The Indonesian Journal of Business Administration
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Analysing employee behavior to improve organizational performance at pt. Dki
No full textAbstract. The impact of global competition in legal service providers and global economic preasure lead to many lawfirm in Asia-Pasific face difficult in balancing between compensation and talents. That also happened in PT. DKI lawfirm which faced high turnover rate and low employee performance in internal management. Therefore, PT. DKI law firm is looking for a way to improve organizational performance and employee behavior and lower turnover rate to compete with other corporate law firms using MAE model (Behavior = Motivation, Ability and Environment) and action research framework. The purpose of this research is to find out what drivers in MAE Model caused high turnover and decrease of employee performance in company. This model analyzes nine drivers that are the main components in the formation of organized behaviors: Recruitment, Selection, Training, Performance Management, Compensation, Culture, Organizational Development, Organizational Design and Human Resource Planning. All data collection is done through quantitative and qualitative methods. Primary data were collected from the questionnaire and then the results of the questionnaires were made into the material by the researcher to analyze the current condition of the company and make a solution to the problem solving. In making problem solving proposals, researcher involves representatives of employees to diagnose and plan corrective measures. The results of the joint diagnosis and joint planning are then re-presented to management for review or improvement and given decisions on the implementation of improvement plan.Keywords: Employee Behavior, Organizational Performance, MAE Model, Action Research Model, Legal Service Provide
Developing New Business Model for Book Publishing Company in The Digital Age: A Case Study of Duta Media Tama
No full textAbstract. Creative economy is a growing industry but publishing industry as a part of creative economy faces more problems. Current data based on Indonesia book retailer company shows that total sales growth only 2% per year in 2015, that is lower than several years ago. At this time, company faces new business environment that is a digital era. The issues that company face are how to survive and growth in this digital era.  The purpose of this research is to develop new business model for company which more relevant with digital age. For do that, it is necessary to has deeper understanding about the business situation which company face. The research method and framework is used in this research there are PEST Method, Porter’s Five Force, Market Research for customers analysis, internal analysis, and SWOT analysis. The survey method is used in market research with questionnaires to targeted market segment specifically who life in Bandung. The research result shows that in macro environment factors, the political and economy factor are tend to be positive for company future growth, but several changing external factors have an impact to company that are the growing of digital technology which influence customers behavior and trend of new culture. In microenvironment the force which has an impact to lowering company growth is substitute product that is free information or content in the internet while the digital book does not influence. In customers analysis shows that many customers have high reading interest to physical book, but their purchasing power is low, therefore they tend to choose internet for search free information although internet information still has a lot of weakness such as credibility of information and too much information. From that several analysis, the root cause of company slow growth is because of threat factor from internet free information that cause customers choose internet than physical books. The new business model is developed to face that new business environment, while the method is used business model generation. The result are seven business model ideas for this issue which after evaluating each others, the Digital Novel business model is a best business model solution for company. It is because from the research it is known that many customers like reading a physical book than digital book, fiction/novel book is the best selling and most favorite category, and customers always depend to digital technology as a modern lifestyle. Key words: business model, digital age, book publishingÂ
In search of fair unit rate terminal navigation charge for soekarno hatta airport & halim airport using activity based costing system at airnav indonesia
