The Indonesian Journal of Business Administration
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Analysis of critical factors causing project close out delay at PT. Gas Mandiri
No full textAbstract: The Indonesian services sector has elevated in the last ten years. Urbanization growth and increasing consumer awareness about health and hygiene are factors expected to increase pest control service usage over the forecast period. This has driven to high demand for pest control services worlwide. Ahli Pest is one of the players in the industry is offering pest and termite control focusing on Jabodetabek market. The number of customer complaint and employee overtime rate is relatively high that indicates there are problems in operations division. The research is conducted through qualitative research by using interview to collect information from CEO and Operation Manager. The problems that occurs in the company will be analyzed by using Fishbone Diagram supported with root cause analysis in order to find the main problem. As result, there are three main problems that have to be solved immediately. They are high rate of employee overtime, high number of customers complaint, and high operating expenses. Those problems are related one to another. TQM is used to formulate proper operations strategy so it could be used to design policies by the company. In addition, Profit Plan Scenario is used so the company could set monthly sales target to fund operation expenses. Proper operations strategies are required in order to solve issues which are faced by the company in order to survive and grow in the competitive market. Ahli Pest needs to focus on creating policies, systems, and set sales target in order to survive and grow in the market. Keywords: Pest Control Services, Operations Strategy, Fishbone Diagram, TQ
Business strategy for "kiddo" to be the leading family activity marketplace in indonesia
No full textAbstract. Kiddo is a marketplace brand from PT Kebanggaan Anak Indonesia, which was launched to the market in September 2018. This study aims to formulate creative business strategies so that Kiddo can achieve the company's short and long-term growth targets. The research methodology used is a quantitative method through questionnaires and qualitative methods through interviews with several stakeholders at Kiddo. Secondary data is also obtained from internal company data, books, articles, and others. The conceptual framework used in this study is external and internal analysis of the company. External analysis uses PEST Analysis and Porter’s Five Forces, while internal analysis uses VRIO models. The combination of external and internal analysis is also carried out using SWOT Analysis. The results of this analysis show a number of strengths and weaknesses of the company both from external and internal sides. The solution offered in this study is how Kiddo can win the market as the number one family activity marketplace in 2023. To better understand and execute the strategy into actions, a business model needs to be developed. For this research, Business Model Canvas will be used as a tool to make a structure of business plan with a clear guidance on how an organization creates, delivers, and captures value. To successfully execute the business strategy, an implementation plan is created through Marketing Mix 7Ps scheme. Keywords: e-commerce, family, kids, marketplace, millennial parents, startups, technolog
Marketing Strategy for CLEANANDSHINE (Peofessional Shoes Treatment)
No full textAbstract. Cleanandshine is a business engaged in the field of cleaning and care service for all kinds of shoes. Cleanandshine was founded by M Deo Saputra, Fajar Hidayat, and Rangga Adiputra on April 5, 2016. This business located in Kelapa Dua, Depok and has three types of services that cleaning service, repair service and repaint service. The problems faced by Cleandandshine is the absence of the portion of work in marketing function. Function marketing this not see well by the company from the marketing marketing strategy until marketing implementation itself. This certainly affected sales and earnings company. In business exploration, the writer analyst external strategy by using PEST analysis, porter 5 forces analysis and competitive profile matrix (CPM) analysis. For Internal analysis, the writer uses marketing mix 7p and STP (Segmenting, Targeting, Positioning). The next items produced by that analysis is put in formulations strategies, so company using tools tows matrix. To classify these items, the strategy using by the writer is marketing mix 7P to show which strategy can be implement in the company to boost sales and revenue. The result of the analysis and tools shows that Cleanandshine is in the position of market followers and requires 15 marketing strategies the implementation to boost sales and income company. The marketing strategies built with plan implementation timeline strategy and also the budget The Company have to improve distribution sales places in online and offline. To increase sales and revenue, the company should make variations in product which is services or goods products also can be a solution to company to increase sales and revenue.Keywords: Marketing Strategy, Shoes Treatment, TOWS Matrix, CP
Maturity assessment of knowledge management at inspectorate general ministry of energy and mineral resource
