Jurnal Institut Pemerintahan Dalam Negeri
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THE INFLUENCE OF DIGITAL LITERACY ON THE UTILIZATION OF THE POPULATION ADMINISTRATION AND CIVIL REGISTRATION ONLINE SERVICE INFORMATION SYSTEM (SILAKAS) APPLICATION IN TANAH LAUT REGENCY
No full textThe Population Administration and Civil Registration Online Service Information System (SILAKAS) is a digital technology-based application developed by the Tanah Laut Regency Government to streamline document management and population administration processes. However, the impact of digital literacy on SILAKAS utilization is understudied. This study fills the research gap by examining the influence of digital literacy on the utilization of SILAKAS for Population Administration and Civil Registration Online Services in Tanah Laut Regency. Employing a descriptive quantitative method, simple linear regression analysis is used to measure the impact of digital literacy on SILAKAS utilization. Data collection involved distributing 100 questionnaires to SILAKAS users through random sampling. The findings indicate a significant favorable influence of digital literacy on SILAKAS utilization in Tanah Laut District. The regression analysis yielded a coefficient of 0.608 (p < 0.001) and a coefficient of determination (R Square) of 0.416, suggesting that digital literacy accounts for 41.6 percent of the variation in SILAKAS utilization. This study concludes that digital literacy is crucial in enhancing the utilization of SILAKAS for Population Administration and Civil Registration Online Services in the Tanah Laut Regency. The findings highlight the importance of promoting digital literacy initiatives to empower users and maximize the benefits of digital solutions in administrative processes. Policymakers and practitioners can utilize the insights from this study to develop strategies for improving digital literacy and optimizing the utilization of online administrative services.
Key words: Population Administration; Civil Registration; Online Service Information System (SILAKAS); Digital Literacy.The Population Administration and Civil Registration Online Service Information System (SILAKAS) is a digital technology-based application developed by the Tanah Laut Regency Government to streamline document management and population administration processes. However, the impact of digital literacy on SILAKAS utilization is understudied. This study fills the research gap by examining the influence of digital literacy on the utilization of SILAKAS for Population Administration and Civil Registration Online Services in Tanah Laut Regency. Employing a descriptive quantitative method, simple linear regression analysis is used to measure the impact of digital literacy on SILAKAS utilization. Data collection involved distributing 100 questionnaires to SILAKAS users through random sampling. The findings indicate a significant favorable influence of digital literacy on SILAKAS utilization in Tanah Laut District. The regression analysis yielded a coefficient of 0.608 (p < 0.001) and a coefficient of determination (R Square) of 0.416, suggesting that digital literacy accounts for 41.6 percent of the variation in SILAKAS utilization. This study concludes that digital literacy is crucial in enhancing the utilization of SILAKAS for Population Administration and Civil Registration Online Services in the Tanah Laut Regency. The findings highlight the importance of promoting digital literacy initiatives to empower users and maximize the benefits of digital solutions in administrative processes. Policymakers and practitioners can utilize the insights from this study to develop strategies for improving digital literacy and optimizing the utilization of online administrative services.
Key words: Population Administration; Civil Registration; Online Service Information System (SILAKAS); Digital Literacy
Implementasi Kebijakan E-Retribusi Pasar Tradisional Dalam Rangka Pencegahan Kebocoran Pendapatan Asli Daerah Di Kabupaten Tabanan
No full textABSTRACT
This study focuses on problems related to the collection of retribution for traditional markets which are often bogus, causing the local revenue in Tabanan Regency to be less than optimal. This study aims to explain the process of implementing the traditional market e-retribution policy to prevent leakage of local revenue in Tabanan Regency. The research method used is a qualitative research with a descriptive approach. Data collection techniques using interviews, observation, and documentation. The results of this study indicate that the presence of e-retribution in traditional markets is very influential on increasing local revenue in Tabanan Regency, which can be seen from the comparison of regional original income before the use of e-retribution and after the use of e-retribution in traditional markets. The data shows that there is a significant increase in income from the traditional market retribution sector after the implementation of the e-retribution program at traditional markets in Tabanan Regency. Barriers to the implementation of e-retribution are constrained by human resources and are also related to operations in traditional markets, so that not all traders are provided with a QR code scan tool for the implementation of this e-retribution.
