7 research outputs found
Pengaruh Influencer Credibility yang Dimediasi Oleh Consumer Trust terhadap Purchase Intention Produk Skincare Somethinc (survei pada masyarakat kota padang)
No full textPengaruh Influencer Credibility yang Dimediasi Oleh Consumer Trust Terhadap Purchase Intention Produk Skincare Somethinc (Survei Pada Masyarakat Kota Padang)
No full textPenelitian ini bertujuan untuk menganalisis pengaruh influencer credibility terhadap purchase intention dengan consumer trust sebagai variabel mediasi pada produk skincare Somethinc survei pada masyarakat Kota Padang. Sampel penelitian sebanyak 133 responden didapatkan menggunakan teknik pengambilan sampel nonprobability sampling dan dengan metode purposive sampling. Pengolahan data penelitian diolah menggunakan aplikasi software SmartPLS versi 4.0 dan dengan bantuan Microsoft Excel. Teknik analisis data yang dilakukan diantaranya uji validitas, uji reliabilitas, second order, uji hipotesis, dan uji pengaruh mediasi. Hasil penelitian menunjukkan bahwa influencer credibility yang memiliki dimensi meliputi trustworthiness, attractiveness, dan expertise serta consumer trust memberikan pengaruh positif dan signifikan terhadap purchase intention. Influencer credibility juga memberikan pengaruh positif dan signifikan terhadap consumer trust. Serta consumer trust memberikan pengaruh mediasi secara parsial pada hubungan antara influencer credibility terhadap purchase intention produk skincare Something pada masyarakat Kota Padang
Islamic Financial Literacy Islamic Financial Literacy: A Hybrid Systematic Literature Review and Bibliometric Analysis
No full textThis study explores Islamic financial literacy through a hybrid approach that combines a Systematic Literature Review (SLR) and bibliometric analysis to provide a comprehensive and in-depth understanding of research developments in this field. Data were collected from the Scopus database for the study period up to May 8, 2025, using a structured keyword search strategy and strict selection criteria based on the PRISMA framework. The SLR method was employed to synthesize qualitative findings from relevant literature, while bibliometric analysis mapped research trends, author collaboration patterns, as well as keyword and citation distributions using VOSviewer and Bibliometrix software. The results indicate a significant increase in the number of publications and a diversification of research themes in Islamic financial literacy during the study period, with prominent research clusters focusing on financial education, financial behavior, and Islamic financial regulation. This hybrid approach not only strengthens the validity of the findings through the integration of qualitative and quantitative data but also offers a holistic view of the scientific dynamics and collaborative networks in the field of Islamic financial literacy. These findings are expected to serve as a strong foundation for the development of more effective and inclusive theories, policies, and practices in Islamic finance.Penelitian ini mengkaji literasi keuangan Islam melalui pendekatan hybrid yang menggabungkan Systematic Literature Review (SLR) dan analisis bibliometrik untuk memberikan pemahaman yang komprehensif dan mendalam mengenai perkembangan penelitian di bidang ini. Data dikumpulkan dari database Scopus dengan periode studi hingga tanggal 8 Mei 2025, menggunakan strategi pencarian kata kunci yang terstruktur dan kriteria seleksi yang ketat berdasarkan kerangka PRISMA. Metode SLR digunakan untuk mensintesis temuan kualitatif dari literatur yang relevan, sementara analisis bibliometrik memetakan tren penelitian, pola kolaborasi antar penulis, serta distribusi kata kunci dan sitasi menggunakan perangkat lunak VOSviewer dan Bibliometrix. Hasil penelitian menunjukkan adanya peningkatan signifikan dalam jumlah publikasi dan diversifikasi tema riset literasi keuangan Islam selama periode studi, dengan klaster penelitian yang menonjol pada aspek edukasi keuangan, perilaku keuangan, dan regulasi keuangan Islam. Pendekatan hybrid ini tidak hanya memperkuat validitas temuan melalui integrasi data kualitatif dan kuantitatif, tetapi juga memberikan gambaran holistik tentang dinamika ilmiah dan jejaring kolaborasi di bidang literasi keuangan Islam. Temuan ini diharapkan dapat menjadi dasar yang kuat bagi pengembangan teori, kebijakan, dan praktik keuangan Islam yang lebih efektif dan inklusi
Analisis Pembinaan Industri Kecil Oleh Dinas Perindustrian dan Perdagangan Kota Pekanbaru
No full textThis study aims to determine the development of the Small Industry of the Industry and Trade Office of the City of Pekanbaru, and to find out barriers to the development of the Small Industry of the Pekanbaru City Industry and Trade
Office. Guidance is a better action, process, outcome or statement, which shows progress, increased growth, evolution of various possibilities, developing or enhancing something, (Miftah Thoha, 2008: 207). In order to be better, public
policy is a decision made by the State especially the government as a strategy to realize the goals of the country concerned. Small industry is an effort carried out
