Jurnal Ilmiah Ilmu Administrasi Publik
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Effect of Personality and Interpersonal Communication on Organizational Commitment
Get PDFOne of the organizational resources that has an important role in achieving its objectives is human resources both in the private sector and the public sector. This study aims to: 1) Know how much influence the personality variables (Neuroticism, Extraversion, Openness to Experience, Agreeableness, Conscientiousness) and interpersonal communication have an influence on organizational commitment in the office of the South Sulawesi Provincial Environment Agency. 2) Knowing, among the variables of Neuroticism, Extraversion, Openness to Experience, Agreeableness, Conscientiousness, and interpersonal communication, which variable is the dominant influence on Organizational commitment at the office of the Environment Agency of South Sulawesi Province. The analytical method used is a multiple linear analysis method which is also supported by descriptive analysis. The results showed that: there was a positive and significant influence between personality variables on interpersonal communication on organizational commitment at the office of the South Sulawesi Provincial Environment Agency
Refunctionalization of Religious Service Officials at the Makassar City Ministry of Religion Office
Get PDFThe purpose of the study is to describe the functionalization of religious service apparatuses at the Ministry of Religion Office in Makassar City. This type of research uses qualitative research with descriptive analysis. The research location was carried out at the Ministry of Religion of Makassar City. Data sources use primary data through in-depth interviews with various informants, namely: Head of the Makassar City Ministry of Religion, KUA, Religious Extension, da'wah da'wah, and religious leaders, people who are considered representative, those who are active and involved both directly and indirect in handling religious services. While secondary data document data from the Ministry of Religion office, the government is relevant to the research theme. The data analysis technique used in this study is a qualitative descriptive technique using an interactive phenomenological model by looking at the processes associated with the appropriation of the apparatus. The results of the study show that the re-functionalization of the apparatus in religious services is not maximized by the community. This can be seen from four things, such as: 1) Redesign of the Main Functions of Religious Servants, 2) Changes to the Paradigm of Religious Services, 3) Changes to Main Tasks and Functions of Religious Servants, and 4) Changes in Operational Standards for Religious Servants
Bare Base Concept as Alternative Strategies Dealing with Threats in the Air Territory of the Unitary State of the Republic of Indonesia
Get PDFThe strength of the main weaponry system tools (Alutsista) or defense equipment owned by the Indonesian National Army (TNI), Air Force (AU) is still minimal and has not met the Minimum Strength (Minimum Essence of Force/MEF). TNI AU Alutsista in the form of aircraft, radar, missiles and cannons is used to carry out its duties in upholding the law and maintaining security in airspace national jurisdictions in accordance with the provisions of national law and international law which have been ratified from potential threats, especially threats from other countries through the air media. This study aims to provide an overview of the application of Bare Base Concept (BBC) as an alternative strategy of the Indonesian Air Force in dealing with threats in the Unitary State of the Republic of Indonesia (NKRI) airspace, using normative research methods, which is done by researching library materials or based on secondary data. The results showed that the BBC was one of the alternative strategies of the Indonesian Air Force that was effectively applied in dealing with threats in the Republic of Indonesia airspace. BBC is a concept of airbase preparation with the support of facilities and minimum guarding, which can be intensified at any time so that it can support optimal air operations
The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
Get PDFThe effectiveness of an act of service or specific actions performed in a precise and impact on the fulfillment of the needs of the public. This study aims to determine the effectiveness of the service of electronic identity cards (E-ID) at the official residence, civil records, manpower and transmigration Soppeng. To achieve these objectives the researchers used a technique of collecting data through interviews, observation and documentation. Data have been obtained from the results of the study were processed using qualitative analysis. The results showed that: (1) The efficiency of service E-ID card at the Department of Population, Civil, Labor and Transmigration Soppeng less effective, (2) Procedure service E-ID card is good, (3) coordination of the leadership of subordinates at the Department Population, Civil, Labor and Transmigration Soppeng are effective, (4) The responsiveness of the employees already good, (5) Facilities and infrastructure are less effective
Standardization of Small Businesses: A Feasibility Study of Restaurants in Enrekang Regency
Get PDFThe purpose of this study was to determine the level of feasibility of restaurant businesses in Enrekang Regency based on restaurant standards that have been established based on Minister of Tourism and Creative Economy Regulations. This research is an evaluation research on meeting the standards of home eating business seen from product standards, service, and management. The study was conducted in 8 (eight) restaurants in Enrekang Regency. Data was collected through assessment instruments about the standard business of restaurants. Data were analyzed using descriptive analysis. The results showed that restaurants in Enrekang District were sufficient to meet product, service and management standards as intended in the Minister of Tourism and Creative Economy Regulation No. 12 of 201