Keywords: Policy Implementation, Traditional Markets, Local Revenu
Strategi Badan Pendapatan Pengelolaan Keuangan dan Aset Daerah dalam Pengelolaan Pajak Reklame Tehadap Pendapatan Pendapatan Asli Daerah di Kota Surakarta Jawa Tengah
No full textAbstract
Regional taxes are one source of Regional Original Income (PAD), one of which is Advertisement Tax which is collected by the district/city level government. The city of Surakarta is an autonomous region with city status under Central Java Province which regulates its own regional income. However, the realization of existing advertisement tax revenues is fluctuating if we look at 2016-2019, the realization of advertisement taxes always fluctuates and even in 2017, the realization of advertisement tax revenues was below the previously planned budget with a difference of 1,065,738,850.00 and only in 2018 -2019 experienced an increase from the target that had been set. Based on the problem description above, the aim of this research is to find out the strategy of the Revenue Agency for Regional Financial and Asset Management in Managing Advertisement Taxes on Original Regional Income in the City of Surakarta, Central Java Province. This research will use a qualitative descriptive method with an inductive approach. Data collection techniques using observation, documentation, interviews (Creswell, 2014).. Data analysis techniques using data reduction, data display/data presentation, drawing conclusions/verification.. From the analysis of research results it is known that from the Internal Environmental Analysis Aspect, especially from Human Resources indicators are still lacking in terms of quantity but in terms of quality they are adequate, from the Fund Sources aspect it is still inadequate in terms of equipment maintenance costs, from the Social Aspect it is found that there is still a lack of public awareness as taxpayers to pay taxes on time and also report the active status of the advertisement and there are still individuals who place advertisements illegally and do not comply with applicable regulations.
Keywords: Management, Tax,
 
Work Performance in Improving the Public Service Quality: (Research on Semuntai Village Long Ikis District Paser Regency)
No full textThe insufficient public knowledge in Semuntai Village, Long Ikis District, Paser Regency, regarding the completeness of service application files results in delays, compelling community members to make multiple visits. This qualitative descriptive study aimed to analyze employee performance in improving public services. Interviews with employees and community members, coupled with observations and document analysis, revealed commendable skills in technology, data processing, societal understanding, and public speaking, despite discrepancies in employee placement based on knowledge. Employee discipline, especially concerning office hours, needs improvement, yet personal efforts to enhance work quality through technical guidance and workshops are evident. Persistence in task execution is notable. In terms of work dimensions, cost-saving practices are in place, but punctuality issues persist, and while technology proficiency is noteworthy, deficiencies remain in supporting facilities and infrastructure. Overall, Semuntai Village employee performance is fairly good, with areas such as discipline, skills, time flexibility, and infrastructure support identified for improvement in public service delivery
Performance Assessment Team’s Performance in Filling The Position of The Sub-District Head in Buru Selatan District Maluku Province
No full textThis research aimed to investigate the performance of the Civil Servants’ Performance Assessment Team in the appointment of sub-district head position in South Buru Regency. This research also identified both supporting and hindering factors as well as the efforts made to overcome existing obstacles. This qualitative descriptive research was performed using an inductive approach. Both primary and secondary data sources were utilized in this research. The data analysis techniques included data selection, classification, and verification. The data sources encompassed physical locations, individuals, and written materials. Data collection methods comprised interviews, observations, and documentation. The observations revealed that the performance of the Civil Servants’ Performance Assessment Team in filling the sub-district head position in South Buru Regency deviated from applicable regulations, as it failed to adhere to objective assessment during the implementation process. The efforts made to address this issue involved participation in education and training programs, adherence to primary responsibilities and functions, and budget requests to the South Buru Regency government to enhance the deficient facilities and infrastructure supporting the team's performance. To improve the process of selecting sub-district heads and minimize external influences, the author recommended policy reformulation that incorporated the principles of a merit system, thus promoting objectivity.ABSTRAK
