1,795 research outputs found
HUBUNGAN POLA ASUH ORANG TUA DENGAN PERILAKU SEKSUAL REMAJA DI SMK TEKNOLOGI MIGAS PEKANBARU
Get PDFRELATIONSHIP OF ASUH PARENT PATTERNS WITH SEXUAL BEHAVIOR IN ADOLESCENT IN SMK TECNOLOGY OIL AND GAS MIGAS
PEKANBARU TAHUN 2018
Lora Marlita,Yusmaharni,Putri Wulandini S, Erika Siswaty Zega
Program Studi D III Keperawatan
ABSTRACT
Sexual behavior is something that is considered to affect the behavior of self-esteem, parent-child relationships, the tendency to seek sexual sensation, the existence of a deviant peer, and the use of pornographic media. Sexual behavior also occurs, because of the physical changes that occur because of the active sex hormones in the body of a very large influence in the cause of sexual urges. Pattern of parenting is the pattern of interaction between the child and the parents include the fulfillment of physical needs ,and socialization of prevailing norms in the community so that children can live in harmony with their environment. The general purpose of Scientific Writing is To know how the relationship of parental parenting with sexual behavior in adolescents in SMK Tecnology Oil And Gas Pekanbaru, descriptive correlation research design. The research was conducted on June, 2018, the sample in this study were the students in SMK Tecnology Oil And Gas Pekanbaru amounted to 112 people. Research technique area (cluster) sampling. Chi-Square statistical test results obtained p value = 0.204> 0.05, it can be concluded there is no relationship Parenting Parenting With Sexual Behavior In Teenagers In SMK Tecnology Oil And Gas Pekanbaru 2018. Teenagers in SMK Tecnology Oil And Gas Pekanbaru, is expected to direct the association in a positive direction so that the tendency to engage in sexual behavior can be avoided such as following extracurricular activities, religious activities, youth, etc. in accordance with the interests of student talent.
Keywords : Patterns of Custody, Sexual Behavior
References : 21 references (2007-2017
FUNGSI PENGAWASAN DALAM MENINGKATKAN KEDISIPLINAN SANTRI PONDOK PESANTREN AL MUHSIN PUTRI METRO UTARA KOTA METRO
No full textABSTRAK
Upaya pengawasan kepada santri putri di pondok pesantren Al Muhsin
putri sesuai dengan peraturan serta pemberian sanksi dalam
meningkatkan kedisiplinan belum maksimal . Hal ini dilihat dari bentuk
permasalahan menyangkut berbagai bidang dari pengurus pondok
pesantren Al Muhsin dan santri pondok pesantren Al Muhsin putri .
Salah satu permasalahan sering timbul dari kurang optimal
ustadz/ustadzah dalam menyikapi perilaku pelanggaran santri pondok
pesantren Al Muhsin putri. Penegasan dalam melaksanakan aturan
haruslah di upayakan sebaik-baik mungkin agar bisa mencapai tujuan
peraturan dan memberikan efek jera kepada santri pondok pesantren Al
Muhsin putri untuk menaati peraturan yang sudah di rancang
sebagaimana mestinya. Karna tujuan dari peraturan dan sanksi ialah
untuk meningkatkan kedisiplinan santri pondok pesantren Al Muhsin
putri. Pelaksanaan peraturan serta sanksi untuk santri pondok pesantren
Al Muhsin putri yang melanggar sangat penting untuk bisa menjaga dan
menciptakan lingkungan sosial warga pondok pesantren Al Muhsin
putri.
