JOURNAL OF BUSINESS STUDIES AND MANAGEMENT REVIEW
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DRIVING FORCES: EXPLORING THE IMPACT OF SOCIAL MOTIVES ON ENTREPRENEURIAL ORIENTATION AND KNOWLEDGE MANAGEMENT BEHAVIOR THROUGH THE MEDIATING LENS OF ENTREPRENEURIAL ORIENTATION
Full text linkThis study explores the impact of McClelland's social motives on entrepreneurial orientation (EO) and knowledge management behaviour (KMB), examining EO's mediating role in this relationship. Utilising a sample of 302 employees from Greater Jakarta, data were collected through online surveys and analysed using partial least square structural equation modeling (PLS-SEM). The findings reveal that social motives significantly influence EO, positively impacting KMB. The study underscores the importance of fostering a workplace culture that supports social motives such as achievement, power, and affiliation, as these drive entrepreneurial behaviours and effective knowledge management practices. EO serves as a crucial mediator, amplifying the beneficial effects of social motives on KMB. These insights suggest that organisations can enhance their innovation and competitive advantage by strategically managing human and knowledge resources. Practical implications include implementing policies and training programs that cultivate social motives and entrepreneurial orientation. Future research should explore the longitudinal effects and the moderating roles of organisational culture and leadership style, providing a more comprehensive understanding of these dynamics across diverse contexts
ANALYSIS OF THE INFLUENCE OF SUBJECTIVE NORMS AND CONSUMER ANIMOSITY ON THE DECISION TO BOYCOTT ISRAEL-AFFILIATED PRODUCTS WITH BRAND JUDGMENT AS A MODERATING VARIABLE: A STUDY ON WEST JAVA MUSLIM COMMUNITY
Full text linkThe crimes committed by Israel on an international scale have a global impact that directly influences how Muslim consumers view and evaluate products affiliated with Israel. The aim of the research is to analyze the influence of Subjective Norms and Consumer Animosity on the West Java Muslim community's decision to boycott Israel-affiliated products with Brand Judgment as a moderating variable. This research uses a quantitative approach and collects data through survey methods. The purpose of the selection method is to select 150 respondents based on the West Java Muslim community for research purposes. This research uses the Structural Equation Modeling method assisted by SmartPLS software for data processing. The results show that Subjective Norms have a positive and significant effect on Consumer Animosity, Subjective Norms and Consumer Animosity have a significant positive effect on the Boycott Decision, while Brand Judgment is able to moderate the relationship between Consumer Animosity negatively and significantly on the Boycott Decision
Pengaruh Persepsi Risiko terhadap Intensi Menggunakan E-wallet di Jabodetabek dengan Mediasi Persepsi Kegunaan dan Persepsi Kemudahan Penggunaan
No full textThis study aims to determine the influence of Perceived Risk, Perceived Usefulness and Perceived Ease of Use on Intention to use and to see the role of Perceived Usefulness and Perceived Ease of Use as Mediating variables. The researcher used purposive sampling to 125 e-wallet user respondents. This study used the Partial Least Square Structural Equation Model (PLS-SEM). The Perceived Risk variable was analyzed using outer loading first order to determine the role of its dimensions consisting of Privacy risk, financial risk, Time risk, psychological risk, and security risk. The results of the study showed that Perceived Risk had a significant negative effect on Perceived Usefulness and Perceived Ease of Use. The study also showed that the Perceived Usefulness and Perceived Ease of Use variables had a positive and significant effect on intention to use E-wallet. Furthermore, Perceived Usefulness and Perceived Ease of Use significantly mediated the influence of perceived risk on intention to use e-wallet.Penelitian ini bertujuan untuk mengetahui pengaruh antara Perceived Risk, Perceived Usefulness dan Perceived Ease of Use terhadap Intention to use serta melihat peranan dari Perceived Usefulness dan Perceived Ease of Use sebagai variabel Mediasi. Peneliti menggunakan purposive sampling kepada 125 responden pengguna e-wallet. Pada penelitian ini dipergunakan Partial