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MODEL PEMBELAJARAN AKUNTANSI MENGGUNAKAN PENDEKATAN LESSON STUDY DI PERGURUAN TINGGI
Get PDFABSTRACT The objective of this research is to improve quality of learning and the student’s competence of accounting through sharing idea and experience on lesson study. This research used the qualitatif research method. The data of research were collected through observation, interview and documentation. They were analyzed by using analysis of descriptive qualitative. The result of this research show that through sharing idea and experience of lesson study can be find accounting learning method which capable: (1) improving student for actively ask (2) motivated students for suggests an idea/ respond an idea, (3) improving interactin between lecturer and students (4) improving achievement’ student. Keywords : lesson study, sharing idea, experience ABSTRAK Tujuan penelitian ini adalah untuk meningkatkan kualitas pembelajaran akuntansi melalui sharing idea dan experience dalam kegiatan lesson study. Penelitian ini menggunakan metode penelitian kualitatif. Teknik pengumpulan data menggunakan observasi, wawancara dan dokumentasi. Sedangkan analisis data menggunakan analisis deskriptif kualitatif. Hasil penelitian ini menunjukkan bahwa melalui sharing idea dan experience dalam kegiatan lesson study dapat menemukan metode pembelajaran akuntansi yang mampu (1) meningkatkan keaktifan bertanya mahasiswa, (2) mendorong mahasiswa dalam mengemukakan ide/menanggapi ide mahasiswa lain, (3) meningkatkan interaksi antara dosen dan mahasiswa (4) meningkatkan hasil belajar mahasiswa Kata Kunci : lesson study, sharing idea, experience
KOMPETENSI PENELITIAN GURU: HARAPAN DAN KENYATAAN
Get PDFABSTRACTThe objective of this research is to investigate the teachers’ levels of competencies in research on Ac-counting learning at Vocational High Schools of Surakarta, which include: (1) the teachers’ knowledge competencies in research; (2) the teachers’ attitude competencies in research; and (3) the teachers’ skill competencies in research. This research used the descriptive quantitative method with the survey re-search approach.The results of research are as follows: 1) The score of the teachers’ knowledge compe-tencies in research on Accounting learning at Vocational High Schools of Surakarta was 43.93, which belonged to the less good category, and there was not any tendency of difference in the teachers’ knowledge competencies in research due to the factors of gender, level of education, relevance of educa-tion, and teaching experience. 2) The score of the teachers’ attitude competencies in research on Ac-counting learning at Vocational High Schools of Surakarta was 75.68, which belonged to the fairly good category, and there was a tendency that the teachers were females, had the educational levels of Master’s Degree Program and Diploma 3 Program, did not major in Accounting, had the teaching experience of 6-10 years, and had better competencies. 3) The score of the teachers’ skill competencies in research on Accounting learning at Vocational High School was 5.43, which belonged to the less good category, and there was not any tendency of difference in the teachers’ skill competencies due to the factors of gender, level of education, relevance of education, and teaching experience. The conclusions of this research is the teachers’ competency in research level on accounting learning at Vocational High Schools of Sura-karta in 2016 is less good.Keywords: Teachers’ competencies, research, Accounting learningABSTRAKPenelitian ini bertujuan untuk mengetahui (1) kompetensi pengetahuan guru tentang penelitian pada pembelajaran akuntansi; (2) kompetensi sikap guru terhadap penelitian pada pembelajaran akuntansi; (3) kompetensi keterampilan guru dalam penelitian pada pembelajaran akuntansi. Penelitian ini merupakan penelitian deskriptif kuantitatif dengan teknik survei. Hasil penelitian menunjukkan bahwa: (1) kompeten-si pengetahuan guru tentang penelitian pada pembelajaran akuntansi di SMK Surakarta sebesar 43,93 (skala 100) termasuk dalam kategori kurang baik dan tidak terdapat kecenderungan perbedaan kompetensi pengetahuan guru dalam penelitian disebabkan faktor jenis kelamin, tingkat pendidikan, relevansi pen-didikan, dan pengalaman mengajar. (2) kompetensi