Jurnal Ilmiah Ilmu Administrasi Publik
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Implementation State Civil Apparatus (ASN) Core Values at RSUD Banten
Full text linkPresident Joko Widodo officially introduced the State Civil Apparatus (ASN) to core values and employer branding. As a public servant, policy implementer, and unifier of the nation, ASN plays a critical and strategic function, requiring unity of steps in the concept and work methods from the national government to local governments. The goal of these basic principles is to develop civil servants' culture so that they can operate professionally, particularly in the delivery of public services. The mentality issue in dealing with work pressure and change or disruption that necessitates a shift in thought and innovation has not been entirely resolved. A service-oriented mentality is one of the key values. RSUD Banten is one of the public-sector health-care organizations in Banten Province. With the establishment of RSUD Banten, it is envisaged that the needs of public health services in Banten Province can be satisfied to the greatest extent possible, one of which necessitates professional implementing human resources as service providers. The research method uses qualitative methods with a descriptive approach. Data analysis techniques using the model of Miles et al. The results showed that BerAKHLAK's core values have been implemented well by employees at RSUD Banten
Examining Purchase Behavior of Electric Vehicles as an Effort to Reduce Air Pollution: Theory of Planned Behavior
Full text linkCentral Jakarta has increasingly bad levels of air pollution, it is recorded that Jakarta is ranked third with the worst air in the world. Purchasing an electric vehicle is one way to minimize bad air. This research uses the Theory of Planned Behavior (TPB) to understand and predict what characteristics or variables influence the purchase of electric vehicles in Central Jakarta. The research sample consisted of 166 respondents who had purchased an electric vehicle. Data analysis used descriptive statistics and PLS-SEM. The perception of ease of avoiding pollution influences the lack of desire to protect oneself, and the protect intention (PI) influences purchasing behavior (PB). Subjective norms (SN) and attitudes towards electric vehicle purchasing behavior (ATB) are important elements that can increase a person's desire to defend against pollution by purchasing an electric vehicle. Perceived behavioral control (PBC) challenges subjective norms and attitudes toward electric vehicle purchasing behavior. Perceived behavioral control is proven to be a solution to preventing air pollution
Analysis of Village Financial Management Supervision (Case Study on The Regional Inspectorate of North Central Timor Regency)
Full text linkSupervision is a systematic effort by management to compare the predetermined standards performance, plans, or objectives to determine whether performance meets the standards and whether human resources are empowered effectively and efficiently to achieve the objectives as well as a step for corrective actions that need to be taken. Village Financial Management is the activities including planning, implementing, administering, reporting, and accountability of village finances based on the transparency, accountability, and participation principles, which is carried out orderly and budgetary manner. This study aims to analyze the village financial management supervision process conducted by the Regional Inspectorate of North Central Timor Regency. This study used a qualitative approach. The research instrument was the researchers who conducted interviews and interactions in the field by observing the supervision process. The results showed that the Regional Inspectorate has supervised financial management by following the stages namely planning, implementation, reporting, and follow-up. However, the supervision process was not conducted in all village areas due to limited human resources. It was also found that the village government's compliance level in managing village finances was low. It is indicated by the high findings of an inspection conducted by the North Central Timor Regional Inspectorat
Implementation of the Program for Increasing the Role of Women Towards Healthy Prosperous Families (P2WKSS) in Sukabumi City
Full text linkThe implementation process has stages of the public policy process that need to be implemented in order to achieve the objectives according to the policy plan. The program (P2WKSS) is a program to increase the role of the community that uses a cross-developmental approach pattern, in a coordinated manner directed at improving family welfare in order to achieve a quality standard of living in alleviating poverty. This study aims to determine the implementation of the P2WSKSS Program in Sukabumi City, there are 6 criteria in influencing implementation, namely: 1) Policy standards and objectives, 2) Resources, 3) Inter-organizational communication, 4) Characteristics of implementing agents, 5) Economic Environment, Social and Politics, 6) The attitude of the implementing. The method used is a qualitative method with a narrative approach. Data collection techniques include observation, interviews, documentation, and audio-visual material. The results showed that the implementation was not optimal for several periods, there was a discrepancy in objectives, namely the program was not implemented within 2 years, namely in 2020 & 2021 so there was a significant increase in poverty growth, there was a need for increased guidance for the target community, a lack of carrying out inter-agency monitoring in increasing the role of women existing location and evaluation for program sustainability. Several things must be improved, namely increasing the quality of resources, because it is the executor who is the key to the success of program objectives, it is necessary to improve the approach so that community participation is in accordance with the target.