Least Square Structural Equation Model (PLS-SEM). Terhadap variabel Perceived Risk dilakukan analisis outer loading first order untuk mengetahui peran dimensi-dimensinya yang terdiri dari Privacy risk, Financial risk, Time risk, Psychological risk, dan security risk. Hasil penelitian memperlihatkan bahwa Perceived Risk memiliki pengaruh negatif yang signifikan terhadap Perceived Usefulness dan Perceived Ease of Use. Penelitian juga menunjukkan bahwa variabel Perceived Usefulness dan Perceived Ease of Use memiliki pengaruh positif dan signifikan terhadap intention to use E-wallet. Lebih lanjut Perceived Usefulness dan Perceived Ease of Use memediasi signifikan pengaruh perceived risk terhadap intention to use e-wallet
SHOPPING EXPERIENCE AND CUSTOMER REVIEWS ON SHOPPING LOYALTY ON SHOPEE E-COMMERCE Case study in Kersik Tuo Village Kayu Aro Subdistrict, Indonesian
Full text linkThis study examines the effect of shopping experience and customer reviews on shopping loyalty in Shopee e-commerce, with a case study in Kersik Tuo Village, Kayu Aro District. In the era of globalisation and the rapid development of information technology, e-commerce is becoming an important platform for trading activities. Customer loyalty is defined as a consumer's commitment to shop repeatedly on a particular site. The research method used is a survey with a quantitative approach, involving 60 respondents selected by purposive sampling. The results of multiple linear regression analysis show that both shopping experience and customer reviews have a positive and significant influence on shopping loyalty. These findings indicate the importance of marketing strategies that focus on improving consumer experience and review quality to build customer loyalty on e-commerce platforms.Penelitian ini mengkaji pengaruh pengalaman berbelanja dan ulasan pelanggan terhadap loyalitas berbelanja di e-commerce Shopee, dengan studi kasus di Desa Kersik Tuo, Kecamatan Kayu Aro. Dalam era globalisasi dan perkembangan teknologi informasi yang pesat, e-commerce menjadi platform penting untuk aktivitas perdagangan. Loyalitas pelanggan didefinisikan sebagai komitmen konsumen untuk berbelanja secara berulang di situs tertentu. Metode penelitian yang digunakan adalah survei dengan pendekatan kuantitatif, melibatkan 60 responden yang dipilih secara purposive sampling. Hasil analisis regresi linier berganda menunjukkan bahwa baik pengalaman berbelanja maupun ulasan pelanggan memiliki pengaruh positif dan signifikan terhadap loyalitas berbelanja. Temuan ini menunjukkan pentingnya strategi pemasaran yang memfokuskan pada peningkatan pengalaman konsumen dan kualitas ulasan untuk membangun loyalitas pelanggan di platform e-commerce
The INFLUENCE OF MARKET ORIENTATION AND ENTREPRENEURSHIP ORIENTATION ON MODERATED COFFEE SHOP PERFORMANCE (M) SOCIAL MEDIA IN COFFEE SHOP IN JAMBI CITY
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This research aims to analyze the influence of Market Orientation and Entrepreneurship Orientation on Coffee Shop Performance, with Social Media as a moderating variable. This research was conducted at 49 Coffee Shops in Jambi City, using a questionnaire method to collect data. The analysis tool used is SmartPLS.
The research results show that Market Orientation has no significant effect on Coffee Shop Performance, with a T-statistics value of 0.059 and a P-value of 0.477. On the other hand, Entrepreneurial Orientation has a positive and significant influence on Coffee Shop Performance, with a T-statistics value of 1.797 and a P-value of 0.036. Social Media has also been proven to have a positive and significant influence on Coffee Shop Performance, with a T-statistics value of 2,276 and a P-value of 0.011.
In addition, this research found that Social Media does not moderate the influence of Market Orientation on Coffee Shop Performance, with a T-statistics value of 0.039 and a P-value of 0.484. However, Social Media moderates the influence of Entrepreneurial Orientation on Coffee Shop Performance, with a T-statistics value of 2.019 and a P-value of 0.022.
These findings indicate that Entrepreneurial Orientation and the use of Social Media play an important role in improving Coffee Shop Performance. Therefore, Coffee Shop owners are expected to increase their entrepreneurial orientation and utilize social media more effectively to achieve better performance.
