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Pengaruh performance appraisal, komunikasi internal organisasi dan motivasi kerja terhadap kinerja pegawai
Bureaucratic reform encourages the quality of human resources, especially
the performance of the State Civil Service (ASN) to be better and more competent.
One of the ASN groups, namely Civil Servants (PNS), is expected to have a
professional, accountable, transparent, and integrity performance. This has meaning
in the creation of high-performing employees. This meaning can be fulfilled by
identifying the factors that can influence it. Based on research that has been
conducted on civil servants, it is revealed that employee performance can be
influenced by three factors, including: (1) performance appraisal system, (2)
internal organizational communication, and (3) work motivation. This study aims
to determine the general description and influence of these three variables on the
performance of employees in one of the government agencies, namely the National
Archives of the Republic of Indonesia (ANRI). ANRI as one of the non-ministerial
government agencies that has an important role in government administration, such
as national archivists and archivist agencies. Therefore, employees with high levels
of performance are needed.
The purpose of this study was to analyze the effect of the performance
appraisal system on employee performance in the ANRI environment, to analyze
the influence of work motivation on employee performance in the ANRI
environment, to analyze the influence of internal organizational communication on
employee performance in the ANRI environment and to analyze the effect of total
performance appraisal system, internal organizational communication, and work
motivation on employee performance within ANRI. To achieve this goal, the
authors examined three independent variables and two dependent variables.
Performance appraisal system, work motivation, and organizational internal
communication are independent variables in this study. Work motivation and
employee performance are the dependent variables in this study. Work motivation
is seen as an independent variable in its direct effect on performance. and seen as
the dependent variable to determine the indirect effect of the variable performance
appraisal system and the organization's internal communication on employee
performance. This study wanted to determine the effect of total performance
appraisal system, work motivation, and organizational internal communication on
employee performance.
The research approach used is quantitative and qualitative. The research
sample was 108 respondents. The data analysis method was carried out
descriptively, namely the analysis based on frequency and percentage, while the
inductive analysis was carried out with SEM-PLS (Structural Equation Modeling-
Partial Least Square) analysis, this was because the analysis carried out was
multivariate with path analysis. The qualitative approach is carried out by structured
interviews in order to find out more deeply the answers given by respondents.
R-Square This study shows that the variable performance appraisal system,
organizational internal communication, and work motivation are able to explain the employee performance variables significantly. In total, employee performance is
affected byperformance appraisal system, work motivation, and internal
organizational communication. These results prove that the research conducted is
good enough. The SEM-PLS analysis results also show that work motivation has a
dominant influence on employee performance.
This research is expected to provide benefits to ANRI and the managerial
implications that the author can provide, namely in an effort to improve
performance in the ANRI environment. The managerial implication is a
participatory decision-making process carried out by an organization on how to
increase productivity through increasing the capacity, quality, efficiency and
effectiveness of its resources. This evaluation activity is an important activity in the
managerial implication process to minimize the failure rate experienced by an
organization. The performance appraisal system has a very important role,
including to see the performance of employees. Every employee has different
behavior and thoughts, which causes differences in the resulting performance.
ANRI requires a good planning, organization, direction, and supervision of the
work results of each employee. An employee who has a good performance needs to
be rewarded for what he gets. Conversely, employees who have poor evaluation
results will receive organizational sanctions such as demotion or dismissal.
Performance management within ANRI is regulated in ANRI Head
Regulation No. 3 of 2018 concerning Guidelines for Assessing the Work
Performance of Civil Servants in the ANRI Environment. Employee knowledge of
the performance appraisal mechanism needs to be carried out by both the appraiser
and the employee being assessed Socialization of the correct performance appraisal
process needs to be done so as not to cause bias and subjectivity in the employee
performance appraisal process. So that the results of the performance appraisal
carried out can describe the actual work results of the employees. This shows that
organizations need to carry out intensive interactions that involve all employees,
namely not only employees of fellow work units but employees of different units
Analisis Kinerja dan Efisiensi Unit Kerja Bank XYZ
Bank XYZ realizes that the competition between companies is getting
bigger, therefore the management of XYZ Bank issued a policy by building a new
work unit. The operational sustainability of XYZ Bank in the Indonesian banking
industry is closely related to the ability to maintain high competitiveness.
Differences in work areas are also considered to have a role in achieving company
targets. Where this is illustrated by the difference in business conditions and
public behavior with banking. Based on Table 1.4, it is explained that there is a
real comparison of new work units and old work units that can affect the financial
performance of XYZ Bank. The research objectives are to 1) To analyze the
characteristics of the XYZ Bank work units in the Yogyakarta and Bogor regions;
2) Analyzing the financial performance of the XYZ Bank work units in the
Yogyakarta and Bogor regions; and 3) Analyze the performance and efficiency
positions of the two work units of XYZ Bank.
