12 research outputs found
Beyond profit: Corporate social responsibility (CSR) practices amongst hoteliers in Pulau Pinang, Malaysia
No full textThe concept of corporate social responsibility (CSR) has grown exponentially in the last decade and is gradually becoming a rising trend within the hospitality sector. In Pulau Pinang, the hospitality sector is not new and its potential in delivering benefits to the local communities is still a much debated subject. This study investigated the CSR practices amongst the hoteliers with regard to their understanding of CSR, the activities performed in the hotel that affect the wellbeing of communities, the
management of CSR, their reasons and challenges in implementing CSR. A series of in-depth interviews were undertaken with eight hoteliers in Pulau Pinang. Two focus group discussions were conducted involving employees and beneficiaries in order to obtain an insight into their prevailing perceptions and underpinning reasons for such perceptions. The study found that CSR practice is still considered to be at its infancy stage and it is a sign of the immaturity of CSR implementation in Pulau Pinang. The hoteliers in Pulau Pinang have failed to facilitate community access to benefits of CSR development in their respective localities, thereby denying them the opportunity
to improve their wellbeing and livelihoods. Hoteliers are hindered by poor internal
communication and a lack of social consciousness connecting their various programs. The seasonality of CSR activities is due irregular funding and lack of understanding and expertise in this area. The study stressed an urgent need for decisive measures at policy and planning level to achieve the true meaning of CSR. This study also proposed a model of genuine social change for hoteliers to participate successfully in CSR development in Pulau Pinang
Corporate social responsibility: An analysis of current practices in the hotel industry
No full textThe fame of corporate social responsibility (CSR) is undeniable and many concerned hotels have already performed CSR practices. Therefore, the purpose of this study is to analyze and identify the current CSR practices by the worldwide hotels and specifically investigate the
status and trend of CSR in the hotel industry. This is a concept paper and the methodology
used is a secondary data based on in-depth literature review in order to determine how
hotels integrate CSR in their core businesses.The analysis is done based on previous conducted study from relevant journals, articles and books.The findings reveal that the main inhibitors were existing confusion over the meaning of CSR and lack of understanding of the CSR concept.The results show a predominance of environmental concerns rather than social impact.Findings require an urgent need for clear conceptualization and genuine directions for CSR involvement by the hotels industry
Malaysian Domestic Firms’ Contribution Towards Community Based Csr
No full textThis study examines the level of community based CSR disclosure among Malaysian domestic firms.
Kajian ini mengkaji tentang tahap pendedahan amalan-amalan berkaitan tanggungjwab sosial korporat di kalangan firma tempatan di Malaysia
Post-pandemic resilience: assessing the role of corporate social responsibility practices in the hotel sector in fulfilling sustainable development goals / Fazreena Mansor ... [et al.]
No full textThis study explored the sustainable development goals (SDGs) initiatives of eight international hotels in Penang, Malaysia. The objective was to show how the hoteliers have adapted and refocused their corporate social responsibility (CSR) efforts in response to the unique challenges posed by the COVID-19 pandemic and how those measures affect SDGs fulfillment. The study looked at a current phenomenon considered multi-items as data sources collection including press releases, annual reports, magazines, and newsletters which were culled from their respective websites on the internet. The findings of this exploratory and descriptive analysis revealed that the hotel sector exhibited a commitment to the SDGs, but with varying approaches. The hotels under study contributed to all three key areas of sustainability (economic, social, and environmental) and thus covered most of the SDGs. The eight hotels profiled were actively involved in both responsible and sustainable behavior to help lessen their impact on the environment. The findings may be helpful for the hotels who are on the fence about putting the SDGs into action
The Role of Human Resource Department in Corporate Social Responsibility
No full textThe fields of corporate social responsibility (CSR) and human resource (HR) function have gained increasingly importance to corporate strategies. As many hotels are concerned with sustainability issues and CSR, the HR function is positioned to assist implementing and enhancing CSR strategy as well as administering its core functions. In most cases, CSR in the hotels are housed in HR Department where the managers have responsibility for the strategic application of CSR in the hotels. This paper presents a case study of five hotels in Penang Island, Malaysia as an attempt to demonstrate how Human Resource managers of these hotels perform their CSR practices. Specific focus is placed on the role of Human Resource managers who are not well-equipped with social work experience or background and specifically to investigate how these managers perceive CSR concept, the impact of their CSR programs on beneficiaries and the challenges that they encountered in the process. To answer these questions, we have conducted interviews with five managers from four and five star hotels in Penang. Our findings have reflected the importance of conceptualization of CSR particularly in hotel sector as well as gaining insight into current HR profession in administering CSR activities to consider someone with social work background in a bid to improve the quality of life of targeted communities.
