Jurnal Ilmiah Ilmu Administrasi Publik
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Implementation of Child Protection and Development Policies in the Makassar City
Full text linkThis research aims to determine how the government implements policies for protecting and developing children in Makassar City. The research method used is qualitative to examine the relationship between variables. Data collection techniques include interviews and documentation. The data analysis technique follows the steps outlined in the theories of Miles, Huberman, and Saldana, which involve data condensation, data presentation, and drawing conclusions or verification. The research findings based on interviews and observations indicate that the implementation is not efficient and effective in terms of human resources. According to Edwards III's theory, efficient and effective implementation requires sufficient resources. Therefore, Makassar Mayor Regulation Number 45 of 2020, which aims to provide support for street children, has not been fully optimized because the Department of Women's Empowerment and Child Protection still needs more optimized resources, especially in terms of budget allocation. However, when considering the indicators of communication, disposition, and bureaucratic structure, the implementation is deemed fairly effective, as all four dimensions are functioning as intended
Determinants of Optimizing the Role of Bhabinkamtibmas in Building Public Trust
Full text linkDeterminants as supporters or obstacles to optimizing the role of Bhabinkamtibmas in building public trust are analogous to two sides of one coin which revolves around the implementation of the main tasks, authority, and functions of the institution that accommodate it. These organizational factors have a sustainable impact on service effectiveness and strengthening relations between government institutions and the community. The article resulting from this research explains the determinants of optimizing the role of Bhabinkamtibmas in building public trust in certain loci. Data, information, and knowledge regarding the research focus were obtained through observations, interviews, and focus group discussions with informants as members of Bhabinkamtibmas (police, army, sub-district officials), community leaders, religious leaders, non-governmental organizations (NGOs), and academics. The data is analyzed using an interactive model which includes data collection, data condensation, and verification using the Important Performance Analysis (IPA) technique which is presented through a spider curve, and drawing conclusions. The research results found that there are several aspects as determinants that support or hinder efforts to build public trust in the demarcation of duties of the Makassar Indonesian Big City Resort Police (Polrestabes). Determinants as supporters or obstacles to optimizing the role of Bhabinkamtibmas in building public trust include the quality of public services, actor leadership style, transparency and accountability, public participation, effective communication, justice and equality in public policies and services, competency and integrity of the apparatus. The glue that unites the sustainability of these determinants is the leadership style and learning of the Bhabinkamtibmas organization as a representation of the Indonesian National Police (Polri)
The Influence of Service Delivery and Information Quality on Patient Satisfaction at Reksodiwiryo Hospital, Padang City
Full text linkThe purpose of this study is to determine or analyze the effect of service delivery and information quality on patient satisfaction at Reksodiwiryo Hospital, Padang City. In this study using a quantitative approach research method. The population in this study were people who had visited the Padang City Reksodiwiryo Hospital. Sampling in this study used the William G. Cochran formula, this was based on the fact that the samples in this study could not be identified, by using this formula a sample of 96 samples of patients was obtained. The sampling technique used is simple random sampling. Data were collected using questionnaires distributed to respondents with measurements using a Likert scale. In this study, all the data obtained will be analyzed using simple and multiple linear regression. Results a) service delivery affects patient satisfaction, b) information quality affects patient satisfaction, c) service delivery and information quality affects patient satisfaction
Bureaucracy Pathology on the Regional Secretariat of Makassar City in Providing Service
Full text linkThe study focused on how the attitude of the government bureaucracy apparatus in the regional secretariat of Makassar city in providing service to the societies. The study is entitled “The Bureaucracy Pathology in Regional Secretariat of Makassar City in Serving Communities”. The study is expected to give input to the government in evaluating the bureaucracy in the Regional Secretariat of Makassar City. The research aims to describe and explain the attitude of the bureaucratic apparatus in giving service to the community in the Regional Secretary in Makassar City. It is a descriptive study collecting data from two methods: library research and field research. To obtain objective results, data from the field were analyzed qualitatively. Quantitative complementary data were obtained from field reports and notes. Based on the research findings, types of bureaucracy pathologies found in the Regional Secretariat of Makassar City included the apparatus being indiscipline toward the time, they were less responsible, they showed some discrimination, and they were less polite in serving societie
Implementation of Batik Wastewater Management Policy: A Case Study of Pekalongan City
Full text linkThis study aims to review the implementation of batik waste management policies in Pekalongan City, this is because Pekalongan is the largest batik producing area in Indonesia with an average production of over sixty percent of the total national production capacity which is dominated by the small-scale batik industry or household industry, and this has caused pollution to the environment, this research uses a qualitative descriptive method with a field study approach compared to literature review or literature study and the results found that the environment, The number of Wastewater Treatment Plants (IPAL) that are still being built is small and not proportional to the amount of waste produced per cubic meter and day and the implementation of policy implementation which does not produce maximum output in overcoming batik wastewater in Pekalongan City because the target of building the number of Wastewater Treatment Plants in Pekalongan City has not been built one hundred percent at this time based on established policies and should be able to accommodate all wastewater from the remaining batik production in Pekalongan City
Implementation of social assistance policy for communities affected by the covid-19 pandemic in DKI Jakarta Province
Full text linkThe Covid-19 pandemic has significantly impacted health and the economy, leading many countries, including Indonesia, to launch social protection programs to mitigate the negative effects of the crisis. This research employs a qualitative research method with purposive sampling in selecting informants. Data analysis is conducted using the Miles and Huberman method, supported by the Nvivo 12 application. The research findings indicate that the implementation of social assistance policies for communities affected by the Covid-19 pandemic in DKI Jakarta Province involves two main aspects: policy content and policy implementation context. The policy content aspect encompasses factors such as influencing interests, types of benefits provided to the community, the expected extent of change, the roles of policymakers, the implementation of social assistance programs, and the limitations of available resources. On the other hand, the policy implementation context aspect includes power, interests, and strategies of the actors involved, the characteristics of institutions and authorities distributing social assistance, as well as the compliance levels and responses from policy implementers
