E-QIEN - Jurnal Ekonomi dan Bisnis
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    PERAN PROGRAM PELATIHAN DAN PENGEMBANGAN KERJA GUNA MENINGKATKAN KINERJA DAN PRODUKTIVITAS DI PT. SURYA PERTIWI NUSANTARA

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    ABSTRACT This research was conducted with the aim of knowing (1) the frequency of significant changes in performance and employee productivity at PT. Surya Pertiwi Nusantara before and before the implementation of training and development activities, (2) influence and development on the performance and productivity of employees at PT. Surya Pertiwi Nusantara. This research is a descriptive survey research. Data collection techniques were carried out through interviews, filling out questionnaires, observation and document studies. The data were analyzed using the Mc Nemar Change test to determine the significance of the changes. The results showed that (1) the frequency of significant changes in employee performance and productivity at PT. Surya Pertiwi Nusantara showed a significant change with low productivity of 1 person, no increase in productivity of 10 people, and no increase in productivity of 3 people, (2) there was a positive effect of training and development activities on employee performance and productivity at PT. Surya Pertiwi Nusantara is proven by the value of Sig. (2-tails) 0.006 < 0.05.  Abstrak Penelitian ini dilakukan dengan tujuan untuk mengetahui (1) frekuensi signifikansi perubahan kinerja dan produktivitas karyawan di PT. Surya Pertiwi Nusantara sebelum dan sesudah dilaksanakannya kegiatan pelatihan dan pengembangan, (2) pengaruh pelatihan dan pengembangan terhadap kinerja dan produktivitas karywan di PT. Surya Pertiwi Nusantara. Penelitian ini merupakan penelitian deskriptif survey. Teknik pengambilan data dilakukan melalui wawancara, pengisian angket, observasi dan studi dokumen. Data dianalisis menggunakan uji Mc Nemar Change untuk mengetahui signifikansi perubahan. Hasil penelitian menunjukkan bahwa (1) frekuensi signifikansi perubahan kinerja dan produktivitas karyawan di PT. Surya Pertiwi Nusantara menunjukkan perubahan yang cukup signifikan dengan perubahan dari produktivitas tinggi ke produktivitas rendah sejumlah 1 orang, perubahan dari produktivitas rendah ke produktivitas tinggi sejumlah 11 orang, tidak ada perubahan produktivitas tinggi sejumlah 9 orang, dan tidak ada perubahan produktivitas rendah sejumlah 3 orang, (2) terdapat pengaruh positif dari kegiatan pelathan dan pengembangan terhadap kinerja dan produktivitas karyawan di PT. Surya Pertiwi Nusantara dibuktikan dengan nilai Sig. (2-tailed)  0,006 < 0,05

    ANTESEDEN DAN KONSEKUENSI PENGGUNAAN MEDIA SOSIAL PADA PRODUK PRILAKU RAMAH LINGKUNGAN

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    This study examines and analyzes the model of personality traits on social media activities, which can affect the environmentally friendly behavior of fashion production. The partial least squares structural equation modeling (PLS SEM) technique was used to evaluate the internal and external measurement models with a sample size of 272. The results revealed that the most active personality traits on social media were extraversion, openness to experience, and friendliness. In addition, the active use of social media has a positive impact on optimizing the user\u27s environmentally friendly behavior and increasing user awareness of the product. This study combines the theory of personality traits and social media activity, to examine how consumers develop environmentally friendly behavior and environmental awareness in products.This study examines and analyzes the model of personality traits on social media activities, which can affect the environmentally friendly behavior of fashion production. The partial least squares structural equation modeling (PLS SEM) technique was used to evaluate the internal and external measurement models with a sample size of 272. The results revealed that the most active personality traits on social media were extraversion, openness to experience, and friendliness. In addition, the active use of social media has a positive impact on optimizing the user\u27s environmentally friendly behavior and increasing user awareness of the product. This study combines the theory of personality traits and social media activity, to examine how consumers develop environmentally friendly behavior and environmental awareness in products

