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"The role of nurses/technicians in the social care system and their representation in social care institutions in the area of Dubrovačko-neretvan county"
Socijalna skrb je organizirana djelatnost čije se usluge odnose na aktivnosti, programe i mjere namijenjene sprječavanju, prepoznavanju i rješavanju problema i poteškoća pojedinaca i obitelji te poboljšanju kvalitete njihovog života u zajednici. Najpoznatiji oblik socijalne skrbi je institucionalna skrb. Uloga medicinskih sestara/tehničara u ustanovama socijalne skrbi objedinjuje mnoge odgovornosti dok pružaju visokokvalitetnu, individualiziranu skrb onima kojima je ista potrebna, a kako bi bili uspješni u obavljanju svojih zadataka važno je da izgrade odnose kako s pacijentima, tako i s njihovim obiteljima. Cilj završnog rada bio je istražiti zadovoljstvo, ulogu i važnost medicinskih sestara/tehničara u ustanovama socijalne skrbi, na području DNŽ.
Rezultati provedenog istraživanja pokazali su kako se medicinske sestre/tehničari u ustanovama socijalne skrbi suočavaju s prevelikim brojem zahtjevnih, kroničnih, palijativnih pacijenata na jednu medicinsku sestru/tehničara. Iako obavljaju kompleksan, zahtjevan i stresan posao, upravo su medicinske sestre/tehničari ''druga obitelj'' korisnicima institucionalne skrbi.Social care is an organized activity whose services include activities, programs and measures to prevent, recognize and address the problem and difficulties of individuals and families and improve the quality of their community life. The most known form of social care is certainly institutional care. The role of nurses/technicians in social care institutions combines many responsibilities while providing high-quality, individualized care to those who need it, and in order to be successful in performing their tasks it is important that they build relationships with both patients and their families. The aim of final paper was to investigate the satisfaction, role and importance of nurses/technicians in social care institutions in the area of DNŢ.
The results of the research showed that nurses/technicians in social warfare institutions face too many demanding, chronic, palliative patients per nurse/technician. Although they perform a complex, demanding and stressful job, nurses/technicians are a ''second family'' to the users of institutional care
Učestalost gljivičnih infekcija u dermatološkoj ordinaciji
Gljivične infekcije kože nazivamo dermatomikoze, a mogu biti uzrokovane različitim vrstama gljiva: dermatofitima, kvasnicama te rijetko plijesnima. Učestalost gljivičnih infekcija kože u stalnom je porastu pa predstavljaju značajnu skupinu bolesti u dermatološkim ordinacijama. Razlozi su mnogobrojni poput povezanosti s uzročnikom i njegovom patogenošću, ali i čimbenicima domaćina, okoliša i jatrogenim čimbenicima, odnosno čimbenicima povezanih s razvojem medicine i farmakologije.
Dermatomikoze je vaţno prepoznati kako bi se izbjegao pogrešan terapijski pristup. Klinička slika i anamneza su osnove postavljanja dijagnoze, a potvrđujemo je mikološkom obradom (dokaz uzročnika u nativnom preaparatu te u kulturi) i obasjavanjem Woodovom lampom. U terapiji koristimo lokalne i sustavne antimikotike.Fungal infections of the skin are called dermatomycoses, and they can be caused by different types of fungi: dermatophytes, yeasts, and rarely molds. The frequency of fungal infections of the skin is constantly increasing, so they represent a significant group of diseases in dermatology offices. The reasons are numerous, such as the connection with the causative agent and its pathogenicity, but also host, environmental and iatrogenic factors, i.e. factors related to the development of medicine and pharmacology.
