Universitas Merdeka Malang

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    Pengaruh Kepuasan Kerja, Motivasi, dan Kompensasi terhadap Kinerja Karyawan PT. PNM Mekaar Cabang Malang

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    This research aims to describe job satisfaction, motivation, compensation and employee performance, analyze the influence of job satisfaction, motivation and compensation simultaneously on employee performance and analyze the influence of job satisfaction, motivation and compensation partially on employee performance. The sample in this study involved 60 employees. The data analysis technique uses multiple regression analysis. Job satisfaction, motivation and compensation simultaneously have an influence on employee performance according to the results of the analysis. It can be shown that when employees feel satisfied, their motivation to work is high and there is support with appropriate compensation from the company, it can improve employee performance. Simultaneously, job satisfaction, motivation and compensation influence employee performance. Partially, job satisfaction, motivation and compensation influence employee performance. When employees feel satisfied with their work, employees will carry out their work more optimally, thus increasing employee performance. Motivated employees will work with passion, have high focus, and are determined to achieve work targets, thereby increasing employee performance. Providing compensation that is felt to be comparable and fair to the workload that employees carry out tends to encourage them to provide good performance

    Pengaruh Kepemimpinan, Motivasi dan Kompensasi terhadap Kinerja Pegawai pada Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Cukai Malang

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    The author's background in conducting research is starting from every organization or agency in carrying out programs that are directed to always be efficient to achieve agency goals. Performance problems are certainly inseparable from the motivation of the leader of an organization and the process of results and usability, in this case work performance or achievement is the result of work in quality and quantity achieved by an employee in carrying out his duties in accordance with the responsibilities given to him. To create high performance, it is necessary to increase optimal work and be able to utilize the potential of human resources owned by employees in the Customs and Excise Service Office of the Middle Type Malang in order to create agency goals, so that it will make a positive contribution to agency development. In addition, agencies need to pay attention to various factors that can affect employee performance such as leadership, motivation and compensation. The research that the researchers did here was to use a quantitative approach. This research was conducted by the researchers at the Customs and Excise Service Office of the Middle Type of Customs and Excise Malang. In collecting the required data, researchers used several methods including questionnaires. While in the discussion used the SPSS application. From the results of research conducted by researchers at the Customs and Excise Supervision and Service Office of the Middle Type, it can be concluded that: the test results show that the variables of leadership and motivation affect employee performance. So to improve the performance of company or organization employees must first increase the value of leadership as a mentor and motivator, in the test. The results of the coefficient test reveal that the leadership variable is the dominant variable and influences employee performance so that it can be concluded that leadership is a more significant variable in influencing employee performance because leadership is a very important variable for companies or organizations

    Pengaruh Kepuasan Kerja, Motivasi Kerja Dan Komitmen Organisasi Terhadap Kinerja Pegawai Kantor Kencamatan Sukun Kota Malang

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    The effect of satisfaction, work motivation and organizational commitment is a measure ofthe level of job satisfaction with the type of work related to the nature of the work tasks thataffect employee performance. Something that can make the achievement of agency goalsis optimal work results, therefore the relationship between satisfaction, work motivation andorganizational commitment greatly influences employee performance. This study seeks toidentify the impact of the variables influence job satisfaction, work motivation andorganizational commitment jointly (simultaneously) and individually (partially) on theperformance of employees at the Sukun District office in Malang. The type of research usedin this research is quantitative. with primary data sources. The sampling technique in thisstudy is the saturated sample technique or census technique because the number ofemployees is small 55 employees. The data collection method in this research used a questionnaire and useda Likert scale. In this study the data analysis techniques used by the researchers weredescriptive statistical analysis and multiple linear regression analysis (F test, t test,coefficient of determination). In this study the data were processed using SPSS 28.0 ForWindows. There is a significant influence simultaneously or partially between leadershipstyle and work environment on employee performance in the results of this research andleadership style is more dominant in influencing the performance of employees in theSukun District office, Malang cit

    Pengaruh Kualitas Pelayanan Go-Food Terhadap Minat Beli Pelanggan Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Merdeka Malang

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    Buying interest from a customer of a brand, of course, there are certain things thatmake a consideration for someone who has a high enough buying interest or uses thebrand for their daily needs. This study aims to determine the effect of Go-Food servicequality on customer buying interest in students of the Faculty of Economics and Business,Merdeka University, Malang.This research is a quantitative research that has anindependent variable (X) Quality of service and the dependent variable (Y) PurchaseIntentiontangible (X1) The result of calculating t-count t-table is 3.608 1.660 and thesignificant value of tangible (X1) α 0.05. responsiveness (X2) has a partial effect onpurchase intention (Y), it can be seen from t-count 2.474 t-table 1.660 or significant α 0.05.the reliability of the T test shows that the result of t-test 1.915 from t-table which is 1.660.Assurance produces t-count 3.846 than t-table 1.660Based on these results, it can beinterpreted that the higher the assessment of the features owned by Go-Food (userfriendly), the responsiveness of good customer service, the ease of payment flows, and theguarantee of service, it will result in a high buying interest from students of the Faculty ofEconomics and Business, University of Merdeka Malang. 2. Based on the F and T tests, itshows that each variable in this study, namely X, namely tangible, responsiveness,reliability, and assurance, and the Y variable, namely buying interest, has an influence simultaneously (F) or simultaneously X has an effect on Y. The results of the Partial test(T) also show that each variable X separately (X1, X2, X3, and X4) has an influence onvariable

