Electronic Journal Muhammadiyah University of Makassar
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The Effect of Work Flexibility and Work Environment on Job Satisfaction through Work–Life Balance among PLN Pinrang Employees
No full textDespite growing attention to work flexibility and work environment in human resource management literature, limited studies have simultaneously examined their direct and indirect effects on job satisfaction through work–life balance within public utility organizations. This study aimed to analyze the influence of work flexibility and work environment on job satisfaction, with work–life balance acting as a mediating variable among employees of PLN UP3 Pinrang–ULP Lakawan. The research employed a quantitative design using primary data collected through structured questionnaires distributed to all 64 employees using a census sampling technique. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 to evaluate both the measurement and structural models. The results indicated that work flexibility had a positive and significant effect on work–life balance and job satisfaction. Similarly, the work environment significantly influenced both work–life balance and job satisfaction. Furthermore, work–life balance showed a positive and significant effect on job satisfaction and partially mediated the relationships between work flexibility and job satisfaction as well as between work environment and job satisfaction. The model demonstrated strong explanatory power, with the structural model explaining a substantial proportion of variance in both work–life balance and job satisfaction. These findings highlight the importance of implementing flexible work arrangements and creating a supportive work environment to improve employees’ work–life balance and ultimately enhance job satisfaction. The study contributes to human resource management literature by providing empirical evidence from a public utility organizational context and offers practical implications for organizations seeking to improve employee well-being and organizational performance
Analyzing Switching Intention to Fintech-Based Crowdlending Services: A Push-Pull-Mooring Model
No full textThe rapid growth of financial technology has transformed financial services, particularly through fintech-based crowdlending platforms that offer alternatives to conventional banking. Despite their potential advantages, switching from traditional banks to crowdlending remains limited, even among digitally literate university students. Prior research has focused primarily on adoption intention, with limited attention to the combined roles of dissatisfaction, attractiveness, and behavioral constraints in shaping switching decisions. This study examined the determinants of switching intention to fintech-based crowdlending using the Push–Pull–Mooring framework. A quantitative design was employed, and primary data were collected through structured questionnaires from 267 undergraduate economics students at Universitas Muhammadiyah Yogyakarta, Indonesia. Data were analyzed using Partial Least Squares–Structural Equation Modeling to test measurement validity and structural relationships. The findings revealed that pull factors relative advantage, perceived security, and ease of use—positively and significantly influenced switching intention (β = 0.179; p < 0.01). Push factors, including dissatisfaction with pricing, service quality, and product features, showed no significant effect (β = −0.002; p > 0.05). Mooring factors, such as inertia, affective commitment, and perceived switching costs, exerted a significant negative influence (β = −0.166; p < 0.05). These results indicate that switching intention is driven more by perceived benefits of alternatives than by dissatisfaction, while psychological and transactional barriers remain critical constraints
The Impact of TikTok Social Media Utilization as a Promotional Tool on Revenue Growth of Micro, Small, and Medium Enterprises (MSMEs)
No full textThe rapid expansion of digital marketing has transformed how Micro, Small, and Medium Enterprises (MSMEs) promote products, particularly through short-video platforms such as TikTok. Despite widespread adoption, empirical evidence on how platform utilization contributes to income growth among local MSMEs remains limited. This study aimed to examine the effect of short-video social media utilization as a promotional strategy on MSME revenue growth in the Manakarra Beach area of Mamuju City, Indonesia. The research employed a quantitative correlational design using a cross-sectional approach. The population consisted of 50 MSME actors, and total sampling was applied. Primary data were collected through structured questionnaires measuring promotional intensity