E-QIEN - Jurnal Ekonomi dan Bisnis
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PENGARUH KOMITMEN DAN DISIPLIN TERHADAP KINERJA KARYAWAN PT. BINTOMO PROPERTI INDONESIA
Get PDFThis study aims to determine the effect of commitment and work discipline on employee performance at PT. Bintomo Properti Indonesia. The research method used is descriptive verification with a quantitative approach, with the data sources used in this study are primary data and secondary data, namely questionnaires and bibliography. The research sample was 105 employees, using non-probability sampling technique. The analysis used is path analysis and hypothesis testing using t test and F test.
The results of this study indicate that the commitment variable based on the results of the questionnaire is obtained with a mean of 344.1, this shows that the average respondent\u27s answer is in the criteria of moderately agree, the work discipline variable based on the results of the questionnaire is obtained with a mean of 341.5, this shows that is in the criteria of moderately agree, the employee performance variable based on the results of the questionnaire is obtained with a mean of 340.4, this means that the average employee\u27s answers are in the criteria of moderately agree. The results of hypothesis testing there is a correlation between commitment and work discipline of 0.748, which means that there is a strong correlation. The results of the partial hypothesis test that commitment has a positive and significant effect on employee performance, work discipline has a positive and significant effect on employee performance. The results of the simultaneous hypothesis that commitment and work discipline simultaneously have a significant effect on employee performance. The r2 test for commitment and work discipline on employee performance obtained R Suare of 0.902, meaning that 90.2% of employee performance was influenced by these two variables, while 9.8% of employee performance was influenced by other variables not examined in this study
PEMBENTUKAN TEAMWORK DENGAN METODE OCAI (STUDI DESKRIPTIF PADA KARYAWAN PT XYZ PURWAKARTA)
Get PDFReferring to the years of service of PT XYZ employees, most of them have worked for 14.1 years. This shows that employees have high loyalty to the company. However, specifically for 2021, there are fluctuating customer complaints, and the most increased complaints occurred in June and November. This is due to the high employee turnover, so knowledge about the company\u27s operational processes is less controlled. Meanwhile, the recruitment of new employees begins in April, so they are still in the adjustment stage in June and November. Especially since the Covid-19 pandemic, there has been an increase in demand for spare parts. Thus, limited knowledge and high employee turnover will affect the frequency of customer complaints, especially regarding product quality. The level of employee loyalty and turnover is one indicator that shows the quality of these employees when working in a team. This descriptive study aims to provide an overview of the formation of a work team at PT XYZ using the OCAI (Organizational Culture Assessment Instrument) approach or method. This activity is one of the stages of preparing the Balanced Scorecard as a strategic evaluation tool to measure the company\u27s performance, especially from the perspective of growth and learning of the company\u27s human resources. This study shows that the current dominant character with what employees expect is the same: a results-oriented company. However, the contemporary leadership style that employees expect is different, whereas the current leadership is more aggressive and focused on results. In contrast, what employees expect is leadership that is a mentor and facilitator who always provides guidance. The current condition of employees is also different from what is expected, where management is characterized by competitive, high-level, and results management, while what is expected is management characterized by teamwork, agreement/consensus, and participation. Different things are also found in the current company adhesive and what employees expect; where currently, the things that can unite the company are formal regulations and policies, while employees expect loyalty, commitment, and mutual trust as company glue. The emphasis of the company\u27s current strategy on what employees expect is the same, namely emphasizing resilience and stability, efficiency and control, as well as smooth operation. The success criteria defined by the company today and what employees expect are the same, namely based on efficiency, reliable products and services, regular schedules, and low-cost production.Referring to the years of service of PT XYZ employees, most of them have worked for 14.1 years. This shows that employees have high loyalty to the company. However, specifically for 2021, there are fluctuating customer complaints, and the most increased complaints occurred in June and November. This is due to the high employee turnover, so knowledge about the company\u27s operational processes is less controlled. Meanwhile, the recruitment of new employees begins in April, so they are still in the adjustment stage in June and November. Especially since the Covid-19 pandemic, there has been an increase in demand for spare parts. Thus, limited knowledge and high employee turnover will affect the frequency of customer complaints, especially regarding product quality. The