320 research outputs found
PENGARUH KUALITAS LAYANAN DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN (Survei pada pelanggan PT. Widya Trans Cargo)
No full textABSTRACT
Aditya Ari Perdana, 2013; The influence of the Service quality And customer trust Of customer loyalty (Survey on Customer PT Widya Trans Cargo Jakarta). The broad objective of this study is 1). To obtain a description of service quality, customer trust and customer loyalty PT Widya Trans Cargo. 2). To determine the effect of service quality on customer loyalty PT Widya Trans Cargo. 3). To determine the effect of customer trust on customer loyalty PT Widya Trans Cargo 4). To determine the effect of service quality and customer trust on customer loyalty PT Widya Trans Cargo. Number of population of all customers of PT Widya Trans Cargo 105 customers. Sampling techniques in the study is the whole population of 105. Descriptive analysis results indicate: a.) Service quality and customer trust has the value positive and negative respectively b). Service quality affect customer loyalty c). Customer trsut affect customer loyalty d). Services quality and customer trust are jontly affect customer loyalty. The results of hypothesis testing indicate: 1). Variable Service quality (X1) positive effect on customer loyalty. 2). Variable Customer trust (X2) positive effect on customer loyalty. 3) Service quality (X1) and customer trust (X2) jointly influence the Customer loyalty (Y). Service quality and customer trust affect customer loyalty by 56,4%. While the remaining 43,6% are influenced or explained by other variables not included in this research model. Suggestions to improve the service quality in every sector and needs more approach to customer to great customer trust.
Keywords: Service quality, customer trust and customer loyalty
TELAAH PEMIKIRAN KH. HASYIM ASY`ARI TENTANG KARAKTERISTIK PENDIDIKAN ISLAM
No full textCharacteristic of Teachers in Islamic Education Assessing Research of KH. Mohammad Hasyim Asy’ari.The problems of study can be describe by the author, namely: First, how are the teacher’s characteristic in Islamic education according to KH. Mohammad Hasyim Asy’ari? Second, how are the ethics of teachers in Islamic education according to KH. Mohammad Hasyim Asy’ari? The author use library research, and qualitative approach. The data collected by using: Library research method, observation, and documentation, the data analyzed by interpretation and content analysis.
According to the finding of this research, it can be concluded: according to KH. Mohammad Hasyim Asy’ari the teacher’s characteristic in Islamic education can be seen from the ethics that should be owned by a teacher. The ethics are: (a) Personally a teacher. Such as, always remember to Allah, wara’, tawaddhu’, zuhud, etc. (b) The teacher’s ethics in teaching. Such as, free from hadats and najis, read prayer, sitting in a place that can be seen by all of students, give chance to the students to ask, and set the schedule. (c) The teacher’s ethic to their students. Such as, accepting all kinds of students, no partial, low profile and humble to the all students, love the students and ask them to have a chat and soon.
 
Spaces of contestation: the everyday experiences of ten African migrants in Cape Town
No full textIncludes bibliographical references.Xenophobia in South Africa is so overt that it has take a covert form. The 'xenocide' events that took place in 2008 were called xenophobic acts. It is the recurrent denialism of xenophobia on an everyday basis that this project has explored through the narrative accounts of ten African migrants in Cape Town. The lived everyday experiences of ten African migrants have brought forward the central argument of this thesis. From the data, it is evident that as a reponse to everyday pressures of prejudices and xenophobia in social and physical spaces, African migrants have developed mutable, unsettled and vagrant identities in order to cope with everyday low level violence. This argument emerged as four key stressors have been identified as the components of a more substantial explanation of xenophobia in South Africa. The four key components are: the enforcement of identity (national and group), the demarcation of spaces of belonging, the experiences of economic insecurity, and lastly a 'culture of violence' in South Africa. This thesis argues that these four stressors are the result of an on-going active process of xenophobic attitudes
The Effect of Incorporating Papain Enzyme Suspension into Orthodontic Adhesive Primer on Tensile Bond Strength
No full textIntroduction: Bracket attachment failure constitutes a notable challenge in orthodontic practice, resulting in prolonged treatment durations and compromised clinical outcomes. A primary contributor to this phenomenon is the suboptimal bonding protocols of adhesive systems. Ideally, an adhesive should exhibit sufficient bonding strength to withstand masticatory forces and orthodontic movements while facilitating effortless removal without damaging the enamel or leaving excessive residual adhesive. The proteolytic enzyme papain has shown potential for enhancing the bond strength of orthodontic adhesives. Objective: This study aims to investigate the effects of papain enzyme incorporation in orthodontic adhesive primers on tensile bond strength (TBS) and residual adhesive on enamel.