by the community that is classified into small industries and home industries by providing business capital assistance and counseling in improving the effort carried out by the Industry and Trade Office of the City of Pekanbaru, as a result of not yet maximizing Coaching related to Training, Counseling, Internships held, and Lack of knowledge of assisting personnel to small industries to small industry
players, In connection with that according to Article 3 Letter F is contained in point 1 namely the Industrial Development and Development Section. which according to Article 27 the Industrial Development and Development Section is obliged as is mandated by article 2 letter g, namely Guidance on Industrial Associations / Regional Industrial Councils. For this reason, the author only
focuses on Guiding in Small Industries in the City of Pekanbaru. For problem solving the author uses the theory of Small Industry Development, According to the Guidance of guidance and supervision in 2007 Article 2 paragraph c: Giving Guidance, Supervision, Consultation on Implementation of Government affairs, the type of research to be used is survey research with quantitative methods. As for the results of the study that can be concluded that the results are in the category of implemented, while for the recapitulation of the elements built in the category of moderately implemented
Rekonseptualisasi Model Citizen Lawsuit dan Pengoptimalan Society 5.0 Sebagai Upaya Reformasi Penegakan Hukum Acara Perdata di Indonesia
No full textAbstract: The presence of the citizen lawsuit model in civil procedural law enforcement is one example that the law is dynamic following the development of human direction and mindset. Citizen lawsuit is defined as a model lawsuit that was born and known in a country with a common law legal system where citizens on behalf of the public interest are given space to file a lawsuit against unlawful acts committed by state administrators. However, countries that adopt the civil law legal system also implement it, such as the Netherlands which is known as actio popularis and Indonesia. The problem is, the implementation of this lawsuit model has not been regulated at all by national law, causing the practice of citizen lawsuits that have not been uniform, but have a disparity pattern (not uniform). In this paper, the author reconceptualizes the citizen lawsuit model as an effort to create integrated and systematic civil procedural law enforcement. The reconceptualization of the citizen lawsuit model consists of 4 (four) stages, namely the petition system stage, the notification stage, the administrative stage, and the judicial stage.
Abstrak: Kehadiran model citizen lawsuit dalam penegakan hukum acara perdata merupakan salah satu contoh bahwasannya hukum bersifat dinamis mengikuti perkembangan arah serta pola pikir manusia. Citizen lawsuit didefinisikan sebagai suatu model gugatan yang lahir dan dikenal dalam negara dengan sistem hukum common law dimana warga negara atas nama kepentingan umum diberi ruang untuk mengajukan gugatan terhadap perbuatan melawan hukum yang dilakukan oleh penyelenggara negara. Namun, negara-negara yang menganut sistem hukum civil law pun turut melaksanakannya, seperti Belanda yang dikenal dengan istilah actio popularis dan Indonesia. Permasalahannya, pelaksanaan model gugatan ini belum diatur sama sekali oleh hukum nasional sehingga menimbulkan praktik citizen lawsuit yang belum bercorak uniformitas (seragam), melainkan bercorak disparitas (tidak seragam). Dalam tulisan ini, Penulis merekonseptualisasikan model citizen lawsuit sebagai upaya menciptakan penegakan hukum acara perdata yang terintegrasi dan sistematis. Rekonseptualisasi model citizen lawsuit terdiri atas 4 (empat) tahapan, yaitu tahap sistem petisi, tahap notifikasi, tahap administrasi, dan tahap yudisial
Analisis Pembinaan Industri Kecil Oleh Dinas Perdagangan dan Perindustrian Kota Pekanbaru
No full textThis study aims to determine the development of the Small Industry of the Industry and Trade Office of the City of Pekanbaru, and to find out barriers to the development of the Small Industry of the Pekanbaru City Industry and Trade Office. Guidance is a better action, process, outcome or statement, which shows progress, increased growth, evolution of various possibilities, developing or enhancing something, (Miftah Thoha, 2008: 207). In order to be better, public policy is a decision made by the State especially the government as a strategy to realize the goals of the country concerned. Small industry is an effort carried out by the community that is classified into small industries and home industries by providing business capital assistance and counseling in improving the effort carried out by the Industry and Trade Office of the City of Pekanbaru, as a result of not yet maximizing Coaching related to Training, Counseling, Internships held, and Lack of knowledge of assisting personnel to small industries to small industry players, In connection with that according to Article 3 Letter F