Jurnal Institut Pemerintahan Dalam Negeri
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Dampak Investasi Pemerintah Daerah Pada Perusahaan Pariwisata Milik Daerah Terhadap Pertumbuhan Sektor Pariwisata Di Kabupaten Bogor
No full textABSTRACT
This study aims to analyse the impact of Bogor Regency Government's investment through BUMD PT Sayaga Wisata on tourism sector growth. This study uses a descriptive quantitative approach with before-and-after analysis method, as well as Compound Annual Growth Rate (CAGR) calculation to measure the annual average growth in key variables, namely the number of tourist visits, the value of tourism sector GRDP, and the number of hotels as potential tourism supporters. The results showed that after the establishment of the BUMD in 2015, the number of tourists experienced growth with a CAGR value of 6.1% per year. The GRDP value of the tourism sector, which includes the subsectors of Accommodation and Drinking Food Provision and Transportation and Warehousing, increased from 7.41% before BUMD to 7.81% per year after BUMD. Meanwhile, the number of hotels experienced a significant surge with CAGR reaching 42.49% per annum after the establishment of BUMD, compared to only 0.49% per annum in the previous period. Overall, the existence of BUMD plays an important role in increasing tourist attraction, driving economic growth through tourism sector GRDP, and developing supporting infrastructure such as hotels and accommodation. However, challenges such as competition with the private sector and external factors such as the COVID-19 pandemic need to be addressed to ensure the sustainability of the tourism sector development.
Keywords: Investment Impact, Government Investment, Tourism SOEs, Tourism, GRDP,
ABSTRAK
Penelitian ini bertujuan untuk menganalisis dampak investasi Pemerintah Kabupaten Bogor melalui BUMD PT Sayaga Wisata terhadap pertumbuhan sektor pariwisata. Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan metode before-and-after analysis, serta perhitungan Compound Annual Growth Rate (CAGR) untuk mengukur pertumbuhan rata-rata tahunan pada variabel kunci, yakni jumlah kunjungan wisatawan, nilai PDRB sektor pariwisata, dan jumlah hotel sebagai potensi pendukung pariwisata. Hasil penelitian menunjukkan bahwa setelah berdirinya BUMD pada tahun 2015, jumlah wisatawan mengalami pertumbuhan dengan nilai CAGR sebesar 6.1% per tahun. Nilai PDRB sektor pariwisata, yang mencakup subsektor Penyediaan Akomodasi dan Makan Minum serta Transportasi dan Pergudangan, mengalami peningkatan dari 7.41% sebelum BUMD menjadi 7.81% per tahun setelah BUMD. Sementara itu, jumlah hotel mengalami lonjakan signifikan dengan CAGR mencapai 42.49% per tahun setelah berdirinya BUMD, dibandingkan hanya 0.49% per tahun pada periode sebelumnya. Secara keseluruhan, keberadaan BUMD berperan penting dalam meningkatkan daya tarik wisata, mendorong pertumbuhan ekonomi melalui PDRB sektor pariwisata, serta mengembangkan infrastruktur pendukung seperti hotel dan akomodasi. Namun, tantangan seperti persaingan dengan sektor swasta dan faktor eksternal seperti pandemi COVID-19 perlu menjadi perhatian untuk memastikan keberlanjutan perkembangan sektor pariwisata.