The research was conducted in two work units of Bank XYZ located in
Yogyakarta and Bogor Regencies. The data used are (input: savings, interest
expense, labor costs, credit; output: assets and interest income). The method used
for this research is descriptive analysis, Data Envelopment Analysis, and
malmquist index.
Company assets are known to have increased by the Bogor work unit 16.3
percent and the Yogyakarta work unit 11.3 percent. Interest income increased by
the Bogor work unit 33.9 percent and the Yogyakarta work unit by 52.8 percent,
savings increased by the Bogor work unit by 14.4 percent and the Yogyakarta
work unit by 15.4 percent, the interest expense increased by the Bogor work unit
41.3 percent and the Yogyakarta work unit 40.7 percent, the workloads of Bogor
work unit increased by 35.4 percent and the Yogyakarta work unit by 52.9
percent, and the credit extended by the Bogor work unit by 4.4 percent and the
Yogyakarta work unit 18.3 percent. The processing results show that the two work
units (Bogor and Yogyakarta) have different efficiency values in each time. It is
known that in the Bogor work unit, out of the 17 times studied, 5 of them
experienced inefficient conditions, while the Yogyakarta work unit was known to
have 6 times that were inefficient. The mapping of work productivity in
Yogyakarta is known to have been efficient but has not yet reached the expected
productivity, while the Bogor work unit has achieved the expected productivity
and efficiency. This has an impact on future policies that will be taken by
managers in the unit
Adopsi pertanian organik di kabupaten subang provinsi Jawa Barat (studi kasus beras organik Subang)
Indonesia is one of the countries that has started to develop organic agriculture. The appeal of organic farming, both farmers and ordinary people, is also triggered by consumer awareness of choosing food that is safe for health. Food safety is a sensitive issue in the food industry. Various food cases that occur from chemical and microbiological residues cause consumers to choose what food products to consume. The government also supports the trend of organic farming by issuing several programs including Go-Organic in 2010, this is also contained in the Nawacita Program by launching the formation and development of 1000 organic villages in Indonesia. In Indonesia, West Java Province has 6,944 ha of organic area points located in 22 regencies, one of which is Subang Regency. The Ministry of Agriculture launched that it fully supports in 2019 West Java as the largest producer or producer of organic rice in Indonesia (Ministry of Agriculture, 2019).
This research is a survey research, namely explanatory/confirmatory research. The research was conducted using interview methods and questionnaire instruments. The side method uses purposive sampling. The method used in this study is a survey method used to obtain initial data on the factors that influence farmers' decisions to adopt organic farming which were obtained and based on secondary data obtained from P4S. The survey method was conducted using interview techniques.
Hypothesis testing showed that the nature of innovation (t-statistic 2.741) and extension support (t-statistical 8.530) had a significant effect on the level of interest of farmers while the nature of prospective users (t-statistical 3.174) and extension support (t-statistical 2.274) had a significant effect on the level of farmer adoption. The conclusion of this research is; (1) Farmers already know and try organic farming, however, the adoption process is still affected by market access which makes farmers still reluctant to start implementing organic farming; (2) the nature of innovation and extension support are factors that affect the level of interest of farmers; The nature of the candidate (characteristics) and counseling are factors that influence adoption; (3) P4S Agrospora in this case becomes a forum for farmers to learn about the application of organic agriculture but needs to be empowered again for independent extension workers who are able to play the same role as P4S
Strategi pengembangan bisnis PT Adhi Persada Properti
Bisnis Indonesia (202) predicted that in period of approximately 12 years,
property, both apartments and houses will still dominate. Bisnis Indonesia refers to
the residential property price survey conducted by Bank Indonesia (BI) on property
needs. Where based on IHPR (Residence Property Price Index) in the first quarter
of 2018 on a quarterly basis increased by 1.42%. Annually, the property price index
also increased by 3.05%. This gives a signal that the property market is still a
promising long-term investment option.
PT. Adhi Persada Properti (APP) is a property developer under PT. Adhi
Karya has been operating since 2002. APP is a subsidiary of the main contractor of
LRT and has special rights to build properties along the LRT line. APP is also
considered as the pioneer of campus apartments at leading universities in Indonesia
Having the advantage in constructing buildings along the LRT route and
being a pioneer in building campus apartments does not prevent APP from
competing. Tight competition in the property sector has contributed to the decline
in sales that APP experienced from 2016 - 2018. Other external factors such as
domestic political conditions, decline in currency exchange rates, currency
fluctuations to economic growth that did not increase also affected APP's business.
