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Business Ethics and Care in Organizations
No full textInternational audienceCare is a human ability we all need for growing and flourishing. It implies considering the needs and interests of others, and the quality of how we relate to each other is often defined by care. While the value of care in private life is widely recognized, its role in the public sphere is contested and subject to political debates. In work organizations, instrumentality frequently overrides considerations for colleagues’ and co-workers’ well-being, while relationships are often sacrificed in the service of performance and meeting organizational targets.The questions this volume attempts to address concerns the organizational conditions that make care flourish and how a caring organization functions in practice. Specifically, we examine what it means to care for each other and what enhances caring behaviours in organizations. The volume ultimately focuses on how caring relations can contribute to making organizations better places. In this perspective, care involves the recognition of, and the limitations of, work as a key aspect of personal and social identity. Because care exceeds the sphere of individual intimacy, the book will also centre on the necessity for building caring institutions through a political process that considers the needs, contributions, and prospects of many different actors.This book aims to contribute to academic discussions on care in organizations, care work, business and organizational ethics, diversity, caring leadership, well-being in organizations, and research ethics. Managers, consultants, policy-makers, and students will find reflections about the goodness of care in organizations, and guidance about the ethical and practical difficulties of pursuing the project of building caring organizations
Introduction: Digital society techno-totalitarian matrix
No full textWhen the Matrix trilogy was published in the mid-1980s, it introduced to mass culture a number of post-human tropes about the conscious machines that have haunted our collective imaginaries ever since. This volume explores the social representations and significance of technological developments – especially artificial intelligence and human enhancement – that have started to transform our human agency. It uses these developments to revisit theories of the human mind and its essential characteristics: a first-person perspective, concerns and reflexivity. It looks at how the smart machines are used as agents of change in the basic institutions and organisations that hold contemporary societies together, for example in the family and the household, in commercial corporations, in health institutions or in the military. Its main purpose is to enrich the ongoing public discussion of the social and political implications of the smart machines by looking at the extent to which they further digitalise and bureaucratise the world, in particular by asking whether they are used to develop techno-totalitarian societies that corrode normativity and solidarity
Do Incentives Contracts Lead to Higher Risk-taking? The Impact of Executives' Characteristics
No full textInternational audienc
How do SMEs use support services during their internationalisation process: A comparative study of French traditional SMEs and INVs in Asia
No full textInternational audienceThis article integrates research on the internationalisation processes of small and medium sized enterprises (SMEs) and export assistance services to investigate how such firms use support services drawing upon a large, qualitative study of 32 French traditional SMEs and international new ventures (INVs) that have entered Asia. Our key contribution is to consider the time to internationalisation (gradual or rapid) and the stage of internationalisation (entrance or intensification) rather than export intensity alone, and to examine how support services can help SMEs internationalise. The identification of different configurations of uses leads to the development of theoretical propositions that extend existing models pertaining to support services and firm internationalisation. These findings have several important managerial implications for support services to target their offer more precisely to two types of SMEs; they also provide useful guidance for SMEs to determine which tailor-made offerings from private and public actors are most applicable to their internationalisation efforts
Le réseau social des chercheurs de la communauté de l'Association Information et Management