It is important to recognize dermatomycosis in order to avoid the wrong therapeutic approach. The clinical picture and history are the basis for establishing a diagnosis, and we confirm it with mycological processing (evidence of the causative agent in the native preparation and in culture) and illumination with a Wood's lamp. In therapy, we use local and systemic antimycotics
Hotel Sales Department
Upravljanje prihodom (prinosom) bitan je instrument za usklađivanje ponude i potražnje i podjele kupaca na više različitih segmenata na temelju njihovih namjera kupnje i raspodjele kapaciteta diferentnih segmenata na način da maksimizira određeni profit i prihod. To je primjena informacijskih sustava i strategija kako bi se odredile cijene te dodjelio pravi kapacitet pravom kupcu po pravoj cijeni u pravo vrijeme. Svrha i cilj rada je opisati odjel prodaje u hotelu i njegove zadaće te način rada. Odjel prodaje hotela je veoma važan za poslovanje i opstanak hotela na tržištu. Voditelj prodaje hotela osigurava prodaju na tržištu kako bi se povećao prihod, dobio udio na tržištu. Usmjerava suradnike na povećanje udjela u računu i prihoda od lokalne imovine. Upravlja i usmjerava tehnike tržišne prodaje za zadržavanje upravljanja prilikama, prodaje za upravljanje računima, lokalne i društvene prehrane, poslovnih putovanja i prodaje produžetka boravka.Revenue (yield) management is an important instrument for harmonizing supply and demand and dividing customers into several different segments based on their purchase intentions and allocating the capacity of different segments in a way that maximizes certain profit and revenue. It is the application of information systems and strategies to determine prices and allocate the right capacity to the right customer at the right price at the right time. The purpose and goal of the paper is to describe the sales department in the hotel and its tasks and way of working. The hotel sales department is very important for the hotel's business and survival on the market. The hotel sales manager ensures sales in the market in order to increase revenue, gain market share. Directs associates to increase account share and revenue from local assets.Manages and directs market sales techniques for retention opportunity management, account management sales, local and social catering, business travel and stay extension sales
Ro-Ro passanger shipping in the Republic of Croatia
Ro-Ro brod je brod koji omogućuje ukrcaj i istovar tereta na horizontalnim načinom prekrcaja uz pomoć kotača i prekrcajnih rampi. Putnički Ro-Ro brodovi koriste se za prijevoz putnika i vozila, ali u isto vrijeme također mogu prevoziti, kontejnere ili drugu robu. Uloga putničkog linijskog brodarstva za morsku zemlju poput Hrvatske, izuzetno je važna, budući da na otocima živi 3,3 % stanovništva, te se tijekom turističke sezone taj broj značajno povećava. U Republici Hrvatskoj javni linijski pomorski prijevoz putnika i tereta na kotačima većinom obavlja tvrtka Jadrolinija. Flota Jadrolinije broji 39 trajekata, 12 katamarana, 4 klasična broda i jedan trajekt na međunarodnim linijama. Osnovna zadaća Jadrolinije je povezivanje otoka s kopnom na hrvatskoj strani Jadrana. Djelatnost Jadrolinije prijevoz putnika i vozila izrazito je sezonskog karaktera i pod velikim utjecajem turizma. Bijela flota Jadrolinije na godišnjoj razini preveze preko 12 milijuna putnika i tri milijuna vozila što čini preko 80 % godišnjeg broja svih prevezenih putnika i vozila u pomorskom prometu Republike Hrvatske.A Ro-Ro ship is a ship that enables the loading and unloading of cargo in a horizontal transhipment method with the help of wheels and transhipment ramps. Passenger Ro-Ro ships are used to transport passengers and vehicles, but at the same time, they can also transport containers or other goods. The role of passenger liner shipping for a maritime country like Croatia is extremely important since 3.3% of the population lives on the islands, and during the tourist season, this number increases significantly. In the Republic of Croatia, public liner shipping of passengers and wheeled cargo is mostly performed by the company Jadrolinija. Jadrolinija's fleet includes 39 ferries, 12 catamarans, 4 classic ships and one ferry on international lines. Jadrolinija's main task is to connect the islands with the mainland on the Croatian side of the Adriatic. Jadrolinija's transporting of passengers and vehicles is highly seasonal and heavily influenced by tourism. Jadrolinija's white fleet annually transports over 12 million passengers and three million vehicles, making up over 80% of the annual number of all transported passengers and vehicles in the Republic of Croatia maritime transport
