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Pengaruh customer relationship management terhadap kepuasan dan loyalitas konsumen pada e-commerce agribisnis
No full textThe government's plan to move the Indonesian capital from the Jakarta
Province to East Kalimantan Province, as well as change the sales system to digitalbased,
has made PT XYZ initiate to open a new branch office in the Kariangau
Industrial Estate, Balikpapan City, East Kalimantan Province. The study results
determine whether this investment plan is feasible or not feasible to realize, along
with managerial implications. Based on the formulation of the problems that have
raised, the objectives of this study are: 1) analyzing the feasibility of establishing a
new branch office and changing the digital-based sales system when viewed from
non-financial aspects including market, technical, management and legal, and
social economic; 2) analyze the feasibility of establishing a new branch and changes
in the digital-based sales system when viewed from the financial aspect by
calculating NPV, Net B / C, IRR, PP, and switching value analysis.
This research was conducted from November 2019 to March 2020 using the
business feasibility analysis method from financial and non-financial aspects
(aspects of the market, technical, management and legal, and social economic).
Primary data obtained from direct observation and interviews with company
management. Analysis of non-financial aspects is done descriptively with
quantitative methods, while financial issues analyzed with the quantitative
approach.
The analysis of non-financial aspects seen from the market aspects, technical,
management and legal, and social economic for investment in the construction of
new branch offices can be declared feasible. From a financial perspective, the
investment value of Rp. 19.135.000.000 resulted in an NPV value of Rp. -
1.118.381.804.881 and a Net B / C Ratio of 0. IRR value of 9,77 percent and return
on investment for 20,3 years, meaning investment in establishing a branch office.
The new is not feasible to run. Switching value analysis shows that investment in
establishing a new branch office can be declared feasible if sales experience a
minimum increase of 14 percent
Analisis pengaruh gaya kepemimpinan dan kepuasan kerja terhadap kinerja pegawai pada kantor imigrasi kelas II TPI Batulicin
No full textOver the past three years there has been a decrease in employee performance
targets (SKP) and also a decrease in the value of behavior of employees in 2018.
This employee performance goal is measured based on his work assessment and
also the behavior of his workers for one year. The decrease in the value of SKP and
the value of employee behavior can be due to the still number of employees who
are less responsible for their work and still lack passion in work. This condition if
it occurs continuously can affect the performance of employees of this office. In
order to improve the image, work and performance of a government agency towards
professional, actual, synergic, transparent and innovative for the sake of good
governance, it is necessary to have a change in government agencies. This of course
must be supported by good Human Resources so that this can be achieved.
Therefore, the Class II TPI Batulicin Immigration Office certainly wants superior
Human Resources in order to achieve organizational goals. Based on this, this study
wanted to see how the influence of leadership style and job satisfaction on employee
performance at the Class II TPI Batulicin Immigration Office.
This study aims to analyze the effect of leadership style and job satisfaction
on employee performance at the the Class II TPI Batulicin Immigration Office. The
questionnaire was distributed to 32 respondents, namely the data collection method
used was the census, which took all individuals in the population as respondents.
The method used in this research is the Structural Equation Model (SEM) method
with the Partial Least Squares (PLS) approach with Smart PLS software.
