9 research outputs found
Hubungan Antara Citra Perusahaan dengan Loyalitas Pelanggan di PT Pos Indonesia (Persero) Kota Malang
No full textABSTRAK Penelitian ini bertujuan untuk (1) mengetahui gambaran citra perusahaan PT Pos Indonesia (Persero) Kota Malang (2) mengetahui gambaran loyalitas pelanggan PT Pos Indonesia (Persero) Kota Malang (3) mengetahui gambaran hubungan antara citra perusahaan dengan loyalitas pelanggan PT Pos Indonesia (Persero) Kota Malang. Penelitian ini menggunakan metode kuantitatif deskriptif korelasional dengan subjek penelitian konsumen PT Pos Indonesia (Persero) Kota Malang adapun sampel diperoleh dengan metode accidental sampling yaitu konsumen yang pada saat itu juga datang ke PT Pos Indonesia (Persero) Kota Malang. Instrumen penelitian ini berupa skala citra perusahaan dan skala loyalitas pelanggan. Uji coba instrumen dilaksanakan di PT Pos Indonesia (Persero) Kota Malang. Validitas diukur menggunakan product moment. Reliabilitas diukur menggunakan formula Alpha Cronbach dengan hasil skala citra perusahaan yaitu 0.817 dan skala loyalitas pelanggan yaitu 0.891. Hasil penelitian menunjukkan bahwa PT Pos Indonesia (Persero) Kota Malang (1) memiliki citra perusahaan yang rendah dari sebagian besar pelanggan (2) memiliki lebih dari setengah pelanggan berloyalitas rendah (3) ada hubungan antara citra perusahaan dengan loyalitas pelanggan dengan rxy = 0.429, p = 0.004 Ftabel = 4.08; (5) pengaruh citra perusahaan terhadap loyalitas pelanggan lemah dengan R2 = 0.184 atau 18.4%. Saran yang diberikan dari penelitian ini adalah (1) bagi perusahaan PT Pos Indonesia (Persero) Kota Malang, perusahaan yang memiliki citra perusahaan yang rendah diharapkan dapat meningkatkan citra tersebut dengan memperhatikan faktor-faktor yang dapat mempengaruhi citra perusahaan yaitu harga yang ditawarkan, reputasi citra perusahaan dimata pelanggan, jaminan atas pelayanan yang diperoleh pada tahap awal pelayanan, penampilan fasilitas fisik, dan komitmen organisasi. Dengan cara tersebut, juga dapat meningkatkan loyalitas pelanggannya yang rendah, dikarenakan citra perusahaan merupakan salah satu faktor yang secara langsung berhubungan dengan loyalitas pelanggan. Memperhatikan bahwa dalam penelitian ini konsumen yang menggunakan jasa PT Pos Indonesia (Persero) Kota Malang adalah sebagian besar laki-laki, maka untuk menarik perempuan dan anak-anak, PT Pos Indonesia (Persero) Kota Malang dapat membuat inovasi-inovasi baru yang berhubungan dengan perempuan dan anak-anak. (2) bagi peneliti selanjutnya jika ingin melakukan penelitian serupa, penelitian ini hanya berfokus pada citra perusahaan dengan loyalitas pelanggan PT Pos Indonesia (Persero) Kota Malang, oleh sebab itu perlu dikaji lebih dalam mengenai faktor-faktor lain yang dapat mempengaruhi loyalitas pelanggan antara lain nilai, kemudahan dan kenyamanan, kepuasan, layanan, dan jaminan. Dan jika menggunakan variabel yang sama, disarankan untuk menambah jumlah subjek penelitian agar hasil penelitian yang diperoleh dapat menjadi lebih akurat. Perbaikan instrumen dan teknik analisis perlu dilakukan untuk hasil pada penelitian selanjutnya lebih maksimal dan membangun raport dengan subjek. Selain itu, kriteria sebagai pelanggan harus jelas dan dipertimbangkan dalam pengambilan subjek penelitian
PERLINDUNGAN HUKUM TERHADAP STATUS KEWARGANEGARAAN ANAK HASIL DARI PERKAWINAN CAMPURAN BERDASARKAN UNDANG-UNDANG NOMOR 12 TAHUN 2006 TENTANG KEWARGANEGARAAN
Get PDFABSTRACT Marriage is a bond that shows the relationship between one person and another. With the existence of Law Number 12 f 2006 concerning citizenship of the Republic of Indonesia which imposes dual citizenship only until the child is 18 years old or married, after which he must choose one of the nationalities of his choice.The enactment of Law Number 12 of 2006 concerning citizenship where if a child wants to get legal protection of a country. What is the citizenship status of children resulting from mixed marriages according to law number 12 of 2006 concerning citizenship and how are the civil rights of children resulting from mixed marriages according to the legal system in Indonesia. The method in this study uses a normative juridical research method based on the sources of legal material that will be studied by the author. The sources of legal material used include legislation related to the legal issues being handled. Keywords: Mixed Marriage, Dual Citizenshi