level of employee loyalty and turnover is one indicator that shows the quality of these employees when working in a team. This descriptive study aims to provide an overview of the formation of a work team at PT XYZ using the OCAI (Organizational Culture Assessment Instrument) approach or method. This activity is one of the stages of preparing the Balanced Scorecard as a strategic evaluation tool to measure the company\u27s performance, especially from the perspective of growth and learning of the company\u27s human resources. This study shows that the current dominant character with what employees expect is the same: a results-oriented company. However, the contemporary leadership style that employees expect is different, whereas the current leadership is more aggressive and focused on results. In contrast, what employees expect is leadership that is a mentor and facilitator who always provides guidance. The current condition of employees is also different from what is expected, where management is characterized by competitive, high-level, and results management, while what is expected is management characterized by teamwork, agreement/consensus, and participation. Different things are also found in the current company adhesive and what employees expect; where currently, the things that can unite the company are formal regulations and policies, while employees expect loyalty, commitment, and mutual trust as company glue. The emphasis of the company\u27s current strategy on what employees expect is the same, namely emphasizing resilience and stability, efficiency and control, as well as smooth operation. The success criteria defined by the company today and what employees expect are the same, namely based on efficiency, reliable products and services, regular schedules, and low-cost production
PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN KONSUMEN PENGGUNA TOKOPEDIA DI BANDAR LAMPUNG
Get PDFThe Covid-19 pandemic in 2020 limited people\u27s mobility so that they could not make purchases directly to the market. Various advantages of e-commerce make online shopping the main choice of the public in meeting their needs, one of which is Tokopedia. Tokopedia was hit by an issue related to a case of hacking user data in 2020 as reported by CNBC Indonesia.com. Tokopedia is faced with choices when shopping offline and online, including consumers can assess directly and see product rating reviews from other consumers. Based on reviews, there are still low ratings by consumers. This study aims to determine the effect of service quality and trust on consumer satisfaction of Tokopedia users. The population of this study was Tokopedia users living in Bandar Lampung, with a total sample of 110 respondents. The sample used in this study was non-probability sampling with purposive sampling technique. The analysis used in this study is a validity test, reliability test, multiple linear regression analysis, and hypothesis testing, namely the t test and coefficient of determination (R2) with the help of the SPSS 26 application program. The results of this study show that the variables of service quality and trust have a significant influence on consumer satisfaction.The Covid-19 pandemic in 2020 limited people\u27s mobility so that they could not make purchases directly to the market. Various advantages of e-commerce make online shopping the main choice of the public in meeting their needs, one of which is Tokopedia. Tokopedia was hit by an issue related to a case of hacking user data in 2020 as reported by CNBC Indonesia.com. Tokopedia is faced with choices when shopping offline and online, including consumers can assess directly and see product rating reviews from other consumers. Based on reviews, there are still low ratings by consumers. This study aims to determine the effect of service quality and trust on consumer satisfaction of Tokopedia users. The population of this study was Tokopedia users living in Bandar Lampung, with a total sample of 110 respondents. The sample used in this study was non-probability sampling with purposive sampling technique. The analysis used in this study is a validity test, reliability test, multiple linear regression analysis, and hypothesis testing, namely the t test and coefficient of determination (R2) with the help of the SPSS 26 application program. The results of this study show that the variables of service quality and trust have a significant influence on consumer satisfaction
PENGARUH BRAND EQUITY TERHADAP KEPUTUSAN PEMBELIAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI PADA DEALER PT. HASJRAT TOYOTA DI KOTA TERNATE
Get PDFThis study aims to determine the effect of brand equity on the Toyota car purchase decision process, also to determine the effect of consumer satisfaction on the Toyota car purchase decision process and to find out that the consumer satisfaction variable as a moderating variable can strengthen or weaken the brand equity relationship to Toyota car consumer purchasing decisions in Ternate City. . Using the SmartPls type of research with 90 respondents, the results of the research on brand equity variables have a positive and significant effect on purchasing decisions. The variable of consumer satisfaction has a positive and significant effect on purchasing decisions and consumer satisfaction can moderate brand equity on purchasing decisions, which means that customer satisfaction significantly moderates the influence of brand equity on purchasing decisions.