is contained in point 1 namely the Industrial Development and Development Section. which according to Article 27 the Industrial Development and Development Section is obliged as is mandated by article 2 letter g, namely Guidance on Industrial Associations / Regional Industrial Councils. For this reason, the author only focuses on Guiding in Small Industries in the City of Pekanbaru. For problem solving the author uses the theory of Small Industry Development, According to the Guidance of guidance and supervision in 2007 Article 2 paragraph c: Giving Guidance, Supervision, Consultation on Implementation of Government affairs, the type of research to be used is survey research with quantitative methods. As for the results of the study that can be concluded that the results are in the category of implemented, while for the recapitulation of the elements built in the category of moderately implemente
THE IMPLEMENTATION OF LEADERSHIP ROLE IN IMPROVING MANAGERIAL SKILL OF CRAFTSMEN IN UPT ANEKA INDUSTRI DAN KERAJINAN SURABAYA
No full textPutu Yulita Ayu Werdhaningrum
D3 – Business English, Faculty of Languages and Arts, University State of Surabaya, [email protected]
Abstract
UPT Aneka Industri dan Kerajinan Surabaya is a technical services unit that can carry out the promotion and development of SMEs and Human Resources through technical training in the field of management, technology, process, production, standardization, environmental, and information. UPT Aneka Industri dan Kerajinan Surabaya has the aim to improve the performance of the technical implementation of various industrial units and crafts as well as developing human resource to support the competitiveness of the global market. In support of all the aim of the UPT, the researchers looked at the role of leadership to participate in the process of developing the performance of the craftsmen. Therefore, researchers are trying to see and understand firsthand how the leadership role to improve the performance of the craftsmen and what the response generated afterwards. Through the process of making this final assignment, the author can know that leadership is very supportive to improve the performance of the craftsmen. And by conducting job training, participated in various exhibitions, and provide counseling and guidance on a variety of crafts has given quite satisfactory results for the craftsmen in preparation to launch a new world in opening a small business and can also be one way to reduce unemployment in Indonesia.
Keywords: Leader, Managerial Skill, Craftsmen.
Introduction
High unemployment in Indonesia, including the city of Surabaya. It then becomes a reference for policy actors seek alternative employment for others to absorb the available labor. Entrepreneurship is one alternative that can provide solutions to these problems. As of 2009, the number of unemployed in Indonesia as many as 3.713 million people, higher than the desired target of government at the level of 2.38 million people (Kompas, 2009). In addition, until 2007, there were 740,206 unemployed college graduates. This proves that the field work in Indonesia is very small while the number of graduates each year continues to grow, Eddy Suryanto Soegoto, 2010.
Entrepreneurship in the goods sector is economic artery in big cities like Surabaya. The high increase of population, resulting in the need for goods is also increasing rapidly. The problem becomes more complex due to the time available did not allow the public to be able to do all the priority needs at once. Bids will need items that instantly becomes an option. According Ritonga (2011), unemployment is mainly due to the problem of unskilled labor and skilled. The company prefers candidates who already have the skills or expertise. The issue is very relevant in our country, given the large numbers of unemployed are people who do not have the skills or expertise.
The causes of unemployment are very visible from the complaint that the lack of skills in a person. The lack of confidence in one's soul, lack of interest and lack of socializing with others is also very influential in the intensity rising unemployment. It also agrees with Drs. Sudrajad, MM. (2011) who said "Cause Unemployment in Indonesia is the lack of desire to work, lack of skills and have thoughts just want to be an employee." This should be addressed with all efforts possible, because the average company today want and need employees who have the skill and expertise.
Strengthening small and medium business sector is one of Indonesia's development policy. SMEs have the ability to survive in times of economic crisis gripping the country. At great effort faltered storm knocked down the financial crisis, the SME sector is able to give breath to the nation's economy. On this basis then arise initiative on craftsmen, to be able to meet those needs, by following the guidance and development by implementing the rules or ordinances of a leader who is really to improve the performance skills of a craftsman and judge it as something that is fairly decent to undertake entrepreneurial activities.