This research aims to map APP's business strategy as a developer company
so that it can compete and remain superior in the property sector. Strategy mapping
is done by identifying the internal and external environment using PEST analysis,
determining the KSF (Key Success Factor) in the property industry itself, analyzing
existing business models with BMC (Business Model Canvas), evaluating existing
BMC with SWOT analysis so that it is formed. BMC improvements for the new
business model, which will generate alternative strategies for APP's business and
the managerial implications APP will need to face for the new business model.
The focus of improving the business model is on the Customer Segment to be
more detailed in targeting the right consumers, improving Channels in the use of
information technology, adding Value Propositions to attract consumers to choose
APP products, and strengthening Key Activities with risk analysis in new product
development. The improvement in this business model resulted in an alternative
strategy such as marketing and sales strategy sector, risk management, the
formation of a special research and development division and a product focus
strategy
Faktor-faktor yang mempengaruhi kelancaran pengembalian kredit usaha rakyat yang disalurkan PT Bank Negara Indonesia (persero)Tbk sentra kredit kecil Bogor
The role of PT Bank Negara Indonesia (Persero) Tbk (BNI) in People's
Business Credit (KUR) schemes is very important in Indonesia. The total
distribution of KUR by BNI in 2019 was Rp. 17.8 Trillion and continued to increase
despite the pressure of the Covid 19 pandemic to Rp. 21.3 Trillion in 2020. The
objectives of this study are 1) To analyze the development of Non Performing Loan
(NPLs) from KUR distibuted by BNI SKC Bogor, and 2) To analyze the factors
that influence repayment of KUR distributed by BNI SKC Bogor.
This study uses secondary data from the financial statements of PT Bank
Negara Indonesia (Persero) Tbk and internal KUR data distributed by the Bogor
Small Credit Center (SKC Bogor), Jakarta BSD Regional Office (WJB) from 2017-
2019. Selection of SKC Bogor considering the high NPL cases that occurred
compared to other branches. The total number of KUR respondents is 1,031,
consisting of 961 good repayment debtors (collectibility 1) and 70 bad repayment
debtors (collectibility 2,3,4 and 5). Descriptive analysis is used to analyze the
performance of KUR distribution by SKC Bogor. In addition, quantitative analysis
of Logit model is used to analyze the factors that influence the level of Non-
Performing Loans from KUR distributed by SKC Bogor.
The results of the study show that KUR distribution by SKC Bogor from
2017-2019 grew by 16.47%. However, credit risk increased where NPL increased
from 0.798 in 2017 to 1.18% in 2019. The growth of NPL has an impact on an
increase in Allowance for Earning Assets (PPAP) by 1.56% which will become
costs and reduce bank profits.
The results of the Logit model show that the variables of total credit, age,
increase performing repayment debtor KUR. On the other hand, an increase in
interest rates and dummy manufacturing sector reduces probability on performing
repayment on KUR. The total credit has the equal probability on performing/failed
of KUR repayment.
The managerial implications for SKC Bogor are: 1. The distribution of KUR
by SKC Bogor can be more diversified. In the process of credit analysis and
decision making, BNI SKC Bogor can reduce distribution to the trade sector and
increase distribution to productive sector. 2. Credit decision making needs to
consider the age debtors and type of business, 3. The binding of additional
guarantees other than the basic guarantee must still be carried out at the time of
credit realization, and 4. Credit risk mitigation in the form of supervision focused
on young debtors (less than 45 years), debtors from manufacturing sector and
debtors subject to higher interest rates (credit contracts before 2016) who have a
higher probability of default on credit payments
Faktor-faktor yang mempengaruhi keputusan pembelian konsumen vendor pernikahan
The wedding industry is an attractive industry with the increasingly
competitive competition. Wedding vendor business enthusiasts need the right and
efficient strategy to attract consumers to buy the products offered. The objectives
of this study are: (1) to analyze consumer behavior in choosing wedding vendors;
(2) analyzing consumer perceptions of the service marketing mix, reference groups,
and purchasing decisions; (3) analyze the effect of the service marketing mix and
reference groups on purchasing decisions; and (4) formulating effective marketing
strategies for wedding vendors in influencing consumer purchasing decisions. The
number of respondents was 208 people, with purposive sampling. Data collection
time was in November 2019. Data analysis used descriptive analysis, structural
equation modeling partial least squares (SEM-PLS), and Importance Performance
Analysis (IPA).
