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Pengaruh kohesivitas dan kepuasan kerja terhadap turnover intention karyawan
Get PDFTurnover is the resignation of employees from where they work either voluntarily or involuntary. The occurrence of turnover usually begins with the turnover intention from employees and this should be anticipated by the company. PT X is among the top 10 national pharmaceutical companies. The high turnover rate at PT X indicates the need to be explored further whether the high turnover is in line with employee turnover intention and see if it is influenced by employee cohesiveness and job satisfaction.
This study uses quantitative approach with questionnaires that distributed to 120 head office employees with convenience sampling method. The result shows that the level of employee cohesiveness of PT X is in the medium category, with the dimension of cohesiveness of task aspect having high appraisal compared to social aspect. Furthermore, for the level of job satisfaction is also in the medium category, with the dimension of work it self has a higher value than payment, promotion, supervisors, and coworkers. Meanwhile, employee's turnover intention rate of PT X is low, because there are still many employees who want to explore their ability in PT X.
The result of structural equation modeling (SEM) analysis shows that the better employee cohesiveness will increase the job satisfaction so that it can decrease the employee's desire to resign from the company. Cohesiveness has a significant positive effect on job satisfaction. In this case cohesiveness plays an important role in improving job satisfaction because having a cohesive group will affect employee satisfaction. Cohesiveness and job satisfaction have a significant negative impact on turnover intention. This suggests that cohesiveness and job satisfaction play an important role in decreasing employee intent turnover, even though the effect of cohesiveness is less than the effect of job satisfaction on turnover intention
Evaluasi implementasi sistem penjaminan mutu internal (spmi) dengan iso 9001 program sarjana ipb
Get PDFNowadays, universities in Indonesia both public and private have many who implement the quality management system (SMM) ISO 9001, but in its implementation more lead to "labeling" than the nature of quality management itself. In Indonesia the organization that handles the standardization of universities is the national university accreditation body (BAN-PT). Essentially, SMM ISO 9001 focuses on international quality standard quality management process. However the obligation of standardization is essentially implementation of standard implementation of clause on BAN-PT rule which generally at universities is called internal quality assurance system (SPMI). Not a few encountered PT that has been successful in the implementation of SMM ISO, but implementation of achievement the standard BAN-PT still not maximized, or only have a value of B (good), not A (excellence).
The supporting principles in the integration of the two SMMs, especially in the PDCA principle greatly support Gugus Penjamin Mutu (GPM) and Gugus Kendali Mutu (GKM) as well as implementers in the implementation of integrated SMM implementation, so that the target of SMM standard based on BAN-PT can be achieved, also the ISO-9001 based on good ISO 9001, also on the second SMM audit process.
The objective of this research is to 1) review the implementation of ISO 9001 management system with internal quality assurance system (SPMI) to support SPME BAN-PT and 2) develop ISO 9001 management system synchronization strategy with SPMI to support SPME BAN-PT. The method used in this research with analytic hierarchy process (AHP). This research begins by analyzing the relationship between ISO 9001 clause and SPMI undergraduate program of IPB. The result is that there is a principle that supports the integration, especially the PDCA principle. There are some clauses of SPMI that can be ISO, some are not able to ISO, related policies, manuals and quality objectives. Furthermore, after made table linkage of some clause SPMI with ISO 9001, research continued by making AHP questionnaire with respondents from resource experts in the field of higher education management and expert ISO 9001. The analysis of data processing AHP questionnaire is some alternative strategy how the implementation of ISO 9001 later can be part or in line with the implementation of SPMI undergraduate program IPB.