Floor heating with heat pump
Ugoda koju pojedinac osjeća unutar prostora u kojem boravi osnovna je motivacija za zagrijavanje ili rashlađivanje prostora. S obzirom na utjecaj koji čovjek ostvaruje u prostoru, razvijen je značajan broj metoda zagrijavanja, ali i normi i smjernica koje se povezuju s temperaturom grijanog prostora, a koje se uglavnom primjenjuju još u fazi projektiranja. Podno grijanje jedan je od suvremenih oblika zagrijavanja prostora i predstavlja jedan od najekonomičnijih ali i temperaturno optimalnih sustava koji pokreću različita ogrjevna tijela. Podno grijanje u prostorijama može se izvesti kao postavljanje na mokro ili postavljanje na suho. Također, osim klasičnih sustava koji pokreću podno grijanje, isto može biti pokrenuto uz pomoć dizalica topline. Izmjenjivači topline uređaji su koji poboljšavaju prijenos topline, a dijele se u nekoliko osnovnih kategorija: rekuperatori, regeneratori te direktni izmjenjivači topline, a svaka od navedenih kategorija dolazi sa svojim prednostima i nedostacima.The comfort that an individual feels inside the space in which he resides is the basic motivation for heating or cooling the space. Considering the influence that humans have in space, a significant number of heating methods have been developed, as well as norms and guidelines related to the temperature of the heated space, which are mostly applied in the design phase. Underfloor heating is one of the modern forms of space heating and represents one of the most economical and temperature-optimal systems powered by various heating elements. Underfloor heating in rooms can be installed as wet or dry installation. Also, apart from the classic systems that start the floor heating, it can also be started with the help of a heat pumps. Heat exchangers are devices that improve heat transfer and are divided into several basic categories: recuperators, regenerators and direct heat exchangers, and each of these categories comes with its own advantages and disadvantages
Representation of Own Accounting Service in Comparison to Externally Engaged Accounting Services in the Craft Sector
Tema ovog završnog rada je istraživanje zastupljenosti vlastite računovodstvene službe u obrtima u odnosu na korištenje usluga računovodstvenih servisa. Istraživanje se baziralo na teorijskoj podlozi u kojoj je poseban naglasak stavljen na specifičnosti računovodstva obrtnika. S obzirom da je računovodstvo obrtnika regulirano raznim zakonima, propisima i pravilnicima koji impliciraju vođenje različitih poslovnih knjiga i sastavljanje različitih financijskih izvještaja, vrlo je bitno poznavanje svih ovih detalja već u samim početcima rada obrta - pri donošenju odluke o ulasku u sustav oporezivanja porezom na dohodak ili porezom na dobit. S obzirom da formalna edukacija obrtnika često odstupa od ekonomske, odnosno u užem smislu financijske i računovodstvene, kao interesantno se postavilo pitanje na koji način obrtnici vode svoje poslovne knjige, odnosno imaju li vlastitu računovodstvenu službu ili koriste usluge računovodstvenih servisa. Kroz obradu rezultata provedene ankete spoznalo se da većina obrtnika koristi usluge računovodstvenih servisa, dok manji dio njih vodi poslovne knjige samostalno ili u okviru obrta. Kroz odgovore na anketna pitanja su uočeni i problemi s kojima se obrtnici susreću u izvršavanju računovodstvenih obveza te je u zaključku iskazan njihov stupanj zadovoljstva odabranim načinom vođenja poslovnih knjiga.The topic of this thesis is the research of the representation of own accounting service in crafts in relation to the use of services of accounting firms. The research was based on a theoretical foundation, in which special emphasis was placed on the specifics of the accounting of craftsmen. Given that the accounting of craftsmen is regulated by various laws, regulations, and ordinances that imply keeping different financial records and compiling different financial statements, it is very important to know all these details at the very beginning of the crafts' work. The above is significant when making a decision to enter the income tax or profit tax system. Considering that the formal education of craftsmen often deviates from economic, in the strict sense, financial and accounting education, the question of how craftsmen keep their financial records was raised as interesting, that is, whether they have their own accounting service or use the services of accounting firms. Through the processing of the results of the conducted survey, it was found out that the majority of craftsmen use the services of accounting firms, while a smaller part of them keep financial records independently or within the framework of the craft. Through the answers to the survey questions, the problems faced by craftsmen in fulfilling their accounting obligations were also identified. In the conclusion, their degree of satisfaction with the chosen way of keeping financial records is expressed
