1,720,956 research outputs found
Manajemen Hubungan Pelanggan (CRM) dengan Kombinasi Media Sosial untuk Meningkatkan Penjualan
Full text linkPersaingan dunia bisnis di era globalisasi semakin ketat. Perusahaan dituntut untuk lebih inovatif dan kreatif dalam mengelola perusahaannya. Berkurangnya loyalitas pelanggan disebabkan oleh beberapa faktor : (1) banyaknya pilihan produk dan jasa (2) ketersediaan informasi (3) kebanyakan produk/jasa yang hampir sama dan (4) masalah keuangan konsumen. Tahun 2015 PT. Istana Lampung Raya yang merupakan perusahaan penjualan mobil Honda hanya mampu menjual kendaraan 980 unit. Angka ini tertinggal jauh dengan rivalnya Toyota yang mampu menjual 1300 unit. Untuk meningkatkan jumlah penjualan perlu dilakukan upaya peningkatan yang berimbas pada meningkatnya jumlah penjualan. Peningkatkan jumlah pelanggan dapat menerapkan strategi CRM dengan memanfaatkan teknologi dan media social menjadi alternatif yang dapat digunakan. Perkembangan media sosial mengalami peningkatan dalam jumlah pengguna. Rata-rata masyarakat Indonesia menggunakan media sosial dalam satu hari menghabiskan waktu selama 23 menit. Setiap harinya rata-rata ada 65 juta pengguna di Indonesia sebanyak 97% pengguna mengakses media sosial terbesar di dunia lewat smartphone. Banyaknya pengguna Media social menjadi peluang yang dapat dimanfaatkan dengan mengkombinasikan dengan CRM. Penerapan model CRM yang dikombinasi dengan pemanfaatan media sosial sebagai pengelola asset digital mampu meningkatkan jumlah pengikut di Instagram (IG) pada tahun 2018 sebesar 46.52% dan meningkatkan jumlah Surat Permintaan Kendaraan sebesar 27%.Kata Kunci : Management Hubungan Pelanggan, Medsos, Digital Aset, PelangganÂ
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
RANCANG BANGUN APLIKASI PEMASARAN PENGGALANGAN INFAQ BERAS (STUDI KASUS: GERAKAN INFAQ)
Full text linkPromosi adalah aktivitas mempromosikan keunggulan produk serta membujuk pelanggan sasaran untuk menggunakannya. Promosi merupakan arus informasi persuasi satu arah yang dibuat untuk mengarahkan seseorang atau oranisasi kepada tindakan yang menerapkan pertukaran atau pemasaran Gerakan Infaq Lampung melakukan promosi di dalam media sosial seperti situs-situs sosial seperti Facebook, Instagram, dan Twitter. Walaupun metode promosi ini cukup efektif dalam lingkup sosial produsen, namun kurangnya informasi lengkap mengenai Gerakan Infaq Lampung. Sehingga diperlukan wadah yang lebih luas untuk dapat mempromosikan Gerakan Infaq Lampung harus meg-update informasi agar donatur dengan mudah mendapatkan informasi, hal ini telah melibatkan teknologi. Metode yang digunakan pada pengembangan sistem ini adalah waterfall, dengan menerapkan metode pengumpulan data berupa wawancara, dokumentasi, dan tinjauan pustaka seputar penelitian yang dilakukan. Metode perancangan sistem menggunakan UML. Sistem yang dibangun akan diuji menggunakan ISO 25010. Hasil penelitian ini adalah sistem pemasaran untuk penyebaran informasi Gerakan Infaq Lampung secara online menggunakan website pemasaran. Dibangunnya sistem pemasaran ini dapat menyebarkan informasi Gerakan Infaq Lampung dengan menghadirkan layanan, fasilitas, menu, dan hasil penggalangan dana. Hasil pengujian yang dilakukan menggunakan ISO 25010 yaitu melibatkan 4 Responden bahwa kesimpulan kualitas kelayakan perangkat lunak yang dihasilkan memiliki persentase keberhasilan dengan total rata-rata 71.25%. Kata Kunci : Aplikasi Pemasaran, Waterfall, , ISO 250
Dispelling the Myths Behind First-author Citation Counts
Full text linkWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
koamabayili/VECTRON-author-checklist: VECTRON author checklist
No full textWe have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used
Author-wise bibliometric analysis based on entropy.
No full textAuthor-wise bibliometric analysis based on entropy.</p
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