Berdasarkan latar belakang masalah dapat di atas dapat di ambil
rumusan masalah tentang bagaimana Fungi Pengawasan dalam
Meningkatkan Kedisiplinan Santri Pondok Pesantren Al Muhsin Putri
Metro Utara Kota Metro. Adapun tujuan penelitian ini adalah untuk
mengetahui bagaimana Fungi Pengawasan dalam Meningkatkan
Kedisiplinan Santri Pondok Pesantren Al Muhsin Putri Metro Utara
Kota Metro sedangkan untuk metode penelitian penulis menggunakan
metode observasi,metode wawancara dan metode dokumentasi. Hasil penelitian yang penulis dapat disimpulkan bahwasannya Bentuk
perilaku tidak disiplin santri di Pondok Pesantren Al Muhsin Putri
didasari dengan berbagai bentuk dan pengaruh dan dalam
menanggapinya pengurus pondok harus memberikan ketegasan sanksi
sebagai bentuk pendisiplinan santri agar segala bentuk kualifikasi
pelanggaran tidak dilakukan maupun di ulangi oleh santri guna
memberikan pelajaran kepada santri yang lain sebagai himbauan agar
tidak melanggar aturan jika tidak ingin termendapatkan sanksi sesuai
dengan kualifikasi bobot pelanggarannya. Sesuai dengan manajerial
bagian kedisiplinan santri dari ibadah, pembelajaran,rukhtar atau
hafalan, kebersihan , kesehatan dan perizinan harus lebih teliti dan
bertanggung jawab guna akan mempengaruhi kedisipliann santri dalam
menaati peraturan di pondok pesantren Al Muhsin putri.
Kata Kunci : Pengawasan, disiplin, santri, pondok pesantren. ABSTRACT
Supervision efforts for female students at the Al Muhsin female Islamic
boarding school in accordance with regulations and the imposition of
sanctions to improve discipline have not been maximized. This can be
seen from the form of problems concerning various fields from the
management of the Al Muhsin Islamic boarding school and students of
the Al Muhsin female Islamic boarding school. One of the problems
often arises from the less than optimal ustadz / ustadzah in responding
to the behavior of violations by students of the Al Muhsin female
Islamic boarding school. Affirmation in implementing the rules must be
attempted as well as possible in order to achieve the objectives of the
regulations and provide a deterrent effect on students of the Al Muhsin
female Islamic boarding school to obey the regulations that have been
designed properly. Because the purpose of the regulations and sanctions
is to improve the discipline of students of the Al Muhsin female Islamic
boarding school. Implementation of regulations and sanctions for
students of the Al Muhsin female Islamic boarding school who violate
is very important to be able to maintain and create a social environment
for residents of the Al Muhsin female Islamic boarding school.
Based on the background of the problem above, the formulation of the
problem can be taken about how the Supervisory Function in Improving
the Discipline of Students at the Al Muhsin Putri Islamic Boarding
School, North Metro, Metro City. The purpose of this study is to
determine how the Supervisory Function in Improving the Discipline
of Students at the Al Muhsin Putri Islamic Boarding School, North Metro, Metro City, while for the research method the author uses the
observation method, interview method and documentation method.
The results of the study that the author can conclude are that the form
of undisciplined behavior of students at the Al Muhsin Putri Islamic
Boarding School is based on various forms and influences and in
responding to it, the boarding school administrators must provide firm
sanctions as a form of student discipline so that all forms of violation
qualifications are not carried out or repeated by students in order to
provide lessons to other students as an appeal not to violate the rules if
they do not want to be subject to sanctions according to the qualification
of the weight of the violation. In accordance with the management of
the discipline of students from worship, learning, rukhtar or
memorization, cleanliness, health and permits must be more careful and
responsible in order to influence the discipline of students in obeying
the rules at the Al Muhsin Putri Islamic Boarding School.