The results showed that the leadership style had a positive and significant
effect on the performance of employees at the Immigration Office Class II TPI
Batulicin. The indicator that best describes the leadership style is the function of
participation. Job satisfaction has a positive and significant effect on the
performance of employees at the Immigration Office Class II TPI Batulicin. The
indicator that best describes job satisfaction is the salary. While the indicator that
best describes the performance of employees is a matter of discipline
Analisis flektibilitas keuangan terhadap kinerja perusahaan (studi kasus sektor industri minyak bumi dan Gas di Indonesia, Malaysia dan Thailand
No full textThe petroleum and gas industry is an important sector in national
development that has the task of fulfilling the needs of energy, domestic industrial
raw materials and as a producer of foreign exchange. As one of the foreign
exchange producers, the financial stability of this industry becomes a very
important thing to be always guarantee the availability of energy and also the
smooth running of its business activities. In this industry, the phenomenon of falling
world oil and gas prices starting at the end of 2013 is an unexpected event that is
exogenous, so this directly affects the cash flow conditions and profitability of the
company. It also affects the company's financial flexibility and performance. This
financial flexibility is illustrated by the company's activities to mitigate the impact
of such unforeseen events through strategic actions on cash flow or the rapid and
appropriate utilization of investment opportunities to minimize the risks faced by
the company. If the company is able to maintain its financial flexibility, it will be
able to improve the company's performance in order to increase the company's
profitability both for operations, investments and to attract investors to invest in
companies in these three countries.
This study aims to analyze the performance conditions of petroleum and gas
companies in three countries and analyze the influence of financial flexibility on
the performance of petroleum and gas companies in Indonesia, Malaysia, and
Thailand in the period 2011-2018. This study was conducted in April – December
2019. The data used in this study is secondary data from the financial statements of
17 sample companies from Indonesia, Malaysia and Thailand. The data was
analyzed using the regression of panel data.
The results showed that Thailand is the country with the highest investment
average and the highest average company performance ratio (OM). Indonesia is the
country with the highest average in cash flow, size of firm, leverage, sales growth
and KZ Index. While Malaysia is the country with the highest average market to
book. As for the answer to the second goal, it is known that KZ index has a positive
and significant impact on operating margin; size of firm in this study has a positive
and significant impact on operating margin; sales growth has a positive and
significant impact on operating margin; leverage has a negative and and significant
impact on operating margin; and the last OPEC rules has a negative and significant
impact on operating margin.
The implications are suggested to the company that the company needs to
balance their internal and external financing so the financial flexibility can be safe.
Company must to increase company’s growth especially in their asset and sales
with doing an expantion or accuisition but must to consider about what they really
need. Company must to pay an attention on all the rules that made by goverment or
stakeholders
Dampak faktor eksternal dan kebijakan terhadap debt service coverge ratio perusahaan batubara
No full textCoal companies that conduct business need to pay attention to changes due to
the impact of the domestic and international economy. One of the impacts from the
international side is the increasing global awareness to reduce dependence on fossil
fuels, however in its development the use of renewable energy sources does not
show any indication that dependence on fossil fuels will decline in the near future.
China, as a coal importer, experienced a decline in GDP in 2018, the lowest GDP
growth for 28 years. The incident was followed by a decline in coal exports, which
affected the fluctuations in free cash flow of coal companies on the Indonesia Stock
Exchange in 2011-2018. When a company faces an unexpected event, it requires
additional funds that are used to cover the losses of the previous year, invest, and
expand. The use of debt makes it easy to finance all the needs of business activities.
Debt companies are required to pay off debts in the coming period. Failing to meet
obligations to creditors causes the company to not have financial flexibility.
Companies with a debt service coverage ratio value of less than 1.20 do not have
financial flexibility.
The average value of debt service coverage ratio, coal companies listed on
the Indonesia Stock Exchange in 2011-2018 there are companies that have financial
flexibility and do not have financial flexibility. Therefore it is necessary to examine
the condition of the debt service coverage ratio, external and internal factors that
affect the company's performance and its impact on the debt service coverage ratio
of coal companies. The objectives of study are to analyse: (1) the condition of debt
service coverage ratio of coal companies, (2) factors affected the performance of
coal companies, and (3) the impact of external factors and policies on the coal
company debt service coverage ratio.
The study use panel data consist of four coal companies in the Indonesia Stock
Exchange in period 2011-2018, namely PT Adaro Energy Tbk, PT Indika Energy
Tbk, PT Tambang Batubara Bukit Asam Tbk, and PT Bayan Resource Tbk. The
Debt service coverage ratio model of the coal company was developed as a
dynamic recursive equations system consist of 18 equations (7 structural equations
and 11 identity equations) and estimated using 2SLS (Two Stage Least Squares)
method.