The results of the evaluation show that the SPMI undergraduate programs IPB and ISO 9001 run separately, the variable causes of which is the work unit has not understood that the clause at ISO 9001 actually supports the SPMI clause, so it should be in the implementation of the process according to ISO 9001, the target nature is standardization on the SPMI program bachelor. In compiling the ISO 9001 and SPMI system synchronization, a table of conformity between the SPMI clause and ISO 9001 is established. From the table of conformity it appears that what has been executed in the ISO 9001 clause can be claimed that its
implementation supports the achievement of SPMI standard targets related to the corresponding clause. Plus input from the experts on the priority synchronization strategy of both SMM will support the implementation of SPME BAN-PT so that the achievement of accreditation of excellence of study program and institution can be achieved effectively and efficiently
Pengaruh agen branchless banking bank xyz terhadap keputusan penggunaan layanan branchless banking bank xyz di jabodetabek: melalui pendekatan aida
Get PDFThe banking industry in Indonesia is growing very rapidly in recent years,
from 2012 to 2016 Indonesia's banking assets grew 58% (SPI Vol 15, No. 1
December 2016). However, banking services in Indonesia is still exclusive,
because it can not be felt by the entire people in Indonesia, especially those who
are domiciled away from the Bank. For the banking industry, it is not easy to
provide banking services to the entire people, because the Bank must pay high
fees in providing banking services, especially the cost of establishing office and
labor costs. With the regulation of the Otoritas Jasa Keuangan (OJK) No.19 /
POJK.03 / 2014 issued in 2014, this provision allows Banks in Indonesia to be
able to serve banking services to the whole community without having to establish
a branchlcss banking office The Bank may cooperate with an agent who has had a
previous business to become a representative representative of the Bank in
providing services to the public. Banking services that can be done by branchless
banking agents is the opening of savings account of basic saving accounts, micro
credit, and other financial products such as micro insurance. In the practice of
service through this agency, the Bank will provide profit sharing to the agents
who are invited to cooperation.
XYZ Bank as one of the BUMN Banks that focus on MSME responded
positively to the regulation of OJK, XYZ Bank cooperated with branchless
banking agent to be able to serve all the society, especially people who are
domiciled away from Bank. 1n April 2017, XYZ Bank has 100,311 branchless
banking agents spread all over Indonesia, but the problem is not all agents are
active in providing services to the public, only 66,344 agents are active in
providing banking services.
Based on this background, the researcher intends to conduct research on the
influence of Bank XYZ's branchless banking agent on the decision to use Bank
XYZ's branchless banking service through AIDA theory approach. The purpose of
this research is to analyze whether customer perception of Bank XYZ to the
branchless banking agent of Bank XYZ affect the awareness, interest, desire and
action of customer of XYZ Bank on Bank XYZ branchless banking service. The
benefits of this research are expected to be taken into consideration by Bank XYZ
in developing the strategy of increasing the transaction of Bank XYZ's branchless
banking agent, becoming a reference for further research and developing the
researcher's insight on branchless banking. The scope of this research is the
respondents used are XYZ Bank customers who live close to branchless banking
agents located in Jakarta, Bogor, Depok, Tangerang and Bekasi
(JABODETABEK) areas.
Sampling technique in this research using purposive sampling technique by
setting the sampling area that is in JABODETABEK. The number of respondents
taken as many as 340 respondents where 180 respondents are the users of
branchless banking agents Bank XYZ and 160 respondents who already understand the branchless banking service but not the user of branchless banking
agent Bank XYZ. The research was conducted by using primary and secondary
data, primary data obtained by using questionnaire, while secondary data obtained
from financial statements of Bank XYZ. Data analysis technique will use
structural equation model (SEM) processed by using software LISREL 8.72. The
variables used as the measuring instrument of branchless banking agent of Bank
XYZ are relative advantage, risk, trust, usefulness and security. Meanwhile, to
determine the effect of branchless banking agent of Bank XYZ on the decision of
using branchless banking service is the awareness, interest, desire and action
variable. In this research, there are two models of testing, that is, the user model of
branchless banking agent of Bank XYZ and the model is not the user of
branchless banking agent of Bank XYZ, In addition, researchers used the
calculation of customer response index to see the effectiveness of branchless
banking agents in marketing services branchless banking Bank XYZ.
The output data generated from the LISREL 8.72 software is tested by fit
model tests to see if the resulting data has a good match to the model. Based on fit
model test results, both the user model of Bank XYZ's branchless banking agent
and the non-user model of Bank XYZ's branchless banking agent have a good
match rate. Aller the model fit test, the researcher tested the validity and reliability
test with the result of all the variables in the branchless banking agent user model
of Bank XYZ and the non-user model of Bank XYZ branchless banking agent is
valid and reliable.
