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Evaluasi total quality management di sekolah islam athirah (Studi pada SMP Islam Athirah 1 Kajoalalido in Makassar City)
.EVALUASI TOTAL QUALITY MANAGEMENT DI SEKOLAH ISLAM ATHIRAH (STUDI PADA SMP ISLAM ATHIRAH 1 KAJAOLALIDO KOTA MAKASSAR)
ABSTRACT
HAERUL AMRI, 2019. Evaluation of Total Quality Management in Athirah Islamic
School (Study on SMP Islam Athirah 1 Kajaolalido in Makassar City), (Supervised by
Patta Bundu and Patahuddin).
The Study aims at evaluation the implementation of Total Quality Management at
SMP Islam Athirah 1 Kajaolalido in Makassar city on aspects of the plan,
implementation, and achievement. The study is qualitative approach with evaluation
type. The subjects of the study were the director, the principal, and teacher of SMP
Islam Athirah 1 Kajaolalido in Makassar city. Data were collected by employing
interview, observation, and documentation. As supporting data, questionnaires were
given to teachers and students at SMP Islam Athirah 1 Kajaolalido in Makassar city.
Based on the evaluation being implemented, the assessors concluded that: 1) in
arranging the plan, SMP Islam Athirah 1 Kajaolalido in Makassar city had
implemented Total Quality Management characteristics, namely the planning which
focused on the costumers, involving external and internal costumers, and the plan
which was based measurement result, 2) in the implementation aspect, SMP Islam
Athirah 1 Kajaolalido in Makassar city had implemented Total Quality Management
characteristics as well basically. It can be seen from the efforts of school in meeting
the need and expectations of costumers, the total involvement from all the
stakeholders, the implementation of performance measurement and achievement of
school quality assurance, a commitment of creating qualified education, and efforts
conducted in making continuous improvements, 3) in achievement aspect, SMP Islam
Athirah 1 Kajaolalido in Makassar city had achieved the objectives of the
implementation of Total Quality Management. It can be seen from various academic
and non-academic achievement obtain by the students. Moreover, the level of
satisfaction from the parents as the external costumers has also improved. However,
teachers as the internal costumers have yet to obtained significant impact from the
implementation of Total Quality Management in SMP Islam Athirah 1 Kajaolalido in
Makassar city.
Keywords: evaluation, management, Total Quality Managemen
Penegakan Disiplin Pegawai Negeri Sipil di Kota Makassar Menurut Peraturan Pemerintah No.53 Tahun 2010 Tentang Disiplin Pegawai Negeri Sipil
Hasil penelitian menunjukkan bahwa (1) Berdasarkan data Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah Kota Makssar, tingkat Kedisiplinan Pegawai Negeri Sipil di kota Makassar setelah diterapkannya Peraturan Pemerintah No.53 tahun 2010 Tentang Disiplin Pegawai Negeri Sipil belum bisa meningkatkan tingkat kedisiplinan dan menekan jumlah pelanggaran disiplin Pegawai Negeri Sipil di kota Makassar. (2) Dalam rangka melaksanakan disiplin Pegawai Negeri Sipil dengan Peraturan Pemerintah Nomor 53 tahun 2010 tentang Disiplin Pegawai Negeri Sipil. Peraturan kepala Badan Kepegawaian Negara sebagai pedoman bagi pejabat pembina Kepegawaian yaitu dalam hal ini Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah kota Makassar berperan penting dalam menjatuhkan tindakan administratif dan hukuman disiplin tehadap Pegawai NegeriSipil di kota makassa
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Evaluasi Total Quality Management pada SMP Islam Athirah 1 Kajaolalido Kota Makassar
This study aims to evaluate the implementation of Total Quality Management (TQM) at SMP Islam Athirah 1 Kajaolalido in Makassar city on aspects of the plan, implementation, and achievement. The study is a qualitative approach with an evaluation type. The subjects of the study were the director, the principal, and the teacher of SMP Islam Athirah 1 Kajaolalido in Makassar city. Data were collected by employing interview, observation, and documentation. Based on the evaluation being implemented, the assessors concluded that: 1) in arranging the plan, SMP Islam Athirah 1 Kajaolalido in Makassar city had implemented TQM characteristics; 2) in the implementation aspect, SMP Islam Athirah 1 Kajaolalido in Makassar city had implemented TQM characteristics as well basically; 3) in achievement aspect, SMP Islam Athirah 1 Kajaolalido in Makassar city had achieved the objectives of the implementation of TQM. It can be seen from various academic and non-academic achievements obtain by the students. Moreover, the level of satisfaction from the parents as the external customers has also improved. However, teachers as the internal customers have yet to obtained significant impact from the implementation of TQM in SMP Islam Athirah 1 Kajaolalido in Makassar city
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