    ANTESEDEN DAN KONSEKUENSI PENGKREASIAN NILAI WISATAWAN DOMESTIK DI INDONESIA BERBASIS PEMODELAN PLS-SEM

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    This study examines and analyzes the joy, love and positive surprise models, on consumers\u27 intention to co-create value and visit. The research was conducted using an online survey which was distributed to the target respondents. Data analysis was carried out using PLS SEM through SMART PLS software Version 3.3.2. The findings of this study offer several interesting managerial implications, providing meaningful implications for business practitioners and destination marketers to drive tourist emotions and intentions to create shared value effectively. In particular, it will motivate travelers to engage more in conversations about the destination and stimulate their positive emotions, including joy, love and positive surprise. Such emotional states and experiences are likely to produce favorable responses as postulated by the SOR model. In addition, practitioners can also offer gifts to tourists who share useful information that helps other tourists to visit the destination.This study examines and analyzes the joy, love and positive surprise models, on consumers\u27 intention to co-create value and visit. The research was conducted using an online survey which was distributed to the target respondents. Data analysis was carried out using PLS SEM through SMART PLS software Version 3.3.2. The findings of this study offer several interesting managerial implications, providing meaningful implications for business practitioners and destination marketers to drive tourist emotions and intentions to create shared value effectively. In particular, it will motivate travelers to engage more in conversations about the destination and stimulate their positive emotions, including joy, love and positive surprise. Such emotional states and experiences are likely to produce favorable responses as postulated by the SOR model. In addition, practitioners can also offer gifts to tourists who share useful information that helps other tourists to visit the destination

    ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI RETURN SAHAM (Studi Empiris pada Perusahaan Manufaktur Sektor Makanan dan Minuman di Bursa Efek Indonesia Periode 2018-2021)

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    This study aims to analyze Factors Affecting Stock Returns (Empirical Study on Manufacturing Companies in the Food and Beverage Sector on the Indonesia Stock Exchange 2018-2021 Period). The data used are secondary data obtained from the publication of the Indonesia Stock Exchange (IDX) website and the official website of each company. The analytical tool used in this study is multiple linear regression analysis (Multiple Linear Regression), by applying classical assumption testing and hypothesis testing. The results of this study indicate that partially, only the accounting profit has a positive and significant effect on stock returns. While the operating cash flow and return on equity have no significant effect on stock returns. Simultaneously, accounting profit, operating cash flow, and return on equity have a significant effect on stock returns.This study aims to analyze Factors Affecting Stock Returns (Empirical Study on Manufacturing Companies in the Food and Beverage Sector on the Indonesia Stock Exchange 2018-2021 Period). The data used are secondary data obtained from the publication of the Indonesia Stock Exchange (IDX) website and the official website of each company. The analytical tool used in this study is multiple linear regression analysis (Multiple Linear Regression), by applying classical assumption testing and hypothesis testing. The results of this study indicate that partially, only the accounting profit has a positive and significant effect on stock returns. While the operating cash flow and return on equity have no significant effect on stock returns. Simultaneously, accounting profit, operating cash flow, and return on equity have a significant effect on stock returns

    ANALISIS KEPUASAN ANGGOTA KOPERASI TERHADAP KUALITAS PELAYANAN PADA KOPERASI CREDIT UNION SUMBER SEJAHTERA KALIMANTAN SELATAN

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    Cooperative which means a joint venture (Anoraga and Widiyanti, 1997:38-39). Cooperatives are people\u27s economic institutions that encourage the people\u27s economy to increase people\u27s prosperity. Therefore, the focus of cooperatives is not only on products and services but also on their production, human resources, and the environment. Member satisfaction is the main factor that can make switching to another financial institution. Member satisfaction is one of the main goals of every institution. In this case, an important factor contributing to member satisfaction is service quality, which is recognized as the most important factor in member satisfaction. Member satisfaction depends on the quality of service desired. Based on the background of the problem, the formulation of the research problem is How is the Analysis of Cooperative Member Satisfaction on Service Quality at the Sumber Sejahtera Credit Union Cooperative, South Kalimantan?. The purpose of this study is to determine the satisfaction of cooperative members on service quality at the Sumber Sejahtera Credit Union Cooperative, South Kalimantan. The type of research used by the researcher is descriptive qualitative. According to Sugiyono (2016: 9) qualitative research methods are research methods used to examine the condition of natural objects where the researcher is the key instrument. In this study, the author uses an analytical technique, namely the customer satisfaction index (CSI). And the technique used in data collection is a questionnaire. The feasibility and reliability of the questionnaire will be measured using the validity and reliability test of the questionnaire, which data collection is online using the google form media. The study entitled "ANALYSIS OF COOPERATIVE MEMBERS\u27 SATISFACTION ON SERVICE QUALITY IN CREDIT UNION SUMBER SEJAHTERA, SOUTH KALIMANTAN" concluded that service quality has a significant effect on member satisfaction. From the research conducted, the implementation of service quality in the majority of Credit Union cooperatives has been carried out well and in accordance with the wishes and needs of consumers. It is evident that the average respondent gives a high score on the scale of the answers provided. However, there are several elements that need to be considered by the company to be able to create consistency in customer satisfaction, such as increasing the parking area and improving sanitation and maintaining clean and fragrant toilets.Cooperative which means a joint venture (Anoraga and Widiyanti, 1997:38-39). Cooperatives are people\u27s economic institutions that encourage the people\u27s economy to increase people\u27s prosperity. Therefore, the focus of cooperatives is not only on products and services but also on their production, human resources, and the environment. Member satisfaction is the main factor that can make switching to another financial institution. Member satisfaction is one of the main goals of every institution. In this case, an important factor contributing to member satisfaction is service quality, which is recognized as the most important factor in member satisfaction. Member satisfaction depends on the quality of service desired. Based on the background of the problem, the formulation of the research problem is How is the Analysis of Cooperative Member Satisfaction on Service Quality at the Sumber Sejahtera Credit Union Cooperative, South Kalimantan?. The purpose of this study is to determine the satisfaction of cooperative members on service quality at the Sumber Sejahtera Credit Union Cooperative, South Kalimantan. The type of research used by the researcher is descriptive qualitative. According to Sugiyono (2016: 9) qualitative research methods are research methods used to examine the condition of natural objects where the researcher is the key instrument. In this study, the author uses an analytical technique, namely the customer satisfaction index (CSI). And the technique used in data collection is a questionnaire. The feasibility and reliability of the questionnaire will be measured using the validity and reliability test of the questionnaire, which data collection is online using the google form media. The study entitled "ANALYSIS OF COOPERATIVE MEMBERS\u27 SATISFACTION ON SERVICE QUALITY IN CREDIT UNION SUMBER SEJAHTERA, SOUTH KALIMANTAN" concluded that service quality has a significant effect on member satisfaction. From the research conducted, the implementation of service quality in the majority of Credit Union cooperatives has been carried out well and in accordance with the wishes and needs of consumers. It is evident that the average respondent gives a high score on the scale of the answers provided. However, there are several elements that need to be considered by the company to be able to create consistency in customer satisfaction, such as increasing the parking area and improving sanitation and maintaining clean and fragrant toilets