Keywords: Market Orientation, Entrepreneurship Orientation, Social Media and Coffee Shop Performance.Penelitian ini bertujuan untuk menganalisis pengaruh Orientasi Pasar dan Orientasi Kewirausahaan terhadap Kinerja Coffee Shop, dengan Media Sosial sebagai variabel moderasi. Penelitian ini dilakukan pada sejumlah 49 Coffee Shop di Kota Jambi, dengan menggunakan metode kuisoner untuk mengumpulkan data. Alat analisis yang digunakan adalah SmartPLS.
Hasil penelitian menunjukkan bahwa Orientasi Pasar tidak berpengaruh signifikan terhadap Kinerja Coffee Shop, dengan nilai T-statistics sebesar 0.059 dan nilai P-value sebesar 0.477. Sebaliknya, Orientasi Kewirausahaan memiliki pengaruh positif dan signifikan terhadap Kinerja Coffee Shop, dengan nilai T-statistics sebesar 1.797 dan nilai P-value sebesar 0.036. Media Sosial juga terbukti memiliki pengaruh positif dan signifikan terhadap Kinerja Coffee Shop, dengan nilai T-statistics sebesar 2.276 dan nilai P-value sebesar 0.011.
Selain itu, penelitian ini menemukan bahwa Media Sosial tidak memoderasi pengaruh Orientasi Pasar terhadap Kinerja Coffee Shop, dengan nilai T-statistics sebesar 0.039 dan nilai P-value sebesar 0.484. Namun, Media Sosial memoderasi pengaruh Orientasi Kewirausahaan terhadap Kinerja Coffee Shop, dengan nilai T-statistics sebesar 2.019 dan nilai P-value sebesar 0.022.
Temuan ini mengindikasikan bahwa Orientasi Kewirausahaan dan penggunaan Media Sosial memainkan peran penting dalam meningkatkan Kinerja Coffee Shop. Oleh karena itu, pemilik Coffee Shop diharapkan dapat meningkatkan orientasi kewirausahaan mereka dan memanfaatkan media sosial secara lebih efektif untuk mencapai kinerja yang lebih baik.
Kata kunci : Orientasi Pasar , Orientasi Kewirausahaan, Media Sosial dan Kinerja Coffee Shop
The PRODUCT QUALITY ON REPURCHASE INTEREST, WHICH IS MEDIATED BY CUSTOMER SATISFACTION WITH MS GLOW SKINCARE PRODUCTS IN JAMBI CITY: Product Quality, Repurchase Interest , And Customer Satisfaction.
No full textThis study investigates the impact of product quality on repurchase intention, with customer satisfaction acting as a mediating variable within the skincare industry. The research focuses on MS Glow skincare users in Jambi, Indonesia. Utilizing Structural Equation Modeling (SEM) with SMART PLS 3.0, data was collected through structured questionnaires distributed among the target population. The findings reveal that product quality significantly influences customer satisfaction, which, in turn, affects repurchase intention. Additionally, customer satisfaction mediates the relationship between product quality and repurchase intention, underscoring its pivotal role in consumer decision-making processes. These insights highlight the necessity for skincare companies to prioritize product quality enhancements to foster customer satisfaction and encourage repeat purchases.Studi ini meneliti dampak kualitas produk terhadap niat pembelian kembali, dengan kepuasan pelanggan bertindak sebagai variabel perantara dalam industri perawatan kulit. Penelitian ini berfokus pada pengguna skincare MS Glow di Jambi, Indonesia. Memanfaatkan Structural Equation Modeling (SEM) dengan SMARTPLS 3.0, data dikumpulkan melalui kuesioner terstruktur yang didistribusikan ke populasi sasaran. Temuan tersebut mengungkapkan bahwa kualitas produk secara signifikan mempengaruhi kepuasan pelanggan, yang pada gilirannya mempengaruhi niat pembelian kembali. Selain itu, kepuasan pelanggan memediasi hubungan antara kualitas produk dan niat pembelian kembali, menggarisbawahi peran pentingnya dalam proses pengambilan keputusan konsumen. Wawasan ini menyoroti perlunya perusahaan perawatan kulit untuk memprioritaskan peningkatan kualitas produk guna mendorong kepuasan pelanggan dan mendorong pembelian berulang
EXPLORING THE TRANSITION OF SMART ELECTRICITY USERS TO GREEN CONSUMERS: AN OPEN KNOWLEDGE MAPS ANALYSIS