In the user model of branchless banking agent of Bank XYZ, it can be seen
that the most influential variables are trust, security, usefulness, risk, and relative
advantage, while in the non-user rnodel of branchless banking agent Bank XYZ
the most influential variables are risk, security, trust, relative advantage and
usefulness. The results of the research also found that the branchless banking
agent of Bank XYZ is more indirectly influencing the AIDA (awareness, interest,
desire and action) variable than its direct influence on the AIDA variable. In the
calculation of customer response index (CRI) can be seen that the value of CRI
agent branchless banking Bank XYZ in five stages of awareness, comprehend,
interest, intention and action gives value above 50% so it can be said that the
branchless banking agent Bank XYZ effective in marketing branchless banking
Bank XYZ
Pengaruh pelatihan langaskara dan motivasi perkarantinaan terhadap kinerja karyawan pada kantor pusat badan karantina pertanian
Get PDFThe quality of Human Resources (HR) in having organization hopes to continue to grow within the organization so that the vision and mission of the organization can be achieved. Particularly in the public or government organizations are instruments - instruments that can develop employee skills to be better. Training as one example of how to develop the potential of employees to be better back in. It was found that the performance of civil servants in Indonesia was of poor quality and have low motivation, training to be an important role for developing the performance of civil servants.
Agriculture Quarantine Agency (Barantan) Is one of the first echelon unit in the Ministry of Agriculture. As a government institution Barantan have hope of having qualified human resources, so Barantan has a training program, namely Introduction Task Quarantine (Langaskara) to improve the knowledge and skills of human resources. Interest Barantan providing such training to equip employess knowledge about the task - the task of quarantine, basically in a pattern of procurement and human resource development Agriculture Quarantine Department (2005) is to improve the ability of civil servant before entering the world of work in Barantan.
The pattern of procurement and human resource development of Agriculture Quarantine Agency prepared as a reference in determining policy related to human resources in particular Barantan Langaskara and how the motivation of civil servants in completing the work. This study determine how the influence lan gaskara training on employee performance, training langskara to motivation, and motivation on employee performance.
Through calculations using Structural Equation Modeling (SEM) with quota sampling method the effect of training on employee performance obtained scores 3.01 means significant positive effect, motivation on the performance obtained a score of 2.7 means that the value of significant positive effect, and the motivation to get a performance score 4.49 value, which means a significant positive effect. Implication that can be used as inputs are institutions need to evaluate the program Langaskara, provide facilities according to the needs of employees, and maintaining the motivation and improved using technological elements in penerapang training using lecture or discussion
Analisis pengaruh banking service quality terhadap kepuasan dan loyalitas nasabah bank syariah di jakarta
Get PDFJakarta is the province where the rivalry between the banking industry is very tight. The place where the seat of government and economic center was established records economic growth in the first quarter 2016 reached 5.62% (yoy), contributing approximately 17.24% of the total national economy (BPS). Thus, makes Jakarta as a city that has high appeal for the banking industry as a base collection of third party fund (DPK). thus make Jakarta as a city that has high appeal for the banking industry as a base collection of DPK. Data proves that Jakarta is the highest provincial contributor of fundraising Islamic banking, much more other provinces (OJK). The banking industry is an industry that is very sensitive to customer service and satisfaction. The intense of competition, customer expectations of the prime banking services, and the rapid technological development, demanding Islamic banks should act more strategically in providing quality products and services in order to maintain satisfaction of its customers and win the competition.
This study was held on one Islamic bank in Jakarta. Sampling was done by non-probability sampling technique with convenience sampling method. Data were collected through a survey questionnaire to 160 customers of Islamic banks spread across five regions of Jakarta city administration. Respondents are only customers who already have an account with more than one year and actively used for transactions in the last two months. This study uses the concept of banking service quality that has been modified to the object of research. Data processing and analysis using structural equation modeling method of partial least square (PLS-SEM) based variants and descriptive analysis to describe the research findings.
The results showed that among seven variables of the study, only four variables which have a positive effect on customer satisfaction. These variables are service portfolio, reliability, price, and tangible. Each of these variables has total effects of 0,218, 0,187, 0,186, and 0,202. It means that the better implementation of the four variables, it will be better to customer satisfaction that will impact on increasing of customer loyalty. Customer satisfaction has a R2 value of 0.477. It means, the seventh exogenous variables are able to explain the variable customer satisfaction by 47.7%, while the remaining 52.3% is influenced by other variables. Customer loyalty has a R2 value of 0.383 means that customer satisfaction variables are able to explain the variable loyalty by 38.3%, while the remaining 61.7% is influenced by other variables. The R2 values classifies model in this research as a moderate model
Analisis sikap dan kesediaan konsumen membayar beras organik
Get PDFThe demand for organic food commodity in the world continues to increase. Since 1997, sales of organic commodities in US continues to rise from 43.4 billion in 2015 (Organic Trade Analysis 2016). Results of research conducted by Jacob and Jacob (2012) states that there are currently shift in consumer attitudes and behavior towards the environment.