Organizational Structure of Hotels
Industrija smještaja se brzo mijenja, a Marriott hoteli su u dobroj poziciji da od toga imaju koristi. Jaka preferencija vlasnika i primatelja franšize, kao i potražnja za robnim markama, omogućili su Mariottu da strateški dodaju svoj portfelj smještaja s malo novog kapitala koji je uložio Marriott. Zbog snage robnih marki i sposobnosti stvaranja vrijednosti za vlasnike i primatelje franšize, ugovori o upravljanju Marriottom općenito su me u onima s najdužim rokovima trajanja u industriji. U Sjedinjenim Državama i Europi potražnja za smještajem u hotelima Mariott je porasla, dok je ponuda ostala u porastu tijekom dugog niza godina. Globalizacija nastavlja preoblikovati hotelski smještaj i cjelokupnu ugostiteljsku industriju dok me unarodna putovanja nastavljaju rasti, a turisti diljem svijeta pokazuju a veću sklonost etabliranim markama kvalitete, poput hotelskog resorta Mariott.The lodging industry is changing rapidly, and Marriott hotels are well-positioned to benefit from it. The strong preference of owners and franchisees, as well as the demand for brands, allowed Marriott to strategically add to its portfolio of accommodations with little new capital invested by Marriott. Due to the strength of brands and the ability to create value for owners and franchisees, Marriott management contracts are generally among those with the longest shelf life in the industry. In the United States and Europe, the demand for accommodation at Mariott hotels has increased, while the supply has remained on the rise for many years.
Globalization continues to reshape hotel accommodation and the entire hospitality industry as international travel continues to grow, with tourists around the world showing a greater preference for established quality brands, such as the Mariott Hotel Resort
Monetary Authority Response to Post-covid Inflation
Pandemija COVID-19 predstavlja jednu od najvećih globalnih zdravstvenih i ekonomskih kriza u modernoj povijesti. Udar koji je pandemija prouzročila nije bio samo zdravstveni, već je potresao i temelje svjetske ekonomije, dovodeći do masovnih zatvaranja, prekida opskrbnih lanaca i značajnih poremećaja na tržištu rada. U takvoj situaciji, monetarne vlasti, uključujući Europsku središnju banku (ECB) i Federalne rezerve (FED) u Sjedinjenim Američkim Državama, suočile su se s velikim izazovom – kako stabilizirati gospodarstvo i ublažiti posljedice ove krize. Kao odgovor na ove izazove, vlade su primijenile fiskalne mjere, uključujući velike pakete pomoći kako bi se ublažile ekonomske posljedice pandemije. Međutim, ključnu ulogu u stabilizaciji inflacije i financijskih tržišta odigrale su monetarne vlasti. U 2020. godini, Europska središnja banka (ECB) donijela je niz odluka kako bi ublažila prijetnje smanjene likvidnosti i kreditne krize uzrokovane pandemijom COVID-19. Uključivale su dodatne dugoročne refinancijske operacije (TLTRO III) s nižim kamatnim stopama i povećanjem iznosa koji banke mogu posuditi, te program kupnje vrijednosnih papira (APP) od dodatnih 120 milijardi eura. Kasnije je uveden Program za hitnu kupnju zbog pandemije (PEPP) od 750 milijardi eura, koji je kasnije proširen na ukupno 1850 milijardi eura. Ove mjere su doprinijele povoljnim financijskim uvjetima i sniženju kamatnih stopa. U 2021. godini, bilanca ECB-a povećana je za 23% zbog programa kupnje vrijednosnih papira. ECB je zadržala niske kamatne stope i nastavila s kupnjom vrijednosnica sve dok inflacija nije počela rasti. Početkom 2022. godine, zbog visokih stopa inflacije, ECB je počeo podizati kamatne stope i smanjivati dinamiku kupnje vrijednosnih papira i obustavio PEPP te APP. U 2023. godini, ECB je nastavila s povećanjem kamatnih stopa kako bi obuzdala inflaciju, koja je početkom godine bila visoka (8,6%). Do kraja 2023. godine, inflacija je počela opadati, a ECB je ustrajao u restriktivnoj politici s kumulativnim povećanjem kamatnih stopa od 200 baznih bodova. Višak likvidnosti u bankama smanjen je, a ECB je uspješno postigla ciljeve smanjenja inflacije.