and income changes, and the data were analyzed using simple linear regression. The results showed that digital promotion through short-video content had a positive and statistically significant effect on MSME income (t = 2.688; p = 0.010 < 0.05). The regression coefficient indicated that increased promotional utilization contributed positively to revenue improvement, although the coefficient of determination (R² = 0.131) revealed that only 13.1% of income variation was explained by the model, with the remainder influenced by other business factors. These findings indicate that short-video social media functions as an effective complementary marketing instrument rather than a single determinant of business performance. This study contributes to digital marketing and MSME development literature by providing empirical evidence on the economic relevance of interactive promotional media and suggests that integrated marketing strategies and content optimization are essential for maximizing MSME revenue growth
Effectiveness of Online Physics Learning Platforms in Improving Students’ Learning Motivation
No full textThis study explores ongoing motivation challenges in junior high school physics, where abstract concepts and teacher-centered methods often diminish student engagement. It aims to compare six online learning platforms Google Classroom, Canvas, Padlet, Nearpod, Genially, and Kahoot! in boosting students’ physics motivation using the ARCS framework (Attention, Relevance, Confidence, Satisfaction). A quasi-experimental, non-equivalent group pretest–posttest design was conducted across six junior high schools in Ngada Regency, Indonesia, involving 120 eighth-grade students (one intact class per school). Motivation was assessed with a validated 20-item ARCS-based questionnaire on a five-point Likert scale, complemented by classroom observations and teacher interviews for contextual insights. Data analysis included descriptive statistics, assumption tests (normality and homogeneity), paired-sample t-tests, one-way ANOVA, and Tukey HSD post hoc analysis. Results revealed significant increases in motivation from pretest to posttest for all platforms (p < 0.001), suggesting that platform-supported physics instruction can effectively boost student motivation. Notably, motivational improvements varied significantly across platforms (F = 9.400, p < 0.001): interactive and gamified platforms, especially Kahoot! and Nearpod, yielded higher gains than more text- and task-focused platforms such as Google Classroom and Padlet. The unique contribution of this study lies in its systematic comparison of multiple platforms within the same grade level and physics topic in a non-urban setting, interpreted explicitly through ARCS. The findings highlight that interactivity and immediate feedback are crucial for motivating students and offer evidence-based guidance for physics teachers and schools in choosing and integrating digital platforms to create more motivationally engaging instruction and professional development for technology-enhanced physics education
ANALYSIS OF THE INACBG-S INPATIENT CLAIM ADMINISTRATION PROCESS BETWEEN GENERAL HOSPITALS AND SPECIAL HOSPITALS IN 2024
No full textBackground: The administrative claim process within the National Health Insurance (JKN) system managed by BPJS Kesehatan continues to experience policy dynamics that directly impact hospital claim submission mechanisms. This study aims to analyze the pending inpatient INA-CBGs claim administration process between General Hospitals (RSU) and Specialized Hospitals (RSK) during the period from July to December 2024. Methods: This study employed a quantitative approach with a cross-sectional design. Data were analyzed using the Chi-Square statistical test to determine differences in the causes of pending claims based on hospital type. Results: The findings revealed that in RSU, the dominant cause of claim pendings was related to coding rules (78%), followed by service standards (45.4%) and administrative completeness (22.8%). In RSK, although the distribution pattern differed, these three factors remained the primary contributors to claim pendings. The Chi-Square test showed no significant difference between RSU and RSK regarding service standards (p = 0.5); however, significant differences were found in coding rules and administrative completeness (p = 0.001). Conclusion: These findings indicate that hospital type influences specific aspects of the pending claim administration process. Therefore, there is a need to enhance the quality of coders in RSU through training on INA-CBGs coding guidelines, and to improve the quality of administrative personnel in RSK by recruiting staff who meet the standard educational qualifications for hospital administration.