Utilizing Information Technology in Knowledge Sharing to Enhance the Performance of Public Organizations
Full text linkThis study aims to investigate the utilization of information technology in knowledge sharing as a means to improve the performance of public organizations. The background of the research emphasizes the growing importance of knowledge sharing in enhancing organizational performance in the public sector. With the rapid advancement of technology, leveraging information technology platforms has become crucial for effective knowledge management and sharing. The research employs a mixed-methods approach, combining qualitative and quantitative methods. The qualitative phase involves a comprehensive literature review to explore the theoretical foundations and best practices of knowledge sharing and the role of information technology in the public sector. Additionally, interviews and focus group discussions with key stakeholders from various public organizations will be conducted to gain insights into current knowledge sharing practices and the potential challenges faced. In the quantitative phase, a survey questionnaire will be administered to a sample of public organization employees to assess their perceptions of knowledge sharing practices and the impact of information technology on organizational performance. The collected data will be analyzed using appropriate statistical techniques to identify correlations and patterns between the variables. The anticipated findings of this research will contribute to a deeper understanding of the utilization of information technology in knowledge sharing and its impact on organizational performance in the public sector. The results will provide valuable insights for public organizations seeking to enhance their knowledge sharing practices and leverage technology effectively to achieve improved performance outcomes
The Performance Of Village Government Apparatus In Improving The Quality Of Public Services In Hamparan Rawang Sub-District, Sungai Penuh City, Jambi Province
Full text linkThis research starts from a variety of problems that have emerged since the promulgation of new village regulations, namely Law Number 6 of 2014 concerning Villages, where strengthening village capacity is being discussed, this certainly demands the performance of village government officials to carry out their duties and functions. The new paradigm of implementing village governance marked by the enactment of Law No. 6 of 2014 concerning Villages has had far-reaching consequences for government institutions at the village level. The purpose of this study was to analyze the performance of the apparatus, the quality of public services, inhibiting factors and supporting factors in providing services in Hamparan Rawang Sub-District, Sungai Penuh City. This study used a qualitative approach in two villages in Hamparan Rawang Subdistrict as research objects. The results of this study indicate that the performance of village officials in improving the quality of public services in Hamparan Rawang Subdistrict has not been maximized and there are still many constrained by lack of budget factors, low quality of human resources, inadequate facilities and pre-facilities, and lack of understanding of village apparatus on IT implementation
Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency
Full text linkThis study aims to describe and analyze the performance of the State Civil Apparatus at the Population and Civil Registration Service of Supiori Regency. This research is descriptive with a qualitative approach. With data analysis techniques through observation (observation), in-depth interviews (in-depth interviews), documentation (documentation), and literature studies which include the Performance of the State Civil Apparatus in improving public services at the Population and Civil Registration Office of Supiori Regency. Analysis of the Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency shows that the performance of employees at the Population and Civil Registration Service has not been good and optimal and really needs to be improved, especially on indicators of timeliness, quality and quantity of services. On the indicator of timeliness which is the focus of the problem in the performance of the employees of the Population and Civil Registration Office in Supiori Regency, the level of discipline of employees is still low in completing their duties. In terms of service quality, it needs to be improved because there is still a lack of supporting facilities and infrastructure, especially existing device technology and there are still public complaints in terms of inadequate service places, in terms of service quantity measured by the level of community satisfaction receiving services is still low and needs to be improved, In addition, the leadership of the Population and Civil Registration Service employees needs to be improved in order to improve the performance of the existing ASN. Factors that affect the performance of ASN in the Population and Civil Registration Service in the Supiori Regency in public services are the productivity of services carried out by employees is very influential on employee performance and it needs to be improved. significant in accordance with applicable regulations. From Responsibility, it still needs to be improved and improved, this greatly affects the performance assessment to measure the level of satisfaction of the community being served, while judging by Accountability, it can be seen that there are still differences in attitudes shown by employees in providing services, where these differences are a form of injustice in providing services to the community, both That's the difference in
Community Participation of Development in Gareccing Village Sinjai Selatan District Sinjai Regency
Full text link Participation in village development planning meetings is important in the implementation of development in each region, where participation in Gareccing Village is still relatively low so more enthusiasm from community leaders is needed to participate in development meetings. The purpose of this study is to find out Community Participation of Development in Gareccing Village, Sinjai Selatan District, Sinjai Regency. The research method used in this study is a qualitative method with a descriptive approach. The data sources of this study are the Village Chief, Chair and Members of the Village Consultative Body (BPD), Farmers Group, Chair of the Village Community Empowerment Institution (LPMD) and Community Leaders with a total of 8 people. Data collection techniques use interviews and document review. Research results of Community Participation of Development in Gareccing Village, Sinjai Selatan District, Sinjai Regency show that in terms of community participation in village development it can work well with Participation in Decision Making, Participation in Implementation, Participation in Taking Benefits and Participation in Evaluation. Community participation in infrastructure development in Gareccing Village is quite good, because the community provides assistance in the form of energy and thought. This shows that almost all community members know and are active in a series of infrastructure development activities starting from decision making, implementation, utilization, and evaluation of each stage of development undertaken. Participation or participation is basically a form of involvement and active and voluntary participation, the growth of participation in the development process requires trust and opportunities provided by the government to the community to be actively involved in the development process. Through participation, it means truly realizing that development activities are not only obligations that must be carried out by government officials themselves, but also require community involvement. Concern and awareness and responsibility of the community regarding the importance of development which aims to improve their quality of life