The Influence of Leadership Style, Career Development and Compensation on Organizational Citizenship Behavior of Civil Servants in The Sub-District City of Payakumbuh
Full text linkThis study aims to provide evidence that: 1) To analyze the effect of leadership style on the Organizational Citizenship Behavior of Sub-District Civil Servants in Payakumbuh City. 2) To analyze the effect of career development on the Organizational Citizenship Behavior of Sub-District civil servants in Payakumbuh City. 3) To analyze the effect of compensation on the Organizational Citizenship Behavior of Sub-District Civil Servants in Payakumbuh City. 4) To analyze the effect of leadership style, career development and compensation simultaneously on the Organizational Citizenship Behavior of Sub-District Civil Servants in Payakumbuh City. The population in this study were all District Government Civil Servants in the City of Payakumbuh, totalling 290 employees. The sampling technique in this study used a proportional random sampling technique with a specified number of samples of 169 respondents. Data collection was carried out using a survey method with a questionnaire. The data analysis technique used in this research is descriptive and quantitative analysis. The data collected is primary and secondary, which can be classified as independent and dependent variables. Testing the hypothesis in this study using multiple linear regression tests. Based on the study's results, it is known that 1) Leadership style has a positive and partially significant effect on the Organizational Citizenship Behavior of Sub-District Civil Servants in Payakumbuh City where Tcount is greater than Ttable where 3.500> 1.974 with a significance of 0.001 1.974 with a significance of 0.0001.974 with a significance of 0.000<0.05. 4) Leadership style, career development and compensation positively and significantly affect the Organizational Citizenship Behavior of Sub-District Civil Servants in Payakumbuh City
Implementation of the Non-Cash Food Assistance Program (BPNT) in Takalar Regency
Full text linkPoverty alleviation is one of the efforts to improve the welfare of society. The resulting impact can affect life and the fulfillment of basic needs of society such as food needs. This study aims to analyze the implementation of the non-cash food assistance program in Takalar Regency. The method used in this research is qualitative-explorative to examine the implementation of the non-cash food assistance program as a national initiative to fight poverty. Data was collected from interviews, field observations and existing literature, then Nvivo 12 Pro was used to analyze the results. The location in this study is in Takalar Regency. The research results show that the implementation of the non-cash food assistance program has gone well, such as access to information. However, the findings in this study that were considered less than optimal were related to executor accountability, timeliness, suitability for needs, not on target, and target group coverage
Strategy In Public Service
Full text linkThis study aims to determine the implementation of Know Your Customers (KYC) and Citizen Charter (Service Contract) strategies in increasing employee responsiveness in collecting retribution for Bone Regency. The type of research used is descriptive qualitative. Data collection used observation techniques, interviews, and documentation. The analysis technique is carried out through data collection, data reduction, data presentation, and concluding. The results of this study indicate that the implementation of the public service responsiveness strategy of Bone Regency in collecting retribution is considered to be less responsive based on each of the 3 indicators of the two responsive strategies, there is one indicator on the Know Your Customers strategy which is considered not good, namely approach, while two other indicators are considered good, namely (surveys, observations, interviews) and know customers. The indicators on the three Citizen Charter strategies (Service Contracts) are considered to be still not good, namely service users as the centre of attention, service contracts, and system determination. Of course, there are still shortcomings that need attention, namely paying more attention to the needs of traders, following up on merchant complaints quickly, and providing services according to existing regional regulations. If this is allowed to continue, it will harm the implementation of public services in the future, bearing in mind that the increasing needs of traders must be supported by managers who are alert and responsible for their main tasks and functions, so that responsive services can be created.
Improving the Effectiveness of Public Services through Technology-Based Service Innovations in Indonesia
Full text linkThis study aimed to investigate the role of technology-based service innovations in improving the effectiveness of public services in Indonesia. The background of this study is based on the increasing demand for public services and the need for more efficient and effective service delivery methods. The study adopted a qualitative research method, including interviews and focus group discussions with key stakeholders involved in the delivery of public services. The findings of this study suggest that the implementation of technology-based service innovations can improve the effectiveness of public services by increasing accessibility, speed, and accuracy of service delivery. The study recommends that policymakers and public service providers should invest in technology-based innovations to improve the quality of public services and enhance the overall customer experience
How Dedication to The Inspectorate of Central Kalimantan Province Affects The Competence And Ethics Of Internal Government Supervisory Apparatus?
Full text linkThis research was conducted to analyze the influence of competence, commitment, and ethics variables on responsibility at the Inspectorate of Central Kalimantan Province. This research was designed to quantitatively use explanatory research methods with a causality approach design or a causal relationship between two variables. Following the research location at the Inspectorate of Central Kalimantan Province, the total population of employees serving as APIP is the Government Oversight Function (PPUPD) and Auditor Functional, who are directly involved in supervisory activities. The samples used in this study were all APIPs in the Inspectorate of Central Kalimantan Province, namely 64 people. The research instrument used in this study was a structured questionnaire equipped with alternative answers. The respondent only had to choose the alternative that best suited the respondent's experience, opinion, or feelings. Data analysis uses the help of SPSS and Smart PLS statistical analysis tools. The findings from this study are that the competence variable has a significant direct effect on commitment. The ethical variable has no significant impact on loyalty. Competence, ethics, and commitment have no significant effect on performance. Meanwhile, from the results of the indirect effect test, the commitment variable cannot mediate the influence of competence on performance. It is also unable to mediate the effect of ethics on performance
Public Service Innovation: Driving the Growth of the Tourism Industry in Indonesia
Full text linkThe tourism industry in Indonesia has witnessed substantial growth in recent years, positioning the country as a prominent destination in Southeast Asia. However, alongside this growth, there has been a growing need for improved public services to cater to the increasing number of tourists. This research aims to investigate the impact of public service innovation on the growth and sustainability of the tourism industry in Indonesia. Through a comprehensive analysis of innovative approaches and best practices in public service delivery, this study identifies key strategies and policies that have successfully enhanced the overall tourist experience. The findings highlight the pivotal role of public service innovation in driving the tourism sector's expansion, improving visitor satisfaction, and fostering sustainable development in Indonesia's tourism landscape