No full textAbstract. Current Air Navigation Charge system does not fully apply the concept of cost recovery that become the main base of financial management in AirNav Indonesia according to President Decree No 77 of 2012. One of the proofs is that the Terminal Navigation Charge structure is based on three categories: Precision, Non-Precision, and Information. This research is conducted in search of fair unit rate terminal navigation charge which is comply with cost recovery using activity-based costing system. Soekarno Hatta and Halim Airport are chosen as the research location because both airports have completely different operational complexity yet but both are in same category of terminal navigation charge, precision category with the unit rate of Rp.5.500. Result of this research found that the unit rate of Soekarno Hatta Airport is Rp.22.273 for domestic flight and Rp.21.305 for international flight; meanwhile the unit rate of Halim Airport is Rp.47.732 for domestic flight and Rp.45.658 for international flight. Based on analysis of total costs needed to hold the terminal navigation charge in those airports, there is still deficit of Rp. 389,32 M by applying current unit rate. However, when applying the new unit rate, those cost will be fully covered.Those new unit rate is still under the unit rate that is stipulated in AirServices Australia that has operational similarities with AirNav Indonesia as well. By applying the new unit rate for Soekarno Hatta Airport, operational cost of flight Airbus 320 with 1-hour flight hour will increase 1.55% for domestic flight and 1.14% for international flight, that will gradually decrease as the flight hour increases. Applying the new unit rate will also increase the ticket price of flight Airbus 320 of Rp.11.415 per passenger for domestic flight and Rp.9.061 per passenger for international flight for flight load factor 60%, whereas the impact will gradually decrease as the flight load factor increases. Based on research result and the corresponding analysis, so the new determined unit rate is more reasonable and apply fairness for the stakeholders.Keywords: terminal navigation charge, PCN, PCF, ABC System, Cost Recover
Proposed business strategy for raga studio
No full textAbstract – Humans can do their daily activities effectively and feel happier with a healthy body and mind. Health would be categorized as something that is expensive if humans do not have good health and often get sick. Therefore, more awareness is needed to maintain and improve the health of body. To keep body to stay healthy, humans are encouraged to live a healthy lifestyle. Furthermore, health and fitness centers market also grows nowadays. Realizing this opportunity, Raga Studio as a fitness group class provider, has a big opportunity to grab many members. However, Raga Studio is facing lack of business strategy, fierce competition, and human resources inefficiency. This fitness studio has to solve and overcome these problems in order to generate more revenue and face challenges in the future. In order to overcome the aforementioned problems, appropriate business strategies and recommended business model are formulated. Afterwards, the implementation plan that allows Raga Studio to obtain information regarding the suggested activities and monitor its performance is needed. The plan will be focused in improving the quality of the service offerings, maintaining relationship with customers and employees, and also expanding potential market and partnership. Keywords: business model canvas, business strategy, fitness industry, TOWS matri
Business strategy development to enhance fintech peer-to-peer lending industry in indonesia
No full textAbstract. Fintech P2P lending industry is still be an attractive industry in the past 3 years in Indonesia. Despite the decreasing growth in 2017, new start-up in P2P lending industry start to increase again in 2018. The P2P companies face lots of opportunities, challenges and follow with the multiple risk in running the business. How to develop the company strategy to be able to sustain the business in the future will be a focus to all the stakeholder in the industry. The aim of this research are to discuss the business strategy development, how the external and internal environment affect the Industry and and how the strategy to enhance the P2P lending industry in Indonesia. The methodology of the research is qualitative approach where the data collected through interview with the expert and observation to analyse the industry internal and external aspect as well as the stakeholeder analysis. The sustainable industry related with how the companies comply to the regulation, thus the paper scope is limited to the registered companies. The synergize between different systems, different technology has not to be a burden on the collaboration among the stakeholder. Collaboration as the key to promote the industry as well as the regulation development be a major key forced to the industry. P2P companies need to shield the organization with risk management internally as well as externally.The strategist needs to look beyond shareholders and apply a stakeholder perspective to ensure long-term survival and success of the firm. A firm that does not respond to stakeholders beyond stockholders in a way that keeps them committed to its vision will not be successful. Keywords: business strategy, fintech, collaboration, peer-to-peer lending, sustainable ecosyste