Abordaje psicoanalítico grupal de niños; algunas consideraciones
Get PDFThe author continues with the research of a previous work, emphasizing the psychological experiences with groups of children carried out by members of A.P.U. from 1959 to 1978, fundamentally at the Pedro Visca Hospital and ex Asignaciones Familiares. In that period a very important production of works took place also many presentations took place at different congresses, that activity declined late in the 70s. She raises some theoretic and technical changes introduced in the approach to groups of children, and other experiences developed in the 80s and at the present.La autora retoma la línea de investigación de un trabajo anterior, privilegiando las experiencias psicoanalíticas con grupos de niños realizadas por miembros de APU desde 1959 hasta 1978, desarrolladas fundamentalmente en el Hospital Pedro Visca y en ex Asignaciones Familiares. En esa época fue muy importante la producción de trabajos y la presentación a Congresos y Jornadas, actividad que decae a fines de la década del 70. Plantea algunas consideraciones teóricas y técnicas, así como otras experiencias que se desarrollan en la década del 80 y en la actualidad
First in the Nation in Education : Final Report,1984.
No full textThis report is one step in an ongoing process of change and is a plea for commitment for high standards in education in Iowa. Contains the final reports of the six subcommittees as adopted by the Excellence in Education Task Force, and the five recommendations made by the Task Force
A construção de um fazer em Psicopedagogia motivado pela pandemia em 2020/2021
Get PDFThis experience report presents a path walked by the author and ten apprentices, aged between 6 and 13 years, in the period of one and a half years of COVID-19 Pandemic in Brazil, from March 2020. Its intention is to show how the existence of an Operative Referential Conceptual Scheme (ECRO), in which the psychopedagogy professional is anchored, gives security to face the novelties coming from the learner, his family, the psychopedagogue or even those imposed by the environment. The author relies on the praxis scheme in Psychopedagogy, proposed by The Convergent Epistemology of Jorge Visca. Starting from the ECRO of this theoretical and practical proposal, which considers the learner as a subject in a learning situation, it was possible to face the unusual. From the knowledge and the experiences, in the process of active adaptation, two non-face-to-face paths were constructed: a) accompaniment in Psychopedagogy, aimed at younger and more confused apprentices with the situation; b) psychopedagogical care, for apprentices who were already living the possibility of understanding the situation a little better and were in the process of discharge, as well as for an apprentice who would start the process of psychopedagogical care already in the online modality and, therefore, without conditions to establish comparations with a face-to-face care. For this, the first element used was the framework, which involved the family, the apprentice and the psychopedagogue. Both paths were described and it was concluded that advances were possible, considering the analysis of the situations experienced and the construction of necessary solutions based on a conceptual scheme.Este relato de experiência apresenta um caminho trilhado pela autora e dez aprendizes, com idade entre 6 e 13 anos, no período de um ano e meio de Pandemia de COVID-19 no Brasil, a partir de março de 2020. Sua intenção é mostrar como a existência de um Esquema Conceitual Referencial Operativo (ECRO), no qual o profissional da Psicopedagogia ancora-se, dá segurança para enfrentar as novidades advindas do aprendiz, de sua família, do psicopedagogo ou, até mesmo, as impostas pelo meio. A autora apoia-se no esquema da práxis em Psicopedagogia, proposto pela Epistemologia Convergente de Jorge Visca. Partindo-se do ECRO dessa proposta teórica e prática, que considera o aprendiz como um sujeito em situação de aprendizagem, foi possível encarar o inusitado. A partir do conhecimento e das vivências, em processo de adaptação ativa, construíram-se dois caminhos não presenciais: a) acompanhamento em Psicopedagogia, destinado aos aprendizes mais novos e mais confusos com a situação; b) atendimento psicopedagógico, para aprendizes que já estavam vivendo a possibilidade de compreender um pouco melhor a situação e encontravam-se em processo de alta, assim como para um aprendiz que iria iniciar o processo de atendimento psicopedagógico já na modalidade on-line e, portanto, sem condições de estabelecer comparações com um atendimento presencial. Para tal, o primeiro elemento utilizado foi o enquadramento, o qual envolveu a família, o aprendiz e a psicopedagoga. Ambos os caminhos foram descritos e concluiu-se que os avanços foram possíveis, considerando-se a análise das situações vividas e a construção de soluções necessárias fundamentadas em um esquema conceitual