The results show that coal companies that have financial flexibility are PT
Indika Energi Tbk and PT Tambang Batubara Bukit Asam Tbk with an average
DSCR value of 1.37 and 3.15, while PT Adaro Energy Tbk and PT Bayan
Resources Tbk do not have financial flexibility with an average DSCR value of 0.94
and 0.49. Export coal volume affected only by last year's export coal volume, while
domestic coal volume affected by last year's domestic coal price and last year's
domestic coal volume. Earning before interest and tax which is the company's
performance in terms of profitability affected only by gross profit, while free cash
flow which is the company's performance in terms of liquidity affected by earnings
before interest and tax, depreciation, and capital expenditure. Principal payment
which is the company's performance in terms of liquidity affected by liabilities and
last year’s principal payments and the debt service coverage ratio is the company's
performance in terms of solvency affected by last year's interest expense and
principal payment ratio.
The impact of external factors and policies on coal company’s debt service
coverage ratio as follows: (1) in the condition of the decline in China's gross
domestic product by 0.1% which the company anticipates by reducing the cost of
production, general and administrative expenses, selling and marketing expenses
and capital expenditures by 40% respectively will have an impact on increasing the
company's financial flexibility of 0.0059% (debt service coverage ratio to 1.6849),
(2) if the domestic market obligation imposed by adding to domestic coal market
volume a total of 4.5 million tons / year at the prevailing market price at 84 USD/
ton will have an impact on increasing the company's financial flexibility of 1.0031%
(debt service coverage ratio to 1.7017), (3) if the domestic market obligation
imposed by adding to domestic coal market volume a total of 4.5 million tons / year
and domestic coal prices set by the government of 70 USD / ton will have an impact
on increasing the company's financial flexibility of 0.3917% (debt service coverage
ratio to 1.6914), and (4) if the domestic market obligation imposed by adding to
domestic coal market volume a total of 4.5 million tons / year and the company's
proposed domestic coal price of 80 USD / ton will have an impact on increasing the
company's financial flexibility of 0.7538% (debt service coverage ratio to 1.6975)
Analisis faktor-faktor yang mempengaruhi sikap dan keputusan wakif dalam berwakaf produktif
No full textWaqf was an Islamic philanthropy which can be an alternative to equalize
welfare and reduce poverty. This instrument had considerable potential in
Indonesia. The potential for waqf land or the potential for waqf for productive waqf
is enormous. However, it was unfortunate that the collection has not been
maximally utilized. Awareness and understanding of waqf in productive waqf was
currently inadequate and we still think that waqf can only be done in the form of
immovable assets.
This study was aimed to analyze internal factors (religiosity, knowledge,
education, income), external factors (regulation, compliance with sharia,
institutional credibility, institutional accountability), waqf attitudes, waqif
decisions in waqf. Apart from that, it also aims to describe the characteristics of
Wakif respondents who come from Dompet Dhuafa Republika. The method used
to process data is Structural Equation Modeling (SEM) -PLS version 3.0. The data
was obtained by distributing questionnaires online to Wakif Dompet Dhuafa
Republika and the company's primary data in the past year.
The results showed that the character of the respondents in this study was
dominated by male respondents with a percentage of 55.45%, with an age range of
20-50 years of 76.6%, having an educational background of S1/S2/S3 of 94.55%,
having a job that dominated by private employees of 78.18%, and the average
income is in the range of IDR 3 million to IDR IDR 6 million by 50.91%.
Characteristics of respondents who have great potential for productive endowments
are respondents who are male, graduate from undergraduate education (S1), work
as private employees, and have income levels ranging from Rp. 3 million to Rp. 6
million.