sikap guru terhadap penelitian pada pembelajaran akuntansi di SMK Surakarta sebesar 75,68 (skala 100) termasuk dalam kategori cukup baik dan terdapat kecenderungan bahwa guru yang berjenis kelamin perempuan, mempunyai tingkat pendidikan S2 dan D3, bukan berasal dari pendidikan akuntansi, dan mempunyai pengalaman mengajar antara 6-10 tahun mempunyai kompetensi yang lebih baik (3) kompetensi keterampilan guru dalam penelitian pada pem-belajaran akuntansi di SMK Surakarta sebesar 5,43 (skala 100) termasuk dalam kategori kurang baik dan tidak terdapat kecenderungan perbedaan kompetensi keterampilan guru dalam penelitian disebabkan kare-na faktor jenis kelamin, tingkat pendidikan, relevansi pendidikan, dan pengalaman mengajar. Simpulan dalam penelitian ini adalah tingkat kompetensi guru dalam penelitian pada pembelajaran akuntansi di SMK Surakarta tahun 2016 adalah kurang baik.Kata kunci : Kompetensi Guru, Penelitian, Pembelajaran Akuntans
PEMASUKAN MATERI LITERASI KEUANGAN DALAM KURIKULUM PROGRAM KULIAH KERJA NYATA (KKN) SEBAGAI MEDIA EDUKASILITERASI KEUANGAN PELAKU UMKM
Get PDFABSTRAK Otoritas Jasa Keuangan (OJK) 2013 menyatakan bahwa tingkat literasi keuangan masyarakat di Indonesia relatif rendah dibandingkan dengan negara lain yaitu sebesar 21,8 persen. Tingkat pendidikan masyarakat mempengaruhi perilaku dan pemahaman keuangan masyarakat. Lulusan perguruan tinggi sebesar 56,4%, lulusan Sekolah Lanjut Tingkat Atas (SLTA) sebesar 35,7%, prosentase semakin menurun bagi lulusan Sekolah Dasar (SD) sebesar 24,6% dan yang tidak mengenyam pendidikan sebesar 16,3%. Rendahnya literasi keuangan masyarakat menjadi salah satu penyebab adanya krisis keuangan. Kondisi ini menuntut berbagai pihak untuk mengadakan program edukasi keuangan dan sosialisasi dalam rangka untuk meningkatan literasi keuangan masyarakat khususnya Usaha Mikro Kecill Menengah (UMKM) sebagai bagian masyarakat yang bergerak secara mandiri untuk pembangunan ekonomi. Pihak UMKM sering mengalami kesulitan saat akan mengakses dana karena kurangnya pengetahuan tentang literasi keuangan usaha. Saat ini program literasi keuangan baru dilaksanakan oleh pihak OJK selaku bagian dari pemerintahan serta Pelaku Usaha Jasa Keuangan (PUJK). Dibutuhkan peran serta dunia pendidikandalam peningkatan literasi keuangan masyarakat. Mahasiswa sebagai bagian dari masyarakat yang terdidik memiliki potensi yang besar untuk turut berkontribusi dalam peningkatan literasi keuangan masyarakat. Melalui pemasukan materi literasi keuangan dalam kurikulum program Kuliah Kerja Nyata (KKN), mahasiswa dapat lebih berkontribusi untuk turut meningkatkan literasi keuangan masyarakat tentunya dengan bekal yang diperoleh dari bangku kuliah di perguruan tinggi bekerjasama dengan pihak OJK dan PUJK. Kata kunci : literasi keuangan, KKN, UMKM ABSTRACT Otoritas Jasa Keuangan (OJK) 2013 survey describe that the money literation in Indonesian people is lower compare the other country is 21,8 percent. The educational level in society influence financial literation and behaviour of society. Graduate of university for 56,4%, graduate of high school 35,7%, the percentage is few for graduate of elementary school 24,6%, and no school 16,3%. As low financial literation a cause of financial crisis. This condition sue the other sides to make financial education and sosialization program to increase society financial literation especially the Usaha Mikro Kecil Menengah (UMKM) is part of society to economic development. UMKM suffered difficulty to access the funds because the lack of financial literation. Now, the financial literation program was executed by OJK a part of government and Pelaku Usaha Jasa Keuangan (PUJK). Required participation of educational to increase the financail literation. The students is the part of society have big participation to increase the financial literation. Through the piece of finansial literation to Kuliah Kerja Nyata (KKN) curriculum, the students can contribute to increase financial literation ofcourse with the provisions science in university collaborated with OJK and PUJK. Keyword: financial literation, KKN, UMK
KOMPENSASI SAHAM SEBAGAI UPAYA UNTUK MENGATASI MASALAH KEAGENAN PADA KORPORASI (SUATU KAJIAN LITERATUR)