No full textInternational audienceAs the French-speaking information systems research community grows in size, the need to understand its specificities is more and more pressing. This paper sheds the light on the structure of the social network that underpins the French information systems academic society « Association Information et Management » (AIM). It draws on an analysis of the co-authorship network in the « Systèmes d'Information et Management » (SIM) outlet, and at the conference AIM. This study of the social network, a missing piece in our understanding of the specificities of the French community, addresses three questions: What is the structure of the social network of co-authors? Who are the central players? And what factors of the professional path of the researchers influence their degree of centrality in the network? The purpose of this study is to contribute to the discussion on the specificities of the French-speaking information systems research community in order to reinforce its collective identity. It is also a mean through which its actors will question their own co-authorship practices, as well as the role they have in this social network of research.À mesure que la communauté de recherche française en systèmes d'information s'agrandit, le besoin d'en comprendre les spécificités se fait de plus en plus pressant. Cet article s'attache à mettre en évidence la structure du réseau social qui sous-tend la communauté de l'Association Information et Management (AIM). Elle s'appuie sur l'analyse des réseaux de co-écritures dans la revue Systèmes d'Information et Management (SIM) et les communications au colloque de l'AIM. Cette étude du réseau social, qui manquait à la compréhension des particularismes de la communauté francophone, répond à trois questions : quelle est la structure du réseau social des co-écritures ? Qui sont les acteurs centraux ? Comment le parcours professionnel des chercheurs impacte-t-il leur niveau de centralité ? L'objet de cette étude est de contribuer à la discussion sur les spécificités de la communauté française des SI en vue de renforcer son identité collective. Elle est aussi un moyen pour chacun de ses acteurs de s'interroger sur ses pratiques de co-écritures et sur son rôle dans le réseau social de recherche
“Free to do what I want”? Exploring the ambivalent effects of liberating leadership
No full textInternational audienceThe current study examines the phenomenon of "liberating leadership", an emerging trend promising self-mastery and collective unity, resonating with the literature on post-heroic leadership. We evaluate the claims of liberating leadership from a psychodynamic perspective, using a Lacanian approach. We examine how post-heroic forms of leadership reconfigures the symbolic and imaginary aspects of follower identification, with ambivalent effects. Drawing empirically on a case study of a Belgian banking department, we trace how a "liberating" leader was able to garner intense psychological attachment among followers, accompanied by the "dark sides" of personal exhaustion and breakdown, normative pressure to be overly happy, and the scapegoating of contrarian managers who represented symbolic prohibition. We discuss the implications of our study for psychodynamic approaches to leadership, and more generally, for critical research on the recent trends toward the humanistic, post-heroic turn in leadership practices
Consumers’ responses to product design: Using a Semantic Priming Task to assess automatic understanding of product positioning
No full textInternational audienceLack of understanding of new products’ positioning is one of the reasons proposed for their failure. Through a process of semantic transformation, product design can communicate a new product’s positioning to consumers. Drawing on the theoretical foundations of implicit cognition and the results of an empirical study, this article demonstrates that the Semantic Priming Task is a valuable tool to evaluate perceived product positioning conveyed by product design and to help practitioners in their decision-making with regard to product design
Customers becoming creators: how firms leverage technology and consumers for new value
No full textInternational audiencePurpose The rapid development of information and communication technologies (ICTs) has facilitated consumers’ involvement in firms’ value creation processes through increasingly near real-time information exchanges. This strategic opportunity configures new forms of ICT-enabled collaboration between firms and consumers. Firms can now immediately react to consumers’ requests/complaints, having gained real-time visibility of consumers’ actions and behaviors. Despite the increasing deployment of ICT-enabled value co-creation projects, managers still poorly apprehend them as high-potential strategic initiatives. Design/methodology/approach This paper investigates this gap through a multiple qualitative case study based on 17 organizations that successfully implement ICT-based value co-creation initiatives, including Lego, Netflix and Blablacar. Findings This study identifies two dimensions of the ICTs’ value co-creation process, namely, the firms’ involvement and customers’ role, in this co-creation process. Through these dimensions, four ICT-based co-creation initiatives are observed and defined: community, customers’ contributions create the firms’ value proposition (FVP); customization, customers’ service consumption personalize FVP; reputation, customers’ contributions about the offered services completes the FVP; and sense, an algorithmic approach, designed to focus on learning from customers’ consumption tailors FVP. Originality/value This study advances a framework supporting managerial decision-making concerning the aptitude of co-creation initiatives to meet organizational goals. Managers may gain insight from its use especially in assessing emerging opportunities to engage consumers in the value creation process