This study also shows that income has a positive and significant effect on
waqf attitudes for waqf, and the credibility of institutions also has a positive and
significant effect on waqif decisions for productive waqf. Thus, it can be concluded
that the increase in the collection of funds for productive waqf is significantly
influenced by the income and credibility of the institution
Pengembangan bisnis kontraktor infrastruktur base transceiver station (BTS) PT XYZ
No full textThe growth of BTS, which is the main infrastructure in telecommunications
operations, is urgently needed for services and improving the quality of
telecommunications networks, especially during the pandemic. The problems that
arise are when there are obstacles to the company's cash flow and there is a lack of
development spatial planning which is inversely proportional to the demand that
continues to exist. Therefore, the goal to be achieved in formulating the company's
strategic plan is to develop its business, information is needed about what business
model is currently adopted by the company, what factors affect the company's
current position in the market that will bring up alternatives. for the company.
company strategy, and what alternative strategies are the priority strategies and in
accordance with the conditions of PT. XYZ will further improve its business model
so that the company can develop its business operations accordingly.
By conducting interviews with 8 respondents and assisted by a questionnaire,
the analytical methods used are Business Model Canvas (BMC), Strength Weakness
Opportunity Threat (SWOT) and Quantitative Strategic Planning Matrix (QSPM).
the company's business model can still maintain its business operations but there are
some small flaws that need to be corrected to maximize the existing elements in
order to increase the profits of the company.
The results of the study resulted in the company's business model, and there
were also 10 internal factors and 10 external factors which according to respondents
had the most influence on the company. From the SWOT analysis the company
produces seven alternative strategies. Among them are developing subcontract
strategies and conducting training and human resource development on a regular
basis. In the QSPM analysis, the main priority strategies according to the results of
the matrix are training and human resource development. There are several
improvements in the canvas business model elements, especially in cost structures,
revenue streams, as well as key activities
Pangaruh corporate governance terhadap harga saham (studi kasus pada perusahaan tercatat indeks KOMPAS100 tahun 2014-2018
Full text linkGood corporate governance practice plays a very important role to direct and manage a company. One of the causes of the financial crises that Indonesia experienced in 1998 and 2008 was the weak corporate governance practices. The development of governance practices in Indonesia is still lagging behind other ASEAN countries. Based on the results of the latest assessment of the ASEAN Corporate Governance Scorecard (ACGS), Indonesia is in 4th place out of 6 ACGS participating countries. Previous research statef that good corporate governance affects the stock price of a company. Strengthening corporate governance in companies will reduce agency problems and create transparent, accountable, responsible, independent and fair company management. It will certainly attract investors to invest their funds, thus, it will affect the company's stock price. Share prices will fluctuate in line with the demand for these shares.
This research aimed to analyze the level of compliance of companies with the KOMPAS100 Index in implementing and disclosing Good Corporate Governance practices in 2014-2018 and analyzing the effect of Good Corporate Governance on Stock Prices. The number of research samples were 56 companies selected based on purposive sampling technique with 3 criteria. The type of data used was secondary data from company annual reports, websites and official information of regulators or companies. The data processing technique used panel data analysis with the help of STATA 16 software.
The research showed that the number of Independent Commissioners, return on assets, the ratio of price to income and price to book value had a significant effect on stock prices in a positive direction. The variables of the number of Board of Commissioners meetings, the number of Directors, the number of Board of Directors meetings, education/training of company secretaries and earnings per share had a positive but insignificant effect. The variables of the number of Independent Commissioners and the number of Board of Directors meetings had a negative but insignificant effect on share prices. The simultaneous test results showed a significant positive effect of nine independent variables on stock prices. The test results for the determinant coefficient showed that the adjusted R-square was 0.9609 or 94.81%
Kelayakan bisnis peningkatan produksi lalat black soldier fly pada PT Biomagg Indonesia
No full textEconomic growth accompanied by population growth and changes in
people's living standards has led to environmental impacts such as the amount of
landfill including food waste. Indonesia is the country in Southeast Asia that
produces the highest amount of city waste which is 64 million tons a year. Total
of 66.39% of all waste produced in Indonesia is disposed of and transported to
landfills where most management still uses an open dumping system.