Get PDF ABSTRAK Kegiatan usaha berbentuk korporasi sering menimbulkan perbedaan kepentingan antara pemegang saham dan manajer. Pemegang saham menginginkan keuntungan dari perusahaan, sedangkan manajer juga menginginkan keuntungan bagi dirinya sendiri. Hal ini yang menjadi permasalahan keagenan dalam suatu korporasi. Kompensasi saham merupakan salah satu cara yang dapat digunakan untuk mengatasi masalah keagenan. Tujuan dari makalah ini yaitu menjelaskan bagaimana kompensasi saham dapat mengatasi masalah keagenan dalam suatu korporasi. Metode yang digunakan dalam makalah ini yaitu kajian literatur. Hasil dari kajian literatur menunjukkan bahwa kompensasi saham untuk mengatasi masalah keagenan berupa opsi saham eksekutif dan saham bonus. Opsi saham eksekutif dapat dimanfaatkan oleh manajer saat perusahaan menerbitkan opsi saham pada hari pelaksanaan. Opsi saham eksekutif memiliki beberapa kelemahan, sehingga untuk mengatasi kelemahan tersebut perusahaan menggunakan pengindeksan saham menggunakan S&P 500. Pengindeksan tersebut hanya diperuntukkan bagi perusahaan publik. Saham bonus merupakan kompensasi yang sifatnya fleksibel yaitu dapat diperuntukkan bagi perusahaan publik maupun perusahaan non publik. Saham bonus hanya diterbitkan ketika perusahaan mengalami peningkatan keuntungan. Saham bonus dapat diterbitkan perusahaan, apabila manajer dapat meningkatkan keuntungan perusahaan. Kata Kunci: Masalah Keagenan, Kompensasi saham, Opsi saham, Saham bonus. ABSTRACT The effort activity likes company often makesa difference in interest between stock holder and manager. Stock holder wants the profit of company. While the manager wants the profit for itself too. This is a problem that happens in agent of company. Stock compensation is one of solution that used to handle agent problems. The purpose of this paper is to explain how the stock compensation can handle problem in company. The method of this paper is literature view. The result showed that stock compensation can handle the agent problems such as executive stock options and stock bonus. Executive stock options can be used by manager when the company publishes stock options on schedule. Executive stock options have some of weakness, so to handle the weakness, company uses level stock to S & P 500. Level stock is just for public company. The characteristic of performance shares are compensation that has flexible for public company and non - public company. Stock bonus will be published when company has development of profit. Stock bonus can be published if manager can increase the company profit. Keywords: Agent problems, Stock compensation, Stock options, Stock bonus
ANALISIS PENGELOLAANDAN PENGAWASANKEUANGANSEKOLAH DISDNEGERISE-KECAMATANWAYTUBA”
Get PDF ABSTRAKPengelolaan keuangan sekolah sangat penting dilakukan untuk mengklasifikan kebutuhan sekolah. Adanya pengelolaan keuangan yang jelas dan sesuai akan berpengaruh terhadap operasional sekolah dan pendidikan di sekolah tersebut. Pengawasan pengelolaan keuangan perlu dilakukan untuk meminimalisir kesalahan-kesalahan yang mungkin terjadi. Tujuan artikel ini adalah untuk mengetahui bagaimana pengelolaan keuangan yang diterapkan dan untuk mengetahui bagaimana pengawasan dalam pengelolaan keuangannya. Pengumpulan data berupahasil observasidan wawancara pada beberapa pimpinan sekolahdasar negeri se-kecamatan way tuba. Hasil analisis menunjukkan bahwa pengelolaan keuangan sekolah dalam menjalankan rencana anggaran sudah berjalan sangat baik. Hal ini ditunjukkan dengan beberapa rencana kegiatan yang terealisasi sesuai dengan harapan yaitu transparan, akuntabel, efektif dan efisien.Selain itu, pengawasan pengelolaan keuanganberjalan dengan baik.Sinergi antara pihak sekolah dan masyarakat terjalin dengan baik untuk membangun. Kata Kunci: Keuangan, Pengawasan, Pengelolaan, Sekolah The financial management of the school is very important to classifying the needs of the school. The existence of a clear end of the financial management and appropriate will affect school operations and education at the school. Supervision of financial management needs to be done to minimize errors that may occur. The purpose of this article is to determine how financial management is applied and for knowing how to control the management of its finances. The collection of data in the form of observations and interviews at several public elementary school leaders throughout the subdistrict way tuba. The analysis shows that the financial management of the school in implementing the budget plan has been running very well. This is demonstrated by some of the action plan to be realized in accordance with the expectations that are transparent, accountable, effective and efficient. In addition, supervision of financial management goes well. The synergy between the school and the community are good for building Keywords: Finance, Supervision, Management, Schoo
