111 research outputs found
On the Soft Side of Global IT Outsourcing: Innovating in relationships, social capital, and knowledge
No full textOn the Soft Side of Global IT Outsourcing: Innovating in relationships, social capital, and knowledge
No full textBricolage, Care and Information: Claudio Ciborra's Legacy in Information Systems Research
No full textThis book contains some of the most seminal work of Claudio Ciborra and work of other authors who were inspired by this work and built on it. It is composed of three parts: a) the Introduction written by Giovan Francesco Lanzara; b) the first section contains 11 of Ciborra's selected publications; c) the second section contains eight articles by other authors whose research was founded on Ciborra's ideas
Assuring Compliance in IT Subcontracting and Cloud Computing
No full textCompanies and their business processes are subject to many regulations. Today’s business processes are widely supported by IT systems. Therefore these systems play an im portant role in assuring compliance. The need to assure compliance can influence IT out sourcing decisions. We summarize some frameworks that give recommendations on assuring compliance of outsourced activities.
For a service provider with many globally acting customers similar audit activities of many auditors would be time-consuming and expensive. To avoid these costs, the American Institute of Certified Public Accountants (AICPA) suggested that an auditor may provide a SAS 70 Audit Report Type II which confirms the existence and effectiveness of internal con trols. Recently, the AICPA replaced the SAS 70 with the attestation standard SSAE 16. Based on frameworks and guidelines we discuss compliance issues in special cases of outsourcing relationships such as Subcontracting and Cloud Computing
From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors
No full textThis is the post-print (final draft post-refereeing) version of the final published paper that is available from the link below. Copyright @ 2013 Elsevier B.V.This paper was awarded Journal of Strategic Information Systems Best Paper Award 2013.In achieving success in global sourcing arrangements, the role of a cultural liaison, boundary spanner or transnational intermediary is frequently highlighted as being critical. This paper critiques, builds upon and synthesizes relevant streams of ideas in relation to boundary-spanning and cross-cultural management across a number of disciplines, and constructs a multi-layered creolization framework, encompassing processes at the individual, intra- and inter-organizational and inter-national levels which, we argue, are entangled and interrelated. Viewed as a vital and innovative phenomenon, creolization embodies the interactive, contentious and creative processes of network expansion, mutual sensemaking, cultural hybridity and identity multiplicity. Qualitative empirical data from the software and services outsourcing industry in Northwest China is used to demonstrate the complexity of cross-cultural practices in offshore collaborations and illustrate creolization processes. Potentials for theoretical development are outlined and implications for cross-cultural practices are discussed
Getting Agile Methods to Work for Cordys Global Software Product Development
No full textGetting agile methods to work in global software development is a potentially rewarding but challenging task. Agile methods are relatively young and still maturing. The application to globally distributed projects is in its early stages. Various guidelines on how to apply and sometimes adapt agile methods have been proposed. However, systematic literature reviews reveal that detailed evaluative studies are scarce and limited to small and medium sized projects. This study presents a framework that integrates best practices of adapting and applying agile methods reported in the literature. The framework is applied to analyze the experiences of global software product development company Cordys in a seven year longitudinal case study. Both the framework and the experiences of Cordys documented in this paper will be of value to other larger projects that aim to be successful in applying agile in globally distributed projects
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