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Navigating global challenges
No full textInternational audienceIn this chapter sustainability considerations are introduced. Sustainability creates dilemmas and opportunities for all organisations. With responsibility for maintaining communications with all of an organisation's stakeholders, it is critical that marketers have a strong understanding of sustainability and are aware of the dilemmas and stakeholder resistance that this global imperative can have upon their work.Using PLANET framework offers marketers a pathway to address the double edged challenge that sustainability related communications can bring. Identifying and working with stakeholders collaboratively to make positive change benefits the triple bottom line and the world at large. Mentions of the stakeholder value persona spring in this chapter are expanded upon in subsequent chapters to provide the full toolkit to engage successfully with stakeholders of all types in positive and mutually beneficial ways. Being stakeholder aware and actively engaging with stakeholders future proofs not only marketing but the entire business model of any type of organisation.In this chapter sustainability considerations are introduced. Sustainability creates dilemmas and opportunities for all organisations. With responsibility for maintaining communications with all of an organisation's stakeholders, it is critical that marketers have a strong understanding of sustainability and are aware of the dilemmas and stakeholder resistance that this global imperative can have upon their work.Using PLANET framework offers marketers a pathway to address the double edged challenge that sustainability related communications can bring. Identifying and working with stakeholders collaboratively to make positive change benefits the triple bottom line and the world at large. Mentions of the stakeholder value persona spring in this chapter are expanded upon in subsequent chapters to provide the full toolkit to engage successfully with stakeholders of all types in positive and mutually beneficial ways. Being stakeholder aware and actively engaging with stakeholders future proofs not only marketing but the entire business model of any type of organisation
Changes in the organizational field of Libraries in 2030
No full textInternational audienceThe Knowledge Economy is sustained by a large and varied range of type of libraries (public-state or university library, private library…) whose missions and models of delivering services are increasingly challenging due to change in readings habits since many years, and more recently by the Covid-19 crisis. In such context, we look at this sector as an organizational field whose future we question in the light of social (in the habits of access and use of knowledge), technological and relational changes, and raising the following question: “how is the organizational field of libraries reconfiguring internationally and externally in 2030? ". We conduct a prospective study to look ahead to the expected evolution of libraries and the role they could continue to play to support education, culture, and economy (in 2030). We use the Delphi method in three steps (data collection, formulation of an initial set of projections from discussions with experts, interviews and focus-groups).We propose four scenarios, two of which are considered trend scenarios, extensions of current trends in which libraries are adapting to a changing environment. Our results show that, despite significant consequences, COVID-19 did not change the course of these two scenarios. The two other projections are seen as “disruptive” scenarios: one anticipates the marginalization of libraries, the other the breakdown of the library concept itself. We finally offer contributions to the organizational field literature.The Knowledge Economy is sustained by a large and varied range of type of libraries (public-state or university library, private library…) whose missions and models of delivering services are increasingly challenging due to change in readings habits since many years, and more recently by the Covid-19 crisis. In such context, we look at this sector as an organizational field whose future we question in the light of social (in the habits of access and use of knowledge), technological and relational changes, and raising the following question: “how is the organizational field of libraries reconfiguring internationally and externally in 2030? ". We conduct a prospective study to look ahead to the expected evolution of libraries and the role they could continue to play to support education, culture, and economy (in 2030). We use the Delphi method in three steps (data collection, formulation of an initial set of projections from discussions with experts, interviews and focus-groups).We propose four scenarios, two of which are considered trend scenarios, extensions of current trends in which libraries are adapting to a changing environment. Our results show that, despite significant consequences, COVID-19 did not change the course of these two scenarios. The two other projections are seen as “disruptive” scenarios: one anticipates the marginalization of libraries, the other the breakdown of the library concept itself. We finally offer contributions to the organizational field literature
The Determinants of Entrepreneurial Success: An Application to Micro-Enterprises Financed by Microcredit in France
No full textInternational audienceMicro-enterprises are at the heart of industrialized countries’ political concerns, particularly in Europe. If the latter are the subject of such special attention, it is because of their important role in terms of economic growth. This study evaluated the factors of business success as a multidimensional and multifaceted construct that integrates three aspects: entrepreneurial continuity, economic success, and entrepreneur satisfaction. Together, we included these three aspects in an econometric analysis using an ordered Probit model. We propose, from a new angle, an understanding of the determinants of the sustainable performance of micro-enterprises, in this case, those financed by microcredit in France. Our results show that total success seems to be explained in particular by elements from financial and human capital, motivation, and entrepreneurial support