    Pengaruh Risiko Kredit, Risiko Pasar, Dan Risiko Likuiditas Terhadap Profitabilitas Perbankan Yang Terdaftar Di Bursa Efek Indonesia Periode 2019-2021

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    This study was conducted to test the effect of the variables Credit Risk (NPL), Market Risk(Beta), and Liquidity Risk (LDR) on the Profotability (ROA) of banking companies listed onthe IDX for the 2019-2021 period. The research method carried out is a quantitative methodwith a type of research using secondary data. The population in this study was 46 bankingcompanies listed on the Indonesia Stock Exchange with a research sample of 20 bankingcompanies that met the sampling criteria. The data analysis technique used in this study isa multiple linear regression test, a test used to measure dependent variables that areinfluenced by two or more variables. independent. Meanwhile, the classical assumptiontests used in this study include normality tests, multicholinearity tests, autocorrelation tests,and heterochedasticity tests. The results showed that Credit Risk (NPL) has a negativeand significant effect, Market Risk (BETA) has a negative and significant effect, LiquidityRisk (LDR) has an effect negative and insignificant to the Profitability (ROA) of bankingcompanies listed on the Indonesia Stock Exchange. The predictability of the threeindependent variables to the dependent variable ROA is 91%, while the remaining 9% isinfluenced by factors outside the research mode

    Pengaruh Stres Kerja, Budaya Organisasi dan Kepuasan Kerja terhadap Intensi Turnover Karyawan Study Kasus Karyawan Bank BRI Kantor Cabang Martadinata Malang

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    This study aims to determine how much influence Job Stress, Organizational Culture and Job Satisfaction have on Turnover Intention at Bank Bri Malang Martadinata Branch Office. The condition of the agency or company against the increase in Turnover Intention is influenced by factors of Job Stress, Organizational Culture and Job Satisfaction. The identification of the problem under study is to determine how much the Effect of Job Stress, Organizational Culture and Job Satisfaction Affects Employee Turnover Intention at Bank Bri Malang Martadinata Branch Office. The research method used in this research is quantitative descriptive analysis method, with sampling technique using saturated sampling. Data analysis using multiple linear regression analysis, F test and T test. The results of the discussion show that together Job Stress, Organizational Culture and Job Satisfaction have a significant effect on Employee Turnover Intention. Personally, Job Stress has a significant effect on Employee Turnover Intention and Organizational Culture and Job Satisfaction have no significant effect on Turnover Intention at Bank Bri Malang Martadinata Branch Office

    Pengaruh Viral Marketing, Celebrity Endorser, Harga, dan Service Quality melalui Minat Beli terhadap Keputusan Pembelian Pengguna Marketplace TikTok Shop

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    This research aims to investigate the effects of viral marketing, celebrity endorser, price, and service quality through purchase intention on the purchasing decisions of TikTok Shop marketplace users. The study was conducted due to the phenomenon of the increased online shopping activities of Indonesian society, which is not proportional to the growth of digitalization of SMEs due to the challenges of surviving in the digital ecosystem. However, TikTok Shop rapidly emerged as a prominent competitor among online shopping platforms in Indonesia. It offers a solution due to the TikTok video sharing algorithm that strongly supports products to go viral, complemented by product advertisements on TikTok featuring national and international celebrities, its competitive pricing and superior service quality, which are alleged to attract purchase interest and trigger purchasing decisions among the public. The research population consists of TikTok users who have made purchases on TikTok Shop. A non-probability sampling technique with purposive sampling was employed. The sample size followed Hair's theory, which suggests ten times the number of indicators, resulting in 220 respondents. Primary data was collected through an online questionnaire distributed across various social media communities. The results indicate that both directly and indirectly through purchase intention, all independent variables significantly influence the dependent variable. Based on these findings, it is recommended for SMEs to implement strategies such as viral marketing, celebrity endorsement, competitive pricing, and superior service quality to harness this potential and thrive within TikTok Shop, thereby advancing digitalization in Indonesia

    Pengaruh Budaya Organisasi, Karakter Individu Dan Pengembangan Karir Terhadap Kinerja Satuan Reserse Dan Kriminal Di Kepolisian Resor Kota Malang Kota

