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A Case Study: Issues, Challenges and Coping Strategies of Student-Teachers During the COVID-19 Pandemic
This study explores the issues, challenges and student-teachers’ coping
strategies of teaching in a classroom setting during this challenging time of the
Covid-19 pandemic in a new instructional setting of online classes that replace
the face-to-face classroom interaction. Purposeful sampling was employed in
studying 24 student-teachers’ reflective journals through content analysis. The
findings showed that most student-teachers were positive and able to cope with
the issues if enough time were given to them. Based on the themes emerging
from the text analysis, class management and class organisation were not the
main issue. However, other main issues such as Internet accessibility and full
cooperation from the students were more challenging and the actual learning
engagement for the receiving end appears to be compromised due to some
teachers who were inadequately trained for online instruction. (Abstract by authors
Nurturing Numeracy Literacy Via Online Learning: A Case Study on the Effectiveness of the Online Forum Discussion
Numeracy skills is one of the required skills in the Malaysian Qualification
Framework (MQF) for tertiary education in Malaysia. Numeracy skills is
recognised as one of the must-have daily skills because it develops logical
thinking and reasoning strategies in one’s daily activities. Numeracy skills is a
quantitative skill and living skill needed to solve problems and make sense of
numbers, time, patterns, and shapes for daily activities. Having an adequate
level of numeracy can improve many aspects of our life, including social life,
education, and employment opportunities. Nevertheless, numeracy courses
are also one of the most difficult courses and hence, it is vital to instill this skill
for graduates. It will pose a greater challenge to adult learners in the open
distance learning (ODL) environment. This study is carried out to explore the
effectiveness of online forum discussion for Numeracy topic in Learning Skills
for 21st century course (OUMH1603) using three essential elements in the
online learning process – teaching presence, social presence, and cognitive
presence. The outcome of this study will be useful to facilitate effective and
quality teaching and learning processes for this topic. (Abstract by authors
Customer satisfaction on the risk of equipment provided in gymnasium
Some people believe that the gym is the best place to work out consistently. There is no
denying that this opinion is very true as this opinion is given in gyms, from the aspect of
equipment like fitness machines (weight training and cardio) used in gyms, like
treadmills and weights, require periodic maintenance for user safety. This study aimed
to assess customer satisfaction on the risks of equipment provided in the gymnasium. A
risk assessment form from the HIRARC DOSH (2008) guidelines was used to calculate
risk in the gymnasium and a questionnaire form was used to collect data on customer
satisfaction regarding equipment, training and physical environment in fitness facilities
from 105 respondents. Questionnaire data were analyzed using SPSS Version 25. The
main results of the findings found differences in the level of risk between the gyms
studied. The position of gym equipment and the cleanliness of gym equipment can pose
a danger to gym users. The overall conclusion of the study found that most of the gyms
in the district of Tampin Negeri Sembilan are moderate risk and there are also gyms
with high risk. (Abstract by author
Comprehensive assessment of noise pollution in the workplace at Hulu Terengganu Power Station
Noise is an unwanted sound and it is unpleasant, loud or annoying. Physically, sound is indistinguishable in terms of sound, as the two are vibrations through a medium, such as air or water. Noise is one of the most challenging problems in generating electricity. The effects of noise on health are due to physical health and psychological exposure to noise levels. It can lead to hearing loss, tinnitus, high blood pressure, ischemic heart disease and sleep disorders. The objective of this assessment is to study the level of noise pollution and the impact of noise assessment on workers from noise production areas and provide recommendations to address noise safety issues for workers in the future. Machine noise levels are measured in accordance with ISO 112000. Workers consisting of machine operators, electrical technicians and mechanical technicians are measured in accordance with the Regulations under the Factories and Machinery Act 1967 (Act 139) P.U. (A) 1/89 Factories and Machinery (Noise Exposure) Regulations 198. A total of 30 workers employed in the operation, mechanical, electrical and equipment maintenance have measured their noise exposure levels. These employees were also assessed for symptoms of hearing loss and hearing level using screening and questionnaires. The machine consisting of turbine shaft, compressor water tool, actuator governor and hydraulic turbine has high sound force. Many workers from machine operators, electrical technicians and mechanical technicians experienced noise effects above the danger level (≥85 dBA). The highest noise rating was recorded on turbine halls with 37% of workers exposed to noise whose surroundings had many mechanical machines. Recommendations for employees exposed to noise above 85 dBA may use hearing protection with an appropriate NRR 29. In conclusion, all employees are exposed to noise hazards that require them to wear hearing protection so that the productivity generated meets company goals. (Abstract by author
Lean six sigma implementation for it service delivery : case study and improvement plan proposal
The purpose of this paper is to show the root causes, result, challenges and
implementation of lean six sigma implementation in Company D, which is one
of the IT service companies in Malaysia. Lean Six Sigma implemented in
Company D with the purpose of finding the root causes of bad service, high cost,
low morale and productivity. DMAIC methodology was used in this study.
Fishbone diagram and survey was used to find out the current issue and a list of
improvement plans were proposed to the management. Interview was conducted
after the implementation to review its effectiveness. The top 3 root causes found
through fishbone diagram and FMEA are, management, operation and engineers.
