Policy & Governance Review
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Understanding Indicators of Talent Acquisition and Retention of Different Generations in Building Talent Management: A Case Study of DKI Jakarta Provincial Government
Full text linkTalent management is important to obtain a professional, high-performance, and reliable apparatus. However, there are still very few studies on implementing talent management at the local government level in Indonesia. This paper aims to explain indicators of talent acquisition and retention of different generations in providing an understanding of implementation talent management, a case study in DKI Jakarta Provincial Government. Due to the regulation related to Talent Management for government institutions that were just issued, all government agencies have to implement talent management. However, there still needs to be a greater understanding of indicators for implementing talent acquisition and retaining talent (talent retention) to prepare future organizational leaders. This study applied mixed, qualitative, and quantitative approachesâ€"a case study of the special capital region (DKI) Jakarta Provincial Government as a capital city. Respondents and informants total 43 officials from the DKI Jakarta Provincial Government. This study found that more than 90 percent of respondents agreed and strongly agreed with the indicators representing talent acquisition and retention. These findings are convinced by supporting data and information based on interviews and document implementation at DKI Jakarta Province. Furthermore, this study found a positively correlated relationship between talent acquisition and talent retention based on indicators of talent management implemented in DKI Jakarta Province. Therefore, this study's talent acquisition and retention indicators significantly contribute to local governments' understanding of implementing talent management policies and to the literature on talent acquisition and retention indicators for local government, especially in the Indonesian context
Analysis the Critical Factors of M-government Service Acceptance: An Integrating Theoretical Model between TAM and ECM
Full text linkThe development of smartphones has an essential role in digital services, which have the advantage of access to health services that can be performed anywhere and anytime. Unfortunately, the diffusion process of smartphone technology in the provision of health services faces the problem of decreasing the actual use of mobile health applications. Previous studies on m-government health services have also focused on using TAM and UTAUT to predict individual user behavior. A gap in the literature has been identified in previous studies. This study investigates the critical factors for the individual acceptance of m-government health services, especially the Peduli Lindungi mobile health service. The two theoretical models, TAM and ECM, were integrated to enhance the body of knowledge in predicting individual behavior in the m-government healthcare context. A quantitative method was used to analyse a total of 200 data. PLS-SEM was used to analyze the outer and inner models. The findings of this study support all hypotheses. The study's findings show that Perceived Usefulness, Perceived Easy to Use, and Satisfaction significantly affect on Intention Use; Perceived Usefulness, Perceived Easy to Use, and Expectation Confirmatory significantly affect on Satisfaction, Perceived Easy to Use has a significant effect on Perceived Usefulness. Expectation confirmation significantly affected Perceived Usefulness and perceived ease of use. The proposed model is successfully validated. Future research could consider integrating these theoretical models to assess the critical factors influencing the acceptance and use of digital services in other contexts
Policy Convergence under Decentralization: Lessons from Indonesia's Response to the COVID-19 Pandemic
Full text linkResearch on policy convergence has developed very significantly in comparative literature. However, little is known about the dynamics of policy convergence under unitary systems, assuming that they have greater convergence than under federal systems. This research maintains that unitary systems present no less intricate dynamics of policy convergence than the federal systems. Looking at a decentralized unitary system, this research argues that the dynamics of policy divergence is primarily driven by a need to pursue responsiveness to local priorities. It assesses the case of Indonesia in responding to the COVID-19 pandemic through qualitative and quantitative exploration, combining documentary and the named entity recognition (NER) methods. The main data were sourced from the selected national newspapers sanctioned by the Indonesian Press Board. The result points to several factors affecting policy convergence, namely, responsiveness, compliance, policy inconsistency, policy clarity, leadership, horizontal learning, and electoral politics. Of these factors, the most important one is policy responsiveness; that is, whether national and subnational policies converge or diverge is affected by the need of a subnational government to respond to local priorities. This research fills the void in the current research by understanding the interplay between domestic factors and policy convergence, thereby extending the debate on the dynamic of policy convergence under a decentralized unitary system. Working with the COVID-19 pandemic adds nuances to the literature on crisis-driven policy convergence dynamics. It also points to a practical implication on the importance of crafting better institutional arrangements on national-subnational relations to better respond to pressing issues in a more convergent manner
The Uniqueness of Managerial Competency Model in Indonesian Districts and Cities
Full text linkManagerial competency is a fascinating field to continue to develop and study until now. UNDP is still formulating the Competency Framework until 2030 (United Nations, 2018). The popularity of this field stems from the flexibility and dynamic nature of organizational practices that have been born due to global development. Managerial competencies have three components: conceptual skills, human resources skills, and technical skills. In Indonesia, city governments find it difficult to determine the right person based on managerial competence, so the wrong person is placed to occupy a strategic position. Therefore, this research wants to determine the right proportion of the three components of managerial competency and their indicators. That was the background of this study: analyzing the proportion of these skills by taking case studies in 2 regions in Indonesia, namely the Tasikmalaya Regency and Serang City. This study sought to find what managerial competency models apply in Indonesia, especially those represented by the two cities/regencies in Indonesia. This study used mixed methods: quantitative methods for distributing questionnaires to Echelon/ Class III and IV officials in the two cities and qualitative for expert group discussions to validate that would strengthen the analysis. The time needed for this research is about one year (around February 2019- August 2020). The contribution of this research shows that when an area uses an ideal competency managerial model, it is easier to achieve its vision and mission. The study results indicate that the Tasikmalaya Regency is quite good in its managerial competence selection process. It can be seen from the proportion of the three sets of dynamically dispersed managerial competencies compared to the ideal model, in contrast to Serang City, which is still far from ideal conditions. Serang City must improve its managerial competency model to make it more ideal. This is needed so that organizations can deal with changing times, which tend to be exponential to maximize performance achievements