in Ternate City.This study aims to determine the effect of brand equity on the Toyota car purchase decision process, also to determine the effect of consumer satisfaction on the Toyota car purchase decision process and to find out that the consumer satisfaction variable as a moderating variable can strengthen or weaken the brand equity relationship to Toyota car consumer purchasing decisions in Ternate City. . Using the SmartPls type of research with 90 respondents, the results of the research on brand equity variables have a positive and significant effect on purchasing decisions. The variable of consumer satisfaction has a positive and significant effect on purchasing decisions and consumer satisfaction can moderate brand equity on purchasing decisions, which means that customer satisfaction significantly moderates the influence of brand equity on purchasing decisions.
in Ternate City
ANALISIS POTENSI USAHA TERNAK DOMBA UNTUK MENINGKATKAN KETAHANAN PANGAN MASA PANDEMI COVID-19 DI KECAMATAN PADANG BOLAK
Get PDFThis study aims to identify and analyze the potential for developing sheep in Padang Bolak District. The results showed that Padang Bolak District is an area that can be used as a center for sheep development, where the LQ value is 1.95942 with the economic density of sheep included in the rare category, namely 49.87 (< 50). The density of sheep farming in Padang Bolak District is still in the medium category, namely 0.74 (0.25-1). The density of sheep area is also included in the rare category of 4.72 while the availability of forage that can be produced by Padang Bolak District is 360,175 tons of dry matter per year. The sheep that can be produced based on the capacity of the Padang Bolak District are 2,466,777 ST. The results of the Carrying Capacity Index (IDD) assessment of Padang Bolak District are 1.00007, which means that this value is included in the critical area category so that the development of sheep with the LEISA concept cannot be developed in this sub-district.This study aims to identify and analyze the potential for developing sheep in Padang Bolak District. The results showed that Padang Bolak District is an area that can be used as a center for sheep development, where the LQ value is 1.95942 with the economic density of sheep included in the rare category, namely 49.87 (< 50). The density of sheep farming in Padang Bolak District is still in the medium category, namely 0.74 (0.25-1). The density of sheep area is also included in the rare category of 4.72 while the availability of forage that can be produced by Padang Bolak District is 360,175 tons of dry matter per year. The sheep that can be produced based on the capacity of the Padang Bolak District are 2,466,777 ST. The results of the Carrying Capacity Index (IDD) assessment of Padang Bolak District are 1.00007, which means that this value is included in the critical area category so that the development of sheep with the LEISA concept cannot be developed in this sub-district
INFLUENCE OF MOTIVATION, COMPETENCE AND COMPENSATION ON EMPLOYEE PERFORMANCE AT PT. WASKITA KARYA (PERSERO) TBK BENER DAM DEVELOPMENT PROJECT PACKAGE II IN KAB. PURWOREJO, CENTRAL JAVA
Get PDFThe results of this study indicate that: (1) Motivation has a direct effect on employee performance, which is indicated by the value of the regression coefficient is positive and the degree is significantly smaller than the standard significant degree. (2) Competence has a direct effect on employee performance, which is indicated by the value of the regression coefficient being positive and the degree is significantly smaller than the standard significant degree. (3) Compensation has a direct effect on employee performance, which is indicated by the value of the regression coefficient being positive and the degree of significance is smaller than the standard significant degree. (4) Competence motivation and compensation have a unidirectional effect on employee performance together or simultaneously, which is shown by the F arithmetic value which is greater than the F table value
PENGARUH STRATEGI PEMASARAN, FASILITAS OUTLET DAN HARGA TERHADAP KEPUASAN PELANGGAN STUDI KASUS PADA OUTLET DEAR SISTERS SIDOARJO