Methods: Extracted maxillary premolar teeth were bonded with metal brackets, divided into three experimental groups: a control group (devoid of papain enzyme) and two groups integrating 15% papain enzyme within orthodontic adhesive primers at ratios of 50:50 and 25:75. Specimens were immersed in artificial saliva at 37°C for 24 hours before TBS assessments, adhesive remnant index (ARI) evaluation, and failure mode analysis utilizing scanning electron microscopy (SEM).
Results: A one-way ANOVA revealed significant differences in TBS (p < 0.05), with the highest values observed in the 25:75 ratio group. The ARI assessment indicated a score of 2 for 60% of brackets.
Conclusion: The integration of 15% papain enzyme into the orthodontic adhesive primer significantly enhanced the TBS, particularly in the 25:75 ratio group, resulting in mixed and cohesive failure modes that facilitated the removal of adhesive residues post-debonding.143 PagesTesis Magiste
Profil Proses Berpikir Siswa SMP Dalam Memecahkan Masalah Matematika Ditinjau Dari Gaya Kognitif Reflektif dan Impulsif
No full textAri Aditya Mustoha. PROFILE OF JUNIOR HIGH SCHOOL STUDENT’S THINKING PROCESS IN SOLVING MATHEMATICS PROBLEM BASED ON POLYA’S STEPS REVISED FROM REFLECTIVE AND IMPULSIVITY COGNITIVE STYLE (Research Was Done on SMP I Tirtomoyo Wonogiri Regency Academic Year 2014/2015). Skripsi. Faculty of Teacher Training and Education Sebelas Maret University. July 2015. This study aimed to describe: (1) profile of junior high school student’s thinking process with reflective cognitive style in solving mathematics problems based Polya’s steps, and (2) profile of junior high school student’s thinking process with impulsive cognitive style in solving mathematics problems based Polya’s steps. The mathematics problem solving in this research used Polya’s steps, namely understanding the problem, devising a plan, carrying out the plan, and looking back the answer. This research is a qualitative descriptive research. The subjects of this research were taken by using technique of purposive sampling. The subjects of this research were four 8th-F grade students of SMP Negeri I Tirtomoyo Wonogiri, which consists of 2 students with reflective cognitive style, and 2 students with Impulsive cognitive style. The data were collected through questionnaire and task-based interview technique on subject matter of two variables linear equations system. The data were validated using time triangulation and reference. Steps of data analyze was data reduction, presentation, and conclusion (verification). Based on the results of data analysis, it was obtain that: (1) The thinking process profile of student RE (reflective) in solving mathematics problem were: (a) in understanding problem, student did the thinking process of assimilation and accomodation, which student could directly identify what the known fact and what the asked problem and student also looking for a relationship similar problems were never resolved or encountered. Then student also stated that the information obtained did sufficient to resolved this problem, (b) the devising a plan, student did the thinking process of assimilation, which students could directly determine what step and method, (c) in carrying out the plan, student did the thinking process of assimilation, which student could directly solve the problem in accordance with the plans that have been made previously, and (d) in looking back the answer, student did the thinking processes of assimilation and accommodation, which on the first problem, student made problem solving with another method to looking back the answer. While on the second problem, student used the results and equations that have been made previously; and (2) The thinking process of student IM (impulsive) in solving mathematics problems are: (a) student did thinking process of assimilation and accommodation in understanding the problem, which student could directly identify what the known fact and what the asked problem and student also looking for a relationship similar problems were never resolved or encountered. Then student also stated that the information obtained did sufficient to resolved this problem, (b) student did imperfection thinking process of assimilation in devising a plan because students could directly determine what step and method, but could not create a mathematics model of what is already known, (c) student did not thinking process of assimilation and accommodation in carrying out the plan because student could not arrange plan, and (d) student did not thinking of assimilation and accommodation to looking back the answer because student could not solve the problem so that no answer must been looked back the answer. Keywords: thinking process profile, problem solving, Polya’steps, Reflective and impulsive cognitive style
