Collection HAL Kedge Business School
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Selection Bias in ESG Controversies as a Risk for Sustainable Investors
No full textInternational audienceEnvironmental, Social and Governance (ESG) controversies data, based on the screening of independent mediaoutlets by ESG data providers, has developed into an important dimension of ESG evaluations. Extant researchhas treated ESG controversies as a black box, applying the dataset without scrutinizing how it is constructed. Ourresearch addresses this knowledge gap, utilizing a two-pronged analytical approach to the ESG controversies dataof Vigeo-Eiris. We examine general trends and patterns in the sampling of 20,144 media sources over a 20-yearperiod (2000–2019). This quantitative study is complemented by a qualitative, case-based analysis of the Kazakhoperations of a multinational steel manufacturing company to further explore and contextualize the ESG controversiescoverage of three leading ESG information providers (Vigeo-Eiris, RepRisk and Sustainalytics). Wediscover significant selection bias in the media sources that underlie the ESG controversies data, which presents ahitherto undetected risk for investors. Of note, the odds of being covered as part of a controversy are five timeshigher for companies headquartered in English-language countries than for companies in other language regions.Our study contributes by opening the black box of ESG controversies, scrutinizing their underlying samplingmethodologies and highlighting the trade-off between completeness and cost of available ESG information
Stakeholders’ participation at the IMO marine environmental protection committee
No full textInternational audienceThis paper analyses the determinants of participation of stakeholders in Marine Environmental ProtectionCommittee (MEPC) of the International Maritime Organization using information on 2669 proposals to 28 MEPCmeetings (2002–2019). Our statistical analysis stresses that proposals were submitted by 117 different MembersStates and by 75 Intergovernmental and Non-Governmental Organizations. Proposals from Member States are byrich countries, with a vested interest in international trade and with a high political accountability. Countriesthat are both vulnerable to climate change and have less adaptive capacity to cope with climate change impactsare less active, unless they are large ownership countries. Out of the 15 Intergovernmental and 60 NonGovernmental Organizations that submitted proposals at Marine Environmental Protection Committee, shipowners’ interests (40%) and shipping-related associations (27%) represent the majority of all Intergovernmentaland Non-Governmental Organization submissions. Finally, when Member States cooperate with NonGovernmental Organizations (4% of all proposals), they tend to collaborate with shipowners’ interest associations. Our findings confirm the large participation of a handful of countries in the first stage of the decisionmaking process at International Maritime Organization, while highlighting the lack of diversity in the profileof participants. International Maritime Organization should encourage a wider participation of vulnerablecountries with less adaptive capacity to cope with climate change impacts and Non-Governmental Organizationsto counterbalance the strong participation of large shipping nations and industry representatives
Designing the service delivery system for prevention-oriented goals: insights from two case studies
No full textInternational audienceThis research explores how to design service delivery systems to facilitate a customer experience that enables the realisation of prevention-oriented goal
Can a wine be feminine? Gendered wine descriptors and quality, price, and aging potential
No full textInternational audienceBy analyzing more than 1,400 expert tasting notes, we assess the so-called gender profile of Bordeaux wines. We identify 329 gender-related wine descriptors, with a good balance between masculine and feminine descriptors. Some wines and vintages are described as more feminine than others, but no clear trend over time emerges. Our regression analysis further reveals that more feminine wines receive similar ratings and sell at similar prices as their more masculine counterparts, but they are perceived as having a much more limited aging potential
Ecoles de gestion (de commerce ou de management), qui doivent-elles former pour un humanisme rénové ?
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You scratch my back, I’ll scratch yours: Unethical pro-organizational behavior and deviance in response to different psychological contract states
No full textInternational audienceIn this multi-study paper, we integrate Social Exchange Theory and the discretionary workplace behavior literature. Specifically, we posit that by breaching their psychological contract (PC) obligations, organizations may trigger negative reciprocity, which in turn may increase deviant behavior. Moreover, we posit that by fulfilling their legitimately PC obligations, organizations may trigger positive reciprocity, which in turn may increase unethical pro-organizational behavior. Across two studies (3-wave field study with traditional breach measure and 2-wave field study with expanded breach measure and polynomial regression), we found repeated evidence for our hypotheses. Specifically, we found that PC breach (Study 1) and PC under-fulfillment (Study 2) are positively related to the enactment of organizational deviance via negative reciprocity. Furthermore, we found that PC fulfillment (Study 1) and high absolute levels of PC fulfillment (Study 2) are positively related to unethical pro-organizational behavior via positive reciprocity. Implications for theory and practice are discussed
Consumer Perceptions of Online Shopping and Willingness to Use Pick-Up Points: A Case Study of Morocco
No full textInternational audienceThe use of pick-up points by consumers is one of the most developed areas of research in the literature on last-mile logistics over the last decade. In this regard, several researchers have at- tempted to expose the factors that influence consumers’ online shopping behavior and their willingness to use pick-up points. However, no study has addressed this issue in African countries. The aim of this research is to examine the online shopping behavior of Moroccan consumers, focusing on their opinions about using pick-up points to receive/return goods purchased online. This re- search adopted a qualitative approach through focus group sessions with Moroccan consumers. The results indicate that temporal and spatial flexibility, competitive prices, and the quality of the re- tailer’s website are the main factors encouraging consumers to buy online. On the other hand, product risk, delivery risk, privacy, and security were identified as the factors that prevent consumers from buying online. In contrast, the location, density, security, and opening hours of pick-up points were considered to be the factors that influence the Moroccan consumer’s choice to use this delivery option when buying online. These findings are important both for parcel delivery companies that want to establish pick-up point networks in Casablanca and for public authorities and local communities that want to formulate policies and implement strategies leading to more sustainable ur- ban environments
Sustainable Supply Chain Management: Sustainable Decision Support
No full textInternational audienceSupply chains are now more essential than ever to the functioning of our society; however their environmental and societal impacts are often subject to well-founded criticism. Transforming a supply chain to make it more sustainable and responsible often requires a considerable amount of time and resources. The aim of this book is to present a number of simple best practices that can reduce these negative impacts and make supply chains more virtuous. Sustainable Supply Chain Management is a handbook for supply chain transformation. It explores the different facets of the supply chain, from product design or procurement to logistics operations management and performance. It offers a guide to actions for sustainable supply chain transformation, providing elements of the legal framework for possible actions and tools for measuring the performance that can be achieved
Assessing and improving service co-creation: the customer-centric matrix
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The practical guide to communities. Éditions d’Innovation: A new lease on life for organizations
No full textInternational audienceOur book is the result of an innovative methodology based on a rich, fruitful and complementary co-production between practitioners and researchers. We have experienced an extraordinary human adventure that reflects the values of the members of our community around pleasure, sharing, practice and respect.Our common production proposes understanding, action, case study and testimonial pages that can be read independently of each other.This flexibility will allow future readers to deepen or discover the major fundamentals of the community model and its life cycle in organizations.This book is intended for practitioners, students and researchers who are interested in developing new organizational forms to develop collaboration, knowledge creation, creativity and innovation.</div