108 research outputs found
Streamlining Deposit: An OJS to Repository Plugin (Pitch)
No full textPitch for Stremlining Deposit: An OJS Plugin, presented by Stephann Makri
User-centred design in public transport: Discovering mobile user needs
No full textIn recent years, the design of mobile transportation apps has become a key area for cities and transport operators. However, less common is user research for the purpose of informing design. This paper reports findings from a mixed-method user study, which examined journey planning habits, usability of commercially available mobile transportation apps, and attitudes towards probabilistic recommendation (‘predictive’) digital journey planners. The study is part of a project aimed at incorporating a structured user-centred design process in the design of mobile apps for transportation,with study methodology intended to serve as an exemplar for future user-centred mobile app projects.Such a process is important for ensuring that transport apps are as successful as possible in meeting passenger needs. Findings will inform a later mobile app prototype, based on key design implications identified in the study: designing for distinct user groups, trust, user context, and adapting user research methods in transportation
Designing a semantic sketchbook to create opportunities for serendipity
No full textSerendipity is where unexpected circumstances and an insightful 'aha' moment result in a valuable outcome. We discuss how interactive systems can support the process of serendipity: from making new connections, to projecting and exploiting their potential value. We focus in particular on how technology can support reflection -- which is an important part of the serendipity process. By considering findings from a set of empirical studies and a set of design principles aimed at encouraging reflection, we present an early stage digital 'Semantic Sketchbook' which was designed with the aim of supporting reflection (as well as other aspects of the process of serendipity). We discuss how our 'Semantic Sketchbook' has the potential to create opportunities for serendipity and the next steps we intend to take in developing it and evaluating its success
A study of lawyers’ information behaviour leading to the development of two methods for evaluating electronic resources
No full textIn this thesis we examine the information behaviour displayed by a broad cross-section of
academic and practicing lawyers and feed our findings into the development of the
Information Behaviour (IB) methods - two novel methods for evaluating the functionality
and usability of electronic resources.
We captured lawyers’ information behaviour by conducting naturalistic observations, where we
asked participants to think aloud whilst using existing resources to ‘find information required for
their work.’ Lawyers’ information behaviours closely matched those observed in other disciplines
by Ellis and others, serving to validate Ellis’s existing model in the legal domain. Our findings also
extend Ellis’s model to include behaviours pertinent to legal information-seeking, broaden the
scope of the model to cover information use (in addition to information-seeking) behaviours and
enhance the potential analytical detail of the model through the identification of a range of
behavioural ‘subtypes’ and levels at which behaviours can operate.
The identified behaviours were used as the basis for developing two methods for evaluating
electronic resources – the IB functionality method (which mainly involves examining whether and
how information behaviours are currently, or might in future be, supported by an electronic
resource) and the IB usability method (which involves setting users behaviour-focused tasks, asking
them to think aloud whilst performing the tasks, and identifying usability issues from the think-
aloud data).