Keywords: Supervision, discipline, students, Islamic boarding school
Pengaruh Daya Tarik Wisata Dan Fasilitas Terhadap Kepuasan Wisatawan Coban Putri Kota Batu, Malang
Get PDFA waterfall that still has a beautiful environment and beautiful scenery is Coban Putri waterfall which is located in Batu City. Not only that, but this tour also provides tourist attractions that tourists can enjoy, such as flying fox, rock climbing, and camping ground. Tourist satisfaction is one of the factors that can affect the development of Coban Putri tourism in Batu City. This study aims to determine the effect of tourist attractions and facilities on tourist satisfaction. The author uses 99 respondents, namely tourists who have visited Coban Putri tourism in Batu City. In decision-making, the author uses quantitative research methods with a descriptive approach. The technique used in this research is to distribute questionnaires using a Likert scale. The results of this study indicate that: 1) tourist attraction affects tourist satisfaction; 2) tourist facilities influence tourist satisfaction; 3) tourist attraction and tourist facilities affect the satisfaction of visitors simultaneously
Perwatakan Tokoh Dalam Novel Putri Komodo Karya Michael Yudha Winarno
Get PDFImaginative literary works are the result of the wishful thinking of an author. The author describes a picture of a person's life through a novel. This research is entitled "Characteristics of the Characters in the Novel Putri Komodo by Michael Yudha Winarno". The problems described in this study are: (1) What is the character of the main character, the character of additional characters, (2) How does the author describe the character of the character in the novel Putri Komodo by Michael Yudha Winarno. This study aims to describe, and analyze: Characteristics in the novel Putri Komodo by Michael Yudha Winarno. The author uses the theory of character in prose fiction from Aminuddin (2014) and Burhan Nurgiyantoro (2012). This study uses a qualitative approach with a descriptive method. The data collection technique is hermeneutic technique. The data validity technique used triangulation technique. The data sources used are the entire contents of the novel Putri Komodo by Michael Yudha Winarno. The data taken in this study is the form of words and sentences that describe the character's character. The results of the research on the character of the character in the novel Putri Komodo by Michael Yudha Winarno, there is the character of the main character, namely Fanty, which is described by the author analytically (directly) and dramatic (indirectly). Additional characters Laila is described by the author analytically (directly), Rosa is described by the author analytically (directly), Mama is described by the author analytically (directly), Father is described by the author analytically (directly), Camelia, is described by the author analytically (directly), Sister Gracia the author is described analytically (directly), Grandma Ato is described by the author analytically (directly), Udis is described by the author analytically (directly), Pak Haji Sobari is described by the author analytically (directly)
Watak Tokoh dalam Novel Putri Komodo Karya Michael Yudha Winarno
No full textImaginative literary works are the result of the wishful thinking of an author. The author describes a picture of a person's life through novels. This research is entitled "The Character of the Character in the Novel Putri Komodo by Michael Yudha Winarno". The problems described in this study are: (1) What is the character of the main character, the character of additional characters, (2) How does the author describe the character of the character in the novel Putri Komodo by Michael Yudha Winarno. This study aims to describe, and analyze: Characteristics in the novel Putri Komodo by Michael Yudha Winarno. The author uses the theory of character in prose fiction from Aminuddin (2014) and Burhan Nurgiyantoro (2012). This study uses a qualitative approach with a descriptive method. The data collection technique is hermeneutic technique. The data validity technique used triangulation technique. The data sources used are the entire contents of the novel Putri Komodo by Michael Yudha Winarno. The data taken in this study is the form of words and sentences that describe the character's character. The results of the research on the character of the character in the novel Putri Komodo by Michael Yudha Winarno, there is the character of the main character, namely Fanty, which is described by the author analytically (directly) and dramatic (indirectly). Additional characters Laila is described by the author analytically (directly), Rosa is described by the author analytically (directly), Mama is described by the author analytically (directly), Father is described by the author analytically (directly), Camelia, is described by the author analytically (directly), Sister Gracia the author is described analytically (directly), Grandma Ato is described by the author analytically (directly), Udis is described by the author analytically (directly), Pak Haji Sobari is described by the author analytically (directly)
Desain Konstruksi Kapal Penumpang M.V Putri Hijau Penyebrangan Kecamatan Belawan-Desa Batang Serai
Get PDFABSTRACT
Construction is an activity to build facilities and infrastructure. In addition, construction can also be interpreted as buildings or infrastructure units in one or several areas. In the final project of Delta Liona Aritonang with the title Planning of Passenger Ship Design as a Means of Transportation in Batang Serai Village, the author has made a passenger ship design under the name M.V. Putri Hijau. The author has previously designed a line plan and general arrangement. The author's goal is to get construction calculations from the passenger ship M.V. Putri Hijau, get a construction profile picture on the passenger ship M.V. Putri Hijau.