Get PDFThis study aims to determine the effect of marketing strategy, outlet facilities and prices on customer satisfaction. This research was conducted at the Dear Sisters outlet in Sidoarjo, East Java. The research method used in this research is descriptive by using quantitative methods. This study uses primary data, namely the distribution of questionnaires by taking respondents from the Dear Sisters outlet customers in the Sidoarjo branch, East Java. This study uses random sampling with a total of 50 respondents from Dear Sisters outlet customers. The analytical method used is multiple regression analysis which is processed using the SPSS application. The results of this study indicate that the marketing strategy variable has no effect on customer satisfaction, the outlet facility variable has a positive effect on customer satisfaction and the price variable has no effect on customer satisfaction. And the variables of marketing strategy, outlet facilities, and prices simultaneously affect customer satisfaction.This study aims to determine the effect of marketing strategy, outlet facilities and prices on customer satisfaction. This research was conducted at the Dear Sisters outlet in Sidoarjo, East Java. The research method used in this research is descriptive by using quantitative methods. This study uses primary data, namely the distribution of questionnaires by taking respondents from the Dear Sisters outlet customers in the Sidoarjo branch, East Java. This study uses random sampling with a total of 50 respondents from Dear Sisters outlet customers. The analytical method used is multiple regression analysis which is processed using the SPSS application. The results of this study indicate that the marketing strategy variable has no effect on customer satisfaction, the outlet facility variable has a positive effect on customer satisfaction and the price variable has no effect on customer satisfaction. And the variables of marketing strategy, outlet facilities, and prices simultaneously affect customer satisfaction
UMKM DIMASA PANDEMI COVID 19 BERDAMPAK PADA TEKNOLOGY DAN DIGITALISASI PADA PUSAT OLEH OLEH RAHMA DI DESA KENDALREJO
Get PDFThe impact of the industrial revolution 4.0 and the Covid-19 pandemic that occurred had an impact on the implementation of the digital economy, it also provided opportunities and challenges for the economic sector. In this study, we will review the application of the implementation of the digital economy to MSMEs, which can be an alternative solution to deal with these conditions. UMKM technology and digital business are defined as a type of venture involving the latest technology in its practices and development. The application of digital concepts in business development can create new business models, experiences and operational codes that will later help to influence consumerism in both products and services that are offered. From competition, networking and networking and are networked with umkm products advanced through classes and go international. This research is focused on UMKM in the culinary sector, namely a case study at the Rahma gift center in Kendalrejo Village which had previously been operating before the Covid-19 outbreak hit Indonesia.The impact of the industrial revolution 4.0 and the Covid-19 pandemic that occurred had an impact on the implementation of the digital economy, it also provided opportunities and challenges for the economic sector. In this study, we will review the application of the implementation of the digital economy to MSMEs, which can be an alternative solution to deal with these conditions. UMKM technology and digital business are defined as a type of venture involving the latest technology in its practices and development. The application of digital concepts in business development can create new business models, experiences and operational codes that will later help to influence consumerism in both products and services that are offered. From competition, networking and networking and are networked with umkm products advanced through classes and go international. This research is focused on UMKM in the culinary sector, namely a case study at the Rahma gift center in Kendalrejo Village which had previously been operating before the Covid-19 outbreak hit Indonesia
PERAN MOTIVASI KERJA SEBAGAI MEDIASI PENGARUH JOB INVOLVEMENT DAN SELF EFFICACY PADA KINERJA PEGAWAI DINAS SOSIAL KABUPATEN BANGKALAN
Get PDFA good HR management system is needed to help smooth the operational activities of the organization. Good human resource management can mobilize and manage the workforce so that they are able to carry out predetermined directions. Performance measurement is needed because it will benefit many parties and become a benchmark for evaluating employee performance. To achieve maximum results, of course, the organization will require the application of attitudes of job involvement and self-efficacy in the organization when working. The purpose of this study was to determine the effect of job involvement and self-efficacy on performance through motivation as a mediation. This research method uses quantitative methods. Statistical procedures for data analysis. The measuring instrument in this research is a