Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l'ACSI
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Native Advertising: Ads in Disguise as Editorials
Native advertising, paid for by corporate funding, may fool news readers into thinking that they are reading investigative journalism editorials. Such misleading practice constitutes an internal threat to the profession of journalism and may further deteriorate mainstream media trust. If information users are unaware of the Native Ads original promotional nature, they may find themselves insufficiently informed or mislead by its content. This study investigates cases of Native Ads in terms of their contextual use, distinctive features, and likeness to editorials. LIS should aim to provide clear discernment guidelines and consider automated user alerts
DOLMEN : Towards a better access to virtual museum collections
The DOLMEN project proposes toexamine theelements essential to the description of museumobjects and to model them using related opendata. In this first phase, an inventory of metadataused by Canadian museums in the humanitiesand social sciences. 25 types of metadata andtheir frequency of use are presented
Problems and Promises of Qualitative Secondary Analysis for Research in Information Science
Qualitative secondary analysis (QSA) is a method that has been used in other disciplines and debated from epistemological and ethical perspectives. It has rarely been explicitly used or discussed in information science. This paper explains value of the method for information science research, discussing its benefits and challenges and analyzing our recent QSA study
The Future of Information Science E ducatio n in Canada: Issues and D iscussion
This poster visually presents issues in the future of information science education in Canada. Theposter incorporates research completed for development of the new Bachelor of Information Technology–Information Resource Management program at Carleton University, launched in Fall 2016. http://bitdegree.ca/ In conclusion, key strategies for the future will be identified
Information Overload, Stress, and Burnout: The Need for Contemplative Approaches in LIS
The information age, despite its undeniable opportunities and benefits, is also rife with stress, information overload, and anxiety. Given this context, LIS unfortunately remains largely silent about these affective concerns. One way to address these concerns is for LIS to embrace contemplative approaches as a mode of inquiry. As such, the paper offers a preliminary sketch of a “contemplative LIS” to allow LIS scholars and professionals to more effectively address issues such as overload and burnout. This exploration is based on the following four themes: 1) Attention; 2) Relationships; 3) Reflection; and 4) Action
The Use of iBeacon Proximity-Based Technologies by Libraries to Foster City Cultural Heritage
This paper describes a project led by two libraries concerning the use of iBeacon proximity-based technologies to promote city cultural heritage. Findings suggest iBeacons are viable tools for libraries to share city cultural heritage stories that yield improved perceptions of a city and greater appreciation of a city’s cultural heritage
Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program
This research aims to demonstrate a connection between emotional competencies and successfulinformation and knowledge-related work; and to adopt research findings from management science, psychology, and organizational behaviour to the development of practical emotional intelligence training programs for information professionals. The paper details acomparison of a variety of theoretical and practical EI training approaches. The results show that many programs share characteristics in terms of their: 1) theoretical foundations (i.e., EI framework); 2) duration of training; 3) grounding in self-awareness competencies; 4) combining theory and practice; 5) combining individual and team learning; and 6) valuing frequent assessment and feedback
Expert Advisory Groups: Exploring the Sensemaking Proces s During a Public Health C risis R esponse
In a public health crisis, experts (such as epidemiologists, public health officers, physicians and virologists) support key decision makers with advice in a highly dynamic, pressured, and time-sensitive context. Experts must process information (to provide advice) as quickly as possible, yet this must be balanced with ensuring the information is credible, reliable, and relevant. When an unexpected event occurs, it may lead to a gap between what is experienced and what was expected; sensemaking is a meaning creation process which is engaged to fill the gap. This research explores how experts engage in sensemaking during a public health crisis
Digital Social Services: From Data Aggregation to Culturally Competent Content
A discussion is provided where various data-intensive efforts of a funded digital social services project are reported on. The goal of the project is to develop a digital library and built-in peer-to-peer support features that serve highly diverse audiences and users of New York State. Current work has already provided a number of insights regarding data aggregation and processing needed for making progress toward culturally competent content for digital social services. Those insights are detailed here, along with planned user-centered evaluations and future data-driven and theoretical research streams. The work described here can raise awareness regarding data requirements for digital social services. On trouvera ici une discussion sur les divers efforts à forte intensité de données d’un projet subventionné de services sociaux numériques. Le but du projet est de développer une bibliothèque numérique et des fonctionnalités de soutien pair à pair intégrées qui desservent des publics et des utilisateurs très divers de l\u27État de New York. Les travaux en cours ont déjà fourni un certain nombre d\u27informations sur l\u27agrégation et le traitement des données nécessaire pour progresser vers des contenus culturellement adaptés pour les services sociaux numériques. Ces informations sont détaillées ici, ainsi que les évaluations planifiées centrées sur l\u27utilisateur et les futurs flux de recherche théoriques et guidés par les données. Le travail décrit ici peut aider à sensibiliser sur les exigences concernant les données aux fins des services sociaux numériques
A Preliminary inquiry into the Information Experiences of Canada\u27s Wireless Consumers
This paper reports on one phase of a larger telecommunications consumer rights and access-to-justice project framed by Canada\u27s Wireless Code of Conduct (2014). Two pilot studies involving 12 mystery shopper interactions, and 16 qualitative interviews of wireless consumers are reported. Preliminary findings suggest ways the consumer’s perspective in Canada’s wireless services, legal and informational, ecology could be strengthened