Therefore, this is the reason why the researcher write about the efforts of a craftsman in business by implementing the rules of a good leader to improve their skills. In this case why the writer discuss this issue in order to make a useful input for all beginner craftsmen in Indonesia in order to become a successful craftsman and can open their own business field and in order to reduce the value of unemployment in Indonesia, especially in Surabaya.
In the discussion of this material writer took guidance on UPT Aneka Industri dan Kerajinan Surabaya. Because according to the writer here is one of the features of a good government and the right to develop one's own skills to become a craftsman by implementing the rules of a successful leader as well. And in this case, the craftsmen also want to improve the quality and quantity of a craftsman in Indonesia. And with the application is expected to be more able to produce more young craftsmen who are talented and can create new business field and to reduce unemployment in Indonesia.
By conducting training to improve the skills of a person more likely to get jobs than those who do not. This is because companies prefer to hire people with the skills, so do not bother to practice again. And can even be a great opportunity to expand the opening of a new business pitch. This is also one way to overcome the educated unemployment is mostly done by the government, AnneAhira (Social and Cultural Rights, 2012).
Based on the research, the objective of the study are : To describe the implementation of leadership role, To implementation of leadership role of the craftsman, To analyze the craftsmen respond after the implementation of leadership role.
The researcher hopes this study can give contribution to the student, craftsmen, University, the institution and for the readers. For the student it can be provide new insights about the real world of work to students in the field of trade and industry and can prepare themselves before entering the world of work firsthand. For the Craftsmen to be a reference to become a successful entrepreneur by implementing the rule of a leader. For the University as input to evaluate the Extend to which the curriculum has been implement in accordance with requirements of skilled manpower in the field. For the Institution as a media to open up new business opportunities as an example for students. For the Readers can provide the information needed by the reader.
Definition of Leadership
Leadership is a person or a leader who can build the subordinates especially in this case is a craftsman to craftsmen to become a more developed and has a broad view of creativity in him. By applying the concepts and meaning of fostering a craftsman can be expected to be a key new birth craftsmen talented and have high creativity. A leader in this regard should be always trying to develop the talents of the craftsmen gradually and regularly which lead to the desired goals or objectives.
Leaders and leadership can be approached from different angles (Thoha, 1986:3). Each approach will bear different meanings with other approaches. Leaders and leadership needed by humans due to the advantages and disadvantages possessed by each human being. The leader is a person who has certain skills that can influence their followers to cooperate towards the achievement of predetermined objectives.
The ideal leader is a dream for every person, because that's what leaders will bring forward-pullback of an organization, institution, company, state and nation. Surely the soul of a leader must have good soul of leadership that has been described in the above basic concepts and leadership should not be viewed as a facility for control, but meant as a sacrifice that must be carried out as well as possible. Leadership is also not arbitrary to act, but the power to serve and protect and do the fairest.
Miftha Thoha in his book Organizational Behavior (1983:255) leader is someone who has the ability to lead, it means having the ability to influence another person or group without regard to the form of reason. Kartini Kartono (1994:33) the leader is a person who has the skills and strengths in particular skills and strengths in one area, so he was able to influence others to jointly carry out certain activities, for the achievement of one or more goals.
Concept of Leadership
The basic concept of the soul of leadership by Mr. Athoenk’s (2010): Leadership is a force that flows in a way that is not known to the leader of the disciples, encouraging his followers to be mobilized on a regular basis to the point that formulated. Working towards goals and achievements provide satisfaction for leaders and followers. Leadership is also coloring and colored by the place, the environment and climate in which it serves. Leadership does not work in an empty room, but the atmosphere created by the various elements. Leadership is always active, it could change in rank, intensity and extent. Leadership works according to the principles, tools and methods are defined and fixed.
Leadership Function
According to Yuki (1998) the function of leadership is trying to influence and direct the employees to work hard, have high morale and high motivation to achieve organizational goals. This is primarily tied to the function of regulating the relations between individuals or groups within the organization.
Craftsmen
Subject (actor) and object in every handicraft industry development program. People who work to make craft items or people who have specific skills related to the craft. These items are not made by machines, but by hand so often called handicraft items.
Craftsman is a professional who works consistently high quality, "as an actor he was a perfect craftsmen". Craftsmen create great skill in the manual arts. Craftsmen also called creator, which means people who grow or make or create things.
The Relationship between Leadership and Craftsmen
In this case the role of a leader is also very important and participate in fostering and development by conducting training and exhibitions the work of craftsmen. And may provide a strategy to cultivate the efforts of craftsmen. It is expected that the craftsmen also have the soul of a leader in developing a business.
