1,720,955 research outputs found

    Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Pengguna Jasa Transportasi Grab Online di Kota Makassar

    Full text link
    Penelitian ini dilatarbelakangi oleh persaingan bisnis transportasi online yang semakin marak sehingga mendorong perusahaan untuk lebih memperhatikan kepuasan pelanggannya. Penelitian ini bertujuanuntukmenjelaskanpengaruh kualitas pelayananterhadap kepuasan pelanggan pada pengguna jasa transportasi Grabonline. Penelitianinimerupakanpenelitianverifikatif denganpopulasi itu seluruh pengguna transportasi Grab online di kota Makassar dan sampel yang berjumlah 100 pengguna transportasi Grab online. Teknikpengumpulan data yang dilakukanadalahobservasi, kuesioner dan dokumentasi. Teknik pengujian yang dilakukan antara lain uji instrument angket terdiri dari uji validitas dan uji reliabilitas, uji asumsi klasik terdiri dari uji multikolonieritas, uji heteroskedastisitas, uji normalitas, analisis regresi liniersederhana, uji hipotesis terdiri dari uji t dan koefisien determinasi. Hasilpenelitianmenunjukkanbahwa kualitas pelayanan tergolongkategori “baik” ditinjaudari segi indikator reliability (keandalan), responsiveness (daya tanggap), assurance (jaminan dan kepastian), emphaty(kepedulian), dan tangible (wujud fisik).Sedangkan kepuasan pelanggan tergolongdalamkategori “tinggi” ditinjaudari segi indikator kesesuaian harapan, minat menggunakan kembali dan kesediaan merekomendasikan. Hasilpengujianhipotesismenunjukkanbahwa terdapat pengaruh yang tergolong “tinggi” antara kualitas pelayanan terhadap kepuasan pelanggan pada pengguna jasa transportasi Grab online dikota Makassar. Kata Kunci: Kualitas Pelayanan, Kepuasan Pelangga

    STRATEGI KOMUNIKASI DAKWAH GURU M. HADRI KEPADA JEMAAH IBU-IBU DI MAJELIS TAKLIM RAUDHATUL JANNAH

    Full text link
    Aspiani, NIM.170103010126, Strategi Komunikasi Dakwah Guru M. Hadri Kepada Jema’ah Ibu-ibu di Majelis Taklim Raudhatul Jannah Desa Lok Baintan Dalam Kecamatan Sungai Tabuk. Pembimbing I Prof. Dr. Nadzmi Akbar, S.Pd., M.Pd.I dan Pembimbing II : Hj. Nahed Nuwairah, S. Ag., M. HI. Skripsi Jurusan Komunikasi Dan Penyiaran Islam, Fakultas Dakwah dan Ilmu Komunikasi Universitas Islam Negeri Antasari Banjarmasin. 2024 Kata Kunci : Strategi Komunikasi Dakwah, Majelis Taklim Raudhatul Jannah, Guru M. Hadri Penelitian ini bertujuan mengidentifikasi dan menganalisis strategi komunikasi dakwah Guru M. Hadri kepada jemaah ibu-ibu di Majelis Taklim Raudhatul Jannah, Desa Lok Baintan Dalam, Kecamatan Sungai Tabuk. Dakwah efektif memerlukan strategi komunikasi yang sesuai dengan latar belakang jemaah. Guru M. Hadri dikenal menggunakan pendekatan humoris yang menarik perhatian jemaah. Penelitian ini menggunakan metode kualitatif dengan pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan Guru M. Hadri menggunakan strategi komunikasi efektif seperti pendekatan personal, cerita, tanya jawab, ceramah, dan nasihat. Strategi ini disesuaikan dengan latar belakang sosial, pendidikan, dan ekonomi jemaah, sehingga meningkatkan penerimaan dan pemahaman pesan dakwah. Keberhasilan dakwah Guru M. Hadri didukung oleh kredibilitas dan reputasinya, dukungan keluarga, serta pendekatan personal yang mendalam. Namun, terdapat hambatan seperti padatnya jadwal, kondisi psikologis jemaah yang malu atau segan, dan kurangnya pemanfaatan media sosial sebagai alat dakwah

    Pengaruh Berbagai Media Tanam terhadap Pertumbuhan dan Hasil Jamur Tiram (Pleurotus Ostreatus): The Effect of a Variety of Growing Media on Growth and Yield of Oyster Mushroom

    No full text
    Oyster mushrooms cultivation requires media to resemble the natural habitat of the fungus. Media in Indonesia are usually called by baglog. This study aims to (i) the effect of a variety of growing media on growth and yield of oyster mushroom, and (ii) obtain the best growing media in the growth and yield of oyster mushroom. This research was conducted in Kias Village of Batang Alai District of South Hulu Sungai Tengah South Kalimantan Province, in May until August 2013, using a completely randomized design (CRD), with three treatments and six replications. Each quiz consists of 3 samples. Factors to be examined is the composition of reeds s1 = 80%: 18% bran: 1%, lime: 1% gypsum. s2 = 80% of rice straw: 18% bran: 1%, lime: 1% gypsum. s3 = 80% sawdust: 18% bran: 1%, lime: 1% gypsum. The results showed that the composition of the media influence on a growing number of fruit bodies, wet weight and no effect on the maximum diameter hood fruit treated with the best composition obtained on the composition s3 = 80% sawdust: 18% bran: 1%, lime: 1% casts

    Going Beyond Counting First Authors in Author Co-citation Analysis

    Full text link
    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

    Full text link
    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

    Full text link
    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

    Full text link
    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Author Index

    No full text
    Nao informado

    koamabayili/VECTRON-author-checklist: VECTRON author checklist

    No full text
    We have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used
    corecore