Author's personal copy Case Study Improvement in clinical markers in CF patients using a reduced glutathione regimen: An uncontrolled, observational study
No full textAbstract CFTR mutation, which causes cystic fibrosis (CF), has also recently been identified as causing glutathione system dysfunction and systemic deficiency of reduced glutathione (GSH). Such dysfunction and deficiency regarding GSH may contribute to the pathophysiology of CF. We followed 13 patients (age range 1-27 years) with cystic fibrosis who were using a regimen of reduced glutathione (GSH), including oral glutathione and inhaled buffered glutathione in an uncontrolled, observational study. Dosage ranged from 66-148 mg/kg/day in divided doses, and the term examined was the initial 5.5 months of GSH use (45 days of incrementally adjusted dose, plus 4 months of use at full dosage). Baseline and postmeasurements of FEV1 percent predicted, BMI percentile, and weight percentile were noted, in addition to bacterial status and pulmonary exacerbations. Significant improvement in the following clinical parameters was observed: average improvement in FEV1 percent predicted (N = 10) was 5.8 percentage points (p b 0.0001), average weight percentile (N = 13) increased 8.6 points (p b 0.001), BMI percentile (N = 11) improved on average 1.22 points (p b 0.001). All patients improved in FEV1 and BMI, if measured in their case; 12 of 13 patients improved in weight percentile. Positive sputum cultures of bacteria in 11 patients declined from 13 to 5 (p b 0.03) with sputum cultures of Pseudomonas aeruginosa becoming negative in 4 of 5 patients previously culturing PA, including two of three patients chronically infected with PA as determined by antibody status. Use of a daily GSH regimen appears to be associated in CF patients with significant improvement in lung function and weight, and a significant decline in bacteria cultured in this uncontrolled study. These findings bear further clinical investigation in larger, randomized, controlled studies
MICROBIAL SOIL BIODIVERSITY IN BEECH FORESTS OF EUROPEAN MOUNTAINS
Get PDFFagus sylvatica is widely distributed across Europe thanks to its high adaptability in a wide variety of soils and climate. Microbial communities are essential for maintaining forest soil quality and are responsible for forest ecosystem functioning; the ability of soil microorganisms to respond to abiotic stressors (e.g. organic carbon losses, water scarcity, temperature changes), is crucial under ongoing environmental changes and also supports tree health. In this study, soil samples were collected from pure beech plots as part of the COST Action project CLIMO to find differences in microbial community characteristics and evaluate the effects of soil properties on microbial communities across altitude, latitude and longitude gradients. Positive relationships were found between organic carbon content and both microbial abundance and dehydrogenase activity. Dehydrogenase and catalase activities were altitude-correlated and microbial activities were longitude-correlated. In the most southern beech plot, microbial community was abundant and displayed high activities. This shows that microbial communities could help tree populations to better adapt to predicted changes in environmental conditions in the future. We suggest that research into forest health and beech performance should also test soil microbial enzymatic activity, in particular under changing climate conditions, to assist in identifying adaptation strategies.The presentation of the authors' names and (or) special characters in the title of the pdf file of the accepted manuscript may differ slightly from what is displayed on the item page. The information in the pdf file of the accepted manuscript reflects the original submission by the author