Keywords : Ship Construction, M.V Putri Hijau, Construction Profil
ENABLING FAKTORS YANG HUBUNGAN DENGAN PERILAKU PENDOKUMENTASIAN ASUHAN KEPERAWATAN DI RSJ TAMPAN
Get PDF
Pendokumentasian asuhan keperawatan adalah proses pelaksanaan pencatatan asuhan keperawatan yakni dari pengkajian saat masuk sampai pasien dinyatakan sehat, diagnosis yang diangkatberdasarkan masalah yang ditemukan, perencanaan keperawatan, tindakan yang dilakukan serta evaluasi dari proses asuhan keperawatan yang diberikan. (Nursalam, 2007) Perilaku adalah semua kegiatan atau aktivitas manusia, baik yang dapat diamati langsung, maupun yang tidak diamati secara langsung, oleh pihak luar. Green (1980) mengemukaan bahwa perilaku dipengaruhi oleh tiga faktor yakni: faktor predisposing (pengetahuan, sikap tradisi, kepercayaan, sistem nilai yang dianut), faktor pemungkin (sarana dan prasarana), faktor penguat (sikap perilaku tokoh masyarakat, petugas, undang-undang,aturan). Tujuan penelitian untuk melihat enabling faktors (fasilitas dan beban kerja) yang hubungan dengan perilaku pendokumentasian asuhan keperawatan di RSJ Tampan. Jenis penelitian analitik dengan studi penampang, dengan populasi seluruh perawat RSJ tampan 93 orang, dengan teknik total sampling. Hasil Hasil penelitian di dapatkan 100% sarana pendokumentasian baik Hasil analisis hubungan antara beban kerja dengan pendokumentasian asuhan keperawatan diperoleh perawat yang memiliki beban kerja tidak sesuai dengan pendokumentasian kurang yakni 35 (67.3%), sedangkan perawat yang memiliki beban kerja sesuai dengan pendokumentasian baik yakni 26 (63.4%). Hasil penelitian di dapatkan sebahagian besar beban kerja perawat di RSJ Tampan adalah tidak sesuai 52 orang (55.9%). Dari hasil penelitian di RSJ Tampan diketahui bahwa sebagian besar perawat 50(53.8%) kurang melakukan pendokumentasian asuhan keperawatan. Hasil uji statistik didapatkan p value = 0.006 maka ada hubungan antara beban kerja dengan pendokumentasian asuhan keperawatan, OR= 3.569, artinya perawat yang memiliki beban kerja sesuai mempunyai peluang 4 kali untuk mendokumentasikan asuhan keperawatan dengan baik.
