Jurnal Ilmiah Ilmu Administrasi Publik
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Public Service Innovation in Enhancing Government Transparency and Accountability
Get PDFThis study examines the role of public service innovation in enhancing government transparency and accountability in Indonesia. The study is motivated by the increasing demand for transparency and accountability in public governance and the potential of public service innovation to address these challenges. The study aims to identify the facilitators and challenges of public service innovation in enhancing government transparency and accountability in Indonesia. To achieve the research objectives, this study adopted a qualitative research approach, and data were collected through in-depth interviews with public sector officials and document analysis. The collected data were analyzed using thematic analysis. The study found that public service innovation can enhance government transparency and accountability by providing transparent and efficient public services, promoting citizen participation, and promoting data-driven decision-making. However, the implementation of public service innovation faces several challenges, such as limited funding, a lack of technical expertise, and resistance to change. The findings of this study contribute to the existing literature by highlighting the importance of public service innovation in enhancing government transparency and accountability in Indonesia. The study also provides insights into the facilitators and challenges of public service innovation in the context of Indonesia. The study recommends that public sector organizations need to address the challenges identified in this study and leverage the facilitators to successfully implement public service innovation initiatives that enhance government transparency and accountability
Policies for the Development of Civil Servant Performance in the Regional Government of Bone Regency
Get PDFGlobalization poses positive impacts such as advances in science and technology, facilitating the flow of information, communication, and distribution of goods and services. The negative impact of globalization is in the form of a threat to the nation's culture, the fading national identity, the dissolution of national borders, and the threat of other organizations. The impact of globalization is becoming an increasingly big and serious threat, especially when the organization lacks strong discipline. The purpose of this study is to find out how the performance of State Civil Apparatus, organizational culture concept framework, and efforts to improve the performance of Civil State Apparatus. The issue of Civil Servant performance will be accomplished and fulfilled if several factors influence it. One of the factors in question is organizational culture. Organizational culture is a philosophy, ideology, values, assumptions, beliefs, expectations, attitudes, and norms that are shared and binding in a particular community. Specifically in the culture within the organization will be determined by the conditions of the teamwork, leaders, and characteristics of the organization and the applicable administration process. Efforts to maintain the positive atmosphere of organizational culture will be able to improve employee performance, in other words, the better the organizational culture the higher the high level of performance, otherwise the worse the existing organizational culture the lower level of employee performance becomes lo
Collaborative Governance in Enforcement Program for Restrictions on Community Activities in Bandung City
Get PDFThe increase in community mobility after Eid al-Fitr has had a significant influence on the surge in Covid-19 cases in Indonesia. The city of Bandung is one of the cities with a high level of community activity, thus making the increase in positive cases of COVID-19 difficult to control. In accordance with the emergency policy set by the central government for the implementation of restrictions on the activities of the Java-Bali community, the Bandung City government made PPKM a progressive strategy implemented to reduce the critical number of COVID-19 by involving various stakeholders to accelerate efforts to deal with COVID-19. This study uses qualitative methods with descriptive analysis techniques to examine holistically the object of the research problem in accordance with the theories and concepts used as a knife of analysis in research. Thus the data presented is expected to be able to provide an overview that can be understood systematically and methodically in accordance with the data and facts in the field. In this study, it can be concluded that the success of the PPKM program in the city of Bandung is not able to stand alone, but there needs to be a harmonious synergy that is built on all elements of implementing the PPKM program. Through cross-sectoral collaboration that is integrated in the concept of collaborative governance, the goal of implementing PPKM in Bandung City can be realized by minimizing distortions that may occur as a result of overlapping policies.