Determining Critical Success Factors of Project Management in Allianz Life Indonesia
No full textAbstract - Allianz is one of the largest companies in the world which providing insurance services, banking and asset management. The company was originally founded in 1890 in Germany. “Project portfolio” represents the pool of projects at Allianz defined and approved by Board of Director (BoD) and managed centrally by the Central Project Office (CPO)/Project Management Office (PMO). All initiated projects are consolidated in one place regardless of department owner, business area, or project status. With respect to project lifecycle especially on system development, Allianz has its own methodology called Allianz Development Methodology (ADM). In the most cases, a successful project is based on three common criteria, which are cost, time, and quality. But in fact, evidence for success and failure of a project is not only seen on the accomplishments of cost, time, and quality. This research comes up to find out the indicators of success and failure project according to project manager, business user, and IT programmer perspectives in Allianz Life Indonesia in order to resolve the problem. Research methodology used to find out this research question is based on qualitative analysis. The data will be collected by interviewing nine persons, which reflect the stakeholders of Allianz Life Indonesia’s operation. When used along with quantitative methods, qualitative research can help us to interpret and better understand the complex reality of a given situation and the implications of quantitative data. Results from this study are expected to help Allianz Life Indonesia project management team to achieve specific project performance level. The key success factor of project management carried out at Allianz Life Indonesia is not only derived from technical factor but also related to non-technical factors in managing the work environment. Keywords: Allianz Development Methodology (ADM), Central Project Office (CPO), Project Management Office (PMO), Project Management, Critical Success Factor
The relationship between working capital management, solvency, profitability and bankruptcy risk: case of property and real estate sub-sector in indonesia capital market
No full textAbstract. Bankruptcy becomes a major risk faced by every companies including property and real estate companies in Indonesia. Currently, some economic and business analysts conclude that Indonesia's property sector still has a decline trend in 2018. Bankruptcy is not always experienced by poor performance companies, but it can also be experienced by companies with strong performance. Performance of the company can be affected by the efficiency of companies’ working capital management. That can be the reason why thorough bankruptcy assessment will be needed. The purpose of this study is to examine the relationship between bankruptcy risk (Altman Z-Score) of property and real estate companies in Indonesia and the efficiency of working capital management, solvency, and profitability. The study focuses on 41 publicly-listed firms of property and real estate sub-sectors in Indonesia Stock Exchange during the period of 2012-2017. Bankruptcy risk calculation will be examined based on Altman Bankruptcy Theory. Besides, the components Cash Conversion Cycle wll be used as working capital management indicator, DAR as the solvency indicator, and ROE as the profitability indicator. The relationship between bankruptcy risk and the efficiency of working capital management, solvency, and profitability will be examined using panel data regression method. The result of this study indicates that AAI, APP, and ROE are significantly related to bankruptcy risk (Altman Z-Score). The study will contribute as an empirical analysis to highlight the link relationship between working capital management efficiency, solvency and profitability with bankruptcy risk of property and real estate companies in Indonesia.Keywords: Altman Bankruptcy Model, Bankruptcy Risk, Working Capital Management, Cash Conversion Cycle, Property and Real Estate
Proposed Strategy of Non Loan Earning Asset Portfolio Management For PT. Bank Rakyat Indonesia (Persero), Tbk.