Hakikat Manusia dan Implikasinya bagi Pendidikan: Tinjauan Filosofi Pendidikan Islam (Kajian Literatur)
Full text linkThis study aimed to analyze the nature of humans and their relationship to education from a philosophical perspective, particularly within the framework of Islamic educational philosophy. Humans, as God’s creatures, were understood to possess intellectual, physical, and spiritual potential that needed to be developed holistically through education. In Islamic thought, education was not limited to the transmission of knowledge but also served as a means to cultivate moral integrity and spiritual character, enabling humans to fulfill their role as caliphs on earth. This research employed a literature study method by examining various relevant works to explore the concept of humanity and education in philosophy. The findings highlight that education is a lifelong process which integrates religious and intellectual values, and it is essential for shaping individuals who are responsible to God, society, and the environment
الرؤية الاقتصادية والشرعية للعملات الرقمية المشفرة:"البتكوين أنموذجا"
Full text linkشهدت السنوات الأخيرة ظهور العملات الرقمية المشفرة، وعلى رأسها "البتكوين"، التي أصبحت من أبرز الابتكارات في عالم المال والتكنولوجيا. هذه العملات، التي تعتمد على تقنيات مثل "البلوك تشين"، تجذب اهتمامًا متزايدًا من المستثمرين على مستوى العالم، نظرًا للفرص التي توفرها في مجالات الاستثمار والتحويلات المالية عبر الحدود. من الناحية الاقتصادية، يُنظر إلى البتكوين كأداة مبتكرة تتمتع بمزايا كبيرة مثل سرعة المعاملات وانخفاض التكلفة مقارنة بالأنظمة المالية التقليدية، بالإضافة إلى كونها وسيلة للتحوط ضد التضخم. ومع ذلك، فإن البتكوين يعاني من تقلبات شديدة في قيمته، مما يعرضه للمخاطر الاقتصادية. كما أن تزايد الاهتمام بالبتكوين يواجه تحديات تنظيمية من الحكومات، التي تسعى لتنظيم تداولاته ومنع استخدامه في الأنشطة غير المشروعة. أما من الناحية الشرعية، فقد أثار البتكوين جدلاً واسعًا في الأوساط الإسلامية. فبينما يرى البعض أنه لا يتعارض مع الشريعة الإسلامية من حيث المبدأ، يعتبره آخرون مخالفًا لبعض أحكام الشريعة مثل الربا أو الغرر بسبب التقلبات الحادة في قيمته وعدم وجود رقابة مركزية. لكن هناك من يرى أن استخدام البتكوين قد يكون مشروعًا إذا تم ضمن إطار قانوني وتنظيمي مناسب. بناءً على ذلك، يتطلب فهم الرؤية الاقتصادية والشرعية للعملات الرقمية المشفرة دراسة شاملة لتأثيراتها على النظام المالي المعاصر ومدى توافقها مع القيم والمبادئ الشرعية، مما يفتح المجال للنقاش حول كيفية التعامل مع هذه العملات في المستقبل
Efikasi Diri Mengajar Bahasa Inggris pada Calon Guru EFL setelah Menyelesaikan Mata Kuliah Microteaching
No full textEfikasi diri mengajar merupakan faktor psikologis penting yang memengaruhi kesiapan dan kinerja calon guru, khususnya dalam konteks praktik pengajaran bahasa Inggris di luar lingkungan penutur asli. Penelitian ini bertujuan untuk mengkaji tingkat efikasi diri mengajar bahasa Inggris pada calon guru EFL setelah menyelesaikan mata kuliah microteaching. Pendekatan kuantitatif dengan desain deskriptif digunakan dalam penelitian ini. Subjek penelitian terdiri atas 30 mahasiswa Program Studi Pendidikan Bahasa Inggris di Universitas Pekalongan yang telah menempuh mata kuliah microteaching. Data dikumpulkan menggunakan angket efikasi diri mengajar berisi 24 butir pernyataan yang mencakup enam dimensi efikasi diri, Selanjutnya, data dianalisis dengan teknik statistik deskriptif.
Kajian ini menunjukan hasil bahwa tingkat efikasi diri mengajar bahasa Inggris mahasiswa secara keseluruhan berada pada kategori tinggi (M = 97,03; SD = 8,63). Dimensi efikasi diri dengan skor tertinggi meliputi pembukaan dan penutupan pelajaran, kejelasan instruksi dan pemberian umpan balik, serta kesiapan dan kepercayaan diri untuk mengajar. Sementara itu, dimensi penggunaan bahasa Inggris sebagai bahasa pengantar memperoleh skor relatif lebih rendah, meskipun masih berada pada kategori sedang. Instrumen penelitian terbukti reliabel dengan koefisien Cronbach’s alpha sebesar 0,93, yang merefleksikan konsistensi internal yang sangat memadai. Temuan penelitian ini menunjukkan bahwa mata kuliah microteaching berperan efektif dalam meningkatkan efikasi diri mengajar calon guru EFL di Universitas Pekalongan, khususnya pada aspek pedagogis. Namun demikian, diperlukan penguatan lebih lanjut pada aspek penggunaan bahasa Inggris secara komunikatif sebagai bahasa pengantar di kelas. Penelitian ini memberikan implikasi pedagogis bagi pengembangan dan penyempurnaan desain mata kuliah microteaching dalam pendidikan calon guru bahasa Inggris.
