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The growth of iRadio OUM as a quality audio learning material provider
No full textPurpose :
The purpose of this paper is to discuss the progress of iRadio OUM over the years, the evolution of technology used and its overall significance to OUM’s continual growth and development.
Design/methodology/approach :
Reports the results from web analytic data from previous years in terms of listening and downloading habits and trends. Reviews of how other institutions and/or organisations use podcasting or audio learning material in the teaching and learning process are also included.
Findings :
Outlines the progress of iRadio OUM through the years in terms of content development, listening and downloading trends as well as research and development carried out. This paper summarises the changes in how segments are structured, produced and delivered. It also outlines the evolution of the technology used, mainly in terms of how content is delivered to the audience.
Research limitations/implications:
The scope of the paper is such that it only highlights the experiences of iRadio OUM alone.
Practical implications:
Offers practical advice in terms of the planning, development and implementation of an educational internet radio for higher learning institutions.
Originality/value :
This paper is written by key team members of iRadio OUM itself and highlights the experiences and ultimately the best practices discovered by actual web-broadcast practitioners and audio learning materials instructional designers. [Abstract by authors
Construct Validation of Factors Influencing the Educational Performance of ODL Learners: Methodological Contribution Using Psychometric Properties and Confirmatory Factor Analysis
Get PDFRESEARCH, PUBLICATION AND FUNDINGWITHIN THE OPEN UNIVERSITY MALAYSIA: AUDIT AND ACTION
Get PDFWhile universities carry the dual function of knowledge creation and knowledge
transmission through the process of research and teaching, there is on-going
tension between research and teaching, particularly in terms of the demands
on time and variable recognitions and rewards. In addition, there is a demand
on all universities around the globe to increase their research and publication.
In Malaysia, the rating exercise of universities is carried out nationwide using
the Malaysian Research Assessment Instrument 2011 (MyRA®) by Ministry of
Higher Education. The aim of MyRA® is to increase research quality in higher
education institutions which in turn will produce high impact human capital,
publications and intellectual property. The 2014 MyRA® rating for Open
University Malaysia 2014 suggested that bold strategies are required to be on
par with other private higher education institutions and this prompts this study.
Three short surveys related to research, publications and funding were
administered onto its academic staff. In addition, a visiting professor was
invited i) to discuss how the university’s research and publication performance
could be improved, and ii) to conduct a series of workshops to promote
research and publication and encourage action amongst academic staff. The
paucity of research and publications within the university according to the
survey findings is due to several reasons such as i) lack of emphasis on
research and publications in strategic plans as well as in the terms and
conditions of employment, ii) workload issue, and iii) lack of research skills.
The Centre for Research and Innovation which manages all research related
activities of the university has drafted out its Research and Innovation strategic
plan taking cognizance of the issue raised by academic staff.
Keywords: Research, Publication, Funding, Audit
(Abstract by author
The 2016 Kuala Lumpur Declaration: 8th Pan-Commonwealth Forum on Open Learning Kuala Lumpur, Malaysia, 27-30 November 2016
No full textThe Kuala Lumpur Declaration was presented on November 30, 2016 at the Closing Ceremony of the Eighth Pan-Commonwealth Forum on Open Learning, Kuala Lumpur Convention Centre, Kuala Lumpur, Malaysia. With the Charter of the Commonwealth 2013, the UN Sustainable Development Goals (SDGs), UNESCO’s Incheon Declaration and Framework for Action, Education 2030, and the 2012 UNESCO-COL Paris Declaration on Open Educational Resources (OER) in mind, it presents a set of recommendations. It also proposes that the set of recommendations be brought to the next Conference of Commonwealth
Education Ministers (CCEM) and the Commonwealth Heads of Government Meeting (CHOGM) for further consideration and implementation
Service Quality and Customer Loyalty in Malaysian Islamic Insurance Sector Exploring the mediating effects of Customer Satisfaction
Get PDFThe purpose of this study is to explore the mediating role of customer satisfaction
between service quality dimensions and customer loyalty in Malaysian Islamic insurance sector.
Based on the literature, six service quality dimensions were used to develop theoretical
understanding about customer satisfaction and loyalty. This study proposes and tests a
framework via structural equation modeling (Amos-16). The results of the analysis indicated
that four of six service quality dimensions (tangible, responsiveness, fairness, and reliability)
positively influence customer satisfaction which further influences customer loyalty. In other
words, customer satisfaction mediates the relationship between four of six service quality
dimensions (tangible, responsiveness, fairness, and reliability) and customer loyalty. Only two
service quality dimensions (assurance and empathy) were not significantly related with
customer satisfaction and loyalty. The findings further suggest that fairness have strongest
effect on customer satisfaction and loyalty. The result of the study will help the managers and
professionals to better understand how customer perceive service quality dimension and how
these service quality dimensions are important for customers as well as for the organization.
The study tested the impact of service quality dimensions on customer satisfaction and
customer loyalty and found that tangibility, responsiveness, reliability, and fairness positively
influence customer satisfaction. Therefore, the result of the study will help managers and
professionals about how to deal with the customers to maximize the organizational profit. The
result of the study suggested that fairness have strong influence on customer satisfactions and managers should pay attention on the fairness to improve service quality and maximize the
customer satisfaction. As per our best knowledge, the suggested model and Islamic insurance
sector have never been investigated before. (Abstract by authors
Knowledge of Breast Cancer and Screening Practices Among Women at Obstetrics and Gynaecology Clinic, Hospital Machang, Kelantan
No full textBreast cancer is the most common form of cancer in women and the first leading cause of death among women worldwide. This study assessed the breast cancer knowledge and screening practices among women who attended the Obstetrics & Gynaecology Clinic, Hospital Machang, Kelantan. The data was collected from a sample of 70 women who were 18 years or older using the survey method.
This cross sectional, non-experimental study assessed breast cancer knowledge and behavior in terms of screening practices among women attending the health care clinic. Participation in this study was voluntary. This study used a questionnaire to gather data concerning knowledge of breast cancer and screening practice issues based on demographic characteristics such as age, ethnicity, occupation and educational status.
The result showed that these women had a good knowledge of breast cancer and screening practices. While participants demonstrated a fair knowledge of the screening methods, their participation in the screening procedures remained low. Statistical analysis showed no association between demographic data and level of breast cancer knowledge and screening practices.
In general women in Machang Kelantan had a good knowledge of breast cancer and screening practices. The screening practice known to them was breast-self examination. However, there was no association between their demographic data and knowledge of breast cancer and screening practices. The most outstanding factor that acted as barriers to practising breast - self examination among the women was their lack of confidence. This in turn was related to their lack of knowledge which affects their motivation plus not knowing the correct way to perform the breast self-examination. (Abstract by aiuthors
