1,720,978 research outputs found
Komunikasi Krisis di Era New Media dan Social Media
New media and social media have changed the practice of public relations. One area that changed is crisis communication. Because of these new technologies, crisis can be more complex. The pace of information, the uncertainty, and the rumors, are increasing. Public relations practitioners should include the new media and social media use in their crisis communication plan. Before doing that, public relations practitioners should change their mindset about social media and new media. The first part of this article contains introduction that describe the importance of communication in crisis management and the importance of social media and new media use in crisis communication. The second part is literature review, that consist of two themes: the concept about crisis communication; and crisis communication in the new media and social media era. The third part describes two cases from Indonesian corporation when they used social media and new media in crisis communication. Each cases explain the success story and the failed story in social media and new media use
Pandangan Wartawan tentang Aktivitas Media Relations Persatuan Sepakbola Seluruh Indonesia (PSSI) di Masa Pandemi
Media relations atau hubungan media merupakan aktivitas yang penting dilakukan di masa pandemi, karena dengan media relations organisasi dapat merespon isu-isu yang berkembang sekaligus menjaga kredibilitas di hadapan pemangku kepentingan. Sasaran dari kegiatan hubungan media adalah wartawan. Penelitian ini bertujuan untuk mengetahui bagaimana pandangan wartawan terhadap media relations Persatuan Sepakbola Seluruh Indonesia (PSSI) di masa pandemi. Metode penelitian kualitatif dengan teknik pengumpulan data secara wawancara dengan wartawan olahraga yang biasa meliput di PSSI. Wawancara dilakukan secara daring dengan menggunakan video telekonferensi Zoom dan surat elektronik pada periode Agustus 2021-September 2021. Hasil penelitian menunjukkan bahwa sebelum pandemi, PSSI relatif terbuka bagi wartawan. Namun saat masa pandemi, respon PSSI sangat lambat ketika wartawan hendak melakukan konfirmasi terutama untuk isu yang negatif. Komunkasi yang dilakukan PSSI cenderung satu arah, hanya sekadar mengirimkan keterangan perstertulis atau tautan informasi yang terdapat di website PSSI.org, sementara wartawan memandang informasi pada website masih normatif. Wartawan juga merasa kurang leluasa untuk mengembangkan pertanyaan pada sesi konferensi pers secara daring yang dilangsungkan PSSI
Perspektif Islam dalam Pendidikan Public Relations: Sebuah Peluang
Di banyak negara, perspektif Barat masih mendominasi pendidikan Kehumasan. Pada faktanya, perspektif Barat ini tidak selalu sesuai untuk diaplikasikan di negara atau wilayah yang memiliki perbedaan budaya. Dominasi Barat ini terjadi karena kurangnya kajian mengenai Humas yang menggunakan perspektif selain Barat. Pada akademisi memandang perlunya pengembangan perspektif lain dalam pendidikan Kehumasan. Salah satu perspektif yang dapat memanfaatkan kesempatan ini adalah perspektif Islam. Bagian awal tulisan ini menjelaskan mengenai dominasi Amerika Serikat dalam pendidikan Kehumasan dan kritik yang berkaitan dengannya. Bahasan berikutnya adalah bagaimana melakukan inkorporasi perspektif Islam ke dalam kurikulum pendidikan Kehumasan, dengan menggunakan studi kasus. Bagian terakhir tulisan ini adalah kesimpulan, yang mencatat beberapa tantangan yang akan dihadapi dalam mengembangkan pendidikan Kehumasan yang menggunakan perspektif Islam
Arti Penting Sense of Crisis bagi Humas dan Pimpinan Perguruan Tinggi
No organization is invulnerable towards crisis, including university and/or educational organization. This article aims to give recommendation about the involvement and collaboration between public relations and the top management in university and/or educational organization, in order to face crisis situation. Crisis situation usually attract media to cover itu. It means, organization should serve the media well, in term giving the information and access to get information. In the other side, media relations activities that usually do by the universities is dominated by making good organization image. Therefore, university’s public relations seems find difficulties when must face the media in crisis situation. Crisis management is the main duty for public relations. But, public relations need support from the top mamangement. In particular situation, representatives from the top manamgement should appear in the media. Keyword : crisis manamgement, media relations, public relations in educational organizatio
RESENSI BUKU: Jurnalisme ”Kuno” Media Abad Ke-21
Buku ini ditulis oleh A. Sapto Anggoro, yang merupakan wartawan di masa-masa awal berdirinya detik.com. Pernah menjabat sebagai coordinator liputan dan wakil pemimpin redaksi. Di jajaran manajemen detik.com, penulis pernah memimpin tim marketing, sales, pengembangan produk, divisi Sumber Daya Manusia, hingga menjadi direktur operasional. Dalam pengantar buku ini, Sirikit Syah menuliskan bahwa buku ini merupakan nostalgia dari penulis yang ingin mengisahkan pengalaman dan keterlibatannya di detik.com. Sirikit melanjutkan dalam buku ini penulis akan membuat pembaca melek tentang siapa sebetulnya yang memancang batu pertama di detik.com, siapa saja yang berdarah-darah untuk membesarkan detik.com (hal. v)
Analisis Framing dalam Riset Public Relations
This paper aims to give description about how to use frame analysis in Public Relations
(PR) research. The author use two framing models: Entman and Pan & Kosicki. The
object is organization official statement about particular issue. Frame analysis method
rarely used in Public Relations research. This methods commonly use in journalism
study, to analyse the news in media. Meanwhile, the key word of framing is the social
construction of reality. Organization can make social construction of realty in their
official statement. In acacemic term, frame analysis in PR research is useful to know