It is also stated by Ari Setiawanan (2011) in his personal blogger states "Leadership is the process of influencing or give examples of leaders to followers in an effort to achieve organizational goals. Natural way to learn leadership is to "do it in the workplace" with practices like apprenticeship in a skilled artist, craftsman, or practitioner. In this connection, the expert is expected as part of its role providing teaching / instruction ".
Discussion about leaders and leadership as well as its influence on a craftsman in general explains how to be a good leader, and a style that suits the nature of leadership and what conditions need to be possessed by a good leader. Nevertheless it is still difficult to implement in full, so that in practice only a few leaders are able to perform well and the leadership to bring his followers to the desired state.
The conclusion is that the performance can be improved either craftsmen, company or institution requires a good leader. Performance can be affected craftsmen of how leaders motivate, leadership style, giving implementation skills of the craftsmen, performance planning, and human resource management policies. Someone craftsmen who satisfied the leadership of the head or leader, will show a good attitude and strive earnestly perform their duties as the reciprocal of the leaders and organizations that have given him satisfaction. If the quality of work improved craftsmen, will have an impact on the quality of earnings in a personal effort to open his business. Leadership positive influence in improving the performance of craftsmen, craftsmen positive influence on the performance of the work of art. With so very obvious that the relationship between the two closely related and have a positive impact for both parties.
RESEARCH METHODOLOGY
Research activities will not regardless of where the data is the raw material of information to provide a specific description of the object of research. Data are facts collected by researchers for the purpose of solving the problem or answer the research questions. Research data can come from a variety of sources collected by using a variety of techniques during the course of the study.
Based on the source, research data can be grouped into two types of data qualitative research and quantitative research data. In this research, entitled “The Implementation of Leadership Role in Improving Managerial Skill of Craftsmen in UPT Aneka Industri dan Kerajinan Surabaya“. Based on the question “How does the implementation of leadership role in improving managerial skill of craftsmen? And How does the craftsmen respond after the implementation of leadership role?” so this research used qualitative research.
Qualitative data is data that collected by means of a process that saw the object of research. Such data over see the process rather than the result because it is based on a description of the process and not on mathematical calculations. Data collection techniques include observation, interviews, literature reviews, etc. It also agrees with Cahya Suryana (2010:115) which says the data is qualitative data in the form of words, not in the form of numbers. Qualitative data obtained through a variety of data collection techniques such as interviews, document analysis, the discussion focused or observations that have been set forth in the notes field (transcript). Other forms of qualitative data was obtained through shooting images or video recordings.
In this research the researcher conducted research in UPT Aneka Industri dan Kerajinan Surabaya. UPT is Technical Services Unit are carrying out promotion and development of Small and Medium Industries (SMEs) and the Human Resources or business through Technical Training in the field of Management, Technology, Production Process, Standardization, Environment and Information. UPT Aneka Industri dan Kerajinan Surabaya is located on Jl. Pagesangan II / 38-42 Surabaya. In this place has two training rooms, each for a capacity of 40 people, has 10 bedrooms for 40 craftsmen, and other facilities provided. The writer believe this place highly qualified resource persons and trusted to get info on how the implementation of leadership role of the craftsmen to improve their performance and other info needed writer. In this case the implementation of leadership role is expected to improve the managerial skills of the craftsmen and to cultivate leadership skills and can teach it back to the new craftsmen later.
In improving the performance of the craftsmen, the researcher often do see education and training, held an exhibition to the work of the craftsmen, and attend job training activities in the field of craft in UPT. Therefore the role of leadership is needed to manage and cultivate the managerial skills of the craftsmen.
The role of leaders build skills one must master thriving. This is the next level of the management skills pyramid. Someone who must master personal development. This is the level of management skills, which shows the skills a person must master to be successful and show how management skills build on each other toward success.
These are the basics that made the role of a leader for the management skill craftsmen:
Plans
Set
Direct
Control
Motivation
Conducting Training and Coaching
The direct involvement of leader
In this study the data of things that can be applied by craftsmen is the attitude of leadership, responsibility, caring and discipline. All that can be applied when crafting artisan training, opened the exhibition and even open their own craft business. Which was all the training can provide the knowledge and skills in the use of natural materials as craft materials. Preparing artisans to improve their skills through training and creative design products. Facilitate in developing its business so as to improve the competitiveness of products in the local and international markets.