Kualitas Layanan Kesehatan Pasien Peserta Badan Penyelenggara Jaminan Sosial (BPJS) di Rumah Sakit Universitas Hasanuddin
Get PDFPenelitian ini bertujuan mendeskripsikan, menganalisis, dan menginterpretasikan pelayanan pasien peserta BPJS di Rumah Sakit UNHAS. Jenis penelitian ini adalah kualitatif deskriptif dengan pendekatan fenomenologi, yang mengkaji dan mengungkapkan makna konsep atau fenomena dan pengalaman tentang pelayanan yang dialami pasien peserta BPJS berdasarkan apa yang terjadi di Rumah Sakit UNHAS. Teknik pengumpulan data dilakukan dengan wawancara, observasi, dan telaah dokumentasi. Sumber data diperoleh dari 10 informan kunci. Teknik analisis data mengunakan model interatif Miles dan Huberman (2007) yakni reduksi data, penyajian data, verifikasi data dan kesimpulan. Hasil Penelitian menemukan bahwa Kualitas Layanan Kesehatan bagi peserta BPJS di Rumah Sakit UNHAS belum optimal, karena masih ada hak-hak pasien BPJS belum terakomodasi terutama pada dimensi responsivitas (daya tanggap) petugas Rumah Sakit yaitu pasien menunggu layanan lebih dari satu jam. Dimensi responsibilitas yaitu dokter memberi resep obat, kadang tidak tersedia di apotik, dan kamar Inap tidak mencukupi/penuh untuk pasien BPJS. Kata kunci: Kualitas, Layananan, BPJS, Kesehata
Reformasi Birokrasi Dalam Pelayanan Publik (Studi Pelayanan Terpadu Satu Pintu)
Get PDFThis study aims to identify the implementation of bureaucratic reforms, as well as to offer several solutions for the improvement of licensing administration services. This study used a qualitative approach with the type of instrumental case study research. The location of the research was conducted at Integrated Licensing Service Agency (BP2T) in Kabupaten Bone.Teknik data collection used, namely: in-depth interviews, document studies and observation. Data are analyzed through data reduction stages, data presentation, conclusion and verification. The results showed that the implementation of bureaucratic reform in the administration of licensing services, from the Institutional aspect that the licensing service of Bone Regency has been in the form of One Stop Service; Human Resources aspects that the existing employee qualifications are not in accordance with organizational needs, discipline and responsibilities of employees is still relatively low; aspects of the System and Procedures that generally permits are completed beyond the prescribed timeframe, the existence of discrimination and inconsistency. Through this research, verification of several concepts and theories, namely formalism as one of the characteristics of prismatic society proposed by Fred W Riggs on justified in this study, which in the phenomenon the author calls it by the term "Regulation of the Tongue
Kedisiplinan Aparatur Sipil Negara pada Kantor Badan Kependudukan dan Keluarga Berencana Nasional Provinsi Sulawesi Selatan
Get PDFPenelitian ini bertujuan untuk mengetahui Kedisiplinan Aparatur sipil Negara pada kantor Badan Kependudukan Dan Keluarga Berencana Nasional Provinsi Sulawesi Selatan. Penelitian ini menggunakan pendekatan kuantitatf dengan populasi sebanyak 108 dan sampel sebanyak 25 persen dari jumlah populasi sehingga populasi diperoleh 29 sampel. Dari 29 sampel tersebut 26 diantaranya dijadikan sebagai responden dan 3 dijadikan sebagai informan. Pengumpulan data dengan teknik observasi, angket, wawancara dan dokumentasi, sedangkan teknik analisis data yang digunakan yaitu analisis persentase. Hasil penelitian ini menunjukkan bahwa kedisiplinan Aparatur Sipil Negara pada kantor Badan kependudukan dan keluarga Berencana Nasional Provinsi sulawesi selatan berada pada kategori cukup baik. Ditinjau dari disiplin waktu, disiplin dalam berpakaian, menggunakan perlengkapan kantor dengan hati-hati, menghasilkan jumlah dan kualitas yang memuaskan, mengikuti cara kerja yang ditentukan dan menyelesaikan pekerjaan dengan penuh semangat.Kata kunci: Disiplin, ASN
Efektivitas Penerimaan Negara dengan Penerapan Modul Penerimaan Negara Generasi Kedua Wilayah Kerja
Get PDFState revenue is the most important part of the State Budget to finance various sectors of state expenditure. In support of this country's acceptance in apply MPN-G2 to facilitate the public in paying taxes. The result found that effectiveness of state revenue by applying of MPN-G2 system is quite effective in the case of quantity in the form of increasing percentage of amount of realization and transaction of state revenue. While the quality of state revenues after the MPN-G2 less effective because of input transparency of state revenue transactions is still too large so that the validity of the transaction is in doubt. For the duration of the state revenue with billing shows effective results because it is faster in the state revenue deposit, but the delegation of state revenue is less effective because it is still like the old system all transactions collected first with the time period determined after it was transferred to the state treasury. This study also produces factors that affect the effectiveness of state revenue with MPN-G2 such as communication, resources, and clarity of technology and procedures
Keefektifan Pelayanan Kartu Tanda Penduduk Elektronik (KTP-EL)
Get PDFPenelitian ini bertujuan untuk mengetahui Keefektian Pelayanan KTP-el pada Kantor Dinas Kependudukan dan Catatan Sipil Kabupaten Bantaeng. Penelitian ini merupakan penelitian deskriptif kualitatif dengan jumlah informan sebanyak 7 orang. Pengumpulan data dilakukan dengan menggunakan teknik observasi, wawancara dan dokumentasi. Sedangkan analisis data yang digunakan terdiri dari empat alur kegiatan yaitu: pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan (verifikasi).Hasil penelitian menunjukkan bahwa keefektifan pelayanan KTP-el pada Kantor Dinas Kependudukan dan Catatan Sipil Kabupaten Bantaeng berada dalam kategori cukup baik. Melihat fokus dalam penelitian yaitu:1) prosedur pelayanan telah ditetapkan dengan cukup baik, 2) kedisiplinan pegawai berada dalam kategori cukup baik, 3) keadilan pegawai berada dalam kategori cukup baik, 4) keawajaran biaya telah ditetapkan dengan cukup baik, 5) penyamanan pelayanan berada dalam kategori cukup baik. Kata kunci: Efektif, Pelayanan, KTP-E