Kata kunci: Dampak Investasi, Investasi Pemerintah, BUMD Pariwisata, Pariwisata, PDR
Competence and Work Discipline on Employee Performance at the Muara Enim Regency DPRD Secretariat
No full textEmployees are essential assets of an organization, serving as planners and controllers of institutional activities. In government institutions, high-performing employees are vital for achieving organizational goals. Among the factors influencing employee performance are competence and work discipline. This study aims to examine the extent to which competence and work discipline affect employee performance at the Secretariat Office of the Regional House of Representatives (DPRD) of Muara Enim Regency. The research employed an associative method with a quantitative approach. The population comprised 38 respondents, and a saturated sampling technique was applied, involving all civil servant employees at the DPRD Secretariat Office of Muara Enim Regency. The study findings reveal that: (1) competence positively influences employee performance, with a beta coefficient (β) of 0.108 and a contribution of 24.8%; (2) work discipline positively affects employee performance, with a beta coefficient (β) of 0.115 and a contribution of 21.2%; and (3) competence and work discipline jointly have a positive effect on employee performance, with a combined contribution of 33.1%, while the remaining 66.9% is influenced by other factors
The Influence of Work Culture, Discipline, Employee Behavior, Welfare, Job Satisfaction, and Job Design on Employee Performance
No full textThis study analyzes the influence of work culture, discipline, employee behavior, welfare, job satisfaction, and job design on employee performance at the Department of Education and Culture of Lahat Regency. Using a quantitative associative method, 92 respondents were selected through proportionate stratified random sampling.Multiple linear regression analysis showed that all variables significantly affected employee performance, with job satisfaction, discipline, and work culture being the most dominant factors. The results highlight the importance of strengthening positive work culture, improving employee welfare, and aligning job design with employee competencies to enhance sustainable performance
Analysis of Perception and Knowledge on Chemometric Competence among Students and Practitioners Using SEM–PLS
No full textThe advancement of digital technology and data driven analysis in the 21st century has driven a major transformation in science education. The integration of coding, artificial intelligence (AI), and deep learning requires strong computational and analytical thinking skills. One of the emerging disciplines addressing this need is chemometrics, a field that combines mathematics, statistics, and computer science to interpret scientific dataestablishing it as a key competence in modern scientific research and education. This study aims to analyze the relationships among perception (X1), knowledge (X2), and chemometric competence (X3) among students and practitioners, in order to identify the factors contributing to the enhancement of data analysis skills in AI based learning environments. Data were collected through an online survey using google forms with a seven point Likert scale, involving respondents from D4, S1, S2, S3, practitioners. The data were analyzed using structural equation modeling–partial least squares (SEM–PLS). Results indicate that all constructs met the criteria for convergent validity (loading factor > 0.70; AVE > 0.50) and reliability (Cronbach’s alpha, Composite Reliability > 0.70). The AVE values ranged from 0.713 to 0.924, with several indicators in X3 showing VIF > 10, suggesting redundancy. The findings demonstrate that perception and knowledge significantly influence chemometric competence, emphasizing the urgency of integrating chemometrics into science education curricula to strengthen AI based analytical literacy
Analysis of the Public Satisfaction Index toward The Website of The Teluk Wondama Regency Government, West Papua, Indonesia
No full textBackground. Although the official website of the Teluk Wondama Regency Government has been developed since 2018 as part of the implementation of e-government, several issues continue to hinder its effectiveness as a digital public service platform. Users frequently report an unattractive user interface, outdated information, and slow system performance. In addition, the limited availability of skilled human resources in information technology has contributed to inadequate website management and maintenance. These conditions indicate a gap between the intended role of the website as an electronic public service medium and the actual quality perceived by the community. Purpose. This study aims to analyze the quality of the official website of the Teluk Wondama Regency Government and to measure the Public Satisfaction Index based on the three main dimensions of the WebQual 4.0 model: Usability Quality, Information Quality, and Service Interaction Quality. Method. This research employed a descriptive quantitative approach. Data were collected through a Google Form questionnaire distributed to 88 respondents. The data were analyzed using descriptive statistical techniques based on the WebQual 4.0 framework (Barnes & Vidgen, 2001) to assess users’ perceptions of the website’s quality. Results. The findings show that the average score for Usability Quality was 3.74, Information Quality was 3.72, and Service Interaction Quality was 3.73 on a five-point Likert scale. Overall, these results indicate that the website is generally perceived as being of good quality by its users. However, several shortcomings were identified, particularly with regard to content freshness, system performance stability, and the responsiveness of interactive features. Conclusion. The official website of the Teluk Wondama Regency Government (https://wondamakab.go.id) has fulfilled its basic function as a digital information service platform. Nevertheless, further optimization is required, especially in improving UI/UX design, ensuring regular content updates, and enhancing the quality of interactive services. Moreover, strengthening the technical competencies of local government human resources is essential to improve the overall effectiveness of e-government services in Teluk Wondama.
