Northern University of Malaysia

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    Adaptation of Hotel Facility to The Needs of People with Disabilities in Malaysia (S/O 14713)

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    Accessible tourism is a sector in tourism that is emerging and increasingly progressing globally. The focus given in this sector provide bigger prospect for every individual to travel in any conditions of health or disabilities. There are various factors that influence the success rate of accessibility tourism and one of them is continuous review of the accessible facility and integrated planning of the process among stakeholders. Currently, there is lack of research which focuses on understanding the needs of stakeholder from people of various types of disabilities in tourism field. Therefore, the objective of this research is to identify the level of accessibility tourism in Malaysia based on the perspectives of people with disability by including various types of disabilities. In this research, an online survey was conducted to explore the perceptions of people with disability towards accessibility and measure how far Malaysia had done to reach the standard level of accessibility tourism that are needed based on hotels experiences and challenges. Using nonlinear distribution analysis, this research suggested that challenges faced by people with disability vary significantly by type of disabilities and assistive devices. The results of this research suggest specific facilities need to be designed in a hotel to suits the diverse needs of people with disability. This research also identified the level of awareness of public and staff towards people with disability which was still low and needed to be improved. The findings also suggest that Malaysia has not reach the accessible tourism destination as implemented by the government. To reach the level of standard accessibility that are required in hotels, tourism planners need to cooperate together with main stakeholders that can cater socially, environmentally and financially in order to provide inclusive tourism for tourist of various needs and backgrounds in this countr

    Business Distribution Model: Change or Not to Change?

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    This teaching case revolves around a essential decision challenged by ABC Industry, a notable industry in the frozen food distribution sector. Amidst the ever-evolving market dynamics and shifting consumer preferences, the case provides into the considerations of the company regarding whether to reforme its existing distribution model or uphold the current process. As students engage themselves in the case, they analyze the intricate interplay of challenges and opportunities covering market trends, operational capabilities, competitive positioning, and financial implications. Their task involves evaluating the viability of a distribution model transformation. The case offers an array of perspectives from key stakeholders, senior management, marketing, operations, and finance. Students navigate through these diverse viewpoints to form a holistic comprehension of the decision-making landscape. By dissecting the company's ultimate choice, students gather insights into strategic decision-making, risk assessment, and alignment with long-term growth objectives. The case highlights the significance of adapting to emerging consumer behaviors while perceptively managing possible disruptions linked to a distribution model change. This illustration empowers students to significantly enhance their practical skills, furnishing them with a profound understanding to tackle distribution challenges and capitalize on opportunities in the ever-changing ABC industry

    A Case Study of Work-Life Balance among Female Investigator

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    Life as a female investigator is undoubtedly challenging. The need to balance between work and family affairs is one of the challenges for a female investigator, especially with irregular working hours. The challenges faced by female investigators today are focused not only on reducing the crime index or maintaining border security but they also need to constantly develop professionalism in dealing with professional challenges and personal challenges. This study aimed to examine the phenomenon of worklife balance among female investigators in a law enforcement agency, including the problem faced, factors influencing them, and finding ways for improving the circumstances. This study was conducted at a law enforcement department, in Malaysia. A purposive sampling technique is used to select the informants of this study with the criteria of married female investigators from the Criminal Investigation Department (CID). They have a minimum of two years of service in the current department and are willing to share their experience voluntarily. Seven officers were selected and interviewed using semistructured interviews to gather rich data to answer all research questions built. Data were analyzed using content analysis. This study found that female investigation officers face difficulties balancing their work and personal life. Among the significant problems that they are facing is managing the conflict between personal/family and organizational commitment. This situation influences the occurrence of work-life conflict that requires personal skills improvement, management consideration, and family support to improve physical and emotional well-being

    Utilization of Technology in Financial Management has Positive Impact on the Results of Sales of MSMEs in South Bangka