PENGGUNAAN MODEL PEMBELAJARAN JIGSAW DAN ROLE-PLAYING PADA KOMPETENSI MEYUSUN LAPORAN KEUANGAN DALAM MATA PELAJARAN AKUNTANSI DASAR DI SMK
Get PDFABSTRAKPerubahan paradigma pendidikan memberikan dampak dalam proses pembelajaran di mana pembelajaran yang ada saat ini lebih menekankan kepada keaktifan peserta didik. Model pembelajaran kooperatif dipandang lebih cocok diterapkan dalam proses belajar untuk mengaktifkan siswa secara kelompok namun tetap memperhatikan kemampuan setiap individu. Artikel ini merupakan suatu gagasan yang membahas 2 model pembelajaran kooperatif yaitu Jigsaw dan Role- Playing. Kedua model ini diharapkan dapat diterapkan pada kompetensi menyusun laporan keuangan dalam mata pelajaran akuntansi. Akuntansi merupakan mata pelajaran yang membutuhkan kemampuan kognitif dan keterampilan. Metode yang digunakan dalam mengkaji masalah adalah studi literatur. Berdasarkan hasil studi literatur yang dilakukan, ditemukan bahwa Model Pembelajaran Jigsaw lebih menekankan kepada pemahaman yang mendalam akan materi dengan dibentuknya kelompok ahli. Dari hasil pembahasan dengan kelompok ahli, peserta didik dapat menyampikan kepada teman yang berada pada kelompok inti.. Sedangkan Role-Playing dapat memberikan dampak yang baik terhadap keterampilan dikarenakan model ini mengondisikan peserta didik mirip dengan situasi aslinya. Berdasarkan hal tersebut model pembelajaran Jigsaw dan Role-Playing dapat diterapkan dalam mata pelajaran Akuntansi khususnya pada Kompetensi Menyusun Laporan Keuangan. Kata kunci: Kooperatif, Jigsaw, Role-Playing, Akuntansi ABSTRACTEducation paradigm change impacts in the learning process in which the existing learning more emphasis on active learners. Cooperative learning model is deemed more appropriate in the process of learning to enable students in the group but still pay attention to the ability of each individual. This article is an idea that addresses two cooperative learning models that is Jigsaw and Role- Playing. Both models are expected to be applied in preparing the financial statements of competence in accounting subjects. Accounting is a subject that requires cognitive abilities and skills. The method used in assessing the problem is the study of literature. Based on the results of the literature study, it was found that more emphasis Jigsaw Learning Model to a deeper understanding of the material by the formation of an expert group. From the discussion with a group of experts, learners can forthwith to friends who are in the core group. While Role-Playing can give a good impact on skills because these model are conditioning learners with situations similar to the original. Based on this model of learning and Role-Playing Jigsaw can be applied in a particular subject on Competence Accounting Preparing Financial Statements. Keywords: Cooperative, Jigsaw, Role-Playing, Accountin
KONTRIBUSI PENGALAMAN PRAKTIK KERJA INDUSTRI, MOTIVASI MEMASUKI DUNIA KERJA, DAN PRESTASI BELAJAR PEMASARAN TERHADAP KESIAPAN KERJA SISWA PROGRAM KEAHLIAN PEMASARAN SMK NEGERI 1 REMBANG KABUPATEN PURBALINGGATAHUN PELAJARAN 2016/2017
Get PDFABSTRACT The purpose of this study were (1) to determine the contribution of working practices of industrial and motivation to enter the workforce to the learning achievement of marketing together (simultaneously), (2) To determine the contribution of working practices of industrial and motivation to enter the workforce to learning achievement marketing individually (partial). (3) to determine the contribution of the practice of industrial work, motivation to enter the world of work, and learning achievement of marketing on the readiness of students work together (simultaneously), (4) To determine the contribution of the practice of industrial work, motivation to enter the world of work, and learning achievement marketing the readiness of the students work individually (partial).Based