No full textAbstract - In Indonesia, energy demand growth is rapid, the governance looking this as a challenge to meet the demand but also consider with energy supply, the energy supply consists of renewable and unrenewable energy. Government through Ministry of Energy and Mineral Resources (MEMR) to manage supply energy, as policy makers producing the regulations needed by stakeholders related to the energy and mineral resources sectors, as service providers to provide energy products in accordance with regulations, as well as technical implementers in which each will have an equally important role in securing the supply energy in Indonesia. The Ministry of Energy and Mineral Resource (MEMR) as a regulator need a competence human resource, Inspectorate General as apart of Ministry that has a function as quality assurance and as a consultant have to be support the ministry's objective. Inspectorate General is already transformed from watch dog’ function become as quality assurance and as consultant based on Ministry and Mineral Resources Number 13 on year 2016.A paradigm shift in the organization indicates that Knowledge Management already practice and it has an important role in the business process. This research raises topics related to Knowledge Management Implementation in organizations with a proper assessment. To know organization’s maturity level, Asian Productivity Organization (APO) the researcher is used for maturity assessment approach and also Nonaka's knowledge design model research. Based on the assumption that the maturity level of current initiatives and then classifying parameters should be improved. In this research finds that there is some component that need to be improved such as technology, because in conducting the business processes of organization has not been able to maximizing technology use as a means of knowledge sharing. Than employee and top level management in Inspectorate are needed to ensure a successful of Knowledge Management improvement. The commitment could be translated into organization’s policy
Gudangimpor.com, a new indonesian global supply chain and e-commerce solution
No full textAbstract: In the current global conditions, the world leads in the globalization era. Globalization is the process of international integration arising from the interchange of worldviews, products, ideas and mutual sharing, and other aspects of culture. The fastest way to achieve goals as mentioned in the one of IMF journal about economic globalization is by joined in a regional, so it would make growing together in one regional in the same level of infrastructure. At the January 1st, 2016, Indonesia entered a new era of globalization. Indonesia joined with the other ASEAN countries to form AFTA (ASEAN Free Trade Area). Based on the definition of the finance department of the Republic of Indonesia, the ASEAN Free Trade Area (AFTA) is an agreement from the ASEAN countries to establish a free trade zone in order to improve the economic competitiveness of the region ASEAN with the make ASEAN as a production base of the world and as well as creating a regional market for 500 million population. Currently, Indonesia is entering the era of e-commerce boom. Where the emerging e-commerce that create new behavior in the Indonesian community of shopping. Moreover, it is still considered as a period of "education market" for most e-commerce so as to make the promo given very massive. Conditions above can be an opportunity for the purchasing service industry. To make purchases of products from e-commerce market or abroad, consumers encountered many obstacles ranging from communications to shipping constraints. To take advantage of the momentum, PT. GudangImpor Global Solution initiate to create a project related in this opportunities. This project is the extended of business of PT. GudangImpor Global Solution is a provider of product purchase, inspection, and comparison of prices overseas. Project aims to be a solution for retail customers in the purchase of products abroad are safe and simple by using e-commerce platform that is currently growing rapidly. Keywords: Globalization, purchasing service, e-commerce, GudangImpo
Optimizing workover job types as one of company strategies to increase short-term investment returns under low oil price
No full textAbstract. The oil price has been low since 2004 and reached a 10-year low in 2016. Oil companies must adapt their strategy to keep their financial performance. Chevron corporation has re-focus its strategy, with one of the focuses is to improve free cash flow through improving its short-term investment returns. Best Company, one of its subsidiaries, faces a challenge on how to add more opportunities to align with this strategy. This paper reviews workover activities, as one of business activities besides capital projects in Best Company, to find opportunity for increasing its economic returns. The research is studying measures on workover activities that can be built into a quantitative predictive model to find best strategy for maximizing its efficiency or financial return. The quantitative predictive model also further allows optimization of the Company’s portfolio, as it allow direct comparison with capital projects within the portfolio.Based on the research, it is shown that the rig count has almost linear relationship with NPV under similar profitability index for various spending when the job type mix remains the same. However, when the job type mix is optimized, it is shown that the company can increase its returns by focusing on pump upsize and water shutoff job types. In the case of Best Company, an optimization in the job type mix at the same number of workover rigs can be expected to increase the profitability index (marginal benefit) from 1.42 to 1.53 for the investment in workover business. Keywords: Workover, Forecasting, Low oil price, Strategy, Optimizatio
Marketing strategy formulation of take a bowl