Penelitian ini bertujuan untuk mengetahui bagaimana kinerja Tim Penilai Kinerja PNS dalam pengisian jabatan camat di Kabupaten Buru Selatan, disamping itu juga untuk mengetahui faktor pendukung dan penghambat serta upaya yang dilakukan dalam mengatasi kendala yang ada. Metode penelitian yang digunakan adalah metode penelitian deskriptif kualitatif dengan pendekatan induktif. Sumber data pada penelitian ini adalah sumber data primer dan sekunder. Teknik analisis data yang digunakan adalah menyeleksi data, klasifikasi data dan verifikasi data. Sumber data yang digunakan place, person dan paper. Teknik pengumpulan data meliputi wawancara, observasi dan dokumentasi. Hasil pengamatan menggambarkan bahwa kinerja Tim Penilai Kinerja PNS dalam pengisian jabatan camat di Kabupaten Buru Selatan belum sesuai dengan peraturan yang berlaku karena dalam proses pelaksanaanya mengabaikan penilaian secara objektif. Upaya yang telah dilakukan adalah dengan mengikuti pelaksanaan pendidikan dan latihan, bekerja sesuai dengan tupoksi, mengajukan anggaran kepada pemerintah Kabupaten Buru Selatan untuk dapat melengkapi sarana dan prasarana yang masih kurang dalam menunjang kinerja Tim Penilai Kinerja PNS. Adapun saran dari penulis menegenai pengisian jabatan camat adalah merumuskan kembali kebijakan-kebijakan dengan memperhatikan prinsip-prinsip merit system sehingga dapat meminimalisir intervensi dan pengaruh luar yang menyebabkan proses pemilihan jabatan camat menjadi tidak objektif.
 
Analysis on Civil Servants’ Competence Development Program to Enhance The Performance of The Department of Tourism, Culture, Youth and Sports in Sumedang Regency
No full textThe growth and development of human resources are crucial in the era of globalization, as competent personnel are needed to effectively navigate the challenges of the global landscape. This is particularly important in regions with tourism potential, where competent Civil Servants are necessary to drive and advance the tourism sector. This research evaluated the competency development of the Department of Tourism, Culture, Youth and Sports in Sumedang Regency, West Java. Factors that inhibited the competency growth were also identified along with possible attempts to overcome these obstacles. Qualitative descriptive method and inductive approach were employed, and the data were collected through interviews, observations, and documentation. The data analysis process involved parameter reduction, presentation, verification, and drawing conclusions based on the research findings. The findings indicate that the Tourism, Culture, Youth and Sports Office of Sumedang Regency has made progress in the development of civil servants competency. However, various challenges persisted, such as limited funds allocated for the development process and the lack of interest among the Civil Servants to actively engage. To address these obstacles, the Office of Tourism, Culture, Youth and Sports is collaborating with other agencies and actively participating in civil servant webinars.ABSTRAK
Sumber daya manusia harus tumbuh dan berkembang untuk tampil di tingkat yang lebih tinggi dalam periode globalisasi. Ini menunjukkan perlunya perangkat daerah dengan kemampuan membawa otoritas yang kuat. Salah satu daerah di Jawa Barat yang memiliki potensi wisata dimana dibutuhkan aparatur yang kompeten untuk menangani dan memajukan sektor pariwisata. Oleh karena itu, penelitian ini bertujuan untuk mengevaluasi pertumbuhan kompetensi perangkat Dinas Pariwisata Kebudayaan Kepemudaan Dan Olah Raga Kabupaten Sumedang Jawa Barat. berusaha untuk mengidentifikasi hambatan yang relevan dan upaya yang dilakukan untuk melewatinya. Teknik Pengumpulan Data Dalam penelitian ini, wawancara, observasi, dan dokumentasi digunakan untuk mengumpulkan data dengan menggunakan metode deskriptif kualitatif dan pendekatan induktif. Selain itu, reduksi parameter, presentasi, verifikasi, dan kesimpulan digunakan dalam proses analisis data. Berdasarkan hasil penelitian ditemuan tersebut, Dinas Pariwisata Kebudayaan Kepemudaan dan Olah Raga Kabupaten Sumedang berhasil melaksanakan pengembangan kompetensi aparatur. Meskipun demikian, berbagai kesulitan masih terlihat, seperti keterbatasan dana untuk proses pembangunan dan ketidaktertarikan aparatur untuk bertindak. Dinas Pariwisata Kebudayaan Kepemudaan dan Olah Raga bekerja sama dengan dinas lain untuk mengatasi kendala tersebut dan berpartisipasi dalam webinar aparatur.