Finally the IB methods were themselves evaluated by stakeholders working for LexisNexis
Butterworths – a large electronic legal resource development firm. Stakeholders were recorded
using the methods and focus group and questionnaire data was collected, with the aim of
ascertaining how usable, useful and learnable they considered the methods to be and how likely
they would be to use them in future. Overall, findings were positive regarding both methods and
useful suggestions for improving the methods were made
Storytelling for Translational Research Impact
No full textTranslational research converts research knowledge into practical wisdom for a community (What is Translational Research, n.d.). Storytelling for translational research means that the researcher knows the audience, crafts a narrative, sticks to the plot, and imparts wisdom in a meaningful way – all elements of a good story from a good storyteller. In this hybrid panel and workshop, led by Stephann Makri and other members of the ASIS&T Research Engagement Committee, our successful researchers/storytellers will illustrate how a good translational research impact story is structured. Then, our storytelling experts will help participants craft their own research narratives to put translational research storytelling into practice for their own research stories. Dr. Kate McDowell, panelist and storytelling expert, teaches both storytelling and data storytelling courses, and is the 2022 recipient of the ASIS&T Outstanding Information Science Teacher Award. She states: “When research successfully translates into legislative or policy changes, it always comes down to a shared narrative experience. The story emerges in the dynamic interaction between the teller and the audience.” The aim of this session is to create confident storytellers.</p
This is what I’m doing and why: Reflections on a think-aloud study of digital library users’ information behaviour
No full textMany user-centred studies of digital libraries (DLs) include a think-aloud element and are usually conducted with the purpose of identifying usability issues related to the DLs used or understanding aspects of users‟ information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or reflect on this process. In this paper, we discuss and reflect on the decisions made when planning and conducting a think-aloud study of lawyers‟ interactive information behaviour. Our discussion is framed by Blandford et al.‟s PRET A Rapporter („ready to report‟) framework – a framework that can be used to plan, conduct and describe user-centred studies of DL use from an information work perspective
A Study of Legal Information Seeking Behaviour to Inform the Design of Electronic Legal Research Tools
No full textOur work is motivated by the desire to support digital library users in ?getting to grips? with electronic resources. More specifically we are motivated by the desire to support users in understanding how to use, and in which situations it is appropriate to use, particular digital library or electronic resources. This work focuses on lawyers as a specific category of user; Callister [5] highlights that lawyers been traditionally regarded as having poor research skills. Electronic research skills are no exception: Howland and Lewis [8] surveyed U.S. law firm librarians to examine the quality and extent of the electronic legal research skills of summer clerks and first-year associates. They found that these graduates were unable to efficiently or effectively research issues that appear routinely in actual legal cases and concluded that they were not efficient or cost-effective users of LexisNexis and Westlaw (the two biggest digital law libraries in terms of case, legislation and journal coverage). This was despite all of the students having received some training on how to use the libraries while in law school. Digital libraries have traditionally been regarded as difficult to use [4] and based on our contextual observations with academic lawyers, digital law libraries such as LexisNexis Professional and Westlaw are no exception. We believe that this difficulty of use contributes to the problems that lawyers face with electronic legal research. Furthermore, we argue that developing better research skills goes hand-inhand with developing an understanding of the electronic environments in which these skills must be practiced. Our current work is focused on gaining a better understanding of legal academics? and professionals? information seeking behaviour when using existing electronic resources. This understanding will then be used to inform the design of user-centred support tools for digital law libraries (and potentially the design of the libraries themselves)
Seeking Serendipity through Knowledge Organisation: Creating a Knowledge Infrastructure for Surprising, Meaningful Discoveries through Browsing
No full text<p>In the field of Human Information Interaction, research on search has often overshadowed that of browsing. This is despite the importance of browsing for supporting people when they don’t necessarily know what they’re looking for and its potential for facilitating surprising, meaningful discoveries as a result. New search paradigms, such as AI-facilitated dialogues and automated information synthesis approaches also threaten to steal the limelight from browsing as an important ‘serendipity engine.’ We should not let this happen; the Knowledge Organisation community has a vital role to play in supporting all forms of knowledge discovery, including browsing. In this session, I will first propose that the community already has the necessary ‘building blocks’ of knowledge organisation to better support the making of surprising, meaningful discoveries through browsing. We will then explore, through an interactive discussion and co-creation exercise, what might make connections surprising and meaningful and how to facilitate making them through better knowledge organisation. </p>
research with implications for the design of digital information environments
No full textThis debut curated ‘virtual special issue’ of JASIST is on the theme of ‘information informing design.’ It comprises several excellent scholarly research articles previously published in JASIST with important implications for the design of digital information environments. It covers articles that motivate the need for Information Science research to inform design and those that have empirically examined information-related concepts such as information behavior, practices, interaction and experience and, based on their findings, proposed recommendations or posed questions for design. This article argues that as JASIST exists at the intersection between information, systems and users, it is natural to want to understand how people engage with information to inform design and, by doing so, Information Science research can build bridges between Information Science and computing disciplines and make contributions that transcend its discipline boundaries. It argues that Information Science research not only has the potential, but also the duty to inform the design of future digital information environments
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