Hyperconnected Urban Delivery with synergized public transportation options and containerization
No full textInternational audienceThis paper investigates a comprehensive exploration of a hyperconnected urban delivery system that synergizes public transportation options with containerization for efficient parcel logistics. The study focuses on optimizing the urban middle-mile segment of parcel delivery, emphasizing the integration of freight operations into existing public transport networks. This paper applies three means & ways concepts from the Hyperconnected City Logistic framework: open response planning, open resource deployment, and open capability enablement and adapts them. These three groups of decisions are interconnected, each influencing and complementing the others to enable the creation and efficient use of an urban logistics system using public transport and containerization
How do stakeholder groups make sense of sustainability: Analysing differences in the complexity of their cognitive frames
No full textInternational audienceCharacterizing major sustainability issues as ‘grand challenges’ has led to a call for collaboration among heterogeneous stakeholder groups, not least in multi-stakeholder initiatives (MSIs). Research into MSIs has made substantial progress in understanding their workings; yet, it is still criticized for remaining undertheorized, echoing a criticism of management studies generally as paying insufficient attention to the micro–macro divide. Hence, we examined differences between stakeholder groups in the complexity of their cognitive frames on the topic of sustainability. We analysed 265 cognitive frames across four stakeholder groups (business, government, NGO, education). Analysing these frames in terms of the two dimensions of cognitive complexity—differentiation and integration—we found statistically significant differences in frame complexity between stakeholder groups. These micro-level cognitive differences can explain macro-level problems in stakeholder engagement and communication. Hence, we conclude by discussing the implications of our findings for the enhancement of the effectiveness of MSIs
Overall team justice and psychological strain: A daily diary study
No full textInternational audienceDrawing on the relational and uncertainty models of justice, this research investigates the consequences of daily overall team justice perceptions on employees' daily psychological strain. Specifically, we examine daily psychological safety as a mediator of the relationship between daily overall team justice evaluations and daily psychological strain. We also argue that daily overall supervisor justice moderates this mediated relationship. Using a daily diary study over 10 consecutive working days, our results confirm that daily team justice reduces employees' daily psychological strain. In addition, our findings provide evidence that daily psychological safety mediates the effects of daily justice perceptions on daily psychological strain. Results also show that the relationship between daily overall team justice and daily psychological safety is moderated by overall supervisor justice, thereby complementing the target similarity model
Citizenship pressure and knowledge hiding: The mediating role of citizenship fatigue and the moderating role of supervisor–subordinate guanxi
No full textInternational audienceDrawing on conservation of resources (COR) theory, we examine the relationship between citizenship pressure and knowledge hiding, exploring the underlying mechanism between the two through citizenship fatigue and supervisor–subordinate guanxi. Two three-wave sets of data were collected and analyzed with PROCESS. Study 1 revealed that employees' perceived pressure to engage in organizational citizenship behavior (OCB) can lead them to experience citizenship fatigue and to seek to conserve resources through deceptively hiding knowledge (i.e., evasive hiding and playing dumb). However, rationalized hiding will not be adopted by employees as a strategy to reserve resources under citizenship pressure. Supervisor–subordinate guanxi also serves as a reverse moderator, in that high guanxi mitigates the direct impact of citizenship pressure on citizenship fatigue and the indirect impact of citizenship pressure on evasive hiding and playing dumb through citizenship fatigue. Study 2 replicated and extended the findings of Study 1 by considering the negative affect as a potential mediator and the leader–member exchange (LMX) as a potential moderator. The findings show that citizenship pressure has a positive effect on evasive hiding and playing dumb through the mediating role of citizenship fatigue; and supervisor–subordinate guanxi negatively moderates the positive effect of citizenship pressure on citizenship fatigue and the mediating effect of citizenship fatigue, whereas LMX has no significant moderating effect on these linkages. This research advances our understanding of the “dark side” of OCB and enriches knowledge hiding studies by introducing a new predictor about extra-role work stressors
Social capital, social heterogeneity, and electoral turnout
No full textInternational audienceAmong the many studied determinants of voting, we predict that i) increased social capital will be positively associated with turnout, while increased heterogeneity will be negatively associated, ii) that both factors will work through their influence on the costs of information gathering and on the social norms of voting; and iii) that heterogeneity will interact with social capital in its association with turnout. We test these predictions at the extremely fine “meshblock” level by regressing New Zealand voter turnout in its 2017 national election on its 2013 census characteristics. We use roughly 40,000 meshblock volunteering rates to measure social capital, and heterogeneity based primarily on ethnic fragmentation. We find social capital is positively associated with voter turnout, while heterogeneity is negatively associated. We find robust evidence consistent with ethnic heterogeneity working through information costs and social norms, but less so social capital. We also find a robust interaction between social capital and heterogeneity in their association with turnout, consistent with ethnic heterogeneity raising bridging social capital that has a stronger association with turnout than in-group bonding social capital