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Critical Success Factors in Six Sigma Implementation - A Case Study of MNCs in Malaysia
Research objective is to survey Six Sigma
implementation in Malaysian Multinational Corporation
(MNCs) and identify the Critical Success Factors (CSFs)
these companies use in ensuring its successful
implementation. Research is anchored to the method of
exploratory survey conducted via online among MNCs using
Six Sigma in Malaysia. Preliminary findings of influence
breakdown of each CSF results in with Management
Commitment (85%), Absorption (95%), Cultural Influence
(85%), Project/Process Assessment (100%) and Training &
Awareness (100%). Detailed statistical analysis concluded
CSFs that have direct impact in Six Sigma implementation
are Management Commitment, Absorption, Project/Process
Assessment and Training & Awareness. We have through
this study established a clear guideline on CSFs necessary to
adopt in order to ensure the correct implementation of Six
Sigma in organizations. It is envisaged that local Malaysian
companies’ will use these findings as reference on the
initiative of implementing Six Sigma methodologies in their
business.(Abstract by authors
Impact Study on OUM's PISMK graduates (Bachelor of Teachership) (March 2010 Graduates)
The objective of this study was to determine the impact of OUM's SMK programme (Bachelor of Teachership) by investigating the perceptions of the :
a. SMK beginning teachers on their teaching efficacy and competencies
b. Principals/heads of schools on the SMK beginning teachers performance as compared
to the competencies/skills perceived as important
Lifelong learning : issues of effective implementation
Lifelong Learning is becoming more important as the median age of the world and the pace
of change continues to increase. It has become part of key national development strategy to
update and upgrade the knowledge of its citizen to meet the challenges of globalization. This
paper reviews the goals and process of lifelong learning, which may be academic or nonacademic,
pre-employment or post-employment, formal, semi-formal or informal. It then
examines the deployment of modern information communication technology (ICT), and its
effects of accelerating the life-long learning process. Among the modes of delivery, the
authors contended that Open and Distance Learning (ODL) with blended mode of delivery is
perhaps the most effective means of implementing lifelong learning. The issues of
assessment and accreditation, especially the validation and recognition of informal learning
remain one of the main obstacles to the implementation of lifelong learning. (Authors' abstract
A digital library content metadata generator for e-print
A Digital Library is normally consisting of or made upon a collection of digital objects plus the
information and services for storing, accessing and retrieving them. Digital Libraries by nature is
a very complex information system. Despite efforts being made to streamline its creation and
content population into an out of the box experience, there is still room for automation. For the
creation of Digital Library or Online Repositories as it also known, the availability of free open
source software such as EPrints developed at University of Southampton, United Kingdom is
has simplified the creation process. While the Digital Library software packages such as EPrints
have made it easier to create and run Digital Libraries, optimization and customization still
needs to be done in order to achieve an optimally usable solution. One the most time
consuming tasks involved in setting up a Digital Library is populating these repositories. This can
be a very manual task that consumes a large amount of time without automation. One the
most time consuming tasks involved in setting up a the content or collections of Digital Library
is the data entry that provides detailed information on the available resources which is usually
made up of metadata elements that provide information on the content stored. The Digital
Library Content Metadata Generator (COMGEN) developed as a part of this project is designed
to reduce the workload, time consumption and error prone manual data entry that are being
done the traditional way in populating Digital Libraries. COMGEN is built to demonstrate the
feasibility of automatic content generation by extracting existing metadata from the source file
and transforming it into a usable format for use with the EPrints Import Tool to automatically
add new content and populate the Digital Library/Repository. (Abstract by author
Malaysian Organizational Efficiency : Implementation of Six Sigma Methodology Kecekapan Organisasi di Malaysia (Pelaksanaan Tatakaedah Enam Sigma)
The implementation of productivity tools in multinational companies is usually well
documented. Two of the fundamental productivity methods used are waste elimination and
variation reduction. The objective of this research is to identify the Critical Success Factors
(CSFs) of six sigma methodology implementation in Malaysian Multinational Corporations
(MNCs). This research used the method of exploratory survey conducted via online
questionnaire. The survey was conducted among 22 MNCs in Malaysia which used six sigma
methodology in their organisations. The list of 22 companies was retrieved from Internet
search. Of the 22 companies surveyed, 20 returned their completed responses. The study
concluded that Project/Process Assessment and Training/Awareness are the most significant
factors in the successful implementation of six sigma. The results support the Null Hypothesis
(H0) that the success of six sigma implementation in Malaysia is directly impacted on by the
identified CSFs. This research finding provides the necessary foundation for local companies
to adopt and to ensure the correct approach is used in implementing six sigma in their
organisations. (Abstract by authors
Driving e-learning towards ubiquitous e-learning
This paper reports the findings of a study that examined learners’ beliefs and actual usage of e-learning in an open
and distance learning (ODL) environment. The constructs used include perceived usefulness, perceived ease of use,
computer self-efficacy and anxiety. The study was based on 438 usable questionnaires completed by a random
sample of learners from the Open University Malaysia (OUM). It was found that the learners were generally
receptive towards e-learning, evidenced by their low computer anxiety and positive perceptions for perceived
usefulness, perceived ease of use, computer self-efficacy and attitude towards e-learning. Learners also reported a
reasonably high usage of various devices such as laptops, mobile phones, MP3/MP4 players and tablet computers
for downloading study materials such as HTML modules, iLectures and iRadio learning segments. Through a series
of regression analysis, the study found that learners’ perceived usefulness and ease of use, computer self-efficacy
and anxiety had an impact on attitude towards e-learning. With regards to usage of e-learning, only perceived
usefulness was found to be a significant factor. Learners also indicated that the top five most serious barriers to elearning
were (i) technological and academic support, (ii) demand for time and effort , (iii) interface, navigation
and platform problems, (iv) awareness of availability of the e-learning materials and (v) costs of devices and
Internet access. In its drive to move the present e-learning to ubiquitous e-learning, among others, OUM will have
to focus its efforts in reducing the impacts of these barriers and to improve further the usefulness of e-learning
materials and technology. (Abstract by authors
Persuasive mobile technology : exploring the potential text messages for influencing attitudes and behaviours (A PowerPoint presentation)
Contemporary communication technologies offer far greater potential than what meets the eye. This is particularly so in regard to mobile technology: the anytime, anywhere technology. If previously under normal circumstances, the mobile phone is used in its simplest function to deliver messages or to communicate between two parties, it is now seen as possessing tremendous potential in influencing attitudes, behavior and motivation when presented at the kairos or opportune moment. Hence the term ‘persuasive technology’ was introduced. This paper aims to discuss ways in which the use of mobile technology has been explored in the recent years to deliver ‘just-in-time information at points of decision and behavior’ (Intille, 2004). It seeks to examine how one might ‘design with intent’ (Lockton, Harrison & Holley, 2009), that is, how to capitalize on the latent power of mobile technology to help people change, along with the ‘what’ and ‘why’ of doing so. (Abstract by authors)