The results of the analysis of consumer behavior in choosing a wedding
vendor showed that the majority of the bride and groom had a role as the main
decision-maker in preparing for the wedding ceremony, while the largest source of
funding comes from both the groom and the bride's families. Preparing for
consumer weddings takes 3 to 6 months and the month that was often chosen to
carry out weddings based on this research in August. The amount of expenditure
required ranges from 50-100 million rupiah with the number of guests as many as
101-500 people. The largest proportion of consumers only use 1 wedding vendor to
meet all the needs of the wedding party and the building as a venue for the wedding
party. Following the trend of the wedding year period, there was no significant
change in the selection of wedding vendors.
Consumer perceptions of the performance level of the service marketing mix
and purchasing decisions were in a good category. Meanwhile, consumers'
perceptions of the reference group were still in a sufficient category. Consumers'
perceptions of the performance level of the service marketing mix variable are in a
good category, with the person and price variable dimensions had the best
performance levels. Meanwhile, the promotion variable dimension is the dimension
with the lowest performance level among the other variable dimensions, which was
included in the sufficient category. Consumers' perceptions of the performance
level of the two indicators of the reference group variable were still in the sufficient
category, with the performance level of the family recommendation indicator had a
greater value than the level of performance of the indicator recommendation of
friends. Consumers' perceptions of the performance level of the purchasing decision
indicator were in the good category with the purchasing stability indicator
performance level being the best indicator, while the recommendation indicator was
the purchasing decision indicator with the lowest value.
Based on the SEM-PLS test results, it showed that the service marketing mix
variable had a significant positive effect on purchasing decisions at the 5%
significance level. Of the 7 dimensions of the service marketing mix variable, the
process variable dimension (Pros) and the person variable dimension (Org) were the variable dimensions that most contribute to describing the service marketing
mix variable because it had the largest loading factor value. Meanwhile, the
reference group variable had no significant effect on purchasing decisions at the 5%
significance level. An increase in the reference group variable was not effective in
improving purchasing decisions.
An effective marketing strategy to improve wedding vendor consumer
purchasing decisions was formulated into a Segmentation, Targeting, and
Positioning (STP) framework. Segmentation and targeting were base on the results
of descriptive analysis of consumer behavior in the choice of wedding vendors,
while positioning and differentiation were base on the results of the IPA analysis
which was a combination of the results of the analysis of consumer perceptions of
the performance level of the service mix marketing variable and the results of SEMPLS
analysis. Positioning that can be formed in the sigh of consumers includes
maintaining 11 indicators that were in quadrant II. As for the differentiation
strategy, namely by increasing the indicators in quadrant I, including attractive
advertisements and attractive promotions
Analisis strategi pengembangan bisnis peusahaan kontraktor (studi kasus: PT Tri manunggal karya)
Increasing competition in Indonesia's construction business forces PT Tri
Manunggal Karya (PT TMK) to innovate to survive in the construction industry.
One way is by having a competitive strategy for its business development. As a
holding company, a proper strategy is highly required by PT TMK to open up
market opportunities for the company and to avoid the risk of business failure and
financial losses. This study aims to analyze internal and external factors and analyze
the priority strategies for PT TMK development.
The analysis methods used were Internal Factor Evaluation (IFE) Analysis,
External Factor Evaluation (EFE) Analysis, Strength, Weakness, Opportunity, and
Threats (SWOT) Analysis, and Analytical Hierarchy Process (AHP) Analysis. The
result shows that the external condition of PT TMK is in a medium position in
responding to opportunities and threats. Its internal figures are in a strong stand in
utilizing strengths and overcoming its weaknesses, and therefore suggest build and
grow strategy, which later on becomes intensive strategy. Opportunity in the
company's industry can be concluded because infrastructure development remains
as a focus for both national and local government.
The threats are post-pandemic conditions and local pride and closeness in
bidding process. The result of the Analytical Hierarchy Process (AHP) shows the
strategy of acquiring new business units is considered as the main priorities,
followed by expansion out of Java Island
Analisis strategi pengembangan bisnis peusahaan kontraktor (studi kasus: PT Tri manunggal karya)
Increasing competition in Indonesia's construction business forces PT Tri
Manunggal Karya (PT TMK) to innovate to survive in the construction industry.
One way is by having a competitive strategy for its business development. As a
holding company, a proper strategy is highly required by PT TMK to open up
market opportunities for the company and to avoid the risk of business failure and
financial losses. This study aims to analyze internal and external factors and analyze
the priority strategies for PT TMK development.