The study shows only minor improvements as there was a lack of support and
commitment from the management. However, the study proved that Lean Six
Sigma implementation in the IT service sector brings positive outcomes even
though there were only minor improvements due to the lack of support and
commitment from management. Suggestions were provided for further study in
order to optimize the successfulness of Lean Six Sigma implementation. (Abstract by author
The impact of night shift work on health and social life among technical employees in Global Rail Malaysia Sdn Bhd and Rapid Rail Sdn Bhd in MRT Kajang line
Shift work is considered necessary especially to industries that provides 24/7 services to the
community. In particular, night shift can have negative impact on health and well-being of the
employees as it can cause disturbance of the normal circadian rhythms, causing significant
alterations of sleep and biological functions including disturbances to eating habits, which in
long run can increase the risk of hypertension, diabetes and obesity. Employees working on
night shift have more difficulties to lead a healthy social life with many of them found difficult
to be there for their families especially when it comes to social gatherings among family
members. After some time, this will affect the marital relationship, care of children and social
contacts. The aim of this paper is to analyse whether the night shift work has any impact on the
health and social life of technical employees in Global Rail Sdn Bhd and Rapid Rail Sdn Bhd
in MRT Kajang Line. To analyse the data in this study, SPSS Statistics 21 was used. The
findings conclude that night shift has significant influence to sleep deprivation and obesity
among the respondents. This study could help the MRT or rail industry in designing policies
and creating cultures that could encourage their employees to lead a better healthy lifestyle and
health regime so that the night shift does not lead to negative impact to the employees’ health
and social life. (Abstract by author
Office Ergonomics Program To Reduce Musculoskeletal Disorder Among Computer Users Of Malaysia’s Oil And Gas Industry
Background: In the past two decades, office work is rapidly changing with development
of new computer technology that increase the efficiency of our work. Office employees
usually spend 40 hours or more per week at their office computer workstation. This has
placed office environment as a significant roles into employees’ daily life. In recent years,
there have been increasing attention on Office Ergonomics. Office Ergonomics is the
science of establishing the best fit between a worker and the tasks they carry out and
working environment. In simple words, office ergonomics is where the office employees
can comfortably and effectively carry out their job with the correct furniture, equipment
and working condition. The long hour of working with computers or laptops have been
associated with an increase in work related musculoskeletal disorder (WMSDs).
Methodology: The survey questionnaire was designed and distributed via GoogleForm.
161 office computer users in selected Malaysia’s Oil and Gas Industry has responded to
the questionnaire. The survey data was validated, received for data entry-encoding and
analyzed for quantitative descriptive analysis. Result: The survey indicated that 94.4%
of the respondents’ have established office ergonomics program for the computers users
by the companies. Approximately 83.85% of the respondents had encountered MSDs at
different frequency. The survey concluded that neck (52.8%) and shoulder (48.7%), lower
back (37.9%) are the most commonly have MSDs for office computer users. 111
respondents (88%) seen an improvement both in managing the musculoskeletal disorder
and improved work productivity. Conclusion: Office ergonomics program is key to
managing and improving musculoskeletal disorders among office computer users
Effect Of Transformational Leadership And Creativity And Innovation On Organizational Performance: A Conceptual Model
This study aims to understand the effect of transformational leadership and creativity and innovation
on organizational performance of the Malaysia Telecommunication Mobile Operators. The targeted
population of this study will be the executives working in the four major mobile operators with more
than 5 years of working experience in the industry. The problem to be addressed in this study will be
the rapid technological changes that needs telecommunication service providers to be adapt and address
the performance gap to achieve competitive advantage. Transformational leadership style of the CEO
is seen as the catalyst towards building a creative and innovative work force to drive organizational
performance. The main objectives if this study is to determine the relationships that constitute
transformational leadership (covering intellectual stimulation, individual consideration, idealized
influence and inspirational motivation) creativity and innovation (organizational factor of structure,
strategy, support mechanism and behavior) and organizational performance. The study attempts to offer
significant theoretical and practical contribution
Enhancing Motivation among Online Distance Learning Students during the Covid-19 Pandemic in Malaysia
The study was undertaken to assess the essential peer influence and tutor
performance as key drivers in students’ motivation with the role of self-efficacy
as a mediator in online distance learning higher education institutions in
Malaysia during the Covid-19 pandemic. For data collection, the previously
developed scales of peer influence, tutor performance, self-efficacy, and
motivation in the context of online distance learning higher education
institutions in Malaysia were distributed among the students in online distance
learning higher education institutions. In total, 231 completed surveys were
collected from the respondents and 12 outliers were detected through data
screening using the Mahalanobis distance technique in SPSS, which left 219
clean data samples ready for analysis. The results from data analysis have
shown that peer influence has no significant direct relationship with motivation
but has significant indirect relationship with motivation, with self-efficacy as a
mediator. Tutor performance has a significant direct relationship with
motivation and also a significant indirect relationship with motivation, with selfefficacy
as a mediator. Moreover, the implications of the findings were
discussed, and future directions were recommended
Psychology Students Feedback on the Overall Programme Structure in ODL Context: A Case Study at OUM
Generally, the study of students’ feedback may serve various purposes such
as for programme improvement; accountability and decision making;
judgments of merit, worth, and significance of the programme. The ultimate
goal of this study is to enhance the effectiveness of online study and delivery.
The aim of this paper is to study psychology students’ feedback on the overall
structure of the Bachelor of Psychology programme offered in OUM. The
specific objectives of the study are to determine whether the curriculum
matches their needs, whether they can pursue a profession after graduation,
whether they are satisfied with the courses, and whether they learned
psychology courses as planned. This is a descriptive study and case study
technique was utilised. The sample consists of 436 psychology active students
throughout the country. Structured questionnaire was used to collect the data
and the questionnaires were distributed via Google Drive. The Cronbach Alpha
for the instrument was 0.79. The study results indicated that students’ feedback
was very positive with the overall structure of the psychology programme. The
data shows that the mean score for all the items fall into the high category. The
score mean ranges from 3.806 to 4.164. This finding indicates that the
psychology programme offered in OUM is satisfactory and well accepted by the
students