No full textAbstract. Indonesia banking industry profit according to Financial Services Authority report in 2015 only reached Rp104.6 trillion, down 6.76% from the position Rp112.2 trillion in the same period previous year. Moreover Bank Indonesia (BI) rates policy in downward trend, throughout 2015 BI has been reduced the deposit facility by 25 bps to 5.5% and continued in 2016 BI gradually reduce the rates to 4% as of November 2016. PT Bank Rakyat Indonesia (Persero) Tbk, as the most profitable bank in Indonesia, compared to peers still lacking in manage non-loan earning assets portfolio with high amount of placement with BI makes BRI lose the opportunity to gain more income. This problem can be solved by assessing alternative to increase non-loan earning assets return and performing a portfolio management of government bonds using passive and active strategies for yield enhancement and increase other comprehensive income. To measure the bond risk, duration quantify the relationship between bond price sensitivity to interest rate change. Non-loan earning asset portfolio management can be an alternative solution to maintain interest margin. The research suggested passive bond management to maintain held to maturity and available for sale portfolio. Active bond management can be used to maintain trading portfolio. Using sensitivity analysis, the strategies can increase weighted average yield of non-loan earning assets by 0.7%.Keywords: Bond Portfolio Management for Bank, Non- Loan Earning Asset, Duratio
Improvement of implementation modernization 2G project using project management concept case study PT HTI west java region
No full textAbstract. XYZ is a global leader of ICT (Information and Communication Technology) solutions. Continuously innovating based on customer needs, XYZ are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. In the field of professional services, XYZ has always demonstrated a willingness to establish a strategic partnership with the operators. This collaboration ensures improved network and service quality which enhances customer experience. This also positions XYZ to promote operational transformation concept while accelerating the adoption of the next generation network and service evolution. The whole industry will continue to see profound changes. These changes will be driven by the introduction of new technologies and dramatic changes in network architectures. XYZ closely collaborate with telecom operators and their industry customers to provide competitive and valuable service solutions. R operator appear to be the biggest operator in the country, which XYZ part of wireless market share. R operator is committed to providing the best service to its customers, one of the efforts is network modernization by swap BTS (Base Transceiver Station) existing with new BTS equipment for 2G to anticipate the high voice traffic and also reduce the operational cost of R operator. R operator signed a contract with XYZ Company for network modernization its entire telecom network 2G in West Java area. All 2G BTS will be swapped with new equipment with modern, efficient and future ready hardware. This thesis describe more specific on 2G network modernization project for R operator in West Java area which 596 system BTS existing vendor N change with XYZ BTS.  In the project implementation there are some issues raised which effect the project such as delay completion time of project, number of sub-contractor transmission team inadequate, lack of monitoring and control project progress and there no pre-evaluate and categorize the risk in the project. Project Time Management and Project Risk Management the part of Project Management knowledge areas, Critical Path Method (CPM) and PERT analysis are used to analyze the business issue and to find the root cause of inefficient completion time of project. The root cause are: lack of Project Time Management knowledge, lack of Project Risk Management, lack of experience, limited sub-contractor resource, irregular status review meeting and lack of risk management knowledge. Based on Project Management concept there are some business solution alternative to improve implementation modernization project become more efficient, which are: training scheduling technic, reduce completion time by increase number of sub-contractor team based on CPM analysis, create regular status review meeting and define and manage the project risk. The result of this research can used for the next modernization project or another project in XYZ. Keywords: Project Management, Project Time Management, Project Risk Management, completion time, scheduling technic, critical path, CPM, PERT
The Design of Interactive Mine Forecasting System to Improve Mine Planning Performance
No full textAbstract - The objective of this research is to improve the mine planning performance in PT Freeport Indonesia (PTFI). Currently metal forecasting often faces many scenarios and changes shortly because of some dynamic parameters and conditions. The new improved mine planning must be more powerful to handle it. To achieve the objective, the writer surveyed and analyzed the forecasting performance data in the past and then proceeded with a mapping of forecasting process to see how the parameters linked and conditions applied. The team observed that the current conventional method is too rigid for doing mine-mill model simulation. Adjusting the amount of ore delivery to mill needs extension until the Mine Scheduling or Sequencing, beyond than Cutoff grade adjustment. Furthermore, the geological type of ore mined needs fully integration to the mill-model. After the problem identified, by using the Goldratt’s analyses tool called Current Realty Tree (CRT), a team is constructed to analyze some undesired effects and then to seek its solution. Surveying some literatures and benchmarking to other mining companies are conducted to gain more tactical solutions.Finally, a new mine planning method were set up. It uses mining reserve database, filtering concept and bench percentage mining logical formula. This new method is well accepted and implemented to analyze mining scenario quickly. This new method is now applied side by side with convectional method. This new design is available to produce a robust plan to support strategic planning group on optimizing the strategic mine planning goals. Keywords: Grasberg Surface Mine, Long Range Mine Planning, Forecasting, Mine Scheduling, Interactive Mine Planning