Federalne rezerve (Fed) je koristio tri glavna alata: ciljni raspon kamatnih stopa na federalne fondove, politiku bilance i smjernice za budućnost. Nakon provođenja ekspanzivne monetarne politike, FOMC je u studenom 2021. započeo smanjivati kupnju vrijednosnih papira, a do prosinca ubrzao taj proces. Godina 2022. bila je karakterizirana velikim povećanjem ciljanog raspona kamatnih stopa (ukupno 425 baznih bodova). U 2022. godini, FOMC je također započeo smanjivanje bilance, usmjereno na smanjenje velikih imovinskih pozicija akumuliranih tijekom pandemije. Od ožujka 2022. do svibnja 2023., Fed je kontinuirano povećavao ciljani raspon kamatnih stopa, ali je usporio tempo povećanja zbog kumulativnih učinaka prethodnih mjera i problema u bankarskom sektoru. Do sredine 2023., inflacija je ostala iznad ciljanih 2%, ali je FOMC usporio tempo pooštravanja politike. Kamatne stope su u lipnju 2023. godine postavljene na 5 do 5,25%. FOMC je najavio da će nastaviti pratiti ekonomske uvjete i prilagoditi politiku prema potrebi kako bi postigao svoje ciljeve. Iako su mjere koje su poduzele ECB i FED bile ključne za ublažavanje trenutnih posljedica pandemije, one su također stvorile nove izazove za budućnost.The COVID-19 pandemic represents one of the greatest global health and economic crises in modern history. The impact of the pandemic was not only health-related but also shook the foundations of the world economy, leading to mass closures, supply chain disruptions, and significant labor market disturbances. In such a situation, monetary authorities, including the European Central Bank (ECB) and the Federal Reserve (Fed) in the United States, faced a major challenge—how to stabilize the economy and mitigate the consequences of this crisis. In response to these challenges, governments implemented fiscal measures, including large aid packages to ease the economic impact of the pandemic. However, monetary authorities played a crucial role in stabilizing inflation and financial markets. In 2020, the European Central Bank (ECB) made a series of decisions to mitigate threats from reduced liquidity and credit crises caused by the COVID-19 pandemic. These included additional long-term refinancing operations (TLTRO III) with lower interest rates and increased amounts that banks could borrow, as well as a bond-buying program (APP) of an additional 120 billion euros. Later, the Pandemic Emergency Purchase Program (PEPP) of 750 billion euros was introduced and subsequently expanded to a total of 1850 billion euros. These measures contributed to favorable financial conditions and lower interest rates. In 2021, the ECB’s balance sheet increased by 23% due to the bond-buying program. The ECB maintained low interest rates and continued purchasing securities until inflation began to rise. At the beginning of 2022, due to high inflation rates, the ECB started reducing the pace of bond purchases and suspended PEPP and APP. In 2023, the ECB continued to raise interest rates to curb inflation, which was high (8.6%) at the beginning of the year. By the end of 2023, inflation began to decline, and the ECB persisted with a restrictive policy with a cumulative increase in interest rates of 200 basis points. Excess liquidity in banks was reduced, and the ECB successfully achieved its inflation reduction goals. The Federal Reserve (Fed) used three main tools: the target range for federal funds rates, balance sheet policy, and forward guidance. After implementing an expansive monetary policy, the FOMC began to reduce bond purchases in November 2021, accelerating the process by December. The year 2022 was characterized by a significant increase in the target range for interest rates (a total of 425 basis points). In 2022, the FOMC also began to reduce its balance sheet, focused on decreasing large asset positions accumulated during the pandemic. From March 2022 to May 2023, the Fed continuously increased the target range for interest rates but slowed the pace of increases due to cumulative effects of previous measures and issues in the banking sector. By mid-2023, inflation remained above the 2% target, but the FOMC slowed the pace of policy tightening. Interest rates were set at 5 to 5.25% in June 2023. The FOMC announced that it would continue to monitor economic conditions and adjust policies as needed to achieve its goals. Although the measures taken by the ECB and Fed were crucial in mitigating the immediate consequences of the pandemic, they also created new challenges for the future