 
Character Characters in the Novel Putri Komodo by Michael Yudha Winarno
No full textImaginative literary works are the result of the wishful thinking of an author. The author describes a picture of a person's life through novels. This research is entitled "The Character of the Character in the Novel Putri Komodo by Michael Yudha Winarno". The problems described in this study are: (1) What is the character of the main character, the character of additional characters, (2) How does the author describe the character of the character in the novel Putri Komodo by Michael Yudha Winarno. This study aims to describe, and analyze: Characteristics in the novel Putri Komodo by Michael Yudha Winarno. The author uses the theory of character in prose fiction from Aminuddin (2014) and Burhan Nurgiyantoro (2012). This study uses a qualitative approach with a descriptive method. The data collection technique is hermeneutic technique. The data validity technique used triangulation technique. The data sources used are the entire contents of the novel Putri Komodo by Michael Yudha Winarno. The data taken in this study is the form of words and sentences that describe the character's character. The results of the research on the character of the character in the novel Putri Komodo by Michael Yudha Winarno, there is the character of the main character, namely Fanty, which is described by the author analytically (directly) and dramatic (indirectly). Additional characters Laila is described by the author analytically (directly), Rosa is described by the author analytically (directly), Mama is described by the author analytically (directly), Father is described by the author analytically (directly), Camelia, is described by the author analytically (directly), Sister Gracia the author is described analytically (directly), Grandma Ato is described by the author analytically (directly), Udis is described by the author analytically (directly), Pak Haji Sobari is described by the author analytically (directly).Karya satra imajinasi karena hasil dari angan-angan dari seorang pengarang. Pengarang menggambarkan gambaran kehidupan seseorang melalui noevl. Penelitian ini berjudul “Watak Tokoh Dalam Novel Putri Komodo Karya Michael Yudha Winarno”. Masalah yang dideskripsikan dalam penelitian ini yaitu: (1) Bagaimana watak tokoh utama, watak tokoh tambahan, (2) Bagaimana cara pengarang menggambarkan watak tokoh dalam novel Putri Komodo karya Michael Yudha Winarno. Penelitian ini bertuan untuk mendeskripsikan, dan menganalisis tentang: Perwatakan dalam novel Putri Komodo karya Michael Yudha Winarno. Penulis menggunakan teori watak dalam prosa fiksi dari Aminuddin (2014) dan Burhan Nurgiyantoro (2012). Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data yaitu teknik hermeneutik. Teknik keabsahan data menggunakan teknik triangulasi. Sumber data yang digunakan seluruh isi novel Putri Komodo karya Michael Yudha Winarno. Data yang diambil dalam penelitian ini adalah bentuk kata dan kalimat yang menggambarkan perwatakan tokoh. Hasil penelitian watak tokoh dalam novel Putri Komodo karya Michael Yudha Winarno ini terdapat watak tokoh utama yaitu Fanty digambarkan pengarang secara analiti (langsung), dan dramatik (tidak langsung). Tokoh tambahan Laila digambarkan pengarang secara analitik (langsung), Rosa digambarkan pengarang secara analitik (langsung), Mama digambarkan pengarang secara analitik (langsung), Bapa diganbarkan pengarang secara analiti (langsung), Kamelia, digambarkan pengarang secara analitik (langsung), Suster Gracia diganbarkan pengarang secara analitik (langsung), Nenek Ato digambarkan pengarang secara analitik (langsung), Udis digambarkan pengarang secara analitik (langsung), Pak Haji Sobari diganbarkan pengarang secara analitik (langsung)
PENGARUH MODEL PEMBELAJARAN MID TERHADAP KEMAMPUAN PENALARAN DAN REPRESENTASI MATEMATIS DITINJAU DARI GAYA KOGNITIF PESERTA DIDIK
No full textABSTRAK
Kemampuan penalaran matematis merupakan kegiatan suatu
proses atau suatu aktivitas berpikir untuk menarik kesimpulan atau
membuat suatu pernyataan baru yang benar berdasarkan pada
beberapa pernyataan yang kebenarannya telah dibuktikan atau
diasumsikan sebelumnya. Berdasarkan hasil pra penelitian
menunjukkan bahwa kemampuan penalaran dan representasi
matematis peserta didik SMP Islam Nurul Iman Lampung Timur
masih rendah, terlihat dalam proses penyelesaian masalah, siswa
kurang mampu dalam memahami maksud dari soal, tidak mengoreksi
kembali jawaban setelah mengerjakan soal dan tidak mencari
alternatif lain dari permasalahan soal tersebut. Untuk mengatasi
masalah tersebut, dilakukan penelitian dengan menggunakan model
Meaningful Intructional Design (MID).