By implementing a leadership role in the managerial skill craftsmen are expected to increase knowledge of the design and color combination to make crafts. Craftsmen can transfer the new knowledge gained to other craftsmen and all those who would learn a new craftsmen. Craftsmen can be more creative in making other handicrafts.
RESULT AND DISCUSSION
This chapter will analyze the data that has been collected. The purpose of analyzing the data is to answer the questions of the researcher. As mentioned in the first chapter, “How does the implementation of leadership role in improving managerial skill of craftsmen?“ and “How does the craftsmen respond after the implementation of leadership role?”.
The subject in this research are the craftsmen. From sources that the authors could have about ±30 craftsmen who are doing the implementation and development of skill. In this research the author prefers the craftsmen making plaiting and ceramic or gypsum.
The Implementation of Leadership Role in Improving Managerial Skill of Craftsmen
In this case the data subject can be applied by craftsmen is the attitude of leadership, responsibility, a sense of caring and discipline. All that can be applied when artisans craft training, opened the exhibition and even opened his own craft business. Which is the training it can provide all the knowledge and skills in the use of natural materials as craft materials. Preparing crafters to enhance the capabilities and skills through creative design products. Facilitate in developing its business so as to improve the competitiveness of products in the local and international markets.
With the moral support and provide the necessary facilities, providing motivation, conduct training and job fairs for the efforts of craftsmen also a way to improve the performance of the leader of the craftsmen. Here are some ways to improve the performance of the craftsmen:
Guide and cultivate prospective new employers that will be developed into an independent businessman.
Given coaching or income.
Given technical training.
Examples given creative woven design, gypsum, and ceramics.
Held the exhibition of the craftsmen.
The purpose of these activities is intended to: Improve the skills of the craftsmen, To foster the craftsmen in order to thrive, That the craftsmen more creative, Can give entrepreneurs insight, To support the welfare and craftsmen, Fostering the craftsmen to be independent and get satisfactory results, Mental strengthen the craftsmen to become a successful entrepreneur, as a successful entrepreneur should require struggle and sacrifice.
The Craftsmen Respond after the Implementation of Leadership Role
Subject (actor) and object in every handicraft industry development program. People who work to make craft items or people who have specific skills related to the craft. These items are not made by machines, but by hand so often called handicraft items. Craftsman is a professional who works consistently high quality, "as an actor he was a perfect craftsmen".
For craftsmen to apply leadership role to improve the managerial skills of the craftsmen is very important because it can help the craftsmen to be able to perform all the activities during the training on the craft.
In this case that is the primary motivation is a craftsman wants to be a successful artisans, craft businesses can open and create new jobs to reduce unemployment in Indonesia.
CONCLUSION AND SUGGESTION
Conclusion
The conclusion is that the performance can be improved either craftsmen, company or institution requires a good leader. Performance can be affected craftsmen of how leaders motivate, leadership style, giving implementation skills of the craftsmen, performance planning, and human resource management policies. Someone craftsmen who satisfied the leadership of the head or leader, will show a good attitude and strive earnestly perform their duties as the reciprocal of the leaders and organizations that have given him satisfaction. If the quality of work improved craftsmen, will have an impact on the quality of earnings in a personal effort to open his business. Leadership positive influence in improving the performance of craftsmen, craftsmen positive influence on the performance of the work of art. With so very obvious that the relationship between the two closely related and have a positive impact for both parties.
Suggestion
The expectations of the craftsmen is that welfare can be much better and can open their own business field by always applying a given leadership roles during a training run.
And hopefully this research can be useful for readers to find the information they want to know about the craftsmen can add insight and knowledge. And also can make a new discourse about the craftsmen at UPT Aneka Industri dan Kerajinan Surabaya.
REFERENCE
Peraturan Gubernur Jawa Timur, 2008, Organisasi Dan Tata Kerja Unit Pelayanan Teknis Dinas Perindustrian Dan Perdagangan Provinsi Jawa Timur, Surabaya.
UPT Aneka Industri dan Kerajinan Jawa Timur, 2012, Pembinaan dan Pengembangan Karyawan dan Pengrajin, Jawa Timur, Surabaya.
Reh, F. John. 2009. Management Skill. About.com Guide
Http//.www.geogle.com.Bisnis dan Kewirausahaan
Qibtiyah, Mariyatul. 2008. “PENGEMBANGAN USAHA SENTRA PENGRAJIN BATIK”. Malang: UIN.
Reh, F. John. 2009. Management Guide. About.com Guide. It’s retrieve