Analysis of the Quality of One Stop Services for Building Construction Permits (IMB) in Bogor Regency
Get PDFOne of the bad services in Indonesia is the building permit or IMB and other related permits. In general, the One Stop Integrated Service Investment Service serves various permits, such as: IMB, Advertising Permit, Disturbance Permit, Construction Service Business Permit, and Trade Permit. In reality, there are still various criticisms and complaints from the public regarding public services provided by the One Stop Integrated Licensing Service Agency, which of course will greatly affect the image of the government in the eyes of the community. People always want to get fast, easy and cheap service. The reality is that in Bogor Regency, building permit services are still a public complaint. The fact that is happening at this time, there are still weaknesses which in general, in this case in the form of government apparatus services that have not been effective. The analysis knife used is the service theory according to Denhardt and Denhardt. This research method uses a qualitative approach with descriptive methods. The results showed that the quality of the One Stop Building Permit (IMB) Integrated Service in Bogor Regency has been running quite well, starting from adequate facilities and infrastructure starting from the strategic location of the building and can be reached by public transportation, providing satisfactory services from employees, there is an online permit arrangement and a special room for breastfeeding mothers, as a whole, the infrastructure is sufficient for the convenience of the community, but there are still shortcomings especially in the time the permit processing process is too long
Analysis of Occupational Health and Safety Firefighters in Makassar City
Get PDFThe problems discussed in this study relate to the number of employee work accidents that tend to increase each year significantly due to aspects of the work environment, work equipment and materials, and how to do work. Therefore, this study's purpose of identifying and analyzing employees' occupational health and safety at the Makassar City Fire Department. The research method used is descriptive-quantitative. The population in this study were all firefighters in the Makassar City Fire Department, with a total sample of 214 people. Data collection techniques used in this study were questionnaires, observations, interviews, and document review using a Likert's Summated Rating (Likert's) scale analysis and SPSS 17 program assistance. The results showed that the occupational health and safety of the Makassar City firefighter department is a positive category. In addition, 196 respondents or 91,5% positive outlook and 18 respondents or 8,41% have a very positive outlook in environment work, 133 respondents or 37,9% positive outlook and 81 respondents or 37,9% positive outlooks about work equipment and materials. The last aspect shows 135 respondents or 63,1% positive outlooks and 79 respondents or 36,9% positive outlook on how to do the wor
Collaborative Governance in Basic Education Services in Indonesia-Malaysia Border Area
Get PDFThis study examines the implementation of collaborative governance in essential education services in Indonesia-Malaysia's border area, in Entikong-Sekayam District, Sanggau Regency, West Kalimantan Province. It used a descriptive technique with a qualitative approach, with data collected through observation, interviews, and documentation. The data was analyzed with qualitative techniques and tested for validity by triangulation. According to the results, collaborative governance had not yet achieved desired results. This was based on several indicators, including starting conditions, facilitative leadership, institutional design, and collaborative processes. Importantly, the collaborative process involved several parties, including the government through the Ministry of Education and Culture, and the Ministry of Public Works and Housing, academics at the Faculty of Social and Political Sciences of Jakarta Muhammadiyah University, and elementary school figures (school committees, principals, staff and teachers). The results showed that the government’s role was not maximized, as indicated by uncertain policies and systems, overlapping authority, and inappropriate school infrastructure assistance targets. Academics actively facilitate various activities, including socialization, mentoring, workshops, and training, significantly improving education quality. Schools also operate an intense performance in mobilizing teachers to remain active amid the limitations of existing facilities and increasing their competence. Moreover, school committees also contribute ideas, energy, and materials in development, especially physical facilities. The weakness of the collaboration process in essential education services is the absence of private sector involvement
Effectiveness of Regional Development Planning: A Systematic Literature Review
Get PDFThis study aims to analyze the effectiveness of regional development planning through various planning models. This study used the literature study method by reviewing articles in previous studies obtained through the Scopus web and processed with the VOSviewer application. Based on the results of this study, several topics were found that have strong ties to regional development planning, namely decision making, decision support, land use, stakeholders, and coordination. The results obtained from the previous study show the main key in regional development planning was to make good use of the existing land, that is why careful planning for sustainable development was obtained. The limitations of this study were related to the source of the data obtained, where the articles reviewed are only sourced from the Scopus data base so this study does not have data that can be compared. Therefore, further research was expected to use a comparative analysis approach involving the Scopus database and the Web of Science (WoS)
Examining the Impact of PP 23/2018 policy through the Tax Compliance Factor of Tanah Abang Traders
Get PDFThis study aims to examine the factors that can affect tax compliance at Tanah Abang Market traders, which are the tax rate, perceived opportunity to evade, legal certainty, and group influence. This study uses a quantitative method with a positivism approach which examines social phenomena and captures the perceptions of MSEs actors on the determinants of tax compliance. The sample in this study were 154 MSEs respondents in Tanah Abang Market that were scope into Central Jakarta Regional Tax Office, both private individuals and corporate taxpayers. The results of the study revealed that the tax rate, perceived opportunity to evade, legal certainty, and group influence have a positive effect on tax compliance at Tanah Abang Market traders, but not significant only in the tax rate variable. This is very useful for the DGT authority and the Fiscal Policy Agency as policymakers that the reduction in tax rates does not affect the compliance behavior of MSEs traders and increase monitoring of compliance with MSEs taxpayers through derivative regulations on the implementation of supervision of MSEs taxpayers.
