Journal of Social and Administrative Sciences
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Higher education, funding, polices and politics: A critical review
Get PDFAbstract. This paper intends to critically examine the existing literature on the funding of the higher education and also trying to analyse this issue in Libyan context, which is a developing and oil dependent economy. The discussion will try to establish a full picture of the current model of funding allocation mechanisms in public university and the criteria used for distribution of funds, and motivations behind government funding. With recent globalization, the cross border movements of goods, services and people have increased in recent decades and it has brought new challenges to the higher education funding. The findings suggest that by looking at other factor such as motivation, which in Libyan case, to win over supports from different tribes and this seems to be for political purposes. The government in Libya seems to be seeking to achieve political purposes through the financing of higher education institutions.Keywords. Higher education, Sources of funding, Government policies, Economic development.JEL. I00, I20, I23
Relationships among school service qualities, innovation management and student retention via school image: The case of public junior-high schools in Taoyuan City, Taiwan
Get PDFAbstract. This study investigates the causal relationships among service quality, innovation management, organization image, and student retention for public junior high schools. Empirical results indicate that school image mediates the relationships between the antecedents (school service quality and innovation management) and student retention, moreover the relationships between innovation management and student retention are much stronger in comparison. School service quality has a stronger direct effect on student retention than through school image. Regarding innovation management, the indirect through school image is stronger than the direct effect to student retention.Keywords. Market orientation, School service qualities, School innovation management, School image, School student retention, Recursive model.JEL. A21, I20, O30
Impact of service quality on customer satisfaction in banking industry of Pakistan: A case study of Karachi
Get PDFAbstract. Analyzing measures of customers’ satisfaction is an immense dilemma because customer is becoming more demanding regarding service quality in banking sector of Pakistan. It is important to understand the impact of service quality on customer satisfaction. Nowadays, the only demand of the customers is to get the good value for their money. Due to increasing market competitiveness no one can deny the significance of service quality. Therefore, it is challenging for the bankers to meet the customer expectation. By reviewing the study, banking sector can have direction to understand the major factors of service quality that influence customers’ satisfaction. It also provides understanding that building long term and a strong customer relation is critical for the banking industry. This study provides insight of service quality impact on customer satisfaction in banking sector of Pakistan. This study is based on the core dimensions of service quality i.e. tangibility, responsiveness, assurance, empathy and reliability. To highlight the significance of service quality, customer satisfaction this study based on Karachi market, four hundred branch banking customers district wise were chosen from the branches of four leading banks (HBL, SCBPL, MBL and NBP) to represent four main sectors (Private, International, Islamic and Public) as respondents. A questionnaire instrument based modified SERVPERF scale was used to collect the data. The results of the study suggest customer satisfaction based on service quality dimensions such as tangibility, empathy and assurance having positive and significant relationship. But reliability and responsiveness was not useful estimator for customer satisfaction whereas assurance, responsiveness, tangibility and empathy depict significant impact and positive relationship with customer loyalty. However reliability once again not found as useful estimator of customer loyalty.Keywords. Customer satisfaction, Service quality, Perceived quality, Performance, Customer expectation.JEL. L84, L15, L25
A journey to entrepreneurship: Converting a dream into reality - A case study
