34 research outputs found
Why is the self important in understanding and treating social phobia?
No full textCurrent cognitive models of social phobia (Clark & Wells, 1995; Hofmann, 2007;
Moscovitch, 2008; Rapee & Heimberg, 1997) all agree that the self plays a key maintaining role in the
disorder. However, all of these models use a relatively limited conceptualisation of the self. The
author proposes a tripartite approach in which theories of the self are grouped into three broad
categories: content, structure, and process. Content refers to knowledge and information about the
self, structure to the way that information is organised, and process to the ways in which individuals
attend to and regulate the self. Structure has been largely neglected to date, and the author outlines
ways in which the structural organisation of self-knowledge could contribute to social anxiety. High
social anxiety is associated with low clarity about the self and with more uncertainty about selfjudgments.
Structure interacts with content, and in the final part of the article potential interactions
among imagery, self-concept, and self-structure are discussed
The spotlight effect and the illusion of transparency in social anxiety
No full text[Clark, D. M., & Wells, A. (1995). A cognitive model of social phobia. In: R. G. Heimberg, M. R.
Liebowitz, D. A. Hope, & F. R. Schneier (Eds.), Social phobia: diagnosis, assessment, and treatment (pp.
69–93). New York: Guildford Press] cognitive model of social phobia suggests that both public and private
sources of information contribute to the construction of the self as a social object, which is thought to
maintain the disorder. This study used two concepts developed in social psychology that might help to
explain the processes that contribute to the development of this constructed self. These two concepts are the
spotlight effect [Gilovich, T., Medvec, V. H., & Savitsky, K. (2000). The spotlight effect in social judgment:
an egocentric bias in estimates of the salience of one’s own actions and appearance. Journal of Personality
and Social Psychology, 78(2), 211–222] and the illusion of transparency [Gilovich, T., Medvec, V. H., &
Savitsky, K. (1998). The Illusion of transparency: biased assessments of others’ ability to read one’s own
emotional states. Journal of personality and social psychology, 75(2), 332–346]. Participants performed a
memory task under either a low or a high social-evaluative condition. In the high social-evaluative
condition, participants reported higher levels of the spotlight effect and more negative evaluation of task
performance, compared to participants in the low social-evaluative condition. There were no differences
between the two conditions in levels of the illusion of transparency. Surprisingly, however, in the low socialevaluative
condition, participants reported higher levels of the illusion of transparency than the spotlight
effect, whereas, in the high social-evaluative condition, they reported the opposite. Results suggest that the
spotlight effect may be specific to social-evaluative concerns, whereas, the illusion of transparency may
represent more general features of social anxiety concerns. Implications of the results for Clark and Wells’
cognitive model of social phobia model are discussed
PENGARUH KEWIRAUSAHAAN, KEPEMIMPINAN DAN PELATIHAN TERHADAP KINERJA UMKM DI PALEMBANG
Full text linkThis research is intended to analyze the influence of enterpreneurship, leadership and trainning to micro, small, and middle business (UMKM) performance in Palembang city. This research is focused manufacturing industry sector and has gotten training from Dinas Perindustrian, Perdagangan dan Koperasi kota Palembang in 2012. UMKM that has gotten training are 51 units and only 41 unit that are choosen to be samples. The data is collected by giving questionnaire by using Likert scale and has been through validity and realibility test before. Data Analysis Method uses Multiple Regression Analysis with Ordinary Least Square.The result of this research shows that : Y= 15.246 + 0.221X1 + 0.238 X2+0.369X3, where X1= Entrepreneurship, X2= Leadership, X3= Training. Entrepreneurship influences the performance for 22.1 %, leadership influences the performance for 23.8%, and training influences the performance for 36.9%. From those 3 variables, training influences the performance the most. According to F-test is 14.143 and it’s bigger than F-table which is only 4.08. It shows that entrepreneurship, leadership, adn training influence the performance of UMKM simultaneously for 14.143%. And according to Determination Coefficient Test, it shows 0.475 which means that those three variables contribute to the dependent variables of UMKM performance for 47.5% and the rest for 52.5% is influenced from another variables that are not discussed in this research. From three variables are enterpreneurship, leadership and trainning, most influence to UMKM performance is trainning 36,9 percent. Key words : enterpreneurship, leadership, trainning, performance, small business, manufacturing industr
