JKAP (Jurnal Kebijakan dan Administrasi Publik)
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Socio-Cultural Dynamics of Resilience Building: Lesson Learned from Sleman, Indonesia
The eruption of Mount Merapi in 2010 was one of the largest volcanic eruptions in Indonesian history. The catastrophic event resulted in fatalities, loss of homes and livelihoods, infrastructure damage, and trauma for residents. There also a shift in community dynamics. The purpose of this study is to analyse and understand the formation of resilient communities by examining the shift in the society dynamics, specifically socio-cultural changes in community-based interventions. The study is a case study of Pangukrejo Hamlet in Sleman, Indonesia. Study results showed that in the aftermath of the eruption, the community experienced changes in degree of harmony and mutual respect among members. The study identified community economy dynamics, which are attributable to three interventions. Study results formed the basis for drawing policy implications for public awareness of disaster risk and post-disaster recovery in general
Communication and E-Government: The Case Study of E-Government Implementation in Tourism Communications in the Tourism Department, Daerah Istimewa Yogyakarta (DIY) Province
The development of Digital Government Services (DGS) is a form of bureaucratic transfor-mation. This research focuses on virtual digital technology used in the government, especially in the tourism office department of Yogyakarta special administrative region which is also known as Daerah Istimewa Yogyakarta (DIY) Province. Based on Ministry of Communication and Information (MoCI) 2012 report, e-Government adoption in DIY was ranked 4th in the country. The province has the vision of becoming a cyber province as one of the ways to fulfil the needs of its residents. The objectives of this study encompass: 1) description of the imple-mentation of e-government in DIY Tourism department; 2) mapping and utilizing the tourism communication strategies to identify e-government implementation in the Tourism department; and 3) assess the role that e-government technology adoption can help to strengthen service encouraging the enhancement of service and creative industries towards contributing to im-prove the higher tourism development in DIY. The research used a case study approach with data collected using informal interview and documentation. Results of the research showed that: 1) the expertise in information and communication technology (ICT) is pivotal for was necessary for the development of ing the tourism-based websites and e-government applica-tions; 2) the importance of developing multimedia-based content to ensure relevant and updat-ed content; and 3) the importance of taking into account the needs and interests of undergradu-ates and undergraduate audience in developing and adoption of e-government services because they constitute the largest segment that uses the virtual digital government services
Government Public Relations and Social Media: Bridging the Digital Divide on People with Social Welfare Problems
This study is a public relations inquiry that aims to describe the use of social media by govern-ment public relations to bridge the digital divide that affects people with social welfare prob-lems. The research, unlike most public relations studies that by and large, focus on organiza-tional image, reputation, communication crisis, and transparency, uses the digital divide per-spective. The research uses Grunig and Hunt Public Relations model and Melvin De Fleur com-munication model perspectives to examine the communication processes that occur through government public relations social media. The research uses a qualitative descriptive approach to assess the communication conducted by informants. The results showed that government pub-lic relations communication through social media has not been fully able to bridge the digital divide, especially in rural areas. The digital divide creates three relates problems that affect the effectiveness of government communication with people that experience social welfare problem. Firstly, pattern of communication involves opinion leaders. Secondly, most feedback occurs in-directly while ideally, it should be direct. Thirdly, the flow of information takes place in either one or two steps, in contrast with the ideal, which should be in one step
Determining Public Value of Infrastructure Projects: Case Studies in Yogyakarta Province, Indonesia
Public infrastructure is very important for tourism and cultural activities in Yogyakarta as one of the largest tourist cities in Indonesia. The purpose of this study is to determine the public value of three public investment projects in Yogyakarta, including, Flyover, Jalan 0 Km, and Grahatama Library. Flyover represents infrastructure projects in the form of roads, zero KM represents one of Yogyakarta's biggest tourist destination icons, and Grahatama Library represents a difficult development project. This study uses the cost-effectiveness analysis of each project using qualitative methods through interviews and secondary data analysis of three research sites. This method is used to be able to analyze the publicity value of various types of infrastructure projects in Yogyakarta and how their implications are for the economy. The results show that the construction of the three projects has the potential to produce results that will improve community welfare and increase income distribution, implying that the project values investment costs. Thus, despite the fact that in connection with the cost of the Grahatama library project, far exceeds the short economic value it generates, in the long run, the existence of libraries by increasing public access to knowledge will contribute to regional development
Actor Networking in Forest Fires Mitigation, Ogan Komering Ilir District, South Sumatra Province, Indonesia