Models of Managing Knowledges and Experiences of Consumers in Tourism
Važnost analize iskustva potrošača u turizmu ne smatra se novošću u suvremenoj ekonomskoj teoriji, međutim u posljednjem razdoblju se bilježi sve veći broj istraživanja i analiza. Naime, iskustvo u tom kontekstu predstavlja okosnicu opstanka i organizacija i destinacija na turističkim tržištima, s obzirom na činjenicu da stvaranje pozitivnog ili negativnog iskustva potrošača ostvaruje izravan učinak na njihovo poslovanje. Upravo iz tog razloga značajan broj organizacija i u turizmu i u drugim područjima u svoje poslovanje implementira CRM sustave kako bi svojim korisnicima omogućili personalizirano i jedinstveno iskustvo, te na takav način omogućili i svoj dugoročan opstanak na tržištu. Osnovni cilj rada je sustavni pristup analizi upravljanja znanjima i iskustvima potrošača koji se bave upravo spomenutim područjem s naglaskom na holistički pristup upravljanju potrošačkim iskustvom.The importance of analyzing the consumer's experience in tourism is not considered a novelty in modern economic theory, however, in the last period, an increasing number of researches and analyzes have been recorded. Namely, the experience in this context is the backbone of the survival of organizations and destinations in the tourist markets, given the fact that the creation of a positive or negative consumer experience has a direct effect on their business. Precisely for this reason, a significant number of organizations both in tourism and in other areas implement CRM systems in their operations in order to provide their users with a personalized and unique experience, and in this way to enable their long-term survival on the market. The main goal of the work is a systematic approach to the analysis of the management of knowledge and experiences of consumers who deal with the just-mentioned area with an emphasis on a holistic approach to the management of consumer experience
Innovative Products of Event in the Context of Environmental and Market Competences
U radu se istražuju manifestacije kao proizvod i njihova inovativnost u kontekstu prostorne i tržišne prihvatljivosti koja ima ključnu ulogu u oblikovanju održivog turističkog proizvoda. Kao takav, ovaj proizvod može snažno utjecati na privlačenje posjetitelja, imidž destinacije i
globalnu prepoznatljivost. Pri kreiranju inovativnog proizvoda manifestacija poseban naglasak stavljen je na organizatore koji svojim znanjem, iskustvom i vještinama kreiraju koncept i dizajn manifestacije, brinući o prostoru koji je jedna od ključnih komponenti za izvedbu, te uvažavajući sve dionike u svrhu zajedničkih ciljeva - uspješnoj realizaciji i ostvarivanju zadovoljstva posjetitelja. Kao primjer, navodi se festival Midsummer Scene koji je pronašao nišu svojim konceptom i impresivnim prostorom za izvedbe spajajući baštinu i kulturno stvaralaštvo te je u kratko vrijeme postigao odobravanje lokalne zajednice te međunarodnu prepoznatljivost.The paper examines festivals as products and their innovation in the context of environmental and market competences, which plays a crucial role in shaping a sustainable tourism offering. As such, these products can significantly influence visitor attraction, destination image, and global recognition. In creating an innovative festival product, special emphasis is placed on organizers, whose knowledge, experience, and skills shape the concept and design of the event. They carefully consider the venue—one of the key components for execution—while taking into account all stakeholders to achieve common goals: successful implementation and visitor satisfaction. A notable example is the Midsummer Scene Festival, which has carved out a niche with its unique concept and impressive performance spaces, blending heritage and cultural creativity. In a short time, it has gained approval from the local community and international recognition