No full textAbstract - A food business in Jakarta offers many types of food. Take a Bowl is Indonesian rice bowl, located at a food court which close to a University. It joins as a merchant on ojek online named Gojek to sell the product. Many people still unaware of it, but it lacks of promotion and offers customized menu that is inefficiency for company. This research is using questionnaire which divided in two aspects for offline and online. It uses Five C’s which company is part of internal environment and the remains of it are explain external environment. CPM which uses to compare Take a Bowl with several competitors and appraised by the owners and employee. Moreover, it used STP and Marketing Mix which explains the current situation of Take a Bowl. All those tools generate to SWOT Analysis. As the result, Take a Bowl is the worst compared with the competitors and lack of activities to attract customers. Proposing the new marketing strategy helps company performance which use STP and Marketing Mix as the tools. Afterwards, Take a Bowl should change in more variety way and more attractive. The next plan is to open new branch near colleges and renew the menu with the prices adjusted to it. Take a Bowl will be done some promotion activities which will be scheduled well as implementation plan. This implementation plan will be implemented for the next two years which is intermediate term. A food business is turbulence depend on its trend. Keywords: Marketing Strategy, Food Business, STP, Marketing Mi
Strategy formulation and implementation for PT Bina Lestari Nusantara
No full textAbstract - PT Bina Lestari Nusantara is a construction company that focused on telecommunication tower infrastructure established in 2008. PT BLN provide service for its client by provide coverage solutions and expand network capacity through build-to-suit developments. The company faced several obstacles such as inconsistent of revenue and experience slow growth. The company also have difficulties in terms of efficiency which resulted in low profitability. This condition shows that the existing company strategy is no longer to be able to overcome the company’s obstacle. PT BLN need a new proper strategy for solving their problems to give a positive effect in their financial performance. Formulating strategies start by analysing internal and external environments using PEST analysis, Porter’s five forces analysis, business model canvas, and financial analysis. This analysis will be summarized as SWOT analysis which continued to be interpreted on SWOT diagram for positioned the appropriate strategy. The result shows that company is in weak internal position. The company is suggested to applied defensive strategy. Defensive strategy will be solving the company’s problem who experience weak internal position. Defensive strategy continues to be interpreted in action plan and financial projection for the next three year. Three years is appropriate time of defensive strategy for taking off and going into the next strategy which is supporting aggressive. The company also need to applied focused differentiation, where company should seeks differentiation in a targeted market segment. The company need to revise all building blocks elements of business model canvas. Strategy formulation will help company to applied efficient work.Keywords: BTS tower company, financial analysis, SWOT Diagram, Generic Business Strateg
Analysis of the startegy acquisition of axis telekom indonesia by xl axiata - lessons for future acquisition strategy in indonesia telecom sector
No full textAbstract – To developed telecommunication industry, Indonesian government initiative to consolidate the industry for efficiency. The government is targeting that by 2019, just four telecommunication operators will be in operation. The future consolidation in the industry could involve mergers, acquisitions or expulsion from the industry. It is hoped that consolidation of the industry will enhance service quality and allow more competitive prices for consumers. In March 19, 2014, XL announced that the company has officially acquired PT Axis Telekom Indonesia (AXIS) with transaction value of US $865 million. As in the plan, XL set the main target of merger and acquisition was to get an additional 1800 MHz spectrum, where the spectrum is needed by XL to improve service quality and expand the company's network coverage. Although the acquisition process was successful, XL failed to meet its expectation when acquiring AXIS. There are three explanations that is most attributed: 1) Overpaying, 2) Overestimating synergies, and 3) Incomplete integration. As the lessons for future acquisition strategy in Indonesia telecom sector, the Author recommends to control cost strictly during implementation period in order to meet projected targets and not too much of debt as interest servicing will consume cash flow.Keywords: merger & acquisition, spectrum, telecommunication industry
"Analysis of the Effect of Gross Split Policies, Quality, and Price of Decisions on the Purchase of Domestic Operating Goods at PT. PHE ONWJ"
No full textAbstract - The Indonesian government has committed to creating a conducive investment climate in the oil and gas sub-sector to maintain domestic energy supply. However, the global challenge of reducing world oil prices has a direct impact on the decline in investment flows in the oil and gas sub-sector. In the past three years, upstream investment in the oil and gas sector has always been below the target. Beginning in 2017, Production Sharing Contracts between the Government and the Cooperation Contract Contractors (KKKS) that initially used the Cost Revovery scheme switched to the Gross Split scheme. The Gross Split scheme is expected to be able to make cashflow and contractor economics more attractive, so that it will encourage investment in the oil and gas sub-sector. In managing operating costs, KKKS with the Gross Split scheme will tend to be more careful and efficient in making decisions on purchasing operational goods because all operating costs incurred will be borne by the KKKS. The existence of information related to the quality and price of domestic operating goods that are less competitive is thought to be one of the factors that influence purchasing decisions, especially for KKKS with the Gross Split scheme.Keywords : investment, gross split, quality, price, decision