 
A Descriptive Analysis of Corporate Social Responsibility Research: Evidence from Malaysia
No full textAcademics, professionals, and other industry stakeholders are beginning to recognise the significance of the expanding field of corporate social responsibility (CSR). But there is scant descriptive analysis performed using Web of Science (WOS) database. To our knowledge, this is the first study to describe via WOS to determine the breadth of CSR articles. Descriptive analysis was performed in Microsoft Excel with data requested from the WOS Core Collection. Between 1984 and 2022, we analysed all 1268 papers in the WOS database. The purpose of this study was to assess the state of CSR research in Malaysia and identify its future directions. We separated publication results by productive journals, primary authors, and countries of origin for our descriptive analysis. Our research may be at the front of efforts to disseminate and communicate important scientific findings to researchers so that they can make lasting contributions to society
Self-Esteem, Quality of Life and Financial Well-Being: A Review on Psychological Health Factors of Single Mothers
No full textThe growth in single-parent households is a significant issue, especially because these mothers are in charge of raising and socialising future generations of a country. Recently, it is stated that they have inadequate income and have been reported to have a high level of psychological distress due to a lack of additional support in dealing with household issues. This situation has been getting worst since the pandemic Covid-19 from 2020 to 2021. Many single mothers, have lost their income, health, and economic stability as a result of the virus. This group is facing everyday inconveniences, social isolation, and financial hardship. As a consequence, they are more sensitive to emotional discomfort and disruptions in parenting. On that account, this research been organized by identifying psychological health factors that affect single mothers namely self-esteem, quality of life and financial well-being by conducting a systematic literature review which will be used to propose directions for future research
Navigating Towards Sustainable Development: Determinant and Prevention Strategies for Household Food Waste in Malaysia
No full textThe amount of food discarded by Malaysian households is substantial, to a great extent, avoidable. Minimizing food waste at the household level, therefore, plays a crucial part in the food chain responsibility. The little review has considered the effectiveness of interventions aimed at preventing food waste on itinerary stages of the food system. This significant gap, if filled, could help support those looking at reducing food waste in the developing world, providing knowledge of what interventions are specifically effective at preventing food waste. By using an extensive literature review, this paper clarified factors influencing food waste generation based on itinerary stages. This paper outlines five antecedents and recommendations for food waste reduction at the household level by using four strategies including sharing extra food and cooking, planned purchase schedule, skills on storing fresh food, and understanding family preferences which eventually can contribute to sustainable development goals. The integrated strategies are fruitful in improving household food waste management and preventing food waste generation as well as remedying existing policy gaps in Malaysia
Critical Success Factors for Adopting Corporate Social Responsibility in the Malaysian Hotel Industry
No full textCorporate social responsibility (CSR) is becoming more highly regarded in the hotel sector as a strong weapon in promoting sustainable economic development and addressing ethical concerns. Nevertheless, there is a limited knowledge of the notion of CSR in the hotel business, as well as how to effectively implement it. This study seeks to understand the views and recommendations of experts regarding the key elements of that are essential for the effective implementation of CSR in the hotel industry. This study uses the NGT method as the main method of the study. A panel of ten highly skilled Malaysian industry practitioners and academics was convened. The data were descriptively collected and analyzed, and they were weighted according to ranking (1-3, lowest to highest priority) of domain. The rationale for the choices were analyzed thematically. The domain of "financial resources," "top management support," "employees’ education and training on CSR," and " managerial or internal skills on CSR” was recommended as the preferred measure of time period over which the domains were rated. The adoption of these recommendations will help standardize approaches to improving the CSR practices particularly in the Malaysian hotels
A Capability Framework for Analyzing Corporate Social Responsibility Performance
No full textIn the present aggressive world of competition, corporate social responsibility (CSR) strategies are becoming important weapons for organizations to perform well and achieve their goals. In this respect, organizations need to assess their CSR performance and improve their actions for a more genuine approach. We present an insightful framework to explain the effectiveness of CSR strategies by proposing four dimensions- weak versus strong, narrow versus broad, strategic versus genuine, and public relation (PR) profile versus no public relation (PR) profile. The proposed framework can be used to assess organizational CSR performance and as a decision tool for the CSR practices that should be improved especially in the wake of the Coronavirus (COVID-19) pandemic. The framework will also help devise ways and means to assist the nation to combat the repercussions of the slowdown and mitigate the after-effects of the pandemic by evaluating current CSR practices. Based on the proposed tool, a model of CSR management for genuine social change was developed to help organizations define its best practices and improve CSR actions