questionnaire. The sample used in this study were 81 employees. This research was conducted at the Social Service Office of Bangkalan Regency. This study describes instrument test tools (validity and reliability), classical assumption test (normality and linearity), path analysis, hypothesis testing (t test and Sobel). The results of the study showed that there was a significant relationship between job involvement and self-efficacy variables on performance with motivation as a mediation.A good HR management system is needed to help smooth the operational activities of the organization. Good human resource management can mobilize and manage the workforce so that they are able to carry out predetermined directions. Performance measurement is needed because it will benefit many parties and become a benchmark for evaluating employee performance. To achieve maximum results, of course, the organization will require the application of attitudes of job involvement and self-efficacy in the organization when working. The purpose of this study was to determine the effect of job involvement and self-efficacy on performance through motivation as a mediation. This research method uses quantitative methods. Statistical procedures for data analysis. The measuring instrument in this research is a questionnaire. The sample used in this study were 81 employees. This research was conducted at the Social Service Office of Bangkalan Regency. This study describes instrument test tools (validity and reliability), classical assumption test (normality and linearity), path analysis, hypothesis testing (t test and Sobel). The results of the study showed that there was a significant relationship between job involvement and self-efficacy variables on performance with motivation as a mediation
ANALISIS IMPLEMENTASI PROGRAM KAMPUS MENGAJAR ANGKATAN 3 DALAM KEGIATAN MENGAJAR, ADAPTASI TEKNOLOGI DAN ADMINISTRASI PADA SEKOLAH DASAR NEGERI 1 MLANDANGAN
Get PDFEducation is important for humans because a basic human need knowledge learned to be applied in the needs of life that will be faced. The number of teachers or educators who are few and lack competence has resulted in uneven learning in Indonesia, coupled with the emergence of the Covid-19 pandemic which caused learning to be disrupted and constrained by circumstances that made it impossible to meet and gather so that time and space for learning became limited. Kemdikbudristek created Kampus Mengajar Program as an effort to make learning in Indonesia better. Kampus Mengajar Program has partner schools, which are places where participants of Kampus Mengajar Program are placed. Selected partner school was the State Elementary School 1 Mlandangan. The purpose of this study was to determine the implementation of Kampus Mengajar Program on teaching activities, technology adaptation and administration at placement partner schools, State Elementary School 1 Mlandangan. The research method used is qualitative. There is an Implementation Stage in Kampus Mengajar program activities in the form of an initial stage, preparation stage, implementation stage and final result stage. The final result of this research is the implementation of teaching activities, technology adaptation and administration at SDN 1 Mlandangan.Pendidikan merupakan hal yang penting bagi manusia karena merupakan kebutuhan dasar manusia akan ilmu yang dipelajari untuk diaplikasikan dalam kebutuhan hidup yang akan dihadapi. Jumlah guru ataupun tenaga pendidik yang sedikit dan kurang mempunyai kompetensi menyebabkan pembelajaran yang kurang merata di negara Indonesia, ditambah dengan munculnya pandemi Covid-19 yang menyebabkan pembelajaran terganggu dan terkendala oleh keadaan yang tidak memungkinkan untuk bertatap muka dan berkumpul sehingga waktu dan ruang untuk belajar menjadi terbatas. Kemdikbudristek membuat Program Kampus Mengajar sebagai upaya agar pembelajaran di Indonesia menjadi lebih baik. Program Kampus Mengajar ini terdapat sekolah mitra, yaitu tempat di mana anggota atau peserta dari Program Kampus Mengajar ini ditempatkan. Dalam penelitian ini sekolah mitra yang dipilih adalah Sekolah Dasar Negeri 1 Mlandangan. Tujuan penelitian ini untuk mengetahui penerapan atau implementasi Program Kampus Mengajar Angkatan 3 terhadap kegiatan mengajar, adaptasi teknologi dan administrasi pada sekolah mitra penempatan, yaitu pada sekolah dasar negeri 1 Mlandangan. Metode penelitian yang digunakan adalah kualitatif. Terdapat Tahap Pelaksanaan dalam kegiatan Program kampus mengajar berupa tahap awal, tahap persiapan, tahap pelaksanaan dan tahap hasil akhir. Hasil akhir dari penelitian ini terlaksananya implementasi kegiatan mengajar, adaptasi teknologi dan adminitrasi pada SDN 1 Mlandangan