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    This research is motivated by the emergence of many crime cases that have recentlyoccurred in society, such as robbery, murder and sexual violence. The Police Institution isone of the agencies that plays an important role in handling crime cases that occur in thecommunity. It takes a good performance in overcoming this problem. Performance is acondition that must be informed to parties within an agency to determine the level ofachievement in carrying out work programs in accordance with the vision and missionthat exist within the agency. Performance plays an important role in the continuity of anorganization. This research was conducted to test whether there is an influence ofOrganizational Culture, Individual Character and Career Development on thePerformance produced by Satreskrim in Polresta Malang City. The population in thisstudy amounted to 71 members of the Malang City Police Criminal Investigation Unit. Thesample of this study used the slovin formula, so the sample was determined to be 60members of the criminal and detective units of the Malang Kota resort police. This studyused a quantitative approach and the data in this study were obtained throughquestionnaires that had been filled out by predetermined respondents. The data analysismethod used was multiple linear regression analysis, classical assumption test andhypothesis testing. The results of this study indicate that organizational culture and careerdevelopment have a positive but not significant effect on personnel performance andindividual character has a positive and significant effect on personnel performance. Theindividual character variable is a variable that has a dominant influence on theperformance produced by the Criminal Investigation Unit and the Malang Kota ResortPolice. Employee performance can be improved by optimizing existing character buildingprograms within the agenc

    Pengaruh Motivasi Dan Citra Destinasi Terhadap Keputusan Berkunjung Wisatawan Petik Apel Mandiri Kota Batu

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    Berwisata adalah salah satu pilihan terbaik mengurangi kejenuhan kesibukan sehari-hari. Kota Batu Jawa Timur adalah salah satu kota yang kaya akan tempat wisata, wisata buatan maupun wisata alam. Petik Apel Mandiri adalah satu dari destinasi wisata di Kota Batu. Dengan mengusung konsep wisata kebun, wisatawan dapat menikmati alam, mengkonsumsi langsung buah yang dipetik di kebun. Penelitian ini bertujuan untuk mengetahui pengaruh motivasi dan citra destinasi terhadap keputusan berkunjung wisatawan Petik Apel Mandiri Kota Batu. Penelitian menggunakan metode kuantitatif melalui penyebaran kuesioner. Sampel dipilih dengan metode purposive sampling diperoleh 97 responden melalui rumus Cochran. Teknik analisis data menggunakan analisis regresi linear berganda. Hasil penelitian menunjukkan motivasi dan citra destinasi berpengaruh positif dan signifikan terhadap keputusan berkunjung wisatawan ditunjukkan dengan hasil sebesar 72,5% dan motivasi adalah variabel paling berpengaruh positif dan signifikan terhadap keputusan berkunjung wisatawan Petik Apel Mandiri Kota Batu. Traveling is one of the best options to reduce the boredom of daily activities. Batu City, East Java is a city that is rich in tourist attractions, artificial tourism and natural tourism Petik Apel Mandiri is one of the tourist destinations in Batu City. By carrying out the concept of garden tourism, tourists can enjoy nature, directly consuming the fruit in the garden. This research aims to determine the influence of motivation and destination image on the decision to visit Batu City Petik Apel Mandiri tourists. The research uses quantitative methods through distributing questionnaires. The sample was selected using a purposive sampling method, obtaining 97 respondents using the Cochran formula. The data analysis technique uses linear multiple regression analysis. The results of the research show that motivation and destination image have a positive and significant influence on tourists' visiting decisions as shown by a result of 72.5% and motivation is the variable that has the most positive and significant influence on the visiting decisions of Petik Apel Mandiri tourists in Batu City

    Analisa Atraksi, Amenitas Dan Aksesibilitas Terhadap Kepuasan Pengunjung Di Desa Wisata Waturaka Ende-Nusa Tenggara Timur

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    Penelitian ini bertujuan untuk mengetahui analisa atraksi, amenitas dan aksesibilitas terhadap kepuasan pengunjung di Desa Wisata Waturaka. Populasi dalam penelitian ini adalah orang yang pernah berkunjung ke Desa Wisata Waturaka. Penelitian menggunakan metode kuantitatif dengan menyebarkan kuesioner kepada orang yang pernah berkunjung ke Desa Wisata Waturaka. Sampel yang digunakan sebanyak 99 responden dengan teknik pengambilan sampel yang digunakan adalah accidental sampling. Teknik analisis data yang digunakan adalah uji validitas, uji reliabilitas,uji asumsi klasik dan uji hipotesis. Hasil penelitian menunjukan bahwa variabel Atraksi, Amenitas dan Aksesibilitas secara bersama-sama atau simultan berpengaruh signifikan terhadap kepuasan pengunjung. Secara persial variabel atraksi dan aksesibilitas berpengaruh signifikan tetapi variabel amenitas tidak berpengaruh signifikan dan hasil penelitian menunjukan Atraksi merupakan variabel dominan terhadap kepuasan pengunjung. This study aims to determine the analysis of attractions, amenities and accessibility to visitor satisfaction in the Waturaka Tourism Village. The population in this study were people who had visited the Waturaka Tourism Village. The study used a quantitative method by distributing questionnaires to people who had visited the Waturaka Tourism Village. The sample used was 99 respondents with the sampling technique used was accidental sampling. The data analysis technique used is validity test, reliability test, classic assumption test and hypothesis test. The results of the study show that the variables Attractions, Amenities and Accessibility together or simultaneously have a significant effect on visitor satisfaction. Partially the attractions and accessibility variables have a significant effect but the amenity variables do not have a significant effect and the research results show that attractions are the dominant variable on visitor satisfaction

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