Clinical characteristics and outcomes of vaccinated patients hospitalised with SARS-CoV-2 breakthrough infection: Multi-IPV, a multicentre study in Northern Italy
Get PDFBackground: Despite the well-known efficacy of anti-COVID-19 vaccines in preventing morbidity and mortality, several vaccinated individuals are diagnosed with SARS-CoV-2 breakthrough infection, which might require hospitalisation. This multicentre, observational, and retrospective study aimed to investigate the clinical characteristics and outcomes of vaccinated vs. non -vaccinated patients, both hospitalised with SARS-CoV-2 infection in 3 major hospitals in Northern Italy. Methods: Data collection was retrospective, and paper and electronic medical records of adult patients with a diagnosed SARS-CoV-2 infection were pseudo-anonymised and analysed. Vaccinated and non -vaccinated individuals were manually paired, using a predetermined matching criterion (similar age, gender, and date of hospitalisation). Demographic, clinical, treatment, and outcome data were compared between groups differing by vaccination status using Pearson's Chi-square and Mann -Whitney tests. Moreover, multiple logistic regression analyses were performed to assess the impact of vaccination status on ICU admission or intra-hospital mortality. Results: Data from 360 patients were collected. Vaccinated patients presented with a higher prevalence of relevant comorbidities, like kidney replacement therapy or haematological malignancy, despite a milder clinical presentation at the first evaluation. Non -vaccinated patients required intensive care more often than their vaccinated counterparts (8.8% vs. 1.7%, p = 0.002). Contrariwise, no difference in intra-hospital mortality was observed between the two groups (19% vs. 20%, p = 0.853). These results were confirmed by multivariable logistic regressions, which showed that vaccination was significantly associated with decreased risk of ICU admission (aOR=0.172, 95%CI: 0.039-0.542, p = 0.007), but not of intra-hospital mortality (aOR=0.996, 95%CI: 0.582-1.703, p = 0.987). Conclusions: This study provides real -world data on vaccinated patients hospitalised with COVID-19 in Northern Italy. Our results suggest that COVID-19 vaccination has a protective role in individuals with higher risk profiles, especially regarding the need for ICU admission. These findings contribute to our understanding of SARS-CoV-2 infection outcomes among vaccinated individuals and emphasise the importance of vaccination in preventing severe disease, particularly in those countries with lower first -booster uptake rates. (c) 2024 The Author(s). Published by Elsevier Ltd on behalf of King Saud Bin Abdulaziz University for Health Sciences. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
ВОЗМОЖНОСТИ ПРИМЕНЕНИЯ ЛАКТОФЕРРИНА У ДЕТЕЙ ПЕРВОГО ГОДА ЖИЗНИ
Get PDFThe author summarizes the results of research of the antibacterial, antiviral and antifungal properties of multifunctional human protein — lactoferrin, in order to determine the prospects for its use in the prevention and treatment of infectious diseases of children in their first year of life. The mechanisms of anti-infectious effect of this protein with breastfed children have been described. Basic differences between human lactoferrin and cattle lactoferrin have been shown. Biotechnology of obtaining recombinant human lactoferrin from the milk of genetically engineered dairy animals (goat-producers) has been described. According to the studies, both by physical and chemical parameters and biological activity, human lactoferrin, obtained from milk-producing goats, corresponds to its natural counterpart.В статье обобщены результаты исследований, посвященных изучению антибактериальных, противовирусных и противогрибковых свойств многофункционального белка человека — лактоферрина, для определения перспектив его применения с целью профилактики и лечения инфекционной патологии у детей первого года жизни. Описаны механизмы противоинфекционного действия этого белка у детей, находящихся на грудном вскармливании. Показаны основные различия между лактоферрином человека и лактоферрином крупного рогатого скота. Описана биотехнология получения рекомбинантного лактоферрина человека из молока генно-инженерных молочных животных (коз-продуцентов). Согласно проведенным исследованиям, как по физико-химическим параметрам, так и по биологической активности лактоферрин человека, выделенный из молока коз-продуцентов, соответствует его природному аналогу