Penelitian ini bertujuan untuk mengetahui adakah pengaruh
model pembelajaran Meaningful Intructional Design (MID) terhadap
kemampuan penalaran dan representasi matematis ditinjau dari gaya
kognitif peserta didik. Penelitian ini merupakan penelitian Quasy
Eksperimental Design. Populasi penelitian ini merupakan siswa kelas
VIII SMP Islam Nurul Iman Lampung Timur. Teknik pengambilan
sampel dengan cluster random sampling. Teknik pengumpulan data
yang digunakan adalah tes kemampuan penalaran matematis, tes
kemampuan representasi matematis dan angket gaya kognitif peserta
didik. Pengujian hipotesis menggunakan two way manova, dengan
taraf signifikan 5%. Sebelumnya dilakukan uji prasyarat yang meliputi
uji normalitas dan uji homogenitas. Pengolahan data ini menggunakan
bantuan SPSS 25 dan MS. Excel.
Hasil penelitian ini menunjukkan bahwa (1) Terdapat pengaruh
model pembelajaran Meaningful Intructional Design (MID) dan
model pembelajaran ekspositori terhadap kemampuan penalaran
matematis. Kemampuan penalaran matematis lebih baik dengan
menerapkan model Meaningful Intructional Design dibandingkan
dengan menerapkan model pembelajaran ekspositori. (2) Terdapat
pengaruh model pembelajaran Meaningful Intructional Design
(MID) dan model pembelajaran ekspositori terhadap kemampuan
representasi matematis. Kemampuan representasi matematis lebih
baik dengan menerapkan model Meaningful pembelajaran
ekspositori. (3) Terdapat pengaruh gaya kognitif terhadap kemampuan
penalaran matematis peserta didik. (4) Terdapat pengaruh gaya
kognitif terhadap kemampuan representasi matematis peserta didik.
(5) Tidak terdapat interkasi antara model pembelajaran Meaningful
iv
Intructional Design (MID), model pembelajaran ekspositori dan gaya
kognitif terhadap kemampuan penalaran matematis peserta didik. (6)
Tidak terdapat interkasi antara model pembelajaran Meaningful
Intructional Design (MID), model pembelajaran ekspositori dan gaya
kognitif terhadap kemampuan representasi matematis peserta didik.
Kata Kunci :
Meaningful Intructional Design (MID),
kemampuan penalaran matematis, kemampuan
representasi matematis, gaya kognitif.
v
ABSTRACT
Mathematical reasoning ability is a process or thinking activity
to draw conclusions or make a new statement that is true based on
several statements whose truth has been previously proven or
assumed. Based on the results of pre-research, it shows that the
reasoning and mathematical representation abilities of students at
Nurul Iman Islamic Middle School in East Lampung are still low, it
can be seen that in the problem solving process, students are less able
to understand the meaning of the questions, do not correct their
answers after working on the questions and do not look for other
alternatives. the problem with this matter. To overcome this problem,
research was conducted using the Meaningful Instructional Design
(MID) model.
This research aims to determine whether there is an influence of
the Meaningful Instructional Design (MID) learning model on
mathematical reasoning and representation abilities in terms of
students' cognitive styles. This research is a Quasy Experimental
Design research. The population of this study were students in class
VIII of Nurul Iman Islamic Middle School, East Lampung. The
sampling technique is cluster random sampling. The data collection
techniques used were mathematical reasoning ability tests,
mathematical representation ability tests and student cognitive style
questionnaires. Hypothesis testing uses two way MANOVA, with a
significance level of 5%. Previously, prerequisite tests were carried
out which included normality tests and homogeneity tests. This data
processing uses SPSS 25 and MS. Excel.
The results of this research show that (1) There is an influence of
the Meaningful Instructional Design (MID) learning model and the
expository learning model on mathematical reasoning abilities.
Mathematical reasoning abilities are better by applying the
Meaningful Instructional Design model compared to applying the
expository learning model. (2) There is an influence of the Meaningful
Instructional Design (MID) learning model and the expository
learning model on mathematical representation abilities.