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    The objective of this study is to assess the utilization of technology among micro, small, and medium enterprises (MSMEs) located in South Bangka. Technological advancements have positively influenced the financial management of MSMEs in Indonesia, making it easier and more efficient. Several benefits arise from the integration of technology into MSME financial management. The qualitative method is employed to conduct this study. The data collected and analyzed in this research are derived from a sample of 30 MSME participants in South Bangka. The findings reveal that a majority of MSMEs have incorporated technology in their operations, primarily for sales transactions, while other aspects such as human resources, accounts payable, inventories, production costs, and miscellaneous expenses continue to be managed manually. Among the financial technologies widely adopted by MSMEs in South Bangka, QRIS stands out as the prevailing option. QRIS is easily accessible to the local population of South Bangka, especially those who possess bank accounts. Its introduction has significantly contributed to enhanced sales for MSMEs in South Bangka, reflecting the shifting trend from cash to digital payments within the local community. That technology plays a crucial role in the financial management of MSMEs in Indonesia. Incorporating technology can significantly enhance the efficiency, transparency, and profitability of MSME enterprises. Consequently, it is imperative for MSME entrepreneurs in Indonesia to leverage technology in order to bolster their financial management processes. The study authors compiled a list of 20 indicators to test their hypotheses. Several pilot studies were conducted with MSME participants to refine the selection of variables. The survey utilized a Likert scale ranging from "strongly disagree" to "strongly agree," with each point indicating a different level of agreement. Therefore, it can be concluded that the variables, Technology Utilization and Financial Management, have a joint impact on Sales Results

    The Dilemma of Unsystematic Remedial Education Data Management

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    The three educational officers of Unit Pemulihan Khas in Pejabat Pendidikan Daerah Cameron Highlands (PPDCH) realized their unsystematic remedial data management. At the time when this case is written (September 2020) the process of gathering remedial data is still done using the MS Excel template, which may subject to some errors. In addition, the procedure makes the officers difficult to manage the data, especially to produce customized reports. Hence, they believe that there is an urgent need to develop a computerized system that can handle all the processes of remedial data management, starting from data collection until report preparation. Therefore, this case study has investigated the issue in detail and proposed an online Remedial Data Management System. In January 2021, a prototype of the has been developed. However, this prototype was subjected to several drawbacks, especially in terms of system design. Therefore, this case is suitable to be used in the subject of System Analysis and Design

    Recursive Prediction Model: A Preliminary Application to Lassa Fever Outbreak in Nigeria

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    Lassa fever (LF) is endemic in West Africa and Nigeria in particular. Since 1969 when the disease was discovered, a seasonal outbreak is often reported in Nigeria. Many researchers have reported inconsistent or varying numbers of suspected, confirmed and death cases since 2012 to date. To enhance this reportage, and due to the high mortality rate associated with LF, it is pertinent to design a suitable and robust model that could predict or estimate the number of LF cases based on the onset data. To achieve these, we proposed a recursive prediction (RP) model that could do predictions with the onset data. The Pearson correlation coefficient (R), and R2 are applied to determine the performance analysis of the model. The RP model predicted 96.7% confirmed cases and 89.6% death cases for the first three months of 2022 based on the onset data. The model was also applied to predict COVID-19 death cases during the six weeks of the outbreak in India. The result showed a comparable prediction with the regression output for the COVID-19 death cases. This study demonstrated that the proposed model could be applied to perform prediction for any disease of unknown etiology during the onset of the disease outbreak without any treatment similar to the COVID-19 outbreak. The performance analysis of the RP showed that the model is useful to predict the increasing trend of an outbreak of a disease with unknown etiology without prior treatment experience and vaccine

    Another Blow or A Resurrection?