The Effect Of Work Discipline, Competency, And Integrity, On Employee Performance In Regional Secretariat Environment In Pariaman City
Get PDFThis study aims to determine the following: 1) The effect of work discipline on employee performance in the Regional Secretariat of Kota Pariaman. 2) The influence of competence on employee performance in the Regional Secretariat of Kota Pariaman. 3) The effect of integrity on employee performance in the Regional Secretariat of Kota Pariaman. 4) The effect of work discipline on employee integrity in the Regional Secretariat of Kota Pariaman. The data collection method is a part of the data collection instrument that determines the success or failure of a study. This type of research uses an associative quantitative approach. To get the data needed in this study, the authors used techniques in data collection. The data analysis technique used in this research is quantitative analysis. The types of data collected in this study were taken from two sources, namely primary data and secondary data. Hypothesis testing in this study was carried out by path analysis. Based on the results of analysis and discussion, it is known that 1) Work discipline has an effect on employee performance (Px1y) is 0.232 with a significance value of 0.007. 2) Job competence has a significant effect on employee performance (Px2y) is 0.462 with a significance value of 0.000. 3) Integrity has a significant effect on employee performance (Px3y) is 0.230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. Hypothesis testing in this study was carried out by path analysis. Based on the results of analysis and discussion, it is known that 1) Work discipline has an effect on employee performance (Px1y) is 0.232 with a significance value of 0.007. 2) Job competence has a significant effect on employee performance (Px2y) is 0.462 with a significance value of 0.000. 3) Integrity has a significant effect on employee performance (Px3y) is 0.230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. Hypothesis testing in this study was carried out by path analysis. Based on the results of analysis and discussion, it is known that 1) Work discipline has an effect on employee performance (Px1y) is 0.232 with a significance value of 0.007. 2) Job competence has a significant effect on employee performance (Px2y) is 0.462 with a significance value of 0.000. 3) Integrity has a significant effect on employee performance (Px3y) is 0.230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. it is known that 1) Work discipline has an effect on employee performance (Px1y) is 0.232 with a significance value of 0.007. 2) Job competence has a significant effect on employee performance (Px2y) is 0.462 with a significance value of 0.000. 3) Integrity has a significant effect on employee performance (Px3y) is 0.230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. it is known that 1) Work discipline has an effect on employee performance (Px1y) is 0.232 with a significance value of 0.007. 2) Job competence has a significant effect on employee performance (Px2y) is 0.462 with a significance value of 0.000. 3) Integrity has a significant effect on employee performance (Px3y) is 0.230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. 230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000. 230 with a significance value of 0.009. 4) Work discipline has no significant effect on integrity (Px1x3) is 0.175 with a significance value of 0.096. 5) Competence has a significant effect on integrity (Px2x3) is 0.508 with a significance value of 0.000