    PENGARUH PERSEPSI KEGUNAAN DAN PERSEPSI KEMUDAHAN TERHADAP KEPUTUSAN PEMBELIAN ONLINE SHOP TOKOPEDIA

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    Technological developments are increasing rapidly, encouraging industry players to innovate in the field of technology, one of which is online shopping transactions, namely Online shopping. There are many online shops present, one of which is Tokopedia. Tokopedia is still one of the online shops that are popular with consumers. This is inseparable from the role of consumers in purchasing decisions which are quite high. Purchasing decisions are one of the most important factors in marketing management because purchasing decisions are the basis for the birth of a purchase. And sampling by sampling technique, namely accidental sampling based on the formula proportion of sampling. Data collection includes observation, distribution of questionnaires and literature study. This study aimed to determine the effect of Perceived Usefulness and Perceived Convenience on the Buying Decision of the Tokopedia Online Shop. The research approach used in this study is a quantitative approach with a total sample of 100 respondents. Perceived usefulness has a significant and partially positive effect on purchasing decisions at Tokopedia. Perceived convenience has a significant and partially positive effect on purchasing decisions at Tokopedia. Adjusted R Square calculation results show that 46.9% of Purchasing decisions can be influenced by Perceived usefulness and Perceived Convenience.Technological developments are increasing rapidly, encouraging industry players to innovate in the field of technology, one of which is online shopping transactions, namely Online shopping. There are many online shops present, one of which is Tokopedia. Tokopedia is still one of the online shops that are popular with consumers. This is inseparable from the role of consumers in purchasing decisions which are quite high. Purchasing decisions are one of the most important factors in marketing management because purchasing decisions are the basis for the birth of a purchase. And sampling by sampling technique, namely accidental sampling based on the formula proportion of sampling. Data collection includes observation, distribution of questionnaires and literature study. This study aimed to determine the effect of Perceived Usefulness and Perceived Convenience on the Buying Decision of the Tokopedia Online Shop. The research approach used in this study is a quantitative approach with a total sample of 100 respondents. Perceived usefulness has a significant and partially positive effect on purchasing decisions at Tokopedia. Perceived convenience has a significant and partially positive effect on purchasing decisions at Tokopedia. Adjusted R Square calculation results show that 46.9% of Purchasing decisions can be influenced by Perceived usefulness and Perceived Convenience