Digital Advocacy for Punitive Justice and Vigilantism: Analyzing Citizen Dissatisfaction with the Klitih Prevention Policy
Full text linkThis study aims to investigate how the digital advocacy process in responding to the Klitih occurrence in Yogyakarta, Indonesia, was executed in expressing public dissatisfaction on social media (particularly Twitter), who are the actors, and how it will contribute to future social problem resolution. This study seeks the public response on Twitter regarding the Klitih accident that occurred in early April 2022 in Yogyakarta, Indonesia, by using the Twitter API executed in Python programming language. The analysis tools use qualitative content analysis through statistical analysis, sentiment analysis, emotional classification analysis, and social network analysis. We found that collective public responses on Twitter have successfully formed digital communities. This study observes two advocacy fibers; vigilantism and punitive law enforcement. Massive negative sentiments, colossal anger, and fear over how the Klitih issues are being resolved have a dissatisfaction impact through advocacy. The study's findings contended that the next step for digital advocacy lies in the presence of popular government opinion leaders in welcoming the advocacy and how strategies may be advanced by the dissatisfied party in lifting the advocacy to a greater stage. Future scholars can broaden it by applying the same methodology to the non- digital advocacy spectru
Analysis of the Implementation of Risk-Mitigation Governance in Public Services Near Yogyakarta International Airport
Full text linkThe public service risk mitigation implemented by local governments in Indonesia in tackling potential risks and the impact of development on local areas is important for governance reform. This study aims to analyze the public service risk mitigation carried out by the Government of Kulon Progo Regency in the YIA area. This study is a type of qualitative research with an instrumental case study methodology. Data were collected by analyzing secondary data, as well as primary data through interviews and observations. The analysis was carried out using triangulation techniques, policy adoption, comparison, searching for data explanations and inductive reasoning, and FGDs. The study findings show that risk-mitigation governance can shape public service providers to face potential risks due to reducing negative impacts on citizens’ basic rights and inequalities in the community. The risk-mitigation governance implementation runs led by the commitment of risk-oriented-local leaders, harmonization of regulations has not integrated to local-sector- law, stakeholder involvement with engagement the participation of basic service users, the private sector, as well as university, community representatives, media, and NGOs, with a collaborative and adaptable approach. Compliance and synergy among stakeholders are the most important factors forming public service risk mitigation
Human Resources and Technology Integration in Effective Public Management
Full text linkThis study aims to explore effective public management within the framework of the integration of human resources and technology. By utilizing current literature review approaches, this study focuses on sources published within the last decade. Employing keywords related to human resource and technology integration on platforms like Google Scholar, the research aims to extract relevant and significant information from a wide range of scholarly materials. The findings in this study confirm that the integration of human resources and technology in public management is an essential foundation for creating responsive, transparent , and high-quality public services. Managing public management and optimizing public services in accelerating technology includes using digital platforms; human adaptation to technology; transparency and participation of the technology community; and data security. Meanwhile, the integration of human resources and technology in innovation and development can be described in the use of technology and data analysis; collaboration, and improvement of human resources; as well as a survival strategy not to change. Finally, to see the management of change in public management in a technological framework from the aspects of technology adoption, changes in organizational culture, service efficiency and improvement, HR training and development, and monitoring and evaluation
Systematic Literature Review: Models of digital transformation in the public sector
Full text linkToday's technological advances affect businesses and society, including the government. The success or failure of implementation is due to the ambiguity of the strategies used and the limited knowledge of the factors that influence them. Although some previous studies exist, their generalizability is limited. The purpose of this study is to provide a model from the existing literature to develop a strategy for successful digital transformation. This study utilized a systematic literature review and content analysis methodology. Scopus database was used to identify relevant articles using a search string and inclusion/exclusion criteria. Content analysis identified a model related to the research topic. The findings provide valuable insights and a model for future research and practical applications. The result is a model for implementing digital transformation in the public sector, which is divided into four elements: external, organizational, citizen, and technology. By using a more comprehensive approach, the resulting model should be better able to generalize. The elements and their sub-elements of the model will be a recommendation for managers at different levels to design strategies for managing digital transformation. Further research can explore quantitative methods to test the model and the generalizability of the results of this study