Kata kunci: efikasi diri, microteaching, calon guru EF
The Influence of Product and Service Quality on Consumer Loyalty at Bone Star Wholesale Store in Sorong City
No full textCustomer loyalty remains a critical determinant of sustainability in the traditional retail sector, particularly in emerging regions where modern retail competition is intensifying. However, limited empirical studies have examined the determinants of loyalty in small-scale grocery businesses in Eastern Indonesia. This study investigates the effect of product quality and service quality on consumer loyalty at Bone Star Wholesale Store in Sorong City. Grounded in Signal Theory, product and service quality are conceptualized as positive signals that influence consumer trust and repeat purchase behavior. A quantitative approach was employed using purposive sampling, involving 102 customers. Data were analyzed using multiple linear regression. The findings reveal that both product quality (β = 0.525; p < 0.001) and service quality (β = 0.370; p < 0.001) have positive and significant effects on consumer loyalty, both partially and simultaneously. The model explains 66.7% of the variance in customer loyalty (Adjusted R² = 0.667), indicating strong predictive power. The results highlight that the synergy between reliable products and responsive service strengthens long-term customer relationships. The study contributes to the limited literature on traditional retail loyalty in developing regions and provides practical implications for small grocery businesses seeking to enhance customer retention through quality-based competitive strategies
PENGARUH MODEL PEMBELAJARAN KONTEKSTUAL TERHADAP HASIL BELAJAR IPS SISWA KELAS VIII DI SMP NEGERI 27 MAKASSAR
No full textPenelitian ini bertujuan untuk mengetahui : 1) Gambaran penerapan model pembelajaran kontekstual kelas VIII yang ada di SMP Negeri 27 Makassar, 2) Hasil belajar IPS Siswa di SMP Negeri 27 Makassar dalam penerapan modelpembelajaran kontekstual, 3) Pengaruh model pembelajaran kontekstual terhadap hasil belajar IPS Siswa di SMP Negeri 27 Makassar. Utuk mencapai tujuan tersebut, maka peneliti menggunakan metode kuantitaif dengan desain ex-post facto. Variabel dalam penelitian terdiri dari model pembelajaran kontekstual (variabel X) dan hasil belajar IPS (variabel Y). Teknik pengumpulan data menggunakan observasi, angket(kuesioner), dan dokumentasi. Adapun, teknik analisis data yang digunakan ialah analisis statistik deskriptif dan analisis statistik inferensial menggunakan bantuan SPSS 25. Hasil penelitian menunjukkan bahwa 1) Gambaran penerapan model pembelajaran kontekstual kelas VIII yang ada di SMP Negeri 27 Makassar berada padakategori “sangat tinggi” dengan indikator (a) Kontruktivisme; (b) Inkuiri atau menemukan; (c) Bertanya; (d) Masyarakat Belajar; (e) Pemodelan; (f) Refleksi dan (g)Penilaian autentik. 2) Hasil belajar IPS Siswa di SMP Negeri 27 Makassar dalam penerapan model pembelajaran kontekstual berada pada kategori “sangat tinggi” dengan indikator (1) aspek kognitif; (2) aspek afektif; dan (3) aspek psikomotor. 3) Terdapat pengaruh yang positif dan signifikan antara model pembelajaran kontekstual terhadap hasil belajar IPS Siswa di SMP Negeri 27 Makassar dengan nilai signifikan koefisien korelasi sebesar 0.691 yang berada pada kategori “tinggi