 
INOVASI ADMINISTRASI PUBLIK
No full textThe ability to innovate, especially policy innovation supported by bureaucratic creativity, is very important.Innovation in Indonesia has developed rapidly but is still carried out relatively partially. It is said to bepartial because an innovation is not automatically connected to other innovations. In the perspective of thepublic sector, innovation creates new policies in overcoming public policy problems. an innovation in publicadministration is an effective, creative and unique answer to a new problem against an old one. Innovationis applied by local governments in order to improve public services. Through this breakthrough, it is hopedthat it can support the creation of services that are faster, easier, smarter, more comfortable, better andcheaper. This step is at the same time to accelerate the achievement of Indonesia’s vision and mission goals,as well as to strengthen the synergy between the central government and local governments
Analisis Kebijakan Pemerintah Kabupaten Ponorogo Tentang Program Kegiatan Rukun Tetangga
No full textPonorogo Regency launched an assistance program for community strengthening in the smallest scope, namely the Rukun Tetangga (RT). ratified through Circular Letter (SE) of the Regent. The Ponorogo Regency Government provides funds of IDR 10,000,000 annually to each Neighborhood Association in the entire Ponorogo Regency Region which consists of 6,869 the Rukun Tetangga (RT). The programs include: making infiltration wells or what is called Biopori Infiltration, Waste Management in the RT scope, provision of RT Wireless Fidelity (Wifi) networks, Strengthening Women's Economy, Employment BPJS benefits and incentives for RT administrators, Family Medicine Planting and Resident; Rembug Warga. This study aims to find out how the program is implemented and what are the obstacles. This type of research uses a descriptive method with a qualitative approach. The results of this study show that this RT activity program is an initiation from the Regent of Ponorogo which has been stated in the vision and mission. All RT activity programs have been implemented, but there are several programs that are not appropriate because they are not in accordance with regional conditions, such as: Biopore Infiltration, Integrated Waste, and planting family medicine. programs that are not suitable because they do not involve the RT community who know their needs better
Penguatan dan Pendampingan Pelaku Usaha Mikro Kecil dan Menengah (UMKM) di Desa Jatimukti, Jatinangor, Sumedang, Jawa Barat
No full textThe packaging design of a product can affect a consumer's psychology because it is the first thing that will be seen. Product packaging design is also one of the special requirements in making a Business License through Online Single Submission (OSS), both the Business Identification Number (NIB) and the Certificate of Fulfillment of Commitments Home Industry Processed Food Production (SPP-IRT). However, a simple product packaging design without a business license is still a feature of the products of Productive MSME players in Jatimukti Village. This service activity aims to provide reinforcement in the form of increasing literacy related to product packaging design and business permits. Then also provide assistance in creating new packaging designs with complete labels and business permits. The business permits in question are in the form of NIB and SPP-IRT which are made through OSS to productive MSME actors in Jatimukti Village. The method of service activities is carried out through FGD with productive MSME in Jatimukti Village, education through socialization and training on product packaging design and business permits. Then there is simulation and assistance to create product packaging designs with complete labels and business permits. This community service activity can be concluded to have a positive impact with the output of the activity in the form of new product packaging designs with complete labels for MSME for Chips and Block Cake products and the issuance of business license in the form of 2 (two) NIB and 3 (three) SPP-IRT.Desain kemasan suatu produk dapat memengaruhi psikologis konsumen karena merupakan hal pertama yang akan dilihat. Desain kemasan produk juga menjadi salah satu persyaratan khusus dalam pembuatan Izin