Penguatan Etika Kerja dan Budaya Kerja Digital dalam Meningkatkan Kualitas Layanan Berbasis Teknologi Informasi di Kecamatan Marga Punduh
No full textThis study aims to analyze the role of work ethics and digital work culture in improving the quality of information technology-based public services in Marga Punduh District, Pesawaran Regency. In the midst of the digital transformation of the public sector, challenges arise not only from technical aspects such as infrastructure and applications, but also from the readiness of human resources, especially in internalizing ethical values and work patterns that are adaptive to technology. This study uses a qualitative descriptive approach with a case study strategy. Data were collected through in-depth interviews, participatory observation, and document analysis, then analyzed using thematic methods. The results of the study show that although the adoption of digital channels such as SIPDeskel and WhatsApp have been officially implemented, there are no clear internal regulations regarding digital ethics, personal data protection, and online service standards. The digital literacy of the apparatus is still limited and most employees have not received formal training related to the use of information systems. Digital work culture has also not been formed systematically; online collaboration and responsiveness are still individual and not standardized. This study offers novelty in emphasizing the importance of a value approach in the digital transformation of the public sector. Digital work ethics and technology-based work culture are not just complements, but the main foundations for ensuring the success and sustainability of digital public services. Therefore, digital public service reform needs to start from strengthening the values and behavior of the apparatus, so that technology can be utilized optimally, ethically, and oriented towards the interests of the community.Penelitian ini bertujuan untuk menganalisis peran etika kerja dan budaya kerja digital dalam meningkatkan kualitas pelayanan publik berbasis teknologi informasi di Kecamatan Marga Punduh, Kabupaten Pesawaran. Di tengah transformasi digital sektor publik, tantangan tidak hanya muncul dari aspek teknis seperti infrastruktur dan aplikasi, tetapi juga dari kesiapan sumber daya manusia, khususnya dalam menginternalisasi nilai-nilai etis dan pola kerja yang adaptif terhadap teknologi. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan strategi studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi partisipatif, dan analisis dokumen, kemudian dianalisis dengan metode tematik. Hasil penelitian menunjukkan bahwa meskipun adopsi kanal digital seperti SIPDeskel dan WhatsApp resmi telah diterapkan, belum terdapat regulasi internal yang jelas mengenai etika digital, perlindungan data pribadi, dan standar layanan daring. Literasi digital aparatur masih terbatas dan sebagian besar pegawai belum mendapatkan pelatihan formal terkait pemanfaatan sistem informasi. Budaya kerja digital juga belum terbentuk secara sistemik; kolaborasi dan responsivitas daring masih bersifat individual dan tidak terstandarisasi. Penelitian ini menawarkan novelty dalam menekankan pentingnya pendekatan nilai dalam transformasi digital sektor publik. Etika kerja digital dan budaya kerja berbasis teknologi bukan sekadar pelengkap, melainkan fondasi utama untuk menjamin keberhasilan dan keberlanjutan layanan publik digital. Oleh karena itu, reformasi pelayanan publik digital perlu diawali dari penguatan nilai dan perilaku aparatur, agar teknologi dapat dimanfaatkan secara optimal, etis, dan berorientasi pada kepentingan masyarakat
Integrasi Big Data Dan Data Science Dalam Tata Kelola Keuangan Daerah: Pembelajaran Dari Kota Bandung
No full textABSTRACT
Regional budget planning is a crucial pillar of public financial governance at the local level, yet it often faces uncertainty due to fluctuations in regional own-source revenue, changes in central fiscal policies, and non-linear spending dynamics. Inaccurate projections may lead to budget deficits, inefficient expenditures, or even public resource waste. This study aims to analyze the potential application of Data Science methods—particularly regression and time series forecasting—to develop predictive models capable of more accurately estimating revenue and expenditure realization for the Bandung City Government. Secondary data were collected from the Directorate General of Fiscal Balance (DJPK), Central Bureau of Statistics (BPS), and Bandung’s Open Data portal, covering historical Regional Revenue and Expenditure Budgets (APBD), budget realization records, macroeconomic indicators (such as inflation, economic growth, and unemployment rates), and demographic data. By analyzing historical patterns and identifying key determinants of budget performance, the model is designed to generate realistic projections and data-driven policy recommendations. Results indicate that the Data Science approach enhances budget planning precision, minimizes deviation risks, and supports more transparent and accountable decision-making. This research is expected to serve as a foundation for digital transformation in regional financial management, while also promoting budget efficiency and responsiveness to actual community needs. Ultimately, integrating predictive analytics into fiscal planning can strengthen governance, optimize resource allocation, and improve public service delivery at the local government level.
Keywords: Data Science, budget prediction, regional finance, Bandung City, planning.