PERSEPSI KONSUMEN TERHADAP PERSAINGAN ANTAR MEREK MELALUI IKLAN (STUDI KASUS PERSAINGAN ANTAR PRODUK DETERJEN RINSO DAN SO KLIN)
Full text linkThis research aims to know about consumer perception of detergent brand competition in Indonesia, focused in Rinso and So Klin by advertising or nonadvertising. The result of this research indicated that 58 percent of the respondent claimed brand competition between Rinso and So Klin was the most dominant, and 25 percent of the respondent claimed that Rinso was competing with Surf, whereas Surf and Rinso were one product which were made as fighting brand to attack other brand competitors. Only 11 percent of them perceived the competition between Surf dan So Klin. The result of contingency correlation is 0,54 and the level of confidence is 0,01. It indicated that there was a correlation between advertising and consumer perception in detergent brand competition.Key word : consumer perception, merk, competition, fighting brand, brand competitio
Pengaruh Kualitas Jasa terhadap Loyalitas Pelanggan dengan Kepuasan Pelanggan sebagai Variabel Intervening di Kota Palembang
Full text linkABSTRACTPurpose - The purpose of this research are to know influence of service quality ( tangibles, reliability, responsiveness,assurance and emphaty) to customer satisfaction, trust and customer loyalty Bus Rapid Transit (BRT) Trans Musi in Palembang and also influence customer satisfaction and trust to customer loyalty Bus Rapit Transit (BRT)inj PalembangDesign/methodology - This research is taken 100 passengers BRT- Trans Musi, while data is collected by using questionnaire. Analysis technique use Path Analysis and processed using sofware SPSS 22,0 for windowsFindings – This results shows there are significant correlations between service quality to customer loyalty in the dimensions of service quality is tangibles, reliability, responsiveness, assurance and empathy. The fifth aspect of this dimension of service quality has a positive influence on the level of customer loyalty 81,7 percent, and there is significant correlations between customer satisfactions and trust to customer loyalty 6,56 percent, service quality has a positif influence on customer satisfaction 37,5 percent, In direct, service quality influence customer service trust and customer loyalty 90,8 percen
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KONSUMEN TERHADAP KOPI BUBUK DI KOTA PALEMBANG.
Full text linkABSTRACT This study aims to find the factors that affect customer satisfaction with coffee in Palembang and know the level of customer satisfaction with coffee consumed in Palembang. The research was conducted in Palembang which took place in two places, JM Supermarket cabang Kenten and Diamond Supermarket determined by purposive sampling.The results of this study indicate that the factors that affect customer satisfaction with coffee that is based on the results of a factor analysis of the packaging, brand factors, aroma factors, price factors ,  factors of motivating and perception. The level of customer satisfaction with coffee in the city of Palembang is, of the 45 respondents, 19 (42.22%) were very satisfied, 15 people (33.33%) were satisfied and 11 (24.45%) were not satisfied . Keywords : consumer satisfaction, coffee, brand,aroma, price, motivating,and perception
PENGARUH KEPEMIMPINAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. SUCOFINDO (PERSERO) CABANG PALEMBANG
Full text linkABSTRACT This study aims to determine the Effect of Leadership and Work Discipline on Employee Performance at PT. Sucofindo (Persero) Palembang Branch. In this study the total population was 133 people. Sampling in this study using the Slovin formula, the number of samples taken in this study were 57 people with multiple linear regression analysis techniques. From the results of this study there is an F Test which shows that the calculated F value is 1.019 with Sig 0.000a. Searching for Table F, with dfl =2, obtained the F-table value. With F-count condition smaller than F-table (1,019 < 3,16) with Sig 0.000 a value which means smaller than alpha (0.000a > 0,05), then the conclusion that can be taken is H0 rejected which means that independent variables consist of leadership (Xl), work discipline (X2) together have a significant effect on the dependent variable (Y) in the form of employee performance. There is