on the analysis of data to test the hypothesis, it can be concluded there is a significant contribution to the practice of industrial work and motivation to enter the workforce with the readiness of students work together (simultaneously), a significant difference between the practice of industrial employment and motivation of entering the world of work the readiness of the students' work individually (partial), there is a significant contribution to the practice of industrial work, motivation to enter the world of work, and learning achievement of marketing on the readiness of students work together (simultaneously), a significant difference between the practice of industrial employment , motivation to enter the world of work, and learning achievement of marketing on the readiness of the students' work individually (partial). Variable industry work practices and motivation to enter the workforce affect the learning achievement of marketing, it can be calculated the indirect effect of both variables on the readiness of the students' work. Variable industry work practices (X1) to the job readiness of students (Y2) through marketing learning achievement (Y1) is: 0.336 x 0.162: 0.054432. Enter the job motivation variable (X2) on the job readiness of students (Y2) through marketing learning achievement (Y1) is: 0.473 x 0.162: 0.076626. The net effect of variable industrial working practices on the readiness of students' work is: 0.169 + 0.054432: 0.223432. Total variable influence motivation to enter the workforce with the readiness of the students' work is: 0.163 + 0.076626: 0.239626.Keywords: working practices of industrial, motivation to enter the workforce, learning achievement of marketing, readiness of the students work
COMPUTER BASED TEST (CBT) SEBAGAI ALTERNATIF INSTRUMEN EVALUASI PEMBELAJARAN
Get PDFABSTRACT This study to know the feasibility of using the learning evaluation instruments Computer Based Test (CBT) and test the effectiveness of the instrument to improve Kearsipan learning outcomes in vocational school of Karanganyar regency inin academic year 2015/2016.This development research development research procedure using a modified Borg and Gall. Analysis of the data used for the development of descriptive analysis, feasibility analysis instrument based CBT evaluation score criteria, and the analysis of student learning outcomes using a t-test. The results of this study based on the results of descriptive analysis concluded that media expert validation evaluation obtained by percentage of 87.18 with very good criteria, subject matter experts with a percentage of 90.48 with the criteria of evaluation were excellent, expert evaluation evaluation obtained percentage of 75.00 with good criteria and by experts practitioners gained 87.50 percentage evaluation criteria very well. Based on the analysis testing the effectiveness of t = 5.631> table = 2.000, with significant value 0,000, which means an increase in the value of learning outcomes Archival experimental class is better than the control class value, 11.53 points. This suggests that learning evaluation instruments archival usingComputer Based Test (CBT) is effective in improving student learning outcomes compared archives without using instrumental evaluation of learning Computer Based Test (CBT). The conclusion of this study is the evaluation instrument of learning using Computer Based Test (CBT) fit for use and effectively to improve student learning outcomes. Keywords: Development, Learning Assessment instrument using Computer Based Test (CBT), learning outcomes. ABSTRAK Penelitian ini untuk mengetahui kelayakan instrumen evaluasi pembelajaran menggunakan Computer Based Test (CBT) dan menguji keefektifan instrumenuntuk meningkatkan hasil belajar Kearsipan di SMK Kabupaten Karanganyar tahun pelajaran 2015/2016.Penelitian pengembanganini menggunakan prosedur penelitian pengembangan Borg and Gall yang dimodifikasi.Analisis data yang digunakan selama pengembangan adalah analisis deskriptif, analisis kelayakan instrumen evaluasi CBT berdasarkan skor kriteria, dan analisis hasil belajar siswa menggunakan t-test.Hasil penelitian iniberdasarkan hasil analisis deskriptif disimpulkan bahwa validasi ahli media diperoleh persentase evaluasi 87,18 dengan kriteria sangat baik, ahli materi dengan persentase