ABSTRAK
Perencanaan anggaran daerah merupakan pilar penting dalam tata kelola keuangan publik di tingkat lokal, namun seringkali dihadapkan pada ketidakpastian akibat fluktuasi pendapatan asli daerah, perubahan kebijakan fiskal pusat, serta dinamika belanja yang tidak selalu linier dengan rencana awal. Ketidakakuratan proyeksi dapat berdampak pada defisit anggaran, inefisiensi belanja, atau bahkan pemborosan sumber daya publik. Penelitian ini bertujuan menganalisis potensi penerapan metode Data Science—khususnya teknik regresi dan time series forecasting—untuk membangun model prediktif yang mampu memperkirakan realisasi pendapatan dan belanja Pemerintah Kota Bandung secara lebih akurat. Data sekunder dikumpulkan dari Direktorat Jenderal Perimbangan Keuangan (DJPK), Badan Pusat Statistik (BPS), dan portal Open Data Kota Bandung, mencakup APBD historis, realisasi anggaran, indikator ekonomi makro (seperti inflasi, pertumbuhan ekonomi, dan tingkat pengangguran), serta data demografi. Melalui analisis pola historis dan identifikasi variabel penentu kinerja anggaran, model ini dirancang untuk memberikan proyeksi realistis dan rekomendasi kebijakan berbasis data. Hasilnya menunjukkan bahwa pendekatan Data Science mampu meningkatkan presisi perencanaan anggaran, meminimalkan risiko deviasi, dan mendukung pengambilan keputusan yang lebih transparan dan akuntabel. Penelitian ini diharapkan menjadi dasar transformasi digital dalam pengelolaan keuangan daerah, sekaligus mendorong efisiensi dan responsivitas anggaran terhadap kebutuhan riil masyarakat.
Kata kunci: Data Science, prediksi anggaran, keuangan daerah, Kota Bandung, perencanaan
THE QUALITY OF GOVERNMENT REGULATIONS ON COMPANY OPERATIONAL EFFICIENCY: THE MEDIATING ROLE OF PUBLIC SERVICES IN THE BUSINESS READY INDEX
No full textAbstract
The quality of government regulation is a key factor in creating a conducive business climate and improving corporate operational efficiency. However, the effectiveness of regulation is not only determined by the quality of its normative design, but also depends heavily on the performance of public services as a mechanism for policy implementation. This study aims to analyze the effect of the quality of government regulations on the operational efficiency of companies by placing public services as a mediating variable in the Business Ready Index (B-READY) framework developed by the World Bank. This study uses a quantitative approach by utilizing secondary data from B-READY in 2024 covering 50 countries. Data analysis was conducted using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method to test the direct and indirect relationships between variables. The results of the study indicate that regulatory quality has a positive and significant effect on public service performance, and that public services have a positive and significant effect on corporate operational efficiency. Furthermore, public services are proven to significantly mediate the relationship between regulatory quality and operational efficiency. These findings indicate that quality regulation does not automatically improve operational efficiency without the support of effective, integrated, and responsive public services. Substantively, this study confirms that public services are a key mechanism that translates regulations from the normative level into actual operational practices. The policy implications of this study emphasize the importance of regulatory reform integrated with strengthening public service capacity and digital transformation of government to improve business competitiveness and national economic performance. This research contributes to the development of public policy literature by enriching the conceptual model of the relationship between regulatory quality, public services, and operational efficiency from the perspective of the B-READY.
