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Harnessing Internal Communities: the role of intermediary structures
No full textInternational audienceRelying on two case studies, this paper investigates how new knowledge produced by internal communities is integrated in the hosting firms’ activities and procedures. Its main contribution highlights the key role played by boundary structures lying at the interface between communities and the managerial strata of the organization. These structures are instrumental in the boundary work underpinning integration: aligning the communities’ outputs with the firms’ strategy and negotiating their acceptance by top managers. Their role goes beyond a mere diffusion process and includes combining and adapting the managerial and communitarian logics while preserving the autonomy and internal functioning of communities. Due to their collective character, this integration mechanism differs from the sponsor-leader dyad found in the literature on communities.Sur la base de deux études de cas approfondies, cet article étudie comment les nouvelles connaissances produites par les communautés internes s’intègrent dans les activités et les procédures de leurs entreprises. Sa principale contribution souligne le rôle clé joué par les structures frontières situées à l'interface entre les communautés et les strates managériales de l'organisation. Ces structures articulent le travail de frontière nécessaire à l'intégration des travaux communautaires : alignement à la stratégie, négociation de leur validation par la direction. Leur rôle va au-delà d'un simple processus de diffusion : il consiste à combiner et à adapter logiques managériales et logiques communautaires tout en préservant l'autonomie et le fonctionnement interne des communautés. Le caractère collectif de ce mécanisme d'intégration le distingue de la dyade sponsor-leader que l'on retrouve dans la littérature sur les communautés
Firms' responses to environmental misconduct accusations under the condition of contested practice complexity: Evidence from the palm oil production industry
No full textInternational audiencePublic accusations of misconduct by environmental organizations exert reputational pressure on firms. The targeted firms are thus faced with the decision of responding accommodatively or defensively. Situational crisis communication theory (SCCT) holds that such accusations require an accommodative response to reduce the reputational threat. However, defensive response behavior is frequently observed, and insights from the sociocognitive perspective explain that corporate conceptualizations of the contested practice (and hence threat) shape targets' responses. We integrate and extend prior research by (1) explicating the need for attention to the condition of contested practice complexity and (2) theoretically developing and empirically testing (using a sample of palm oil producers accused of illegal deforestation by Greenpeace) the impact of targeted firms' engagement in environmental alliances and past environmental misconduct experience, two key manifestation variables of practice meaningfulness. Overall, in line with calls for a more comprehensive understanding, we provide new insights into the question of when and why targeted firms respond accommodatively or defensively to environmental organizations' demands that they change their practices
Le guide pratique des communautés.: Un nouveau souffle pour les organisations
No full textInternational audienceLe guide pratique des communautés est un ouvrage réalisé par une communauté de praticiens et chercheurs qui partage une passion commune, le développement du modèle des communautés dans les organisations pour innover, gérer autrement, développer les affaires et créer de la valeur.30 articles conceptuels et 43 témoignages et retours d’expérience.Avec la participation de 71 contributeurs chercheurs et praticiens
Entrepreneurial commitment in collective social ventures: Navigating between the end of the world and the end of the month
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Business Model Canvas et pérennité des PME en environnement hostile : Une méta-analyse en contexte congolais
No full textInternational audienceThe purpose of this paper is to explore the impact of hostile environment on SME’s sustainability via the Business Model Canvas (the model). In terms of the size and especially their limited resources, it is difficult to sustain their business if they don’t use resilient business model to cope with the hostility of business environment. The goal of the paper is to validate the model to highlight the importance of the Business Model as a tool for resilient SME to environmental constraints and to identify some business models that would be suitable for such SMEs operating in hostile environments. We applied this research to Democratic Republic of Congo (DRC) SME and defined business models to avoid by Congolese SME in hostile environments.Le présent article interroge la littérature sur les liens qui peuvent exister entre l’environnement hostile, le Business Model Canvas et la pérennité d’une PME. En effet, au regard de sa taille et surtout de ses capacités limitées en ressources, il est difficile pour une PME de pérenniser ses affaires, si elle ne met pas en place un modèle d’affaires de résilience pour faire face à l’hostilité de son environnement d’affaires. L’intérêt de cette étude est de tenter d’établir des liens entre ces trois concepts, de ressortir l’importance du Business Model comme outil de résilience des PME face aux contraintes environnementales et d’identifier quelques modèles d’affaires qui conviendraient aux dites PME opérant en environnement hostile. L’étude s’inspire du contexte de la République Démocratique du Congo (RDC), pays du Sud dont les riches potentialités d’affaires contrastent avec la triste réalité de ses PME opérant dans un environnement quasi structurellement hostile
The complex relationship between creativity and consumer ethics depending on endemic corruption in emerging and developed countries
No full textInternational audienceCreativity and ethics are two topics that are extremely important to business managers and researchers. However, only limited research has examined their relationship and has shown contradictory results: the effect of creativity on unethical behavior proves to be sometimes positive, sometimes negative. In this vein, building on social cognitive theory, we examine whether this relationship depends on a macroeconomic factor – endemic corruption – as a boundary condition. We further consider the mechanism through which creativity can lead to unethical behavior and focus on the role of subjective well‐being. We collect data from 1463 individuals in two high‐corruption and emerging countries, Brazil and China, and two low‐corruption and developed countries, France and the United States. Based on a multi‐level (or hierarchical) analysis, our results show that, in high‐corruption countries, creativity is negatively related to unethical behaviors. Conversely, in low‐corruption countries, the relationship is positive and mediated by subjective well‐being
New marketing theories and practices emerging from innovations in the cultural and tourism sectors
No full textInternational audienc
Expectativas de los peregrinos y estrategia de los actores públicos: el caso del Camino de Santiago
No full textInternational audienceThe motivations for walking the Camino have changed, but this element is not taken into account by public actors. Our research shows a gap between the expectations of the pilgrims and the public strategies. This gap is due to the fact that there is no formal tool to measure these expectations, which undermines the satisfaction of the experience and weakens the destination itself. To fill this gap, this article based on an empirical study (n= 399) proposes a five dimensional scale, validated in three languages. The implications of this work for public management are presented and discussed
For whom and why organizational dehumanization is linked to deviant behaviours
No full textInternational audienc
Board Gender Diversity and the Cost of Equity: What difference does gender quota legislation make?
No full textInternational audienceThis study examines the relationship between women directors and the cost of equity (COE). Investigating the French firm’s sample, we find a significant negative effect of women directors on the cost of equity. Our results also document that the effect of women directors on reducing the cost of equity is significant for firms that have a critical mass of at least four women directors. Using the difference-in-difference (DID) and propensity score matching (PSM) approach, we find that the relationship between female directors and lower equity costs is significant for the period following the Copé–Zimmermann gender quota law. The results show that women directors’ presence on corporate boards is also supported by economic reasons. The study provides implications in relation to the Copé–Zimmermann law in France