evaluasi 90,48 dengan kriteria sangat baik, ahli evaluasi diperoleh presentase evaluasi 75,00 dengan kriteria baik dan oleh ahli praktisi diperoleh persentase evaluasi 87,50 dengan kriteria sangat baik. Berdasarkan hasil analisis uji keefektifan thitung = 5,631>ttabel= 2,000 dengan nilai signifikansi 0,000, yang berarti peningkatan nilai hasil belajar Kearsipan kelas eksperimen lebih baik dibandingkan dengan nilai kelas kontrol, sebesar 11,53 point. Hal ini menunjukkan bahwa instrumen evaluasi pembelajaran kearsipan menggunakan Computer Based Test (CBT) efektif meningkatkan hasil belajar kearsipan siswa dibandingkan tanpa menggunakan instrumen evaluasi pembelajaran Computer Based Test (CBT). Kesimpulan hasil penelitian ini adalah instrumen evaluasi pembelajaran menggunakan Computer Based Test (CBT) layak digunakan dan efektif untuk meningkatkan hasil belajar siswa, Kata kunci: pengembangan, instrumen evaluasi pembelajaran, Computer Based Test (CBT), hasil belajar
PENGARUH CUSTOMER SERVICE STRATEGIES TERHADAP AMAZING CUSTOMER EXPERIENCES MAHASISWA PROGRAM STUDI PENDIDIKAN EKONOMI
Get PDFABSTRACT The aims of this research are: (1) to know the effect of the customer service strategies consisting of membership, serious fun, partnership, hire right, after-experience, community, and walk the walk toward the amazing customer experiences; (2) to know the effect of the membership toward the amazing customer experiences; (3) to know the effect of the serious fun toward the amazing customer experiences; (4) to know the effect of the partnership toward the amazing customer experiences; (5) to know the effect of the hire right toward the amazing customer experiences; (6) to know the effect of the after-experience toward the amazing customer experiences; (7) to know the effect of the community toward the amazing customer experiences; (8) to know the effect of the walk the walk toward the amazing customer experiences in students of Economic Education Study Program. The research is descriptive quantitative. The population of the research were all of students of Economic Education Study Program in 2013-2015 with the total number of 187 student. The samples of the research were 127 student by using proportionate sratified random sampling. The data were obtained by questioners. The data were analyzed by using double regression, F test and T test. The results of this research show: (1) there is an positive effect of the customer service strategies consisting of membership, serious fun, partnership, hire right, after-experience, community, and walk the walk toward the amazing customer experiences; (2) there is an positive effect of the membership toward the amazing customer experiences; (3) there is an negative effect of the serious fun toward the amazing customer experiences; (4) there is an negative effect of the partnership toward the amazing customer experiences; (5) there is an negative effect of the hire right toward the amazing customer experiences; (6) there is an positive effect of the after-experience toward the amazing customer experiences; (7) there is an positive effect of the community toward the amazing customer experiences; (8) there is an positive effect of the walk the walk toward the amazing customer experiences in students of Economic Education Study Program. Keywords: customer service strategies, amazing customer experiences ABSTRAK Tujuan penelitian ini adalah: (1) mengetahui pengaruh Customer service strategies yang terdiri dari Membership, Serious FUN, Partnership, Hire right, After-experience, Community, dan Walk the walk secara simultan terhadap Amazing customer; (2) mengetahui pengaruh Membership terhadap Amazing customer experiences; (3) mengetahui pengaruh Serious FUN terhadap Amazing customer experiences; (4) mengetahui pengaruh Partnership terhadap Amazing customer experiences; (5) mengetahui pengaruh Hire right terhadap Amazing customer experiences; (6) mengetahui pengaruh After-experience terhadap Amazing customer experiences; (7) mengetahui pengaruh Community terhadap Amazing customer experiences; (8) mengetahui pengaruh Walk the walk terhadap Amazing customer experiences pada mahasiswa Prodi Pendidikan Ekonomi. Penelitian ini merupakan penelitian kuantitatif deskriptif. Populasi dalam penelitian ini adalah mahasiswa Prodi Pendidikan Ekonomi FKIP UNS Surakarta