To support the progress of sustainable and competitiveness of organic agriculture, Indonesian Goverment through Ministry of Agriculture issued Go Organic Program in 2010 as a form of support for organic farming which is considered better for the environment and health. Right after the program, organic land in Indonesia is increasing for 42 thousand hectares in 2014.
Rice as on of agricultural product in Indonesia continued to increase from 2011 to 2015 and has much larger production than other carbohydrate sources with a value of 75 million tonnes in 2015 (BPS 2016). Consumers also begin to like organic rice produc becouse of its healthy and environment friendly. Although organic market share is still small, demand of organic products continues to increase. Stable of selling price and increasing awareness of healthy living makes organic products business more successful.
Purpoose of this study are to know attitude of non-organic rice consumers towards organic rice and their willingness to pay organic rice. Of the total respondents, 71 percents are woman with age more than 41 and monthly income more than 10 million rupiah. Average of consumers are ever purchase organic product and have good positive attitude towards organic rice with score 137.7. Nevertheless, consumer give bigger score to non-organic rice with 158.60 points. Level of consumers confidence towards organic rice is poor to organic rice because of the price in the market is very expensive. The highest confidence attribute of organic rice contained benefit or efficacy attribute, which good for benefit and health.
Value consumer WTP for organic rice is Rp 20 000 per kilogram, higher by Rp 4 000 from the lowest price of organic rice in the market. Only 76 percent of consumers who are willing to divert rice consumption from non-organic to organic rice. The aggregate value of WTP is Rp 24 315 718 450 per month as an illustration of the potential value of the organic rice market in the city of Bogor. There are three variables which affect consumers willingness to pay organic rice, which is knowlegde, age, and income
Perumusan model distribusi untuk meningkatkan efisiensi rantai pasok di pt.xyz
Get PDFThe formulation of distribution model is aimed to evaluate the efficiency of supply chain in XYZ Ltd, and to get a model of goods distribution from the main warehouse (Central Distribution Center ; CDC) to area warehouses (Distribution Centers ; DCs). The level of efficiency is measured using the costs generated by transport and storage activities.
The system dynamic model is used to arrange alternative distribution model that can be applied by XYZ Ltd. Scripted condition to be simulated is comparing the existing condition to CDCs addition from one into two. The arranged model consists of distribution sub-model from CDCs to DCs including safety stock and distribution cost sub models.
The system dynamic models can be used to evaluate the distribution system XYZ Ltd effectively and efficiently. This is proven by the value of MAPE's validation by using one of the key variables in the sub-system distribution model as the existing condition of the 9 type of goods delivery from CDC with MAPE values ranged from 0.23 to 0.79%.
The simulation result of the system dynamic model shows that the existing condition is more efficient than CDC addition. The distribution of existing condition spends IDR 893.98 billion, while CDC addition will spend IDR 940.83 billion.
Scenario by calculated safety stock in sufficient detail to be included in the distribution system model XYZ Ltd can be used to improve efficiency. Incorporate variable safety stock will reduce the amount of inventory in the warehouse which will further reducing total distribution costs. Simulations using the revised scenario amount of inventory on existing conditions resulted in total distribution costs for the 9 items in one year is Rp 355.96 billion, lower than without revision
Efisiensi anggota bursa di indonesia dalam rangka meningkatkan daya saing bisnis transaksi efek pada era masyarakat ekonomi asean
Get PDFA capital market could provide a better financing for companies and offer a prospective investment for public. However, capital market hasn't been developed as well as the banking sector in Indonesia. The efficiency of Exchange Members (broker) in Indonesia should be optimized by the regulator to be able to compete with other countries.
This paper measured the efficiency level of broker and its effect on business competitiveness using Data Envelopment Analysis (DEA) approach and a regression model. Fixed assets, employee expenses, brokerage commissions, and income from underwriting and investment manager activity is used to assess the efficiency and its influence to competitiveness with some variables, such as the Operational Efficiency Ratio (OER), Capital Adequacy Ratio (CAR), and dummy variables for the ownership, the transaction facility, and the company's scale.
