hasil penelitian menunjukkan bahwa strategi pembelajaran Cooperative Script berbantuan jurnal belajar tidak berpengaruh terhadap kesadaran metakognitif, namun strategi pembelajaran Cooperative Script berbantuan jurnal belajar berpengaruh terhadap keterampilan metakognitif siswa dengan persentase 47,44% lebih tinggi dari kelas diskusi presentasi, dan berpengaruh terhadap hasil belajar siswa dengan persentase 42,1% lebih tinggi dari kelas diskusi presentasi. Atas dasar hasil penelitian, disarankan kepada peneliti selanjutnya untuk meneliti mengenai penggunaan jurnal belajar pada strategi pembelajaran yang berbeda, dan memilih format jurnal belajar yang tepat agar evaluasi siswa menjadi lebih maksimal, serta melakukan penilaian terhadap jurnal belajar yang telah dibuat oleh siswa, agar siswa semakin termotivasi untuk mengumpulkan jurnal belajarnya
REALIZATION OF POLITENESS STRATEGY IN TEACHER-STUDENTS EFL CLASSROOM INTERACTION
Get PDFABSTRACT Ika Putri Fitria Sari. S891402026. 2016. REALIZATION OF POLITENESS STRATEGY IN TEACHER-STUDENTS EFL CLASSROOM INTERACTION (A Pragmatic Study in SMP Muhammadiyah 7 Semarang in Academic Year 2015/2016). Thesis. The First Consultant: Dra. Diah Kristina, MA, Ph.D; the Second Consultant: Dr. Suparno, M. Pd. English Education Department of Graduate School. Sebelas Maret University, Surakarta. The implementation of politeness strategy is relevant with curriculum 2013 which emphase good character because politeness strategy deals with someone’s ability to show his good character. Therefore, the teacher is obliged to implement it in the language learning activities along with language usage. This study is aimed to investigate the types of politeness strategies used by teachers and students in interaction, to explain the reason why the teacher and students use those types of politeness strategy, and to find out the relation of the politeness strategies towards interactions in SMP Muhammadiyah 7 Semarang. This research is attempted to find out the types of politeness used in SMP Muhammadiyah 7 Semarang. The data were collected from the utterances of the teacher and ninth grade students SMP Muhamamadiyah 7 Semarang. The researcher only took one of eight classes. The class which is taken as the research object is IX B which consists of 28 students. The data were found in the dialogues between participants containing the teacher’s utterances (declarative, interrogative and command) and the students’ responses. There were 30 samples of utterances from 365 utterances. Then the data are analyzed using Brown and Levinson politeness strategy (1987) consists of four strategies. They are: (1) bald on record, (2) positive politeness, (3) negative politeness, and (4) off record strategy. The result of the study show (1) politeness was conveyed through five strategies, namely: bald-on record, positive politeness, negative politeness, off record, and saying nothing; (2); Positive politeness was used by the teacher to encourage students to use polite language in their interaction, while students mostly used positive politeness too in teacher-students interaction because of the power of teacher; and (3) The relation of the politeness with interaction are: create efficient interaction in the process of teaching and learning, respect communication, togetherness between teacher and students, cooperate interaction between teacher and students, create good condition and influence the students using politeness. Those aspects can motivate students and also develope a meaningful teaching and learning process. Keywords: politeness, politeness strategies, speech acts, and classroom interaction
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Get PDFWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
- …