The analysis methods used were Internal Factor Evaluation (IFE) Analysis,
External Factor Evaluation (EFE) Analysis, Strength, Weakness, Opportunity, and
Threats (SWOT) Analysis, and Analytical Hierarchy Process (AHP) Analysis. The
result shows that the external condition of PT TMK is in a medium position in
responding to opportunities and threats. Its internal figures are in a strong stand in
utilizing strengths and overcoming its weaknesses, and therefore suggest build and
grow strategy, which later on becomes intensive strategy. Opportunity in the
company's industry can be concluded because infrastructure development remains
as a focus for both national and local government.
The threats are post-pandemic conditions and local pride and closeness in
bidding process. The result of the Analytical Hierarchy Process (AHP) shows the
strategy of acquiring new business units is considered as the main priorities,
followed by expansion out of Java Island
Analisis deteminan yield obligasi pemerintah Indonesia
An important factor that becomes a consideration for investors in
purchasing bonds as an investment instrument is the bond yield. Bond yields are
used to calculate how much income the investors will get in a certain period of
time. The yield movement can be influenced by various factors. This research was
conducted to determine the factors that influence the movement of medium and
long term Indonesian government bond yields. Indonesian government bond have
lower bond yield but have a higher trading volume and value than the trading
volume and value of corporate bonds during 2015 to 2019. This indicates that
Indonesian government bonds are still in demand by investors.
The variables used in this study were bond prices, BI rate, inflation, and
exchange rates. Data used in this research were monthly time series data from
January 2015 to December 2019. The time series data were analyzed by
VAR/VECM.
The results of study found that bond price had a significant negative effect
on medium term (10 years) and long term (30 years) government bond yields.
Interest rate had a significant positive effect on long term government bond yields
and exchange rate had a significant positive effect on medium term government
bond yields. Inflation had no significant effect on medium and long term
government bond yields
Perumusan strategi bersaing pada grand Malabar Hotel
The industrial revolution 4.0 has had many impacts on all existing
industries. This change must be taken seriously by every industry in order to
survive, including the hotel industry. The number of hotels in Indonesia during
2015-2019 is always increasing, including hotels in the city of Bandung. As a
result, fierce competition cannot be avoided due to the proliferation of hotels in
Bandung.
The purpose of this study is to determine the factors that become a
competitive arena for the hospitality industry in Bandung, to know the
competitive position of the Grand Malabar Hotel, and to formulate a
commercially viable idea implemented by Grand Malabar Hotel. This research
was conducted at the Grand Malabar Hotel in October - November 2020. This
research used qualitative and quantitative approaches. The data used consists of
primary and secondary data. The method used is the Importance-Performance
Analysis (IPA) method and the Blue Ocean Strategy (BOS). The BOS method is
further divided into the four principles of BOS and analysis tools such as a
strategy canvas, a four-step framework, and the ERRC-Grid scheme.
The results of this study suggest that there are 13 competition factors
analyzed. These factors include: room cleanliness, room facilities, hotel facilities,
good breakfast, offering appropriate prices, adequate parking, strategic location,
hotels active in online media, friendly hotel employees, responsive employees,
offering online reservation, offering fast check-out, and building design. After
analyzing using the strategy canvas, it was found that Grand Malabar Hotel was
competing closely with its competitors. This indicates that the Grand Malabar
Hotel is entering into the red ocean, so a new strategy is needed.
The idea of the BOS formulation at Grand Malabar Hotel aims to help the
hotel get out of the fierce competition in the hotel industry in Bandung. Strategy
formulation begins with three initial principles of BOS. The three principles,
namely: reconstructing industry boundaries, focus on the big picture, not on
numbers, and reach beyond existing demand. Then proceed with the IPA approach
and the four-step framework and the ERRC-Grid scheme. From this framework, it
is found that the factors that must be eliminated are the breakfast buffet factor,
room facilities, namely safe deposit box (SDB), and hotel facilities such as car
rental, bicycle rental, and luggage storage. The factor that must be reduced is the
price factor offered. Factors that must be improved include room cleanliness,
being active in online media, offering fast check-out, hotel design, friendly
employees, responsive employees, offering online reservations. Factors that must
be created include the factor of cooperating with travel, creating a hotel website,
information on tourist attractions, using IoT, kiosk for self check-in, and rooftop
cafe.The BOS plan that was carried out had to provide an idea that was feasible to
be implemented by Grand Malabar Hotel, so the final step was to test this idea
using the fourth principle of BOS, namely the right set of strategies. This test can answer the four questions that are indicators of the feasibility of the BOS idea, so
that the formulation of a competitive strategy using BOS is commercially viable.
The initial step that Grand Malabar Hotel must do is to eliminate, reduce,
and improve the factors that have been analyzed, the reason is that it is not
difficult and does not require large costs. What must be done after that is to create
new factors according to their priorities based on the analysis results