Keywords: Regulatory quality; public services; operational efficiency; B-READY; SEM-PLSThis study examines the effect of government regulatory quality on firms’ operational efficiency, with public services as a mediating variable, within the Business Ready Index (B-READY) framework. Using secondary data from 50 countries in the 2024 B-READY dataset, the study applies Structural Equation Modeling–Partial Least Squares (SEM-PLS) to test direct and indirect relationships among variables. The findings show that regulatory quality positively and significantly influences public service performance, which in turn significantly improves firms’ operational efficiency. Moreover, public services are found to significantly mediate the relationship between regulatory quality and operational efficiency. These results underscore the importance of strengthening public service delivery and digital governance to enhance business performance and national competitiveness
THE EMPOWERING THE YOUNG GENERATION THROUGH THE TOURISM AMBASSADOR COMPETITION TO ENHANCE THE TOURISM SECTOR AND STIMULATE NEW ECONOMIC GROWTH IN LEBAK REGENCY
No full textThe tourism sector plays a crucial role in Indonesia's economy, including in Lebak Regency. Despite its abundant natural and cultural tourism potential, this sector has yet to be fully optimized. One effective strategy to strengthen the tourism sector is by engaging the younger generation in the development and promotion of tourist destinations. The Tourism Ambassador Competition serves as an effective means to cultivate a generation that is both aware of and capable of promoting their region’s tourism potential. This study aims to analyze the role of the Tourism Ambassador Competition in youth empowerment and its impact on tourism sector growth and new economic revival in Lebak Regency. This research employs a qualitative approach using a case study method. Data were collected through interviews with competition organizers, Tourism Ambassador participants, and local communities. Additionally, observations of competition activities were conducted to obtain a more comprehensive understanding. The findings indicate that the Tourism Ambassador Competition has positively influenced young people's awareness and involvement in the tourism sector. Participants not only develop communication and promotional skills but also act as change agents in introducing local tourist destinations. Furthermore, the presence of Tourism Ambassadors contributes to local economic growth by increasing the number of visitors. The Tourism Ambassador Competition has proven to be an effective initiative in strengthening the role of the younger generation as pioneers in revitalizing tourism in Lebak Regency. Through capacity-building efforts for participants, the tourism sector can expand more rapidly, create new economic opportunities, and enhance the well-being of local communities
ANALISIS KUALITAS PELAYANAN PUBLIK DALAM MODEL SERVQUAL DI PUSKESMAS DUKUN KABUPATEN MAGELANG: PERSPREKTIF MASYARAKAT
No full textThis study aims to analyze the quality of public services as the Dukun Community Health Center in Magelang Regency using the SERVQUAL model as an evaluative approach to health service performance. The focus of the study is directed at measuring the gap between community expectations and perceptions of the five dimensions of service quality: tangible, reliability, responsiveness, assurance, and empathy, and their implications for strengthening local public service governance.The study uses a quantitative descriptive approach with a Likert scale questionnaire instrument (1-4). The sample was determined by the Slovin formula (n=100, e=5%).The analysis was carried out by combining the Community Satisfaction Index (IKM) method and SERVQUAL gap analysis referring to the Regulation of the Minister of Administrative and Bureaucratic Reform No. 14/2017. The results of the study indicate that all dimensions of service quality at the Dukun Health Center are still in the “Poor” category, with the largest gaps in the aspects of infrastructure, limited medical personnel, service waiting times, and low empathy and responsiveness of officers.These findings indentify the need for reformulation of service management strategies based on increasing resource capacity, as well empathetic communication training for health workers.Conceptually, this study contributes to expanding the application of the SERVQUAL model in rural areas and provides an empirical basis for improving community satisfaction-oriented health center governance.Penelitian ini bertujuan untuk menganalisis kualitas pelayanan publik di Puskesmas Dukun Kabupaten Magelang dengan menggunakan model SERVQUAL sebagai pendekatan evaluatif terhadap kinerja pelayanan kesehatan. Fokus penelitian diarahkan pada pengukuran kesenjangan antara harapan dan persepsi Masyarakat terhadap lima dimensi kualitas layanan tangible, reliability, responsiveness, assurance, dan empathy serta implikasinya terhadap penguatan tata Kelola pelayanan publik tingkat lokal. Penelitian menggunakan pendekatan deskriptif kuantitatif dengan instrument kuesioner skala Likert (1–4). Sampel ditentukan dengan rumus Slovin (n=100,, e=5%).Analisis dilakukan dengan mengombinasikan metode indeks kepuasan Masyarakat (IKM) dan analisis gap SERVQUAL mengacu pada Permen PAN-RB No.14/2017. Hasil penelitian menunjukkan bahwa seluruh dimensi kualitas pelayanan di Puskesmas Dukun masih berada pada kategori “Kurang Baik”, dengan gap terbesar pada aspek sarana prasarana, keterbatasan tenaga medis, waktu tunggu pelayanan, serta rendahnya empati dan responsivitas petugas.Temuan ini mengidentifikasikan perlunya reformulasi strategi manajemen pelayanan berbasis peningkatan kapasitas sumber daya, serta pelatihan komunikasi empatik bagi tenaga Kesehatan.Secara koseptual, penelitian ini berkontrubusi dalam memperluas penerapan model SERVQUAL pada konteks pelayanan Kesehatan publik di daerah perdesaan serta memberikan dasar empiris bagi peningkatan tata Kelola puskesmas yang berorientasi pada kepuasan Masyarakat