    ANALISIS PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORECARD DI PT. RAVANA JAYA GRESIK

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    This research aimed to find out companies’ performance  by using the balanced scorecard method for 3 years (2018-2021). The research was qualitative and the population was PT. Ravana Jaya, while the data sources are primary and secondary. The method of data collection was carried out using a questionnaire and interview. The data analysis technique uses balanced scorecard analysis with four perspectives, namely: financial perspective, customer perspective, internal business process perspective, and growth and learning. Based on the research result, for 3 years (2018-2020), it showed that: 1) financial perspective on ROA and ROE indicators is categorized as good while Sales Growth is categorized as poor  due to some criteria which were given within the research. 2) Customer perspective shows that the indicators of the number of complaints, on time delivery and the level of customer satisfaction are categorized as good 3) Internal business process perspective shows that the company is able to overcome the number of customer complaints and the after-sales service indicators are categorized as good with the results of achieving service for customers. 4) Learning and growth perspectives on employee productivity as good and employee satisfaction are categorized while the employee retention rate is categorized as poorThis research aimed to find out companies’ performance  by using the balanced scorecard method for 3 years (2018-2021). The research was qualitative and the population was PT. Ravana Jaya, while the data sources are primary and secondary. The method of data collection was carried out using a questionnaire and interview. The data analysis technique uses balanced scorecard analysis with four perspectives, namely: financial perspective, customer perspective, internal business process perspective, and growth and learning. Based on the research result, for 3 years (2018-2020), it showed that: 1) financial perspective on ROA and ROE indicators is categorized as good while Sales Growth is categorized as poor  due to some criteria which were given within the research. 2) Customer perspective shows that the indicators of the number of complaints, on time delivery and the level of customer satisfaction are categorized as good 3) Internal business process perspective shows that the company is able to overcome the number of customer complaints and the after-sales service indicators are categorized as good with the results of achieving service for customers. 4) Learning and growth perspectives on employee productivity as good and employee satisfaction are categorized while the employee retention rate is categorized as poo

    Peluang dan Tantangan Penggunaan Blockchain Technology pada Perbankan Syariah di Indonesia

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    The rapid development of technology will have a significant impact on the use of Blockchain technology in Islamic Banking. The aim of this research to find out the opportunities and challenges facing Islamic banking when applying Blockchain technology. This study uses qualitative methods. Authors use secondary data obtained from nationally and internationally accredited published papers as well as credible media articles. The results of this study explain that there are three main aspects that are opportunities as well as challenges faced by Islamic banking in the use of Blockchain technology; First, the development of Blockchain companies in the financial sector demands that human resource conditions have a capable ability in managing Blockchain in Islamic banking. Second, increased internet penetration and transactions in Blockchain systems require equalization of the internet and enlarged blocksize. Third, there need to be specific regulations from Bank Indonesia and Otoritas Jasa Keuangan related to the use of Blockchain technology in Islamic Financial Institutions, the optimization of secure data governance, and the availability of audit mechanisms

    ANALISIS STRATEGI PEMASARAN DALAM MENINGKATKAN OMSET PENJUALAN PADA KEDAI TENTANG KITA MINUMAN COKELAT KEKINIAN KOTA SORONG

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    The purpose of this study was to analyze the marketing strategy in increasing sales turnover at the About Us Chocolate Drink Shop, Sorong City. The type of research conducted in this study was a qualitative descriptive analysis. This type of research is qualitative research with a SWOT analysis approach About Us Contemporary Chocolate Drinks in Sorong City consisting of strengths, namely price can be determined by yourself, strategic location, and availability of large parking lots. While the weaknesses are the unavailability of snacks, the lack of menu variants offered, and the promotions that have been carried out have not been fully maximized. Then opportunity (opportunity), namely the loyalty of loyal customers who visit (a good relationship), different variants of chocolate drinks. While the threat is that there are many new competitors and similar to the About Us Contemporary Chocolate Drinks shop, Sorong city. as a means to carry out promotions, and provide facilities in the form of Wifi and non-smoking areas so that consumers feel more comfortable while in the shop.The purpose of this study was to analyze the marketing strategy in increasing sales turnover at the About Us Chocolate Drink Shop, Sorong City. The type of research conducted in this study was a qualitative descriptive analysis. This type of research is qualitative research with a SWOT analysis approach About Us Contemporary Chocolate Drinks in Sorong City consisting of strengths, namely price can be determined by yourself, strategic location, and availability of large parking lots. While the weaknesses are the unavailability of snacks, the lack of menu variants offered, and the promotions that have been carried out have not been fully maximized. Then opportunity (opportunity), namely the loyalty of loyal customers who visit (a good relationship), different variants of chocolate drinks. While the threat is that there are many new competitors and similar to the About Us Contemporary Chocolate Drinks shop, Sorong city. as a means to carry out promotions, and provide facilities in the form of Wifi and non-smoking areas so that consumers feel more comfortable while in the shop

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    E-QIEN - Jurnal Ekonomi dan Bisnis
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