Mathematical representation abilities are better by applying the
Meaningful model of expository learning. (3) There is an influence of
vi
cognitive style on students' mathematical reasoning abilities. (4)
There is an influence of cognitive style on students' mathematical
representation abilities. (5) There is no interaction between the
Meaningful Instructional Design (MID) learning model, expository
learning model and cognitive style on students' mathematical
reasoning abilities. (6) There is no interaction between the
Meaningful Instructional Design (MID) learning model, expository
learning model and cognitive style on students' mathematical
representation abilities.
Keywords: Meaningful Instructional Design (MID),
mathematical reasoning ability, mathematical
representation ability, cognitive styl
KEPUASAN PASIEN PESERTA BPJS DI RUANG RAWAT INAP RSUD PEKANBARU
Get PDFABSTRACT, Social Security Administering Agency (BPJS) is a social insurance provider institution so that with social security, the financial risks faced by a person, whether due to entering the productive age, experiencing illness, accidents, and even death, will be taken over by an institution that provides social security . Customer satisfaction is a major indicator of the standard of a health facility and is a measure of service quality. This study aims to determine the description of patient satisfaction BPJS participants RSUD Petala Bumi Riau Province 2016. This study uses a type of quantitative research with research design used the researcher is descriptive. This research was conducted at Inpatient Room of Petala Bumi Hospital Riau Province. The sample of this research is the participant of BPJS who visited the inpatient room of Petala Bumi Hospital Riau Province. The sample technique used was accidental sampling, with two weeks' working time. The research instrument used for this research is a questionnaire. Data processing includes editing, coding, processing, cleaning, and tabulating. The data analysis is done gradually including univariate analysis. The result of the research shows that patient satisfaction of BPJS inpatients is not satisfied as much as 22 respondents (55%). It is expected that this research can provide motivation to the hospital to improve the quality of service in treating BPJS patients without discriminating.
Key word : BPJS, Satisfaction
ABSTRAK, Badan Penyelenggara Jaminan Sosial (BPJS) merupakan lembaga penyelenggara jaminan sosial sehingga dengan adanya jaminan sosial, risiko keuangan yang dihadapi seseorang,baik itu karena memasuki usia produktif, mengalami sakit, mengalami kecelakaan, dan bahkan kematian, akan diambil alih oleh lembaga yang menyelenggarakan jaminan sosial. Kepuasan pelanggan adalah indikator utama dari standar suatu fasilitas kesehatan dan merupakan suatu ukuran mutu pelayanan. Penelitian ini bertujuan untuk mengetahui gambaran kepuasan pasien peserta BPJS RSUD Petala Bumi Provinsi Riau Tahun 2016. Penelitian ini menggunakan jenis penelitian kuantitatif dengan desain penelitian yang digunakan peneliti yaitu deskriptif. Penelitian ini dilakukan di Ruang rawat inap RSUD Petala Bumi Provinsi Riau. Sampel penelitian pada penelitian ini adalah pasien peserta BPJS yang berkunjung di ruang rawat inap RSUD Petala Bumi Provinsi Riau. Teknik sampel yang digunakan adalah accidental sampling, dengan waktu pengerjaan selama dua minggu. Instrumen penelitian yang digunakan untuk penelitian ini adalah berupa kuisioner. Pengolahan data meliputi editing, coding, processing, cleaning, dan tabulating. Analisa data dilakukan secara bertahap yang meliputi analisis univariat. Hasil penelitian didapat kan adalah kepuasan pasien peserta BPJS diruang rawat inap adalah tidak puas sebanyak 22 responden (55%). Diharapkan dengan penelitian ini dapat memberikan motivasi kepada rumah sakit agar meningkatkan kualitas pelayanan dalam merawat pasien BPJS tanpa membeda-bedakannya.
Kata Kunci : BPJS, Kepuasa
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