Indonesia is the second largest food waste producing country in the world
and produces 300 kg of food waste a person a year. Food waste is a food that
discarded before and after expired. The largest sectors of producing food waste
are households (47%), restaurants (37%), institutional sector hospitals, schools,
and hotels (11%). Food waste can be re-processed into fertilizer and feed.
The business to take advantage of increasing food waste has been
developing. One of business that developing is the business of black soldier fly
(BSF). The Business of black soldier fly is developing because maggot has the
function as a processor of food waste be fertilizer. Maggot have high potential
economic values as the source of protein alternative of livestock feed and fish
flour. BSF has another potential to be used as medicine, mixture in formula milk,
maggot oil and cosmetics.
The business development of BSF insect have problems especially in
maggot production. The problems are organic waste supply as maggot feed,
unstable of weather make the reproduction process of BSF not optimum and the
limitations of technological processing of maggot products has affecting the
continuity of maggot production. The purpose of this study is analyze the
feasibility of best alternatives business strategy to increasing production of black
soldier fly.
This research was conducted at PT Biomagg Indonesia which has three
alternative scenarios of increasing production (1) finding suppliers that can
provide organic waste stocks continously (2) making BSF cultivation cage close
to organic waste sources to reduce transportation costs and (3) using production
technology to fixed temperature problems. This research was conducted in
December 2019-February 2020. The type of data used is primary data of financial
and non-financial aspects. Data collected by quantitative method through
interviews with Mr. Aminudi as CEO of Biomagg Indonesia Ltd and Prof.Dewi
Astuti as an expert of BSF flies. The business feasibility analysis in this study
includes aspects of financial visibility (NPV, IRR, profitability index and payback
period) and non-financial aspects (legal, technic and operating aspects,
management, socioeconomic and nature
The analysis results show that the scenario 3 are feasible in financial and
non-financial aspect. The results of switching value analysis show that scenario 3
has the best value followed by scenario 2 and scenario 1. Scenario 3 shows that
using an exhaust fan and heater to overcome the temperature in the cage. Scenario
3 has Net Present Value, Internal rate of return, profitability index, and payback
period positive if there is a decrease in sales.
The purpose of the research that to find the best business feasibility for
increasing production from the three scenarios, then scenario 3 is the best choice.
Scenario 3 makes production increase 30-40%. Scenario 3 has the best financial
feasibility and switching value
Model manajemen kinerja sustainable safe production di Deep Mill Level Zone PT Freeport Indonesia
No full textPT Freeport Indonesia (PTFI) has now shifted its production operations to
underground mining. It has operated underground mining in four mining areas,
namely the DOZ (Deep Ore Zone), Big Gossan, DMLZ (Deep Mill Level Zone),
and GBC (Deep Mill Level Zone) mining areas. Grasberg Block Cave). One of the
mine expansions that is expected to accelerate PTFI's production rate during this
transition/transfer period is the DMLZ mine. The block caving mining method used
at the DMLZ mine can produce higher productivity levels with lower operating
costs but requires large capital investment costs and continuous mine maintenance.
Success in the production process at the underground mine is also
determined by the smooth operation of machinery and equipment as part of the
existing technology to support the entire production process at the DMLZ mine.
Maintenance activities need to be carried out to keep machines and or production
equipment to work in optimal conditions in underground mines and to extend their
economic life. Negligence and ineffectiveness in carrying out maintenance on
production machines and equipment can cause more significant losses; this is
because they can cause incidental damage to machines or equipment and can even
lead to the cessation of the production process. For this reason, strategies and
methods are needed that can assist in deciding and determining what information is
important at each different level/hierarchy, knowing the needs at each level and for
the company as a whole, making it possible to decide on a maintenance strategy
and analyze system, resource, and environmental requirements, and organizations
needed to decide which strategy to implement.