Get PDFAbstract. Owning one’s own business is the realization of the dreams of many ambitious young men and women. However, business ownership has its rewards and challenges. The rewards are often financial and non-financial. It is one of the best means of wealth creation, but it can be a big disappointment and could have disastrous consequences if the entrepreneur chooses the wrong product/service, does not prepare a complete and realistic business plan, or is not adequately prepared to react to unanticipated difficulties and challenges. The subject in this case, Uchechi Tatsa, is contemplating starting an import business, and trying to prepare the necessary plans that would be appealing enough to a venture capital firm to provide needed seed money. Thus, this case focuses on the planning phase in entrepreneurships, and the ability of a young entrepreneur, with no prior business experience, to create and run a new venture. It is written for potential entrepreneurs and students in Entrepreneurship and introductory business classes.Keywords. Entrepreneurship, The business plan, The business concept, Venture capital, Profit margin, Return on investment (ROI).JEL. F23, G18, G38
Globalization under hysteresis: A study of Eastern Bloc Countries, China and India
Get PDFAbstract. This study is concerned with a great socio-economic experiment in history that replaced the naturally evolved market economy with the humanly designed command economy to achieve a socialist triumph over capitalism, experienced a setback and ultimately returned to the market economy for managing the material aspects of the society. Efforts to open the subject economies in the aftermath of the said experiment are on the contemporary agenda worldwide. Yet, the past pulls the present causing hysteresis that thwarts the momentum of globalization. Using KOF and AEMC indices of globalization (based on KOF data 1991-2014), the paper concludes that most of the countries to the south of Russian Federation (Armenia, Azerbaijan, Tajikistan, Kyrgyzstan, Kazakhstan) have performed rather poorly in globalization efforts. On the other hand, the countries in the north-western side of the Russian Federation (except Moldova) have on the whole performed better. In comparison, China has performed fairly while India lags behind. In spite of all proclamations, unless the political will to globalization is there, globalization cannot progress much further. However, such a political will has not been strong in India. India has remained protectionist of vested interests of politicians, industrialists, business houses and perhaps the intelligentsia, a coalition of the dominant proprietary classes that benefit from the status quo or stagnancy of the Indian economy and society. Globalization in India is under a strong spell of hysteresis on account of the pre-1991 pseudo-socialistic nostalgia as well as age-old internal contradictions.Keywords. Globalization, KOF index, Equi-marginal, Shapley value, Global optimization, China, India, Eastern Bloc.JEL. C43, C61, C71, F60, P52
Awareness about diabetes risk factors and prevention strategies among women of Punjab
Get PDFAbstract. Diabetes is a huge challenge to country’s health and economy. It has been widely debated that in order to reduce the incidence and consequences of diabetes, its awareness among the masses is pre-requisite. Thereby, in the present paper an attempt has been made to examine the awareness of the risk factors and preventive strategies of diabetes among women. The study was based on primary data collected from 200 women from Jalandhar. The analysis of the data has been made with the help of frequencies, percentages and weighted average score. It has been found that 96 percent of the women were aware of diabetes. However, only 42 percent, 30 percent, 22 percent, 13 percent and 29 percent were aware of prevention of diabetes, vaccine for diabetes, complete cure for diabetes and susceptibility of diabetes. These figures are compelling enough to stimulate government to decide to take corrective actions to address the awareness of diabetes among women. It was also found the awareness of the risk factors and preventive measures was low among the sampled respondents. Need of the hour is to create awareness of diabetes, risk factors and lifestyle changes which can prevent or delay diabetes.Keywords. Awareness, Diabetes, Lifestyle changes, Preventive measures, Risk Factors.JEL. I12, I10, I19
Cinema semiotics: An application of Hodge and Tripp’s Paradigm/Syntagm approach
Get PDFAbstract. Various scholars have defined the term semiotics according to their understanding but with a unifying central meaning which is the study of signs. Two important aspects of semiotics are syntagm and paradigm. The organization of signs by chain is referred to as syntagm, while by choice it is referred to as paradigm. According to Hodge & Tripp (1986), as far as syntagmatic structures are concerned, texts are examined from three different angles or variables: space, time, and continuity. Moreover, in film the interpretations of individual, shots depend on both paradigmatic analysis (comparing it, not necessarily, with the use of alternative kinds of shots) and syntagmatic analysis (comparing it with preceding and following shots). This paper, applies the concept of Syntagm and Paradigm given by Hodge and Tripp to analyse the structure of two films from Nigeria’s film industries i.e. Kanywood and Nollywood industries.Keywords. Cinema, Semiotics, Syntagm, Paradigm, Film, Kanywood, Nollywood.JEL. Z00, Y90, H80