how organization positioned themselves in particular situation. Other benefit is use
to evaluat whether the organization frame is conformable with the public opinion
or agenda setting media or not. In practical term, frame analysis give benefit for PR
practitioner to create the message that can be undserstood by public, also give positive
image for organization
Framing analysis of government crisis communication in terrorist attacks (Case in New Zealand and Sri Lanka)
This article aims to analyze the frame of the government official statement in Mosque Christhurch Attack in New Zealand (March 2019) and Easter Sunday Attack in Sri Lanka (April 2019). The two cases were chosen because they place Muslim in contradictory positions: as victim in New Zealand and as perpetrator in Sri Lanka. This study uses framing analysis method to examine the official statement uploaded in the official websites of the Ministry of Foreign Affairs of New Zealand and the Ministry of Foreign Affairs of Sri Lanka, within seven days after the incident. The data gathered from the text analysis is then followed by data triangulation using expert judgement technique. The result shows that there are differences in information content. The New Zealand government emphasizes their own actions in the country, while the Sri Lankan government focuses on the activities carried out abroad and the supports, they receive from other countries. In doing so, the New Zealand government highlights the presence of Prime Minister Jacinda Ardern while the Sri Lankan government presents information from many state officials, instead of the head of state. These differences show that the content of official statement is highly influenced by the socio-political condition in the country
Perubahan Pola Kerja Jurnalistik Pasca COVID-19 dan Penurunan Kualitas Berita di Indonesia
Penelitian ini bertujuan menguraikan perubahan pola kerja jurnalistik di Indonesia pasca COVID-19 dan implikasinya pada kualitas berita. Penelitian ini menggunakan metode kualitatif dengan pendekatan ekonomi politik dalam menggali relasi antara jurnalis, media dan pemerintah, sebagai kontribusi akademik lebih lanjut dari studi-studi terdahulu yang hanya berpusat pada budaya jurnalistik pasca COVID-19. Teknik pengumpulan data terdiri dari wawancara mendalam, observasi konten portal berita dan pengumpulan dokumen terkait kinerja media jurnalistik pasca pandemi COVID-19 di Jakarta dan Yogyakarta. Hasil penelitian ini menemukan terjadinya perubahan pola kerja yang signifikan pada jurnalis dalam melakukan liputan jurnalistik sebelum dan sesudah COVID-19. Model komunikasi berbasis daring antara jurnalis dengan sumber berita dan pengumpulan dokumen berbasis daring membuat kualitas berita menurun, melahirkan berita yang seragam yang menunjang propaganda stabilitas ekonomi dan politik pemerintah. Pemerintah adalah narasumber dominan dan menjadi pihak yang paling diuntungkan ketimbang publik. Memasuki era normal baru di Indonesia, studi ini merekomendasikan perlunya suatu regulasi yang memperkuat independensi redaksional dan kualitas jurnalistik pada kegiatan liputan bencana serupa
Media Convergence and Human Resoucres Management in Sport Media Newsroom: Case Study in TopSkor Daily Newspaper
Nowadays, media companies can not avoid the demand of media convergence. Media companies need to make adjustments in human resources management (HRM), in order to gain success in media convergence. One unit that need for adjustment is the newsroom. This study aims to find out how HRM in the newsroom of TopSkor Sport Daily Newspaper to deal with the challenge of media convergence. TopSkor was chosen as a research object because it offers a wealth of sports information in different platforms: printed and online. TopSkor have experience for more than a decade as sport print media; but their status are new comer in the online sport media competition.The results show that the activities of HRM by TopSkor newsroom are: developing the ability for their journalists, adding job obligations for their journalists, and recruiting for new personnel for the online version.</jats:p
Information Seeking related to the Congregational Worship in Pandemic Covid-19 : Between Conventional Media and Social Media
The Indonesian government had issued a regulation that restricted the implementation of congregational worship during the Covid-19 pandemic to prevent the transmission of the virus. However, not all people comply with these government regulations. Information become one factor that influence a person's behavior. This study aims to find out how the Indonesian Muslim community uses the media to obtain information related to the implementation of worship during the Covid-19 pandemic. The reason for choosing the Muslim community is because as the majority people in Indonesia and there are a number of congregational worships performed by Muslim. This study uses a quantitative method by conducting a survey of respondents aged between 18-55 years. Online questionnaires were distributed to respondents in the period September 2021 – October 2021. After the validity and reliability tests, there were 92 answers which would then be processed. The results showed that the majority of respondents were in the age range between 18-37 years (a 73 percent) and the majority (65 percent) stated that they joined certain religious organizations. Social media is widely accessed because of the ease of access to information, relevance of information, usefulness, and updating of information. The majority of respondents (78 percent) use social media as their main source of information seeking. There are also conventional mass media, official media belonging to organizations, and official media from religious organizations are rarely used. Access to information is a factor why social media is widely chosen. Even so, respondents still put their trust in conventional mass media thanks to the accuracy of the information and the credibility of the media
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