The results found that the efficiency of broker about 0.22. The number of brokers with limited capital caused this low efficiency. The broker with a larger-scale has a higher efficiency than a small one. The joint venture broker is relatively efficient because it usually has a large capital. The minimum requirement of Net Adjusted Working Capital (NAWC) is insufficient to strengthen the broker and should be increased from Rp25 billion to Rp100 billion. This initiative is expected to encourage the broker to become more competitive in the ASEAN
Analisis pengembangan biogas berbasis creating share value (csv) perusahaan gas negara di ciherang bogor
Get PDFCreating Shared Value (CSV) is based on Porter & Kramer (2011) is created to improve the operational policies and advancing the economic and social conditions. Creating Shared Value (CSV) must be created at each stage of the business chain to emphasizes the concept in business strategy and solve social problems. According to BPS (2015), the percentage of distribution of the Gross Domestic Product (GDP) in the procurement of electricity and gas has increased since 2010 in the local area of bogor. PT Perusahaan Gas Negara ( PGN) Persero Tbk is one of the main supplier and distributor of the natural gas which is an integral part of the Governments plan to boost Economic Growth, National Development and, Realizing Energy Independence. Biogas is an Alternative Energy of Indonesian Government to produce 25% of the energy mix from renewable sources by 2025. Biogas targets of Production and Liquid wate in Ciherang Bogor based on small scale industry from farm household waste to be used as the main energy sources.
Business Model Canvas (BMC) is created by Ostelwalder and Pigneur (2010) describe the Business model of the rationale and how an organizations or companies create, delivered and captured of value. Business Model Canvas (BMC) described how an organization by thinking, create and deliver values to the costumers, supplyer, infrastructure and financial feasibility. Mapping the new Business Model and Create an Innovative Project begins by Analyzing Strength, Weakness, Opportunities, Threath of each element of the existing business model to find out the shortcomings in the existing Business Model Concept. So that Future Improvements and changes can be done in a sustainable manner. Many different business conceptualization exist and this model propose a single reference model based on the similarities of a wide range of business model conceptualizations.
By Calculation of Biogas Feasibility study which shows that the biogas project feasible with NPV of Rp. 203.696.246,- and IRR of 26,41% and Payback Periode (PP) for 4.33 years and Net B/C of 2439 Demonstrate that the business development of biogas is feasible. For cashflow was calculated from sales and fattening of 12 months and evaluate the profitability of investment plans made by comparing the calculation results obtained with the feasibility justification. The Model of Biogas in ciherang bogor aims to increase the strategies and mapping business model being developed is expected to sustainability business development of Biogas and implemented the project in a sustainable manner on an industrial scale households and can be the prototype of Biogas self sustainable in the Lingkar Kampus of Bogor Agricultural University (IPB)
Faktor-faktor determinan/penentu penguasaan pangsa muatan angkutan laut barang ekspor oleh kapal kontainer berbendera indonesia di pelabuhan belawan
Get PDFPort of Belawan is the main gateway in west Indonesia region to international main port to export the local commodity which derived from North Sumatera and remote area. Since the cabbotage implemented in 2005, the Indonesian flag ship has not ever dominate Indonesia?s export yet, but foreign flag did it, not only the export derived from Port of Belawan but even whole of indonesia?s export was brought by foreign flag ship.
Thus, this study is aimed to look the real profile of the foreign flag ship which brought Indonesia?s export from port of Belawan dan the progress for the last three years. The results showed during the last three years from 2013 to 2015, the share of foreign ships still dominate the freight of cargo traffic abroad especially those transported by container ship. In 2013, 94% of export goods in containers are transported by foreign ships, in the year 2014 decreased to 88% and go up 93% in the year 2015. The high share of the total cargo that brought by foreign-flagged vessels is an opportunity that must be taken seriously by the government with various kinds of challenges including the national shipping capacity never increased significantly.
Based on the result of t-test in this research, there are few of variable that can influence the problem of export share as cited before, capacity and ship call. The capacity of Indonesia flag ship is too small if compared against foreign ship capacity which sailing to Port of Belawan. The regression analysis result shown that there will be an increase in cargo export transported by Indonesia flag ship as amount of 3006,77 ton in case of addition 3,9 % of capacity. This condition also occur for the total mount of cargo that brought by Indonesian flag ship there will be an addition as amount of 3006 ton of cargo if the ship call reach 487 calls