Usaha melalui Online Single Submission (OSS), baik Nomor Induk Berusaha (NIB) maupun Sertifikat Pemenuhan Komitmen Produksi Pangan Olahan Industri Rumah Tangga (SPP-IRT). Namun, desain kemasan produk sederhana tanpa dilengkapi Izin Usaha masih menjadi ciri khas produk pelaku UMKM Produktif di Desa Jatimukti. Kegiatan pengabdian ini bertujuan untuk memberikan penguatan berupa peningkatan literasi terkait desain kemasan produk dan izin usaha. Kemudian juga melakukan pendampingan pembuatan desain kemasan baru dengan label lengkap maupun Izin Usaha. Izin usaha dimaksud berupa NIB maupun SPP-IRT yang dibuat melalui OSS kepada pelaku UMKM Produktif Desa Jatimukti. Metode kegiatan pengabdian dilakukan melalui FGD bersama pelaku UMKM Produktif Desa Jatimukti, edukasi melalui sosialisasi dan pelatihan desain kemasan produk dan izin usaha. Kemudian ada simulasi dan pendampingan untuk membuat desain kemasan produk dengan label lengkap dan izin usaha. Temuan dalam kegiatan pengabdian, yakni adanya berbagai mindset negatif yang telah mengakar, terbatasnya kemampuan dan pengetahuan terkait perkembangan pasar dan desain kemasan produk serta izin usaha maupun teknologi, terbatasnya sarana dan prasarana terkait teknologi dalam membuat desain kemasan produk dan pendaftaran izin usaha melalui OSS bagi pelaku UMKM Produktif di Desa Jatimukti. Kegiatan pengabdian masyarakat ini dapat disimpulkan memberikan dampak yang positif dengan output kegiatan berupa desain kemasan produk baru dengan label lengkap bagi pelaku UMKM produk keripik dan kue balok serta terbitnya izin usaha berupa 2 (dua) NIB dan 3 (tiga) SPP-IRT
Prosedur Pelayanan Pengurusan KTP Elektronik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Minahasa
No full textThe purpose of this study is to find out the service procedures for managing electronic KTPs at the Population and Civil Registration Office of Minahasa Regency which have not been maximized. The approach used in this research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. The data analysis used is data collection, data condensation, data presentation and conclusion. The results of this study indicate that judging from the KTP-Electronic service procedures at the Population and Civil Registration Office of Minahasa Regency, it can be seen from several indicators, namely, 1) Procedures for Submitting Applications, this indicator found that there are still obstacles to the lack of providing information regarding the flow of submissions and information regarding requirements. 2) Procedures for Handling The services provided by the agency are good enough where the employees in charge of providing services are careful enough in providing the existing services. 3) The method of delivering service results where in this indicator it is found that the delivery of results carried out is not in accordance with the existing SOP where there is still no certainty of the time given by the agency as a service provider, this is due to constraints on available facilities and infrastructureAdapun tujuan dari penelitian ini adalah untuk mengetahui prosedur pelayanan pengurusan KTP-Elektronik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Minahasa yang belum maksimal. Pendekatan yang digunakan pada penelitian ini adalah deskriptif kualitatif. Teknik pengumpulan data melalui observasi, wawancara dan dokumentasi. Adapun analisis data yang digunakan yaitu pengumpulan data, kondensasi data, penyajian data dan penarikan kesimpulan. Hasil penelitian ini menunjukkan bahwa dilihat dari Prosedur pelayanan pengurusan KTP-Elektronik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Minahasa dilihat dari beberapa indikator yaitu, 1) Tata Cara Pengajuan Permohonan, pada indikator ini didapati bahwa masih adanya kendala kurangnya pemberian informasi mengenai alur pengajuan dan informasi mengenai persyaratan. 2) Tata Cara Penanganan Pelayanan yang diberikan oleh pihak instansi sudah cukup baik dimana pegawai yang bertugas memberi layanan sudah cukup cermat dalam pemberian layanan yang ada. 3) Cara penyampaian hasil pelayanan dimana pada indikator ini didapati bahwa penyampaian hasil yang dilakukan belum sesuai dengan SOP yang ada dimana masih terdapat tidak adanya kepastian waktu yang diberikan pihak instansi sebagai pemberi layanan, hal ini disebabkan oleh kendala sarana dan prasarana yang tersedi