tahun 2013-2015 yang berjumlah 187 mahasiswa. Sampel dalam penelitian ini berjumlah 127 mahasiswa dengan teknik pengambilan sampel proportionate sratified random sampling. Teknik pengumpulan data menggunakan angket atau kuesioner. Teknik analisis data menggunakan regresi berganda, uji F dan uji T. Hasil penelitian ini menunjukkan: (1) terdapat pengaruh positif Customer service strategies yang terdiri dari Membership, Serious FUN, Partnership, Hire right, After-experience, Community, dan Walk the walk secara simultan terhadap Amazing customer experiences; (2) terdapat pengaruh positif Membership terhadap Amazing customer experiences; (3) terdapat pengaruh negatif Serious FUN terhadap Amazing customer experiences; (4) terdapat pengaruh negatif Partnership terhadap Amazing customer experiences; (5) terdapat pengaruh negatif Hire right terhadap Amazing customer experiences; (6) terdapat pengaruh positif After-experience terhadap Amazing customer experiences; (7) terdapat pengaruh positif Community terhadap Amazing customer experiences; (8) terdapat pengaruh positif Walk the walk terhadap Amazing customer experiences pada mahasiswa Prodi Pendidikan Ekonomi. Kata Kunci: customer service strategies, amazing customer experience
MENUMBUHKAN INTENSI BERWIRAUSAHA SISWA SMK MELALUI INKUBASI BISNIS
Get PDFABSTRAK Indonesia memiliki piramida penduduk tipe ekspansif yang sebagian besar penduduk berada pada kelompok umur muda. Rasio ketergantungan penduduk sebesar 48,6. Kondisi tersebut menunjukkan bahwa Indonesia mendapatkan bonus demografi yang ditandai tingginya proporsi jumlah penduduk usia produktif. Pengembangan kewirausahaan di Indonesia menjadi kebutuhan strategis nasional dalam meningkatkan kemandirian ekonomi untuk mencapai kemakmuran masyarakat. Sekolah Menengah Kejuruan adalah salah satu lembaga yang bertujuan meghasilkan lulusan yang terampil dan siap kerja.Data tingkat pengangguran terbuka berdasarkan tingkat pendidikan SMK mengalami peningkatan. Hal ini menunjukkan bahwa lulusan SMK lebih banyak sebagai pencari kerja daripada menciptakan lapangan kerja atau sebagai seorang wirausahawan. Berdasarkan hasil penelitian yang dikembangkan dari Theory of Planned Behavior yang dirumuskan oleh Ajzen menunjukkan bahwa lingkungan belajar, efikasi diri, dan sikap dapat mempengaruhi intensi. Inkubasi bisnis adalah alternatif model pembelajaran yang memberikan pengalaman nyata dalam merintis, mengelola dan mengembangkan usaha bagi siswa SMK.Proses pembelajaran melalui inkubasi bisnis akan membentuk sikap positif dan keyakinan diri siswa dalam menjalankan usaha yang selanjutnya akan menumbuhkan intensi berwirausaha pada siswa. Intensi wirausaha ditumbuhkan melalui Inkubator bisnis sebagai bentuk lingkungan belajar yang kondusif dalam membentuk kompetensi siswa SMK. Kata Kunci: Intensi Berwirausaha, Inkubasi Bisnis ABSTRACT Indonesia has the expansive type population pyramid that most people are in the younger age groups. Population dependency ratio of 48.6. The condition shows that Indonesia get demographic bonus that marked the high proportion of the population of productive age. Development of entrepreneurship in Indonesia has become a national strategic needs in improving the economic independence to achieve the prosperity of society. Vocational High School is one institution that aims region contribute to graduates who are skilled and ready to work.The data rate of unemployment by level vocational education has increased. This suggests that more vocational graduates as job seekers rather than creating jobs or as an entrepreneur. Based on the research results developed from the Theory of Planned Behavior formulated by Ajzen showed that the learning environment, self-efficacy and attitudes can influence intentions. Business incubation is an alternative learning models that provide a real experience in initiating, managing and developing the business for vocational students. The process of learning through business incubation will form a positive attitude and self-confidence of students in running the business which in turn will foster entrepreneurship in the student's intentions. Entrepreneurial intentions grown through business incubator as a form conducive learning environment in shaping the competence of vocational students. Keywords: Intention Entrepreneur, Business Incubato