Full text linkThe era of technology and smart electricity is a technological advancement for households that use smart electricity. This research aims to discover the potential of smart electricity users to become green consumers. Therefore, we use the Open Knowledge Map platform to find out the behaviour of smart electricity users using cluster visualisation. The data used are research papers from 2013 to 2022. Hence, we found 11 clusters of related articles. The main focus of the research cluster is the social behaviour, construction user, and consumer behaviour cluster, which is related to green consumer behaviour from the behaviour of households using smart electricity. Furthermore, we have confirmed the potential household smart electricity users to become green consumers. Therefore, we have a construction related to the potential of smart electricity user households to become green consumers for further research
The INFLUENCE OF FINANCIAL LITERACY, FINANCIAL SOLVENCY, AND RISK TOLERANCE ON FINANCIAL SATISFACTION OF GENERATION Z, JAMBI CITY
Full text linkA person's life satisfaction will also be determined by the current financial condition he or she has or what is more often called financial satisfaction. This research aims to determine the influence of Financial Literacy, Financial Solvency, and Risk Tolerance on the Financial Satisfaction of Generation Z in Jambi City. This research is quantitative in nature and the research data used is primary data. The population used is Generation Z over 20 years old and already have their own income, amounting to 103,144 people. Sampling used the Slovin formula with a percentage of 10% with a total of 100 respondents. Data collection was carried out through validity and reliability tests, R-Square tests and hypothesis testing with bootstrapping using SmartPLS 3.0 software. The research results show that Financial Literacy, Financial Solvency, and Risk Tolerance have a positive and significant effect on Financial Satisfaction
FACTORS THAT EFFECT TURNOVER INTENTION WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT FOOD AND BEVERAGES DISTRIBUTION COMPANIES IN BATAM
Full text linkNowadays workplace filled with Gen X and Y employee, it is stated that by 2025, the employment field will be filled by millennials. Human resources are an asset to a company, turnover intention emerge a big problem for company every year. This research will be aim to determine and analyze factors that affect turnover intention with job satisfaction as intervening variable. Questionnaires was distributed to 360 employee that work in food and beverages distribution companies in Batam. However, there is only 280 data that can be analyze due to incompleteness and some questionnaire that didn’t return. The data is examined with SPSS to analyze the descriptive data and Smart PLS program to examine the relationship between independent to dependent variables while intervening through an intervening variable. The result of this study shown that there is a direct effect from salary, transformational leadership and job satisfaction toward turnover intentions. It also shows that there is an indirect effect from salary and transformational leadership towards turnover intention while it is mediating through job satisfaction. In other hand, it was found that work stress, emotional intelligence is not significant in giving effect towards turnover intention with or without the intervening from job satisfaction.
 
MOSQUE DA'WAH COMMUNICATION MANAGEMENT IN FOSTERING MILLENNIAL CONGREGATION (CASE STUDY OF NURUL IMAN MOSQUE BLOK M SQUARE
Full text linkThe aim of this study was to analyze the da’wah activities carried out by DKM Nurul Iman. The research used the management activities POLC (Planning, organizing, leading, and controlling) by Stephen Robbins. Used a qualitative-descriptive approach with a case study method. Data collections are derived from interviews, observations, literature studies, the social media activities of Nurul Iman Blok M Square Mosque, and other supporting documents. The results showed that the dakwah communication management activities carried out by DKM Nurul Iman were due to cooperation with da'wah partners, such as preachers, majelis taklim, and study communities managed by young people (millennials). In every stage of the activity process, starting from planning, organizing, leadership, and controlling activities, DKM Nurul Iman always invites da'wah partners to participate. As a facilitator of dawah activities, the mosque collaborates with millennial creative ideas to produce da'wah material that can change the tendency of negative millennial behavior to be more conservative in a bandage of Islamic values