1,720,960 research outputs found

    APPLICATION OF STANDARD OPERATIONAL PROCEDURES TO THE PERFORMANCE OF PT SATU RODA INDONESIA EMPLOYEES

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    This research aims to determine the consistent, efficient and compliant implementation of Standard Operating Procedures (SOP) within the PT Satu Roda Indonesia organization. This study uses a qualitative method. The research will be carried out at the PT office. Satu Roda Indonesia which is located at the Mentari Beach Housing Complex in Surabaya. The sampling method used was purposive sampling. Interviews were conducted with company employees and external company experts to understand the implementation of existing SOPs at PT. Satu Roda  Indonesia. In an analysis of the implementation of Standard Operating Procedures (SOP) at PT. Satu Roda Indonesia, several important findings can be concluded that the implementation of Standard Operating Procedures (SOP) at PT Satu Roda Indonesia has proven to be the key to increasing work efficiency and employee performance. By having clear and structured SOPs, employees have clear guidance to carry out their duties consistently and precisely. This reduces confusion and errors in the execution of daily work, which in turn increases productivity and efficiency. SOPs also play a role in ensuring that each step in the work process has been carefully thought out, thereby minimizing wasted time and ensuring that resources are used optimally. By following SOPs, employees can work more efficiently and effectively, because they have clear guidance on what is expected of them in each situation

    Pengaruh Marketing Strategy, Store Atmosphere dan Pricing Strategy terhadap Customer Loyalty pada Satu Place Kafe Pamekasan

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    Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh marketing strategy, store atmosphere, dan pricing strategy terhadap customer loyalty pada Satu Place Kafe Pamekasan. Penelitian ini merupakan penelitian dengan pendekatan kuantitatif explanatory research, yang dieproleh dengan menggunakan data primer. Populasi penelitian ini adalah seluruh customer satu place Kafe Pamekasan. Penelitian ini memiliki 100 sampel penelitian yang diambil dengan metode purposive sampling. Hasil penelitian menyatakan bahwa secara parsial marketing strategy tidak memiliki pengaruh terhadap customer loyalty dengan nilai p-values 0,618. Penelitian ini juga menyatakan bahwa store atmosphere dan pricing strategy berpengaruh positif signifikan terhadap customer loyalty dengan nilai signifikansi sebesar 0,005 dan 0,000

    PERSPECTIVE OF TECHNOLOGY, ORGANIZATION, AND ENVIRONMENT (TOE) ON THE ADOPTION OF E-COMMERCE BY SME IN TANGERANG REGENCY

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    This study focuses on analyzing the technology, organization, and environment (TOE) factors that influence the adoption of e-commerce by SMEs in the fashion industry of Tangerang Regency. Utilizing a quantitative approach and structural equation modeling (SEM) analysis through SEM-PLS software, this research aims to investigate how these factors interact and impact the adoption of e-commerce technology. Data for the study were collected via an online questionnaire using Google Forms, distributed to active SMEs that primarily utilize the Shopee platform for their sales channels. A total of 210 responses were successfully gathered, representing the SME population within the fashion industry of Tangerang Regency. The findings indicate that technology factors, including aspects such as relative advantage and compatibility, significantly influence e-commerce adoption. Organizational factors, encompassing organizational readiness and top management support, also have a substantial impact on e-commerce adoption. Environmental factors, which include competitive pressure and vendor support from e-commerce platforms, contribute positively to the adoption of e-commerce. These findings provide a deeper understanding of the key factors affecting SMEs\u27 adoption of e-commerce, particularly in the fashion sector and within the geographic context of Tangerang Regency. The implications of this research highlight the importance for SMEs to leverage TOE factors in strategizing the adoption of e-commerce technology to enhance business performance and capitalize on the vast potential of the digital market

    The Influence of Technology Acceptance Model (TAM) Theory on Intention to Reuse Mobile Banking with Customer Satisfaction as Intervening Variable (Case Study of BRIMO Application in Workers PT. Bank Rakyat Indonesia Kantor Wilayah Surabaya)

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    This study examines the effect of the technology acceptance model (tam) on the intention to reuse mobile banking with customer satisfaction as an intervening variable (a case study of the BRIMo application on employees of PT Bank Rakyat Indonesia Surabaya Regional Office), using the purposive sampling method with a total sample of 140 workers from various fields division in PT Bank Rakyat Indonesia (Persero) Tbk regional office Surabaya. The data analysis technique used structural equation modelling (SEM) analysis with the help of the Smart PLS 4 program. The findings show that the elements of the technology acceptance model (tam) theory of perceived usefulness and perceived ease of use have an influence on customer satisfaction, and perceived usefulness, perceived ease of use, customer satisfaction have an influence on intention to reuse in accordance with the hypothesis built in the study. In this study, customer satisfaction has no influence as an intervening variable between perceived ease of use and intention to reuse. The implication of this research is that PT Bank Rakyat Indonesia continues to pay attention to the BRImo application, always providing convenience and comfort for users. The company also pays attention to the reviews given by BRImo users, through good reviews it will have a good impact on the company

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Author Index

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