at test showing that the leadership variable has a Sig.0,000 > 0.05 means significant. Where as t count 5.551 > fromt-table (n - k, 57 – 2 = 55) 0.2609 means that H0 is rejected. So that leadership partially has a significant effect on employee performance. There is attest showing that the work discipline variable has a Sig value of 0.000 > 0.05 meaning significant. Where as t count 6,514 > from t-table (n k, 57 – 2 = 55) 0,2609 means that H0 is rejected. So that the work discipline partially has a significant effect on employee performance. Implementation is an effort to improve performance can be done by improving leadership and work discipline which in turn can improve performance. Keywords: Performance, Leadership and Work Disciplin
PENGARUH PUNISHMENT TERHADAP KINERJA KARYAWAN DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING PADA KARYAWAN KEDAI TOKOPI PAI LI BANG DI SOCIAL MARKET PALEMBANG
Full text linkThis study basically aims to determine the effect of Punishment on Employee Performance with Work Discipline as an Intervening variable on Pai Li Bang Store employees at Social Market Palembang. From the results of data analysis conducted using path analysis it can be seen that, 1) there is a significantly positive direct effect between punishment on work discipline where tcount> ttable (3.492> 1.995) with Sig. 0.001 <0.05 and the Beta Path coefficient 0.395, which means the category of influence is strong. 2) there is a significant positive direct effect between punishment on employee performance where 2.159> 1.995 with Sig. 0.038 <0.05 and the Beta Path coefficient of 0.244 is in the medium category. 3) Then, there is a significantly positive direct effect between work discipline on employee performance where 3,591> 1,995 with Sig. 0.001 <0.05 and the Beta Path coefficient of 0.405 is categorized as strong. 4) and it is also known, that there is an indirect effect between punishment on employee performance obtained from the multiplication results between the path coefficient X to Y with the path coefficient Y to Z (0.395× 0.405) that is equal to 0.159 in the medium category. Based on the Sobel Test it is found that the value of zcount (2.4500)> ztable (1.96), the path coefficient of 0.159 is significant which means there is a mediating effect and mediation occurs in this hypothesis is a partial hypothesis, because significant punishment (X) on employee performance (Z ) did not change to be greater than 0.05 despite being influenced by mediation. Keywords: Punishment, Work Discipline, Employee Performanc
Efficiency Unleashed: Streamlining Operations for Organizational Excellence
Full text linkThis study explores the interplay between operational efficiency, innovation practices, and employee engagement in driving organizational excellence at PT Bandung Indah Gemilang. Using a quantitative research design and random sampling of 70 employees, the study analyzes direct and indirect effects using Smart PLS. Results indicate that operational efficiency and innovation practices both have significant positive impacts on organizational excellence. Additionally, employee engagement significantly mediates these relationships, enhancing the overall effect of operational efficiency and innovation practices on organizational excellence. The findings emphasize the critical role of employee engagement in maximizing the benefits of operational efficiency and innovation, providing actionable insights for organizations aiming to achieve and sustain high performance
PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP KEPUASAN KERJA DAN DAMPAKNYA TERHADAP KINERJA KARYAWAN PT. (PERSERO) PLN DI PALEMBANG
Full text linkThe goal of this research is to know training and education programs that influence job satisfaction and the impact to employee performance in the PT.(Persero) PLN Palembang. This research was conducted by using sampling jenuh method to collect data from employee in the PT.(Persero) PLN Palembang. Data was analized by using Path Analysis. Result of this research shows that direct effect training and education and job satisfaction to employee performance is 1,875, 0,937 and 2,295. Indirect effect training and education to employee performance is 2,348 and by job satisfaction is 0,076. Influence of training and education to employee performance is 3,318, and by job satisfaction had total effect is 2,328, while influence of training and education, job satisfaction to employee performance each is 0,187, 0,937 and 2,295. The most dominant variable influencing employee performance is job satisfaction. Influence other variable outside of models to employee performance is 0,481. Key words: Training and Education, Job Satisfaction and Employee Performanc