Technological advances are also utilized to ensure safe, secure, and
productive underground mining operations. Optimization of technology utilization
has been carried out by implementing and using data science, machine learning, and
an integrated cross-functional agile team to identify opportunities and drive overall
performance improvements. Sustainable safe production performance management
is committed to being open through a participatory process for continuous
evaluation and improvement, which is focused on the company's long-term
economic performance. Therefore, not only economic and cost variables are
considered, but the achievement of productivity (productivity) and a safe and secure
mining process is also a consideration.
The sustainable safe production performance management model in this study
was developed using a balanced scorecard model approach combined with an
analytical network process which is expected to determine priority solutions and
strategies based on predetermined criteria and indicators. In several studies on
performance management, the balanced scorecard (BSC) and analytical network
process (ANP) methods are widely used to develop decision-making models,
develop strategies, and create models for performance measurement and evaluation.
In this study, the authors use a combination of BSC and ANP to develop a
sustainable safe production performance management model and to develop an
effective and efficient priority strategy to increase productivity at the DMLZ mine.
The Sustainable Safe Production performance management model considers
six perspectives, namely financial, customer, production, safety, internal business
processes, and learning and growth perspectives as benchmarks for measuring
performance. The discussion on determining the various key success factors in each
perspective is the subject of this research discussion. In closing, at the end of this
research, it will also discuss the priority determination of various alternative
strategies that can be carried out to achieve three goals in sustainable safe
production management, namely achieving production targets, safe and secure
mining processes, and achieving operational cost effectiveness.
The purpose of this study is to identify the factors and criteria that determine
the achievement of production at the DMLZ underground mine, analyze the
appropriate performance management model to be applied to the maintenance
system at the DMLZ mine, and determine the priority of various alternative
strategies to increase productivity at the DMLZ mine
Analisis pengembangan distribusi benih clause di PT Tri Berkat Agro
No full textAgriculture is one of aspect that very important to be developed in every
country. The diversity of commodities can be seen from the number of varieties that
have been launched on agricultural market. During period 1984 to 2014, The
Ministry of Agriculture launced 2.221 horticultural seed varieties to the market,
there are 1985 varieties were crops of vegetable and fruit. Several companies that
market seeds throughout Indonesia are PT Bisi Internasional, PT Bangun Pondok
Mamkmur, PT Benih Prima, PT East West Seed Indonesia, PT Sang Hyang Sri, PT
Clause Indonesia and many more who produce and distribute their seeds in
Indonesia. PT Clause Indonesia as a seed producer does not sell their products
directly to the customer, but oppoints PT Tri Berkat Agro to sell Clause Seeds in
Indonesia. The distribution of Clause seeds in Indonesia covesr West Jawa, Central
Jawa, East Jawa, North Sumatra, and West Sumatra areas.
PT Tri Berkat Agro as the only company that sell seeds in all areaswantt to
be maximized thire income, including how the Clause seed Distribution
performance, explaining what indicators are the succes of Clause seed distribution
in Indonesia and how to develop an effective and efficient of Clause seed
distribution strategy. The analysis begins by conducting a portfolio in each region
using several indicators such as the number of seeds, the number of shop partners,
the number of field representative and the sales value achieved. After the regional
portfolio is determined, an analysis of internal and external factors is carried out to
decide which distribution development strategy will be determined for the
company.
Based on the data generated, in general each region shows a good
performance analysis of several factors on which to base the assessment. In
addition, the management also finally conducted a SWOT analysis to determine the
best strategy from the previous regional portfolio analysis data. The results of the
distribution development obtained are that the company needs to pay attention to
several aspects such as increasing the number of seed varieties, increasing the
number of shops and providing promos for both shops and farmers as well as
developing human resources where field officers who have knowledge about
agriculture and build good communication with shops in their respective region