Forest fire is a seasonal environmental problem in Indonesia. The Government of Indonesia has introduced a new policy that promotes a networking approach. This paper attempts to analyze the existing networks that emerge during the process of forest fire prevention/mitigation in Ogan Komering Ilir (OKI) District. Drawing on empirical research using Social Network Analysis (SNA), we identify various actors participating in forest fire governance. The local government has promoted the principle of voluntary civil society and plantation corporation participation in the networks, which, however, based on findings does not seem to be effective. Our findings show that mitigation of forest fires in OKI District is plagued by low cohesiveness. The prominent role of the police in the network underscores the approach that the local government is using to tackle forest fires, which is, that it is a security problem and not as a disaster that requires intensive collaboration among multi-stakeholders. To that end, based on the research results, policy recommendations include, the need for the Central Government to establish a ‘stick and carrots’ mechanism for the local government to foster the adoption of collaborative forest fires mitigation management; the need for the local government, especially the provincial government and the district government, to reduce the role of the police while at the same time strengthen the role of non-state actors in forest fire mitigation; the need for the central and the local government to strengthen the capability of civil servants to work under the collaborative ecosystem through systematic learning
Front Matter JKAP (Jurnal Kebijakan dan Administrasi Publik)
Front Matter JKAP (Jurnal Kebijakan dan Administrasi Publik
Bureaucratic Reform Barriers: A Case Study on the One Stop-Integrated Service Office in Bone Regency
This research aimed at identifying the barriers to the implementation of bureaucratic reform, exploring the factors that cause these obstacles and offering some solutions to improve licens-ing administration services, this research applied the descriptive-qualitative approach using the case study design. Techniques of collecting data included interview, observation, and documen-tation. Instruments in this research, added the researcher himself (key device), an informant who was selected based on purposive sampling technique. Data analysis was based on "interactive models," including data collection, condensation, data presentation, and verifica-tion and concluding. The results showed that bureaucratic reform obstacles in licensing ser-vices, among others include, red tape and understaffing, while the internal environment in the bureaucracy and the various service user behavioral characteristics, were identified as critical barriers to bureaucratic reform. To that end, this research recommends conducting bureaucra-cy reform in all aspects, both internal to change bureaucracy itself) and external (induce changes in the characteristics of service user behavior)
Policy Advocacy in Resolving an Environmental Preservation Conflict: A Case of Policy Advocacy between the Government, Private Sector and Society in Kayen, Pati, Central Java
The quality of first category karst has attracted investors to build a cement factory in the Kendeng Mountains. This interest investor later received various responses by the local community who joined the community rejecting the cement factory, Jaringan Masyarakat Peduli Pegunungan Kendeng (JMPPK). The rejection was based on the reasons that the establishment of a cement factory in the area would have an impact on the local environment in general and pollution, degradation and damage to springs, loss of agricultural land and employment opportunities accompanying farmers, the spread of certain diseases that would endanger the communities living in around it. Specifically, this article examines the use of advocacy strategies involving formal and informal initiatives undertaken by the Kendeng community to influence the local government's decision to issue operational licenses to build a cement factory in Kayen District, Pati District based on environmental considerations. This article uses a qualitative research design. The results showed that the policy advocacy initiative, which included formal and informal channels by the Gunung Kendeng Community Care Network to influence policy in issuing operational licenses for the construction of the Kayen cement plant, proved successful. Policy advocacy culminated in a decision of the highest court that ruled against an operational permit that the local government had given to a local subsidiary of PT Indocement to build a cement factory in the Kayen area
Public Service Motivation Measurement: A Test of Perry's Scale in Indonesia
This article proposes and tests a ‘shorter version of the instrument for public service motivation based on Perry’s (1996) exploratory 24-item scale for Indonesia civil servants in five big cities, inter alia, Jakarta, Surabaya, Semarang, Makassar, and Medan. Of 1200 respondents, 904 completed the questionnaire, and 800 questionnaires were determined to be feasible for further analysis. Thus, the response rate was 88.50% the results indicated support for the shortened scale of Perry’s original work on investigating the Public Service Motivation (PSM) of Indonesia civil servants in sample cities. The 10-item scale was based on four factors PSM, inter alia Attraction to Policy Making (APM), Commitment to the Public Interest (CPI), Compassion (COM), Self-Sacrifice (SS). Results also showed that, generally PSM for civil servant with basic positions in city government offices, in five cities tends to vary. The research results are expected to enhance our understanding about the importance of factors that influence the motivation of civil servants in providing public services to the general public. However, the limitation of the study lies in the small sample which is drawn from only five large cities in Indonesia
Managing Government Digital Reputation through Big Data Processing
The objective of this paper is to assess government reputation management performance by lev-eraging Big Data technology, internet, and public relations capacity, in particular creating credible information for the public. The research used a case study methodology on Indonesi-aBaik.id management for the period between 13th September to 13th October, 2017. The focus of the research was on the degree to which big data processing influenced communication, pub-lic persuasion, and content. Research techniques used to collect data including in-depth inter-views, observation, and literature review through elated techniques. Research findings indicate that effective Big Data processing is underpinned by quality data analysis and creative content development skills. This research contributes to knowledge on the application of online reputa-tion management processes for public relations officials and general readers based on the four steps of management process by Cutlip as applied to reputation management analysis using Big Data technology effectiveness. Based on the result of the research the government reputation management practice should also followed by higher competence of the public relation officials especially on the skill of reputation management process and public persuasion skill, thus, the process of creating credible information can be done adequately