Memetik Rupiah Semanis Melon
No full textBuah melon mengandung banyak nutrisi yang baik untuk tubuh, jadi jangan heran jika buah ini kerap digunakan sebagai pilihan untuk pencuci mulut. Dengan budidaya buah melon memberikan keuntungan yang menjanjikan. Buku akan menjelaskan tentang buah melon mulai dari pengenalan buah melon itu sendiri ( deskripsi dan klasifikasi), kandungan yang dimiliki buah melon, jenis-jenis melon, teknik budidaya (persiapan dan pemilihan bibit, penyemaian, penanaman dan pemeliharaan), penyakit dan hama pada melon, panen dan pasca panen (pemasaran dan persiapan budidaya kembali), dan analisis usaha budidaya melon. Selain itu, buku ini dilengkapi dengan metode-metode budidaya melon baik melalui pot dan hidroponik.124 hal.: Ilus.; 21 c
Alat Pengering Cengkeh Berbasis Mikrokontroler
No full textPada skripsi ini dirancang dan direalisasikan sebuah alat pengering cengkeh otomatis berbasis mikrokontroler agar proses pengeringan cengkeh tidak tergantung cuaca dengan tetap menjaga kualitas cengkeh yang dikeringkan. Alat ini mempunyai kapasitas pengeringan sebesar 50 kg dan menggunakan elemen pemanas berdaya 600 watt. Mekanik alat pengering ini terbuat dari plat besi berbentuk tabung. Di dalam tabung pengering tersebut juga terdapat plat besi yang digunakan untuk mengaduk cengkeh agar cengkeh kering secara merata. Pada sistem ini juga terdapat pengaturan suhu dan kelembaban. Untuk pengaturan suhu pengeringan dapat diatur antara 40°C - 60°C sedangkan kelembabannya dapat diatur antara 8% - 15%. Pengujian skripsi ini dilakukan di lab skripsi Fakultas Teknik Elektronika dan Sistem Komputer Universitas Kristen Satya Wacana Salatiga. Untuk pengeringan 5 kg cengkeh membutuhkan waktu 6 jam 34 menit pada suhu 40°C. Sedangkan dengan jumlah cengkeh yang sama membutuhkan waktu 4 jam 25 menit untuk proses pengeringan pada suhu 60°CThis thesis is designed and realized a clove automatic dryer based on microcontroller so the drying process dose not depended on weather and keep the dried cloves quality. This machine capacity is 50 kg and it uses a heating element with 600 watt power. Mechanic dryer covered by tubular steel plate and aslo a steel plate which is used to stir the cloves so the clove dry evenly. In this system there is a setting for temperature and humidity. The drying temperature can be set between 40°C to 60°C and the humidity can be set between 8% - 15%. This thesis was tested at Faculty of Electronics and Computer Engineering Department Satya Wacana Christian University Lab Salatiga. For drying 5 kg cloves takes 6 hours 34 minutes with 40°C temperature and the same amount of clove takes 4 hours 25 minutes with 60°C
A Computational Approach to Investigate Patterns of Acute Respiratory Illness Dynamics in the Regions with Distinct Seasonal Climate Transitions
No full textAbstractIn the current work we present a set of computational algorithms aimed to analyze the acute respiratory infection (ARI) incidence data in the regions with distinct seasonal climate transitions. Their capabilities include: (a) collecting incidence data, fixing the under-reporting; (b) distinguishing phases of seasonal ARI dynamics (lower ARI level, higher ARI level, level transitions, epidemic outbreak); (c) finding the connections between the ARI dynamics (epidemic and interepidemic) and the weather factors. The algorithms are tested on the data for Saint Petersburg, Moscow and Novosibirsk and compared with the results for Ile-de-France region (Paris and its suburbs). The results are used to clarify the underlying mechanisms of ARI dynamics in temperate regions
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