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    This case study relates the leadership and organizational challenges faced by Amanda Ethan, the former CEO of Green Space Marketing (GSM) and current CEO of Allied Event Ranking (AER), event marketing companies specializing in agrobusiness in Thailand. It captures her experience and thoughts on business innovation, bullying tactics and resilience. Leadership challenges in building and managing an event management company are narrated through the reflections of the CEO on various key turning points of her career. The case ends with the decision to be made by Amanda on whether to accept defeat or to rise again to the challenge and rebuild her business

    Whistleblowers, Media and the Law: Challenges in Combating Corruption

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    The Rasuah Busters Campaign is a society-led initiative to combat corruption. The campaign is primarily headed by a team of private media experts from Karangkraf and their sub-divisions such as Sinar Harian to play a pivotal media role in raising public awareness on issues of corruption in the country. Part of their effort in raising and reporting on issues of corruption includes the enhancement to the protection of whistleblowers in Malaysia. This paper seeks to analyse the relevant laws governing whistleblowers and investigative journalism in preventing and combating corruption in particular the Whistleblower Protection Act (2010). It also investigates the challenges faced by whistleblowers in speaking out on corruption cases and other misconduct from the perspective of Karangkraf, particularly the Rasuah Busters team and Sinar Harian. This socio-legal study combines doctrinal legal and qualitative methodology in analysing the legal text and contexts based on primary and secondary data. The study utilizes in-depth interviews with, among others the Rasuah Busters team. Findings indicate there is a need to revise the current legislation with regard to the conception and protection of whistleblowers. Additionally, a cultural revamp is needed among the public on corruption cases. Finally, effective news media reporting is only feasible through independent and free media on which the public can rely upon

    Blockchain Intellectual Property (BCIP)

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    Intellectual Property (IP) management is a crucial aspect of modern businesses and innovation, fostering global efforts to protect inventors, thinkers, artists, and entrepreneurs. The Government understands that blockchain technology has the ability to address issues with current intellectual property systems, and they are working to make better use of the technology to increase the effectiveness, transparency, and security of IP management. This project has sparked the government's interest in using blockchain technology for the administration, defense, and enforcement of intellectual property rights under its purview. As a potential support tool for the World Intellectual Property Organization (WIPO) and other IP governing bodies, this research carries significant importance in the ongoing pursuit of global IP protection and management. Blockchain intellectual property refers to the initiatives done by governments to use blockchain technology for the administration, defense, and enforcement of intellectual property rights under their control. Governments understand that blockchain technology has the ability to address issues with current intellectual property systems, and they are working to make better use of the technology to increase the effectiveness, transparency, and security of IP management. The system ensures the safety of any individual in different fields: music, content creation, Writing, or any online-related work. This research aims to explore Blockchain Intellectual Property, including what it is, how it may be used to safeguard virtual assets, and its potential advantages for fostering growth and innovation in the new economy. It will also bring to light the limitations and challenges of implementing this new idea in the field of Intellectual Property. This research will also explore the services and policies in WIPO and how UAE supports Blockchain. Furthermore, look at the real-world examples of Blockchain Intellectual Property, Insights on Blockchain and IP from the WIPO white paper will also be covered

    Modernizing of Plant Records Management: A Case Study of UUM’S Herbs Garden

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    Innovation supported in the application of information and communication technology (ICT) triggered the start of the digital economy and opened many opportunities and organizational efficiencies. Likewise, in the management of trees or plants, the need to manage information, data and records in a systematic, efficient and effective manner needs to be emphasized. The plant's manual record-keeping system is not relevant anymore in this new digital era and requires a more proficient solution. Therefore, this study focuses on developing a Herb Garden Management System (HGMS) to improve the efficiency of herb garden management at Universiti Utara Malaysia (UUM). Information systems that were previously used manually will be converted into digital form to facilitate data storage and avoid duplication of information. The respondent is the workers from the Agricultural, Landscape, Forestry Units, Department of Development and Maintenance (JPP), UUM. They are the responsible unit that maintains and care for UUM’s landscape and environment, including the herb garden. This study was conducted through observation and face-to-face interview. By implementing a centralized database significantly enhances data accessibility and control. In conclusion, this study emphasizes the importance of good plant management in forming a sustainable landscape to conserve natural resources, especially in university green areas

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